Total Complaints
134 filings
HONDA PILOT · model year
134 NHTSA complaints, 2 crash reports, and 6 active recalls for this specific cohort.
NHTSA overall rating
5 / 5 ★
New Car Assessment Program
The 2024HONDAPILOT carries 134 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 2 crashes, 3 fires, 2 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall 5/5 rating, with 4/5 front crash, 5/5 side crash, and 4/5 rollover scores derived from standardized barrier and dynamic tests.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2024 PILOT is steering with 16 filings, followed by unknown or other (15) and forward collision avoidance: automatic emergency braking (11). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 6 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 77 investigation files overlapping the 2024 PILOT, and 9 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
134 filings
Crashes Reported
2 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| STEERING | 16 |
| UNKNOWN OR OTHER | 15 |
| FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | 11 |
| POWER TRAIN | 11 |
| ELECTRICAL SYSTEM | 9 |
| ENGINE | 9 |
| SERVICE BRAKES | 9 |
| SEAT BELTS | 8 |
| VISIBILITY/WIPER | 7 |
| FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL | 5 |
| FORWARD COLLISION AVOIDANCE: WARNINGS | 5 |
| STRUCTURE:BODY | 4 |
| VEHICLE SPEED CONTROL | 4 |
| AIR BAGS | 3 |
| FUEL/PROPULSION SYSTEM | 3 |
SEATS:CRITICAL FASTENERS
Honda (American Honda Motor Co.) is recalling certain 2023 Honda Accord, Accord Hybrid, and 2024 HR-V, Pilot, and Acura Integra vehicles. The driver's seat cushion frame may not have been tightened properly, which can result in a loose seat. As such, these vehicles fail to comply with the requiremen
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
Honda (American Honda Motor Co.) is recalling certain 2023-2024 Passport and 2023-2025 Pilot vehicles. The fuel filler neck tube and fuel filler pipe may separate, allowing fuel to leak.
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
Honda (American Honda Motor Co.) is recalling certain 2022-2025 Acura MDX Type-S, 2023-2025 Honda Pilot, and 2021-2025 Acura TLX Type-S vehicles. A software error in the fuel injection electronic control unit (FI-ECU) may cause an engine stall or a loss of power.
SEATS:CRITICAL FASTENERS
Honda (American Honda Motor Co.) is recalling certain 2023-2024 Honda Accord, Accord Hybrid, Civic Sedan, Civic Hatchback, Pilot, and 2024 HR-V, Acura Integra and Acura Integra Type S vehicles. The driver's seat cushion frame may not have been tightened properly, which can result in an unsecured se
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
Honda (American Honda Motor Co.) is recalling certain 2021-2025 Acura TLX, 2023-2025 Acura MDX, and 2023-2025 Honda Pilot vehicles. The brake pedal pivot pin was not secured properly, which can cause the pedal to shift out of position. As such, these vehicles fail to comply with Federal Motor Vehicl
STEERING:RACK AND PINION:RACK
Honda (American Honda Motor Co.) is recalling certain 2023-2024 Pilot vehicles. Due to a manufacturing error, the gear box assembly may contain a loose ball bearing, which can result in a loss of steering control or steering lock-up.
Incident Description: While traveling at 45 mph with Adaptive Cruise Control (ACC) active, the vehicle experienced a "phantom braking" event triggered by high-contrast shadows on the roadway. The Collision Mitigation Braking System (CMBS) incorrectly identified a shadow as a physical obstacle and abruptly applied the brakes in a clear path of travel. I was forced to manually override the system by applying the accelerator to prevent a potential rear-end collision. Safety Risk & Technical Context: This defect is repeatable under specific lighting conditions and occurs across multiple speed intervals (35â45 mph). I believe this incident is directly related to the ongoing NHTSA Engineering Analysis (EA24002) regarding inadvertent AEB activations. Furthermore, recent Service Bulletins (such as MC-11024251-0001) regarding Front View Camera and Radar Sensor updates suggest a known failure in the system's ability to process high-contrast environmental data. Conclusion: My local dealership
Incident Description: While traveling at 45 mph with Adaptive Cruise Control (ACC) active, the vehicle experienced a "phantom braking" event triggered by high-contrast shadows on the roadway. The Collision Mitigation Braking System (CMBS) incorrectly identified a shadow as a physical obstacle and abruptly applied the brakes in a clear path of travel. I was forced to manually override the system by applying the accelerator to prevent a potential rear-end collision. Safety Risk & Technical Context: This defect is repeatable under specific lighting conditions and occurs across multiple speed intervals (35â45 mph). I believe this incident is directly related to the ongoing NHTSA Engineering Analysis (EA24002) regarding inadvertent AEB activations. Furthermore, recent Service Bulletins (such as MC-11024251-0001) regarding Front View Camera and Radar Sensor updates suggest a known failure in the system's ability to process high-contrast environmental data. Conclusion: My local dealership
Ongoing Defect History Since taking possession of the vehicle on November 1,2023, all three second-row seatbelt sensors have malfunctioned repeatedly. This issue has been presented for repair on the following dates: â¢December 6, 2024 â Seatbelt sensor malfunction reported and serviced â¢April 4, 2025 â Repair attempt made; defect persisted â¢May 29, 2025 â Additional repair attempt for the same unresolved issue Despite these multiple attempts, the same defects continues to reoccur.
The Honda Dealership diagnosed the Connecting Rod Crankshaft Engine Failure with 67, 995 miles on the vehicle. All oil changes were completed as required and specified by Honda maintenance procedures.
The vehicle is extremely slow to accelerate at low speeds under 20mph. There have been several near accidents due to the lack of acceleration. The recall for the fuel injector was addressed and ECM per manufacture but hasnât solved the problem. This is dangerous for any acceleration that can cause you to get hit.
The vehicle is extremely slow to accelerate at low speeds under 20mph. There have been several near accidents due to the lack of acceleration. The recall for the fuel injector was addressed and ECM per manufacture but hasnât solved the problem. This is dangerous for any acceleration that can cause you to get hit.
Driving down a 4 lane highway in Alabama, warning lamp came on stating â STOP Steering assist reduced. Stop driving when safeâ. Multiple other warnings lights came onâ-Brake system, steering system, cruise control, lane departure, stability assist system, hill assist, trailer stability assist system(see multiple photos attached). When it was safe to do so, I pulled overâ¦the steering was VERY difficult to manage. If I had to make a turn in traffic or had to make a sudden turn to avoid an accident, I would not have been able to do so as there was NO power steering. I turned the car off, let it sit for several minutes and the Steering Assist warning was off and I appeared to have power steering but several others lights were still on. Took the car the the closet dealer and only code found was a Low Voltage Code but nothing repaired as all warnings lights were off by then.
Driving down a 4 lane highway in Alabama, warning lamp came on stating â STOP Steering assist reduced. Stop driving when safeâ. Multiple other warnings lights came onâ-Brake system, steering system, cruise control, lane departure, stability assist system, hill assist, trailer stability assist system(see multiple photos attached). When it was safe to do so, I pulled overâ¦the steering was VERY difficult to manage. If I had to make a turn in traffic or had to make a sudden turn to avoid an accident, I would not have been able to do so as there was NO power steering. I turned the car off, let it sit for several minutes and the Steering Assist warning was off and I appeared to have power steering but several others lights were still on. Took the car the the closet dealer and only code found was a Low Voltage Code but nothing repaired as all warnings lights were off by then.
Driving down a 4 lane highway in Alabama, warning lamp came on stating â STOP Steering assist reduced. Stop driving when safeâ. Multiple other warnings lights came onâ-Brake system, steering system, cruise control, lane departure, stability assist system, hill assist, trailer stability assist system(see multiple photos attached). When it was safe to do so, I pulled overâ¦the steering was VERY difficult to manage. If I had to make a turn in traffic or had to make a sudden turn to avoid an accident, I would not have been able to do so as there was NO power steering. I turned the car off, let it sit for several minutes and the Steering Assist warning was off and I appeared to have power steering but several others lights were still on. Took the car the the closet dealer and only code found was a Low Voltage Code but nothing repaired as all warnings lights were off by then.
In the last few months, two of the rear seats in my 2024 Honda Pilot (one in the second and one in the third) started giving false alerts that someone in unbuckled. At first, it would just occasionally ding, but now, if someone is sitting in those seats (and they ARE buckled in) the alert will go off basically the entire car ride and the dash will show that they are NOT buckled in...even though they are. Not only is this VERY frustrating, as it's left 2 seats in my car not useable, but it's also a massive hazard as a driver because I can't confirm is my passengers are properly buckled or not. I couldn't figure out why this would've randomly happened to me...and after some poking around on the internet I read that this seems to be a massive issue with these cars and that there is currently an investigation on this. I am begging you please take this seriously. It is a hazard and I, as a consumer of a pretty expensive vehicle, should not have to pay for such repairs that are obviousl
In the last few months, two of the rear seats in my 2024 Honda Pilot (one in the second and one in the third) started giving false alerts that someone in unbuckled. At first, it would just occasionally ding, but now, if someone is sitting in those seats (and they ARE buckled in) the alert will go off basically the entire car ride and the dash will show that they are NOT buckled in...even though they are. Not only is this VERY frustrating, as it's left 2 seats in my car not useable, but it's also a massive hazard as a driver because I can't confirm is my passengers are properly buckled or not. I couldn't figure out why this would've randomly happened to me...and after some poking around on the internet I read that this seems to be a massive issue with these cars and that there is currently an investigation on this. I am begging you please take this seriously. It is a hazard and I, as a consumer of a pretty expensive vehicle, should not have to pay for such repairs that are obviousl
My car stalled at a red light due to Auto Idle-Stop failure. It failed to restart, shifted itself to Neutral/Park, and the car was completely unresponsive for a minute. This is a huge safety hazard.
My car stalled at a red light due to Auto Idle-Stop failure. It failed to restart, shifted itself to Neutral/Park, and the car was completely unresponsive for a minute. This is a huge safety hazard.
My car stalled at a red light due to Auto Idle-Stop failure. It failed to restart, shifted itself to Neutral/Park, and the car was completely unresponsive for a minute. This is a huge safety hazard.
Driving along then hear an loud explosion to my panorama sunroof Share the glass inside and look like an explosion going up on the temper glass Happening at 1:30 on 12 17, 2025 traveling 95 north near exit 1 02 Pooler Georgia
The contact owns a 2024 Honda Pilot. The contact stated that while driving approximately 75 MPH, the brakes inadvertently activated after passing a truck on the highway. The contact stated that the vehicle unexpectedly slowed down to 40 MPH. The contact stated that there was no warning light illuminated. The contact stated that while the accelerator pedal was depressed, there was an abnormal banging sound coming from under the floorboard. The contact pulled over and checked the vehicle, and saw a puddle of transmission fluid on the ground. The vehicle was towed to a dealer where it was diagnosed, and determined that the transmission needed to be replaced. The vehicle was not yet repaired. The contact stated that the inadvertent braking had occurred once before, but it was not as severe, and the vehicle was not diagnosed. During the first failure, there was no warning light illuminated. The manufacturer was not informed of the failure. The failure mileage was approximately 20,000.
Mileage: 20,000
The contact owns a 2024 Honda Pilot. The contact stated that while driving approximately 75 MPH, the brakes inadvertently activated after passing a truck on the highway. The contact stated that the vehicle unexpectedly slowed down to 40 MPH. The contact stated that there was no warning light illuminated. The contact stated that while the accelerator pedal was depressed, there was an abnormal banging sound coming from under the floorboard. The contact pulled over and checked the vehicle, and saw a puddle of transmission fluid on the ground. The vehicle was towed to a dealer where it was diagnosed, and determined that the transmission needed to be replaced. The vehicle was not yet repaired. The contact stated that the inadvertent braking had occurred once before, but it was not as severe, and the vehicle was not diagnosed. During the first failure, there was no warning light illuminated. The manufacturer was not informed of the failure. The failure mileage was approximately 20,000.
Mileage: 20,000
What component or system failed or malfunctioned, and is it available for inspection upon request? Rear passenger seat belt, yes. How was your safety or the safety of others put at risk? Can't use rear passenger seat belt Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, Poway Honda Dealer Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No, only dealer Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? The seatbelt keeps making noise and the light comes on saying that the passenger is not buckled, while the passenger is buckled. This happens non stop, making it impossible to use the seatbelt. This has been going on for a few months.
My Honda is having strange, intermittent issues with a plethora of things. I have taken it to a diagnostic specialist who worked with a phone mechanic and noone can tell me what is going on. My car will fully shut off at stop lights randomly, so I have to turn off the auto-idle feature every time I drive. Sometimes my power steering cuts out and my wheel locks and unlocks and my computer screen shuts off when this happens. I have to shut off and start my car for it to work again. Other times, all of my automated safety features stop and I get a huge slew of messages telling me that my lane assist, automatic hill braking, and a ton of other automatic safety features don't work. My car can't lane assist, do adaptive cruise control, use the backup camera, or anything. It goes away if I stop and restart my car a bunch. I also had a seatbelt alarm that was going off repeatedly with no reason. The dealership turned off the alarm. I am having a lot of issues with this car that makes
My Honda is having strange, intermittent issues with a plethora of things. I have taken it to a diagnostic specialist who worked with a phone mechanic and noone can tell me what is going on. My car will fully shut off at stop lights randomly, so I have to turn off the auto-idle feature every time I drive. Sometimes my power steering cuts out and my wheel locks and unlocks and my computer screen shuts off when this happens. I have to shut off and start my car for it to work again. Other times, all of my automated safety features stop and I get a huge slew of messages telling me that my lane assist, automatic hill braking, and a ton of other automatic safety features don't work. My car can't lane assist, do adaptive cruise control, use the backup camera, or anything. It goes away if I stop and restart my car a bunch. I also had a seatbelt alarm that was going off repeatedly with no reason. The dealership turned off the alarm. I am having a lot of issues with this car that makes
Inaccurate Rear Passenger Seat Belt Warning Status
Loss of Motive Power
Inadvertent Deployment of Side Air Bags
Engine failure
No Restart After Auto Start/Stop Engages
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.