Total Complaints
202 filings
HONDA PILOT · model year
202 NHTSA complaints, 13 crash reports, and 4 active recalls for this specific cohort.
NHTSA overall rating
5 / 5 ★
New Car Assessment Program
The 2025HONDAPILOT carries 202 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 13 crashes, 0 fires, 2 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall 5/5 rating, with 4/5 front crash, 5/5 side crash, and 4/5 rollover scores derived from standardized barrier and dynamic tests.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2025 PILOT is electrical system with 24 filings, followed by steering (21) and engine (17). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 4 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 77 investigation files overlapping the 2025 PILOT, and 9 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
202 filings
Crashes Reported
13 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| ELECTRICAL SYSTEM | 24 |
| STEERING | 21 |
| ENGINE | 17 |
| FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | 16 |
| SERVICE BRAKES | 14 |
| POWER TRAIN | 14 |
| FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL | 13 |
| UNKNOWN OR OTHER | 11 |
| VEHICLE SPEED CONTROL | 10 |
| FORWARD COLLISION AVOIDANCE: WARNINGS | 10 |
| FUEL/PROPULSION SYSTEM | 8 |
| VISIBILITY/WIPER | 6 |
| LANE DEPARTURE: WARNING | 6 |
| LANE DEPARTURE: ASSIST | 4 |
| BACK OVER PREVENTION: WARNINGS | 4 |
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
Honda (American Honda Motor Co.) is recalling certain 2023-2024 Passport and 2023-2025 Pilot vehicles. The fuel filler neck tube and fuel filler pipe may separate, allowing fuel to leak.
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
Honda (American Honda Motor Co.) is recalling certain 2022-2025 Acura MDX Type-S, 2023-2025 Honda Pilot, and 2021-2025 Acura TLX Type-S vehicles. A software error in the fuel injection electronic control unit (FI-ECU) may cause an engine stall or a loss of power.
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
Honda (American Honda Motor Co.) is recalling certain 2021-2025 Acura TLX, 2023-2025 Acura MDX, and 2023-2025 Honda Pilot vehicles. The brake pedal pivot pin was not secured properly, which can cause the pedal to shift out of position. As such, these vehicles fail to comply with Federal Motor Vehicl
SEAT BELTS:REAR/OTHER
Honda (American Honda Motor Co.) is recalling certain 2025 Honda Pilot vehicles. The third-row passenger seat belt assembly may not function, due to incorrect routing that traps the seat belt behind the passenger side panel. As such, these vehicles fail to comply with the requirements of Federal M
I was pulling into an open available parking space in a hospital parking garage and the car just all of a sudden accelerated ON ITS OWN and hit the wall of parking spot. I tried to apply the brake several times before I could finally get it to stop and during this time the car was slamming into the wall area and slinging me back and forth a few times before it stopped. My life was put at risk because i got hurt badly I am brusied all over my neck, chest, legs and lots of internal brusing from the hitting of the wall repeatedly. If anyone else would've been in the car they would've been hurt as well but luckily i just dropped a passenger right before the incident. The car speeding up without warning is very dangerous! There were no warnings. I just bought the car 2 weeks before this happened and now I am scared to drive this vehicle! Vehicle has been inspected unknown if anything was found yet. I need to get the black box checked out to find out what caused this to happen.
I was pulling into an open available parking space in a hospital parking garage and the car just all of a sudden accelerated ON ITS OWN and hit the wall of parking spot. I tried to apply the brake several times before I could finally get it to stop and during this time the car was slamming into the wall area and slinging me back and forth a few times before it stopped. My life was put at risk because i got hurt badly I am brusied all over my neck, chest, legs and lots of internal brusing from the hitting of the wall repeatedly. If anyone else would've been in the car they would've been hurt as well but luckily i just dropped a passenger right before the incident. The car speeding up without warning is very dangerous! There were no warnings. I just bought the car 2 weeks before this happened and now I am scared to drive this vehicle! Vehicle has been inspected unknown if anything was found yet. I need to get the black box checked out to find out what caused this to happen.
Vehicle not starting after sitting for extended period of time and itâs not a battery issue
On 1/18 I was dropping my daughter off at Chicopee High School when I took left to front street I heard a snap and the car took me to the right direction causing my rim to be damaged. The Tired Rob broke. I called Roadside they tow the car to Curry Honda in Chicopee mass. Today when I called Cury Honda one of the managers insisted that I hit a poth hole without me explaining and saying this never happened when online thereâs been customers complaining with the same situation 2023 -2025 with Honda pilots experience the same issue. Itâs a safety matter where it could been worse me in the car with 4 of my children,
On 1/18 I was dropping my daughter off at Chicopee High School when I took left to front street I heard a snap and the car took me to the right direction causing my rim to be damaged. The Tired Rob broke. I called Roadside they tow the car to Curry Honda in Chicopee mass. Today when I called Cury Honda one of the managers insisted that I hit a poth hole without me explaining and saying this never happened when online thereâs been customers complaining with the same situation 2023 -2025 with Honda pilots experience the same issue. Itâs a safety matter where it could been worse me in the car with 4 of my children,
Some Drive Assist Systems cannot operate: Clean Area shown. This message keeps appearing without any weather factors or anything to cause it. Happens nearly daily while using adaptive cruise. Then the next day without doing anything (like cleaning area) it starts working.
Some Drive Assist Systems cannot operate: Clean Area shown. This message keeps appearing without any weather factors or anything to cause it. Happens nearly daily while using adaptive cruise. Then the next day without doing anything (like cleaning area) it starts working.
Iâve had to replace the puddle lamp bulbs on my Honda Pilot three times so far, and I purchased it brand new less than a year ago. My local dealer would not cover this under the bumper to bumper warranty either. It would seem that this is a prevalent issue with Honda Pilots and other model Honda/Acura vehicles if this forum post is accurate: [XXX] You would think that after a few years Honda wouldâve redesigned/corrected the casting so that water intrusion isnât an issue, but that has not happened. This is disappointing for a âreliableâ car brand. Can anything be done to at least acknowledge this is an issue? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
This is an update to my previous entry regarding my 2025 Honda Pilot. The car dealership brought the Pilot back to us in February, 2025, stating there was nothing more they could do and told us it was unfixable. From February until current, we continue to experience the same safety concerns: We will be driving it on the highway, going 70 mph, the Pilot brakes hard to half its speed, and all safety features are disabled. Every single time we drive it. We are left with only the gas and brakes. It will randomly come back to full function, sometimes it takes 15 minutes, sometimes it's 45 minutes. This occurs in clear weather where nothing is blocking the radar. We are fearful that it's only a matter of time before we get hit from behind. There is no way to disengage the Adaptive Cruise Control in this vehicle and have standard cruise control. Honda has stated that it is not "unsafe enough" for them to help us. I never imagined I would spend this kind of money on a new vehicle and be fearfu
This is an update to my previous entry regarding my 2025 Honda Pilot. The car dealership brought the Pilot back to us in February, 2025, stating there was nothing more they could do and told us it was unfixable. From February until current, we continue to experience the same safety concerns: We will be driving it on the highway, going 70 mph, the Pilot brakes hard to half its speed, and all safety features are disabled. Every single time we drive it. We are left with only the gas and brakes. It will randomly come back to full function, sometimes it takes 15 minutes, sometimes it's 45 minutes. This occurs in clear weather where nothing is blocking the radar. We are fearful that it's only a matter of time before we get hit from behind. There is no way to disengage the Adaptive Cruise Control in this vehicle and have standard cruise control. Honda has stated that it is not "unsafe enough" for them to help us. I never imagined I would spend this kind of money on a new vehicle and be fearfu
This is an update to my previous entry regarding my 2025 Honda Pilot. The car dealership brought the Pilot back to us in February, 2025, stating there was nothing more they could do and told us it was unfixable. From February until current, we continue to experience the same safety concerns: We will be driving it on the highway, going 70 mph, the Pilot brakes hard to half its speed, and all safety features are disabled. Every single time we drive it. We are left with only the gas and brakes. It will randomly come back to full function, sometimes it takes 15 minutes, sometimes it's 45 minutes. This occurs in clear weather where nothing is blocking the radar. We are fearful that it's only a matter of time before we get hit from behind. There is no way to disengage the Adaptive Cruise Control in this vehicle and have standard cruise control. Honda has stated that it is not "unsafe enough" for them to help us. I never imagined I would spend this kind of money on a new vehicle and be fearfu
The contact owns a 2025 Honda Pilot. The contact stated that the front windshield was cracked. The contact stated that a rock or stone had most likely hit the windshield. The vehicle was taken to the auto glass center, and the windshield was replaced. After the repair, the contact noticed that the windshield was cracked at its base. The contact noticed that the lower half of the windshield was cracked, and the crack expanded from one inch to three inches rapidly. The vehicle was taken to the auto glass center, where the contact was informed that the glass needed to be replaced. The vehicle was taken to the local dealer, who declined to take responsibility and referred the contact to the insurance company because the VIN was included in a related recall. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 5,000.
Mileage: 5,000
Vehicle was driving normally when the engine failed and lost power. The vehicle following nearly rear ended ours. Pulled the car over into a side street and tried to restart with no success. Emission control problem warning displayed. Called road side assistance and had the vehicle towed to the dealer from where it was purchased. Dealer contacted us an told us that the engine had seized an would need a new motor. The vehicle was 7 days old and had 160 miles on it.
Mileage: 160
All of the lights on the dash came on and the power steering stopped working while driving on the highway. I was in the number one lane and had to merge across four lanes to pull over with no power steering. I shut the car off and waited a few minutes. The lights were still on the dash but the power steering was working. This is the second time this has happened in the last two weeks.
All of the lights on the dash came on and the power steering stopped working while driving on the highway. I was in the number one lane and had to merge across four lanes to pull over with no power steering. I shut the car off and waited a few minutes. The lights were still on the dash but the power steering was working. This is the second time this has happened in the last two weeks.
All of the lights on the dash came on and the power steering stopped working while driving on the highway. I was in the number one lane and had to merge across four lanes to pull over with no power steering. I shut the car off and waited a few minutes. The lights were still on the dash but the power steering was working. This is the second time this has happened in the last two weeks.
Vehicle: 2025 Honda Pilot VIN: 5FNYG1H44SB075283 Mileage: ~6,328 miles Summary of Safety Defect: Serious acceleration failure combined with existing safety recalls (brake pedal pivot pin defect and improperly routed third-row seat belt). Vehicle hesitates, fails to accelerate when needed, and creates dangerous crossing and merging conditions. Detailed Description: I own a 2025 Honda Pilot that is currently subject to multiple safety recalls, including the brake pedal pivot pin recall and the third-row seat belt routing defect. In addition to these known defects, the vehicle has a severe and unpredictable acceleration failure that creates a significant safety hazard. On December 10, 2025, I attempted to turn left onto a main road from a complete stop. When I pressed the accelerator, the vehicle failed to accelerate quickly enough to clear oncoming traffic. The throttle response was delayed, sluggish, and unresponsive for several seconds. An oncoming driver had to brake hard to avoid hit
The rear windshield on our 2025 Honda Pilot spontaneously shattered. We have owned it approximately 2 months.
The evap canister keeps tripping the engine light. I've had it repaired multiple times, but the code keeps triggering saying there's a leak in the EVAP canister. With the engine light triggering, it reduces power to the vehicle, and cause it to bog down slightly which is a big safety concern while traveling. I brought it to Ocean Honda of Brockton, MA multiple times and nothing has worked. The code/engine light continues to trigger. No other symptoms occurred prior to the issues. This has been ongoing for about 6 months.
After driving my car from the dealer after purchase all the safety features have warning lights on the dash. Break system error ,electric power steering problem ,road departure mitigation problem, collision mitigation problem, lane keep assist problem, adaptive cruise control problem, tsa problem, hill start assist problem, vsa problem, abs problem, electric parking brake problem. Its seems like all of the safety features are not working. i took the car to the dealer and said it was just a battery issue, they went ahead and replace the battery but it was still the same, all the error message came out soon after driving from the dealer service department. After that they said they will replace the speed wheel sensor. I got my car back hopefully that resolved the issues. This cars should not pass QC, this problem happened right after driving the vehicle of the dealer lot after purchase.
Inaccurate Rear Passenger Seat Belt Warning Status
Loss of Motive Power
Inadvertent Deployment of Side Air Bags
Engine failure
No Restart After Auto Start/Stop Engages
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.