Total Complaints
149 filings
HYUNDAI AZERA · model year
149 NHTSA complaints, 5 crash reports, and 2 active recalls for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2013HYUNDAIAZERA carries 149 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 5 crashes, 11 fires, 10 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall Not Rated/5 rating, with Not Rated/5 front crash, Not Rated/5 side crash, and Not Rated/5 rollover scores derived from standardized barrier and dynamic tests.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2013 AZERA is steering with 33 filings, followed by engine (17) and air bags (16). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 2 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 37 investigation files overlapping the 2013 AZERA, and 1 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
149 filings
Crashes Reported
5 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| STEERING | 33 |
| ENGINE | 17 |
| AIR BAGS | 16 |
| SERVICE BRAKES, HYDRAULIC | 16 |
| ELECTRICAL SYSTEM | 14 |
| STRUCTURE:BODY | 7 |
| SERVICE BRAKES | 7 |
| UNKNOWN OR OTHER | 5 |
| FUEL/PROPULSION SYSTEM | 4 |
| ELECTRONIC STABILITY CONTROL (ESC) | 3 |
| ENGINE AND ENGINE COOLING | 3 |
| SUSPENSION | 3 |
| POWER TRAIN | 3 |
| WHEELS | 3 |
| STRUCTURE | 2 |
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE
Hyundai Motor Company (Hyundai) is recalling certain model year 2012-2013 Azera vehicles manufactured May 22, 2012, through November 23, 2012. The occupant detection system may fail to properly differentiate whether the front passenger seat occupant is an adult, a child or a child restraint seat.
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
Hyundai Motor America (Hyundai) is recalling certain 2011-2015 Elantra, Genesis Coupe, Sonata Hybrid, 2012-2015 Accent, Azera, Veloster, 2013-2015 Elantra Coupe, Santa Fe, 2014-2015 Equus, 2010-2012 Veracruz, 2010-2013 Tucson, 2015 Tucson Fuel Cell, and 2013 Santa Fe Sport vehicles. The Anti-Lock B
The contact's wife owns a 2013 Hyundai Azera. The contact stated while driving at various speeds, the vehicle was shuddering and then stalled. The check engine warning light was illuminated. The vehicle was taken to Auto Zone, where it was diagnosed and determined that the spark plugs, and ignition coils needed to be replaced. The contact purchased the parts, and the vehicle was taken to an independent mechanic, where the parts were replaced; however, the vehicle was still shuddering while driving. A mobile independent mechanic recommended that the key fob battery be replaced. The key fob battery was replaced; however, the failure persisted. The vehicle was towed to the dealer, where it was determined that the starter had failed. The dealer replaced the starter; however, the failure persisted. The contact became aware that the VIN was included in NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic), which the contact related to the failure. The contact advised the dealer to per
Mileage: 140,000
The contact's wife owns a 2013 Hyundai Azera. The contact stated while driving at various speeds, the vehicle was shuddering and then stalled. The check engine warning light was illuminated. The vehicle was taken to Auto Zone, where it was diagnosed and determined that the spark plugs, and ignition coils needed to be replaced. The contact purchased the parts, and the vehicle was taken to an independent mechanic, where the parts were replaced; however, the vehicle was still shuddering while driving. A mobile independent mechanic recommended that the key fob battery be replaced. The key fob battery was replaced; however, the failure persisted. The vehicle was towed to the dealer, where it was determined that the starter had failed. The dealer replaced the starter; however, the failure persisted. The contact became aware that the VIN was included in NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic), which the contact related to the failure. The contact advised the dealer to per
Mileage: 140,000
Vehicle started having overheating issues around August 2024, took it to mechanics to get it looked at and tried various fixes, concluding in a blown head gasket. When I took my car to a third party mechanic to fix the head gasket they found that the head bolts of the cars engine had been pulled out of the threads and said that it was a manufacturing issue. Head gasket was fixed but the car was having the same issues due to the head bolts being loose. I've taken my vehicle to the nearest Hyundai Dealership and told them about the overheating and head bolts being pulled out of the threading. They ran their diagnosis and then charged $1000 for a thermometer change (which our third party mechanic had also done already) and a coolant flush, which did not fix the issue as the car would still overheating after pick up. After taking my vehicle back to the dealership they said it had a blown head gasket claiming over $14,000 dollars for an engine replacement. They failed to acknowledge the iss
The Car started to emit Smoke while Driving on highway. All the feature indicate that the issue is purely related to the recall but the Hyndai took in the vehicle and gave me a decision that the engine failure is not related to recall. Said that the recall has been completed.
My Engines head bolts have been pulled out of the threads causing the engine to overheat
The contact owns a 2013 Hyundai Azera. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic). The contact stated that the remedy to replace the fuse was inadequate and did not address the possible brake fluid leak, which could cause an electrical short. The contact stated that while driving at an undisclosed speed, the MIL warning light illuminated. The contact stated that the diagnostic test and recall repair appointment was scheduled. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 65,000. Parts distribution disconnect.
Mileage: 65,000
I like to report that this vehicle developed moisture inside the head lamps and it has inside a silver/ look like tent foil spread all over. At nigh we canât see the road. We replaced the light ð¡ and bought the most brighter once $109.@ and we still canât see at night. It is a safety issue since we can see. Iâm not the only one you have1000s of customers with the same issues but they have bought the part in Amazonâs. My problem about that is that they do not sale them for my car it said that is for Sonata. And that once you buy it you would have to get a built hule that fits. This is one of the comments on companies: 10:31 5G: 83 ' F FMac8413 V 1 post ⢠Joined 2022 #1 ⢠May 29, 2022 Well I inherited a 2013 Azera. Nothing but light things are useless I canât see at night and the look bad. Would a 2011 sonata parts fit my 2013 Azera? It would have to be a matter of bolt holes being different because side by side these cars look identical! Anyway any serious inpu
[XXX] Bought a used 2013 Hyundai Azera. Since day 1 it has overheating issue. Within the first 2 wks of ownership, we replaced the radiator cap, thermostat, and had engine checked for leaks at Pep Boys. Replacing the water pump was next. On the night of [XXX] we replaced the water pump. Cranked engine and no leakage, so I decided to take my car home which was 45 minutes away. After driving for 15-20 minutes, the temp gauge was almost topped out, so I slowed down. I was approaching a gas station in a town halfway to home and decided I needed to pull in, but the car suddenly and steadily lost power. I had barely enough power to pull into a space away from door (I just knew it was bad and I didn't want car in the business's way). Car would not crank after being shut off for about 20 minutes. I called my husband and he brought a car hauler trailer to put it on. The vehicle was checked for leaks by PepBoys, but it is going for a reputable mechanic inspection soon as can be scheduled. So I
The contact owns a 2013 Hyundai Azera. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
My car started smoking while off and parked after the recall was initiated, and I went through my insurance but they canât find the problem and I also contacted Hyundai who has never contacted me back. My car is still sitting at Auto Nation Hyundai and nothing has been done. Iâm not driving that car with my kids or anyone in it after witnessing that and itâs a symptom of the recall. The car is not about to burn with us in it.
Panaramic roof exploded. Vehicle defect. Out of extended warranty by 3 months. The noise from the explosion could cause driver to drive erratically and cause an accident. This has been reported several times by other owners of vehicles with panoramic roofs.
Recall has not been done on this vehicle. I can not keep car outside because in Florida it gets too hot. This problem of leaving it outside causes battery drain and effects the cars paint too. It is now seven months since recall notice. By having recall outstanding it prevents me from trading or selling car at fair value.
According to the recall letter that was mailed to me in October of 2023, it says "IMPORTANT SAFETY RECALL- Owners are advised to park their vehicles outside and away from structures until the recall remedy is completed." It says that the Anti Lock Brake System could leak brake fluid internally and cause an electrical short over time. This could lead to an engine compartment fire while parked or driving. As of today, April 6, 2024 there is no remedy for this recall. I have called the Hyundai dealer many times and asked for a solution. They said there is still no solution and refused to buy back the vehicle because of its age. Instead they suggested I try to sell the car privately.
According to the recall letter that was mailed to me in October of 2023, it says "IMPORTANT SAFETY RECALL- Owners are advised to park their vehicles outside and away from structures until the recall remedy is completed." It says that the Anti Lock Brake System could leak brake fluid internally and cause an electrical short over time. This could lead to an engine compartment fire while parked or driving. As of today, April 6, 2024 there is no remedy for this recall. I have called the Hyundai dealer many times and asked for a solution. They said there is still no solution and refused to buy back the vehicle because of its age. Instead they suggested I try to sell the car privately.
I was sent a Recall Notice back in October/November 2023 regarding the ANTI-LOCK BRAKE SYSTEM (ABS) Module. This is a very serious fire hazard. I called the dealership today and they reported that the remedy is still not available. This is unreasonably negligent. It has been 5/6 months. The starter and sensor wire harness are now damaged and need to be replaced. The dealership also does not keep the harness part in stock.
The contact owns a 2013 Hyundai Azera. The contact stated while driving approximately 35 MPH the vehicle began to vibrate and was losing forward momentum. The contact stated that he depressed the accelerator and the vehicle was not gaining forward momentum. The contact stated that several warning lights had been illuminated, but he was not sure which lights were illuminated. The contact stated that he pulled into a parking lot, stopped the vehicle, and turned it off. The contact was able to turn the vehicle on but he observed that smoke was being emitted from under the hood. The contact turned the vehicle off and opened the hood. The contact stated that he saw several sparks coming from the right side of the vehicle firewall. The contact stated that flames were forming from the bottom of the engine and up to the firewall. The contact stated that he called the fire department. The fire was extinguished with water and chemicals. The vehicle was towed to an independent dealer. The vehicle
Mileage: 160,000
On 3/4/24 my break light came on approx 9:15pm . I drove the car about 10 min home and pulled in the driveway at 9:30 PM. My husband assessed brake fluid, to find it needed and brake fluid. He added break fluid and told me to take the car to get it checked in the am. The car was making a continuous humming noise. @ 4:55 AM on 3/5/24 we awoke to the tires exploding & the car fully engulfed in flames. Fire department had to put out fire. Then we remember the ABS BREAK recall from Hyundai was no remedy.
On 3/4/24 my break light came on approx 9:15pm . I drove the car about 10 min home and pulled in the driveway at 9:30 PM. My husband assessed brake fluid, to find it needed and brake fluid. He added break fluid and told me to take the car to get it checked in the am. The car was making a continuous humming noise. @ 4:55 AM on 3/5/24 we awoke to the tires exploding & the car fully engulfed in flames. Fire department had to put out fire. Then we remember the ABS BREAK recall from Hyundai was no remedy.
The contact owns a 2013 Hyundai Azera. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Hyundai recall #251 was originally issued in late September of 2023. It is now almost 6 months since issuance and remedy has yet been transmitted to Hyundai dealer repair facility. It is very well accepted that the remedy will be to replace the ABS fuse, a fairly easy fix, but still no official letter or notice from Hyundai. Six months during winter months to keep car outside for safety is dangerous and unsafe in itself. Personal note - I love my Azera, but will definitely not buy another Hyundai because of their unacceptable delay in this recall repair.
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.