Total Complaints
224 filings
HONDA PILOT · model year
224 NHTSA complaints, 22 crash reports, and 9 active recalls for this specific cohort.
NHTSA overall rating
4 / 5 ★
New Car Assessment Program
The 2012HONDAPILOT carries 224 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 22 crashes, 2 fires, 27 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall 4/5 rating, with 4/5 front crash, 5/5 side crash, and 4/5 rollover scores derived from standardized barrier and dynamic tests.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2012 PILOT is engine with 34 filings, followed by service brakes (25) and power train (20). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 9 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle, the full NHTSA campaign numbers are listed below.
NHTSA currently has 77 investigation files overlapping the 2012 PILOT, and 9 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page, a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
224 filings
Crashes Reported
22 reports
Source
NHTSA ODI
Federal complaints database
Above median complaint volume, review patterns below.
| Component | Count |
|---|---|
| ENGINE | 34 |
| SERVICE BRAKES | 25 |
| POWER TRAIN | 20 |
| AIR BAGS | 19 |
| ELECTRICAL SYSTEM | 16 |
| VEHICLE SPEED CONTROL | 15 |
| SUSPENSION | 14 |
| STEERING | 11 |
| FUEL/PROPULSION SYSTEM | 10 |
| ENGINE AND ENGINE COOLING | 8 |
| UNKNOWN OR OTHER | 8 |
| STRUCTURE:BODY | 8 |
| FUEL SYSTEM, GASOLINE | 6 |
| VISIBILITY/WIPER | 4 |
| ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER | 4 |
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Honda (American Honda Motor Co.) is recalling certain 2008-2012 Accord, 2010-2012 Accord Crosstour, 2006-2011 Civic, 2007-2011 CR-V, 2009-2012 Fit and Pilot, 2010-2012 Insight, and 2009-2012 Acura TSX vehicles that received replacement passenger frontal air bag inflators. One dealership may have in
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Honda (American Honda Motor Co.) is recalling certain 2014 Honda Insight and Acura TSX and TSX Wagon, 2014-2015 Honda Crosstour and Pilot vehicles nationwide, as well as certain 2014 Honda FCX Clarity and Fit EV vehicles in Florida, Hawaii, Puerto Rico, Texas, Alabama, Georgia, Louisiana, Mississipp
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2014 TSX Sport Wagon, 2010-2013 ZDX, 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic and Civic Hybrid, 2008-2010 Civic GX NGV, 2012-2015 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2014 Fit EV, 2010-201
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Honda (American Honda Motor Co.) is recalling certain 2003-2012 Honda Accord and Pilot, 2010 Accord Crosstour, 2001-2011 Civic, 2002-2011 CR-V, 2003-2004, 2006-2008 and 2011 Element, 2007 and 2009-2013 Fit, 2010-2012 Insight, 2002-2004 Odyssey, and 2012 Ridgeline vehicles. The front passenger air b
AIR BAGS
Honda is recalling certain model year 2009-2013 Pilot and 2011-2013 Odyssey passenger vehicles manufactured from March 13, 2008, through December 21, 2012. One or more rivets that attach the airbag module to the airbag cover may be missing.
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
HONDA IS RECALLING CERTAIN MODEL YEAR 2012 PILOT AND ACURA MDX VEHICLES. THE VENT SHUT FLOAT (VSF) VALVE CASE IN THE FUEL TANK ASSEMBLY DOES NOT MEET THE DESIGN SPECIFICATIONS.
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2013 TSX Sport Wagon, and 2010-2012 ZDX and 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic, Civic Hybrid and Civic NGV, 2012-2014 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2010-2013 Insight, and 2009
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Honda (American Honda Motor Co.) is recalling certain 2009-2012 Acura TSX, 2011-2012 Acura TSX Wagon, 2010-2012 Acura ZDX, 2008-2012 Honda Accord, 2010-2012 Honda Accord Crosstour and Honda Insight, 2009-2012 Honda Fit, 2009-2012 Pilot, 2007-2011 Honda CR-V, 2012 Honda FCX Clarity and 2006-2011 Hond
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Honda (American Honda Motor Co.) is recalling certain 2010-2013 Acura TSX, ZDX, Honda Accord Crosstour, Fit, Insight and Pilot vehicles, 2011-13 Acura TSX Sportswagon, 2010-2012 Honda Accord,, 2010-2011 Honda Civic, Civic NGV, Civic Hybrid and CR-V vehicles and 2013 Honda FCX Clarity and Fit EV vehi
The check transmission light comes and goes. Ive had the transmission flushed with no issues. It pulls codes for the torque converter as its supposedly getting stuck per mechanic or is over heating and throwing the code. It does not drive rough and I believe it is a faulty code that needs to be addressed and updated and cleared. Ive had it cleared out once and it stayed off for a whole month. The light and blinking D doesn't come on all the time or in patterns so that also tells me it isn't a transmission issue or it would be on more frequently and consistently. To where when mine comes on and then I shut my car off for an hour it stays off for quite some time. This really needs to be addressed instead of causing car owners unnecessary costs for diagnostic purposes through a Honda dealer which costs 100.00 or more or even them putting in a complete new transmission.
The check transmission light comes and goes. Ive had the transmission flushed with no issues. It pulls codes for the torque converter as its supposedly getting stuck per mechanic or is over heating and throwing the code. It does not drive rough and I believe it is a faulty code that needs to be addressed and updated and cleared. Ive had it cleared out once and it stayed off for a whole month. The light and blinking D doesn't come on all the time or in patterns so that also tells me it isn't a transmission issue or it would be on more frequently and consistently. To where when mine comes on and then I shut my car off for an hour it stays off for quite some time. This really needs to be addressed instead of causing car owners unnecessary costs for diagnostic purposes through a Honda dealer which costs 100.00 or more or even them putting in a complete new transmission.
Odometer Fraud. The contact purchased a 2012 Honda Pilot. The contact then discovered a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 67,450. The contact stated that at the time of retrieving a Carfax report, it was discovered that the mileage was 140,000.
Mileage: 140,000
Odometer Fraud. The contact purchased a 2012 Honda Pilot. After contacting the seller on Facebook Market Place the contact purchased the vehicle and later discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the odometer mileage reading was 94,397. After obtaining a Vehicle Carfax, the mileage listed for the vehicle was 204,943.
Mileage: 204,943
My 2012 Honda Pilot is experiencing the same engine defect that Honda acknowledged in later model years (2013â2015) and issued recalls/extended warranty coverage for. The defect involves the Variable Cylinder Management (VCM) system causing excessive oil consumption, spark plug fouling, cylinder misfire, rough idle, fuel odor, and drivability issues that create an unsafe driving condition. I brought the vehicle to a Honda dealership in 2023 due to rough idle and a strong fuel smell â symptoms consistent with Technical Service Bulletin 13-082 for misfire and piston ring failure in 2009â2013 Honda Pilots. The dealer did not repair the issue or disclose that this matched a known defect. The vehicle now exhibits severe engine performance issues that pose a safety risk, including hesitation, engine shuddering, loss of power during acceleration, and strong fuel odor that may indicate improper combustion. Honda has issued recalls and warranty extensions for the identical defect on 2013
Odometer Fraud. The contact has never owned or purchased these vehicles. The vehicles never purchased in any type of sale. The contact stated that the state of New York has asked for additional paper for the vehicle's registration. The vehicle was not a private sale or dealer sale but illegitimately obtained. The contact has received a letter from state of New Jersey 182,007 sold to fidelity 182,008 actual fidelity transferred with no odometer dis transferred [XXX] with no odometer disclosure. The contact is a [XXX] the tittles and odometer Fidelity Auto grp out of Wisconsin Marie Knight in Ohio they are signing title in her name for her company. The contact stated she has never sold these vehicle milage is rolled back. The contact has tried to contact the city of New York and have been flagged as fraud the city stated they are providing titles. The contact has requested copies and has not received anything through the freedom of information. New Jersey 182,007 sold to fidelity 182,00
Odometer Fraud. The contact purchased a 2012 Honda Pilot. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 112,000, and at the time of registration, it was discovered that the mileage was 240,000.
Mileage: 240,000
Check engine light came on followed by shaking of the vehicle. The code was checked indicating a cylinder 1 misfire. This has been an ongoing issue of cylinders misfiring. The spark plugs and coils have been replaced multiple times and the issue is still persisting.
The contact owns a 2012 Honda Pilot. The contact stated during the past 3 seasons of winter, the vehicle would fail to come to a stop while depressing the brake pedal. No warning lights illuminated. The failure would occur during winter cold climate temperatures. The vehicle was previously taken to a local independent mechanic where both the front brake pads and rotors were replaced. The vehicle was also taken to the local dealer for a second opinion however the failure could not be replicated. The vehicle was taken back to the same local independent mechanic where the power fluid and brake system were flush however the failure had reoccurred and could not be replicated. The vehicle was also taken to another local independent mechanic for a second opinion however the failure could not be replicated. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 149,584
Mileage: 149,584
The contact owns a 2012 Honda Pilot. The contact stated that while the vehicle was getting a State Inspection, the inspector observed that the parking brake cable had seized and failed to operate as intended. The vehicle was taken to a dealer where it was diagnosed that the parking brake cable needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 120,000.
Mileage: 120,000
See attached document for complaint
See attached document for complaint
The vehicle's paint is literally peeling away from every horizontal and connected vertical surface. Without paint on metal, rust is happening, weakening the metal structure of the vehicle. have reached out to Honda USA and they informed they had no responsibility for the paint, yet the service writer at my local Honda dealer said that my vehicle's paint, Pearl White, has been peeling off Honda vehicles for years and Honda knows it to be an issue yet only occasionally offers to be of any assistance. I am the original owner of this 2012 Honda Pilot, the vehicle has never been in an accident, yet in the past year paint has come off of the vehicle at an alarming rate (literally in sheets). To be able to make necessary restorations the front window was broken and had to be replaced (at my expense). If Honda knows its Pearl White paint doesn't adhere to the metal body, that is a known product defect and they are potentially contributing to accelerated body deterioration (a safety concern).
While driving the vehicle at around 45 MPH it suffered a complete loss of power for 3-5 seconds. The dashboard lights illuminated and then the vehicle restarted without having to restart via the ignition and all of the dash lights turned off. This has happened intermittently on two prior occasions. No electrical issues were evident, new battery and charging system appears to be functioning normally. The contact stated that the dealer found that the issue was a faulty positive battery terminal connector. It was replaced.
While driving the vehicle at around 45 MPH it suffered a complete loss of power for 3-5 seconds. The dashboard lights illuminated and then the vehicle restarted without having to restart via the ignition and all of the dash lights turned off. This has happened intermittently on two prior occasions. No electrical issues were evident, new battery and charging system appears to be functioning normally. The contact stated that the dealer found that the issue was a faulty positive battery terminal connector. It was replaced.
The driver's seat belt has ripped. I contacted Airport Honda where I purchased the vehicle in Spring, 2014. The Service Manger contacted Honda Corporate. They REFUSE to repair the seat belt. Making this a hazard for me to drive the vehicle.
The contact owns a 2012 Honda Pilot. The contact stated that while driving at an undisclosed speed, the vehicle shuddered. Additionally, the contact stated that unknown warning lights were illuminated. The vehicle was taken to an independent mechanic; however, the contact was unaware of the diagnostic result. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Unusual amount of oil consumption. Faulty cylinder 3. Gaskets cause the oil to leak into the spark plugs causing the engine light to come on with loss of power. Changed cylinder 3 spark plug at least 10 times or more since purchasing the vehicle in 2021. Oil also drips onto the alternator, replaced it twice in 9 months. Wheels and steering wheel shake when hitting the brakes. Replaced brakes and rotors twice as well.
Unusual amount of oil consumption. Faulty cylinder 3. Gaskets cause the oil to leak into the spark plugs causing the engine light to come on with loss of power. Changed cylinder 3 spark plug at least 10 times or more since purchasing the vehicle in 2021. Oil also drips onto the alternator, replaced it twice in 9 months. Wheels and steering wheel shake when hitting the brakes. Replaced brakes and rotors twice as well.
Paint peeling. I brought it to a body shop and they stated it was a manufacturing defect. I am looking for other ways to follow up with Honda Directly. it is getting increasingly worse.
Inaccurate Rear Passenger Seat Belt Warning Status
Loss of Motive Power
Inadvertent Deployment of Side Air Bags
Engine failure
No Restart After Auto Start/Stop Engages
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology - how this data is sourced, computed, and verified.