Total Complaints
140 filings
HONDA RIDGELINE · model year
140 NHTSA complaints, 2 crash reports, and 3 active recalls for this specific cohort.
NHTSA overall rating
5 / 5 ★
New Car Assessment Program
The 2023HONDARIDGELINE carries 140 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 2 crashes, 2 fires, 0 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall 5/5 rating, with 5/5 front crash, 5/5 side crash, and 4/5 rollover scores derived from standardized barrier and dynamic tests.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2023 RIDGELINE is exterior lighting with 34 filings, followed by unknown or other (16) and engine (15). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 3 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 5 investigation files overlapping the 2023 RIDGELINE, and 2 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
140 filings
Crashes Reported
2 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| EXTERIOR LIGHTING | 34 |
| UNKNOWN OR OTHER | 16 |
| ENGINE | 15 |
| ELECTRICAL SYSTEM | 13 |
| POWER TRAIN | 8 |
| FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | 7 |
| FORWARD COLLISION AVOIDANCE: WARNINGS | 6 |
| BACK OVER PREVENTION | 6 |
| FUEL/PROPULSION SYSTEM | 5 |
| LANE DEPARTURE: ASSIST | 3 |
| SERVICE BRAKES | 3 |
| VEHICLE SPEED CONTROL | 3 |
| VISIBILITY/WIPER | 2 |
| LANE DEPARTURE: WARNING | 2 |
| ENGINE AND ENGINE COOLING | 2 |
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
Honda (American Honda Motor Co.) is recalling certain 2020-2021 Civic, 2020-2023 Ridgeline, 2021-2023 Passport, 2021-2022 Pilot, and 2020 Acura MDX vehicles. The tie rod fastener that connects the brake booster and the brake master cylinder may have been improperly assembled during manufacturing, w
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Honda (America Honda Motor Co) is recalling certain 2020-2024 Ridgeline vehicles. The rearview camera (RVC) tailgate wire harness may fatigue and break, which can prevent the rearview camera image from displaying.
STEERING:RACK AND PINION
Honda (American Honda Motor Co.) is recalling certain 2023 Passport and Ridgeline vehicles. The inner ball joint housing in the steering gearbox assembly may loosen and detach from the steering rack and result in a loss of steering control.
There is a presence of gasoline in the oil which is causing two(2) safety issues. 1. The infiltration of gasoline in the oil can cause the engine to malfunction to the point of seizure which could cause a sudden stop in traffic flow. 2. The noxious gasoline fumes are unbearable in the cabin of the truck causing headaches, nausea, and lightheadedness which could cause an accident while driving and could cause the driver to become disoriented and cause an accident. I took the vehicle to Napleton Honda in Loves Park, Illinois to address the problem, and they, in turn contacted American Honda for guidance. The dealership said the technical arm of American Honda said the fumes and the gasoline infiltration was, "NORMAL. I was contacted by American Honda and they suggested that I get a second opinion from another dealership, which IMHO is moot because they will contact American Honda for guidance and they will be told the exact same thing. The case number with American Honda is: XXX.
There is a presence of gasoline in the oil which is causing two(2) safety issues. 1. The infiltration of gasoline in the oil can cause the engine to malfunction to the point of seizure which could cause a sudden stop in traffic flow. 2. The noxious gasoline fumes are unbearable in the cabin of the truck causing headaches, nausea, and lightheadedness which could cause an accident while driving and could cause the driver to become disoriented and cause an accident. I took the vehicle to Napleton Honda in Loves Park, Illinois to address the problem, and they, in turn contacted American Honda for guidance. The dealership said the technical arm of American Honda said the fumes and the gasoline infiltration was, "NORMAL. I was contacted by American Honda and they suggested that I get a second opinion from another dealership, which IMHO is moot because they will contact American Honda for guidance and they will be told the exact same thing. The case number with American Honda is: XXX.
There is a presence of gasoline in the oil which is causing two(2) safety issues. 1. The infiltration of gasoline in the oil can cause the engine to malfunction to the point of seizure which could cause a sudden stop in traffic flow. 2. The noxious gasoline fumes are unbearable in the cabin of the truck causing headaches, nausea, and lightheadedness which could cause an accident while driving and could cause the driver to become disoriented and cause an accident. I took the vehicle to Napleton Honda in Loves Park, Illinois to address the problem, and they, in turn contacted American Honda for guidance. The dealership said the technical arm of American Honda said the fumes and the gasoline infiltration was, "NORMAL. I was contacted by American Honda and they suggested that I get a second opinion from another dealership, which IMHO is moot because they will contact American Honda for guidance and they will be told the exact same thing. The case number with American Honda is: XXX.
Approximately six(6) months ago, my wife and I noticed a very noxious gasoline smell in the cabin of our truck, and upon further investigation determined that the smell was a direct result of gasoline that had infiltrated the oil in the engine. The oil was changed and the used oil smelled very strongly of gasoline. I sent an oil sample to Blackstone Industries to get the oil analyzed, and they, in fact found gasoline in the oil. Honda said that the results were useless because they wouldn't accept third party results. I took my truck to the local Honda dealership (Napleton Honda in Loves Park, IL) to address the problem. They, in turn contracted the Technician Department of American Honda who said the strong gasoline smell was "NORMAL." I have contacted American Honda and they suggested getting a second opinion. The case number is, XXX. At this point a second opinion at another dealership would be useless because they're going to tell me the exact same thing. So, in conclusion, I
Approximately six(6) months ago, my wife and I noticed a very noxious gasoline smell in the cabin of our truck, and upon further investigation determined that the smell was a direct result of gasoline that had infiltrated the oil in the engine. The oil was changed and the used oil smelled very strongly of gasoline. I sent an oil sample to Blackstone Industries to get the oil analyzed, and they, in fact found gasoline in the oil. Honda said that the results were useless because they wouldn't accept third party results. I took my truck to the local Honda dealership (Napleton Honda in Loves Park, IL) to address the problem. They, in turn contracted the Technician Department of American Honda who said the strong gasoline smell was "NORMAL." I have contacted American Honda and they suggested getting a second opinion. The case number is, XXX. At this point a second opinion at another dealership would be useless because they're going to tell me the exact same thing. So, in conclusion, I
Engine had complete loss of power and loud knocking noise.
Oftentimes, while driving on a 2-lane road, the Ridgeline will produce an alarm (beeping sound and flashing amber "BRAKE" illuminated on dash display) when driving through a right hand curve with opposite direction traffic in the opposing lane. In every instance, my vehicle and the opposing vehicle are centered in our respective lanes with no indication that either vehicle is on a course to depart their lanes. This is extremely disconcerting as it creates a false emergency alarm. It also makes me think (momentarily) I am not seeing some collision threat. This creates a hazardous situation and I fear that the Automatic Emergency Braking will activate and cause me to lose control of the situation. The opposing traffic scenario I'm describing is quite routine with no cause for alarm. In a worse-case scenario, the opposing vehicle's trajectory would place it on a course further away from me where it could go off the road on the right side of its lane - not to the left towards my vehicle.
Oftentimes, while driving on a 2-lane road, the Ridgeline will produce an alarm (beeping sound and flashing amber "BRAKE" illuminated on dash display) when driving through a right hand curve with opposite direction traffic in the opposing lane. In every instance, my vehicle and the opposing vehicle are centered in our respective lanes with no indication that either vehicle is on a course to depart their lanes. This is extremely disconcerting as it creates a false emergency alarm. It also makes me think (momentarily) I am not seeing some collision threat. This creates a hazardous situation and I fear that the Automatic Emergency Braking will activate and cause me to lose control of the situation. The opposing traffic scenario I'm describing is quite routine with no cause for alarm. In a worse-case scenario, the opposing vehicle's trajectory would place it on a course further away from me where it could go off the road on the right side of its lane - not to the left towards my vehicle.
The contact owns a 2023 Honda Ridgeline. The contact stated that while driving at various speeds, there was an abnormal clicking sound coming from the vehicle. The contact stated there was no warning light illuminated. The contact had taken the vehicle to a local dealer, where it was inspected and determined that there was potential damage to the bearings and that the crankshaft and the short block needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling). The contact stated that the recall covered older model Honda Ridgelines. The failure mileage was approximately 82,000.
Mileage: 82,000
The rearview camera continues to fail after recall for the issue was completed. Estimate 6 months+ since recall was performed to replace camera tailgate wire harness. It has begun random failures again. There is no indication from the dash of an error. When placed in reverse, the camera display in the dash goes nearly black or totally black; sometimes lane back lines are present, sometimes not. The current problem is entirely consistent with the failure conditions and symptoms prior to the recall update to replace the wire harness. The problem can fairly routinely be triggered by multiple uses of the dual-action tailgate movement. A few flat down and back up, then a few swing-gate actions will generally trigger the failure. When the camera monitor does have a normal picture, it will stay that way indefinitely -until you again have repeated tailgate movements using the dual-action feature. It is generally possible to perform several dual-action movements of the tailgate and restor
While driving down the road the lower passenger side rear door garnish flew off the truck and went flying out of the wheel well.
RVC rearview camera is not functioning.
The collision breaking will fire off automatically in situations where youâre going around a curve and thereâs a car coming in the opposite direction. The truck will see the other car and slam on the brakes even though everybodyâs in the correct lane itâs terribly dangerous because it basically is brake checking people who are behind you. Thereâs no rhyme or reason to it. It does not always do it. It just does it sometimes You can turn the system off, but you have to do that every single time that you turned the car on and itâs Iâm sure caused many wrecks at this point.
The collision breaking will fire off automatically in situations where youâre going around a curve and thereâs a car coming in the opposite direction. The truck will see the other car and slam on the brakes even though everybodyâs in the correct lane itâs terribly dangerous because it basically is brake checking people who are behind you. Thereâs no rhyme or reason to it. It does not always do it. It just does it sometimes You can turn the system off, but you have to do that every single time that you turned the car on and itâs Iâm sure caused many wrecks at this point.
I was leaving a place of business crossing a four lane undivided road legally to make a left turn. There was an oncoming car (at an unknown speed) in the lane I was crossing approaching rapidly. I just needed to accelerate lightly to be clear. The collision braking system activated before I could clear. The driver was headed straight for me with a broadside collision imminent. He swerved at the last minute and avoided me by heading into the oncoming traffic lane ( no oncoming cars were present). Results could have been ugly. I have to manually turn that feature off every time I start the vehicle, unless you can have it disabled for me. I do not want my vehicle making decision which I cannot control. Thank you for addressing this matter and a response would be appreciated.
I was leaving a place of business crossing a four lane undivided road legally to make a left turn. There was an oncoming car (at an unknown speed) in the lane I was crossing approaching rapidly. I just needed to accelerate lightly to be clear. The collision braking system activated before I could clear. The driver was headed straight for me with a broadside collision imminent. He swerved at the last minute and avoided me by heading into the oncoming traffic lane ( no oncoming cars were present). Results could have been ugly. I have to manually turn that feature off every time I start the vehicle, unless you can have it disabled for me. I do not want my vehicle making decision which I cannot control. Thank you for addressing this matter and a response would be appreciated.
The automatic high beam system is terrible. It is too sensitive so the beams flash hi/low on and off. Even a small road reflector on a dark empty road will force it back to low beam. Other cars I own with this type system work much better. Itâs a safety hazard because auto hi-beam is on by default and you canât count on it providing the correct amount of lighting when on dark roads, plus it annoys oncoming drivers because of the constant flashing.
The automatic high beam system is terrible. It is too sensitive so the beams flash hi/low on and off. Even a small road reflector on a dark empty road will force it back to low beam. Other cars I own with this type system work much better. Itâs a safety hazard because auto hi-beam is on by default and you canât count on it providing the correct amount of lighting when on dark roads, plus it annoys oncoming drivers because of the constant flashing.
Inner tie rods unnaturally worn. Steering was loose. Internal play in the rack Steering Gearbox, Electric Power Steering needed replacement Honda stated this was similar to manufacturing problems they had with Civics but that Ridgeline was not part of the recall. Issue was fixed by Honda but at my cost.
The auto high beam system on my 2023 Honda Ridgeline frequently malfunctions. It prematurely dims the high beams when approaching reflective road signs or street lighting, even with no oncoming traffic present. More concerning, the system immediately reactivates high beams afterward â sometimes directly into the eyes of oncoming drivers, creating a blinding hazard. This behavior has occurred multiple times during rural and suburban nighttime driving. Honda offers no way to adjust the systemâs sensitivity, even the one in the dask computer dont help and dealerships confirm that no fix or update is currently available. The system appears to be functioning âas designed,â but the result is erratic and unpredictable headlight behavior that undermines safety. I am submitting this report to document repeated false activations and to support investigation or revision of this feature.
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.