HONDA PILOT · model year

2004 HONDA PILOT

644 NHTSA complaints, 41 crash reports, and 13 active recalls for this specific cohort.

NHTSA overall rating

Not crash-tested

New Car Assessment Program

The 2004HONDAPILOT carries 644 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 41 crashes, 19 fires, 48 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.

Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2004 PILOT is power train with 94 filings, followed by seats (79) and air bags (77). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 13 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.

NHTSA currently has 77 investigation files overlapping the 2004 PILOT, and 9 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.

644
Complaints
41
Crashes
19
Fires
48
Injuries
0
Deaths

Total Complaints

644 filings

Crashes Reported

41 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

Above median complaint volume — review patterns below.

Complaints by Component

ComponentCount
POWER TRAIN94
SEATS79
AIR BAGS77
ELECTRICAL SYSTEM47
POWER TRAIN:AUTOMATIC TRANSMISSION44
STRUCTURE:BODY29
SUSPENSION22
ENGINE22
ENGINE AND ENGINE COOLING19
UNKNOWN OR OTHER18
VEHICLE SPEED CONTROL16
STEERING15
STRUCTURE12
SEAT BELTS9
SERVICE BRAKES9

Recalls (13)

12V13600030/03/2012

EXTERIOR LIGHTING:HEADLIGHTS:SWITCH

HONDA IS RECALLING CERTAIN MODEL YEAR 2002 THROUGH 2004 CR-V; MODEL YEAR 2003 THROUGH 2005 PILOT; AND MODEL YEAR 2002 AND 2003 CIVIC VEHICLES. IN MARCH 2012, HONDA FILED A DEFECT REPORT TO RECALL CERTAIN MODEL YEAR 2002 THROUGH 2004 CR-V AND CERTAIN MODEL YEAR 2003 PILOT VEHICLES. IN AUGUST 2012,

15V32000028/05/2015

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

Honda (American Honda Motor Co.) is recalling certain model year 2001-2007 Accord, 2001-2005 Civic, 2001-2004 Honda Civic GX, 2003-2005 Honda Civic Hybrid, 2002-2006 CR-V, 2003-2011 Element, 2002-2004 Odyssey, 2003-2008 Pilot, 2006 Ridgeline, 2003 Acura 3.2CL, 2003-2006 Acura MDX, and 2002-2003 Acur

19V50100027/06/2019

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Honda (American Honda Motor Co.) is recalling certain 2003-2006 Acura MDX, 2005-2012 RL, 2003-2007 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2006 CR-V, 2003-2011 Element, 2007-2008 Fit, 2002-2004 Odyssey, 2003-2008 Pilot, and 2006-2014 Ridgeline vehicles.

19V49900027/06/2019

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

Honda (American Honda Motor Co.) is recalling certain 2003 Acura 3.2CL, 2002-2003 3.2TL, 2003-2006 MDX, 2001-2007 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2006 CR-V, 2003-2011 Element, 2002-2004 Odyssey, 2003-2008 Pilot and 2006 Ridgeline vehicles. The

18V26800026/04/2018

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Honda (American Honda Motor Co.) is recalling certain 2003-2012 Honda Accord and Pilot, 2010 Accord Crosstour, 2001-2011 Civic, 2002-2011 CR-V, 2003-2004, 2006-2008 and 2011 Element, 2007 and 2009-2013 Fit, 2010-2012 Insight, 2002-2004 Odyssey, and 2012 Ridgeline vehicles. The front passenger air b

16V34400023/05/2016

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Honda (American Honda Motor Co.) is recalling certain model year 2003-2006 Acura MDX, 2005-2011 Acura RL, 2005-2006 Honda CR-V, 2003-2011 Element, 2007-2008 Fit, 2003-2008 Pilot, 2002-2004 Odyssey, and 2006-2011 Ridgeline vehicles originally sold, or that have ever been registered, in Alabama, Calif

14V35300020/06/2014

AIR BAGS

American Honda Motor Company, Inc.'s (Honda) is conducting a limited regional recall for certain model year 2003-2005 Accord, Civic, CR-V, Pilot and Acura MDX, model year 2003-2004 Odyssey and Element, and model year 2005 Acura RL, and 2006 Honda Ridgeline vehicles originally sold, or ever registere

04V17600015/04/2004

POWER TRAIN:AUTOMATIC TRANSMISSION

ON SOME MINI VANS, SPORT UTILITY AND PASSENGER VEHICLES, CERTAIN OPERATING CONDITIONS CAN RESULT IN HEAT BUILD-UP BETWEEN THE COUNTERSHAFT AND SECONDARY SHAFT SECOND GEARS IN THE AUTOMATIC TRANSMISSION, EVENTUALLY LEADING TO GEAR TOOTH CHIPPING OR GEAR BREAKAGE.

12V57300011/12/2012

ELECTRICAL SYSTEM:IGNITION:SWITCH

Honda is recalling certain model year 2003 and 2004 Pilot and Odyssey and 2003 through 2006 Acura MDX passenger vehicles manufactured from November 26, 2001, through August 30, 2006. The interlock lever of the ignition switch may deform, which can allow the interlock function of a vehicle with an a

04V38900011/08/2004

EQUIPMENT:OTHER:LABELS

CERTAIN SPORT UTILITY VEHICLE'S CERTIFICATION LABELS MAY CONTAIN INCORRECT VEHICLE WEIGHT AND TIRE SIZE INFORMATION.

19V18200006/03/2019

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

Honda (American Honda Motor Co.) is recalling specific 2003 Acura 3.2CL, 2013-2016 ILX, 2013-2014 ILX Hybrid, 2003-2006 MDX, 2007-2016 RDX, 2002-2003 3.2TL, 2004-2006, and 2009-2014 TL, 2010-2013 ZDX and 2001-2007 and 2009 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV

08E01300005/02/2008

EQUIPMENT:MECHANICAL:CARRIER/RACK

HONDA IS RECALLING 2,032 HITCH STYLE BIKE RACKS SOLD AS AFTERMARKET FOR USE ON MY 2003-2007 AND SOME MY 2008 HONDA PILOT, RIDGELINE, AND ACURA MDX VEHICLES. A PINCH BOLT EXISTS BETWEEN THE BIKE ARM BRACKET AND THE UPRIGHT ASSEMBLY OF THE "HITCH" STYLE BICYCLE RACK.

14V70000004/11/2014

AIR BAGS

American Honda Motor Co. (Honda) is recalling certain model year 2001-2005 Honda Civic, 2003-2004 Civic CNG and Element, 2002-2005 CR-V, 2002-2004 Odyssey, 2003-2005 Accord, Pilot, Civic Hybrid, and Acura MDX, 2005 Acura RL and 2006 Honda Ridgeline vehicles originally sold, or ever registered, in ge

Recent Complaints

20250807SUSPENSION

Honda sold America cars that they knew were rusted less than five years and they still letting people drive these cars that are rusted at the bottom

20250807ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER

Odometer Fraud. The contact purchased a 2004 Honda Pilot. The contact stated that at the time of purchase, the odometer mileage reading was 160,000. After obtaining a Carfax Report it was discovered that the previous mileage was 337,000. The contact also indicated that the instrument cluster had been replaced and the air bag and check engine warning lights were inoperable, and the driver’s side air bag had been removed from the vehicle. The VIN was not available.

Mileage: 337,000

20250601CrashSTEERING

The steering became extremely loose over time on my Honda Pilot posing significant safety concerns because of it. The tires adamantly follow all the divets, lines, grooves, and bumps in the road causing me to lose control of the vehicle very easily in poor driving conditions. This is especially exaggerated during inclement weather such as snow or rain. Recently, due to the steering looseness, I lost control of the vehicle and hit a mailbox damaging the entire right side of the vehicle. Please help to work with Honda to resolve this issue. Thank you!

20250601CrashSUSPENSION

The steering became extremely loose over time on my Honda Pilot posing significant safety concerns because of it. The tires adamantly follow all the divets, lines, grooves, and bumps in the road causing me to lose control of the vehicle very easily in poor driving conditions. This is especially exaggerated during inclement weather such as snow or rain. Recently, due to the steering looseness, I lost control of the vehicle and hit a mailbox damaging the entire right side of the vehicle. Please help to work with Honda to resolve this issue. Thank you!

20250601CrashWHEELS

The steering became extremely loose over time on my Honda Pilot posing significant safety concerns because of it. The tires adamantly follow all the divets, lines, grooves, and bumps in the road causing me to lose control of the vehicle very easily in poor driving conditions. This is especially exaggerated during inclement weather such as snow or rain. Recently, due to the steering looseness, I lost control of the vehicle and hit a mailbox damaging the entire right side of the vehicle. Please help to work with Honda to resolve this issue. Thank you!

20250508ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER

Odometer Fraud. The contact purchased a 2004 Honda Pilot. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase September 2024, the vehicle mileage was 139,020. The contact stated that after a mechanic had informed the contact that the frame was severely rusted, the contact retrieved the Carfax report history of the vehicle and discovered that the vehicle mileage was 196,000 on August 11, 2018.

20250310UNKNOWN OR OTHER

When I took my car for tire installation at Walmart on [XXX] , the technician declined to install the tires, he stated "your vehicle is unsafe to lift up for tire installation because of rust". I was on my driving it to a body shop when something snapped near the right rear tire after I hit pot holes. I felt it was unsafe to continue I decided to drive it slowly back home and parked it. I fear to drive it again to avoid causing accidents to myself and to other motorists. The car engine runs good and there are no problem lights on my car dashboard. The car interior is still good. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

20240227ELECTRICAL SYSTEM:IGNITION

The contact owns a 2004 Honda Pilot. The contact stated that while attempting to start the vehicle, the ignition briefly failed to turn. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown. The VIN was not available.

20240125SEAT BELTS:FRONT:RETRACTOR

The contact owns a 2004 Honda Pilot. The contact stated while the vehicle was parked, the contact entered the vehicle and the front passenger attempted to secure the seat belt however, the seat belt failed to retract. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 125,000.

Mileage: 125,000

20240106SEATS

I heard a loud pop come from under my driver's seat and the seat started rocking backwards. I got out of my car and checked underneath the seat. The front-left bracket securing the seat to the seat frame had completely sheared in half and the seat was no longer securely attached to the seat frame. This is a significant safety issue. When the car accelerates the driver's seat rocks backwards by ~45 degrees, making it extremely difficult to stay in control of the vehicle and safely steer the vehicle. It is also extremely unsafe in the case of an accident because A) the seat would not hold the driver securely in place, B) the driver would not be properly in position and restrained for the air bags to deploy, C) the seat belt is attached to the seat base and would not be able to fully function properly, and D) any passengers sitting in the 2nd row behind the driver's seat would be in danger of having the full force of the driver and the driver's seat slamming back against them. This

20240106SEAT BELTS

I heard a loud pop come from under my driver's seat and the seat started rocking backwards. I got out of my car and checked underneath the seat. The front-left bracket securing the seat to the seat frame had completely sheared in half and the seat was no longer securely attached to the seat frame. This is a significant safety issue. When the car accelerates the driver's seat rocks backwards by ~45 degrees, making it extremely difficult to stay in control of the vehicle and safely steer the vehicle. It is also extremely unsafe in the case of an accident because A) the seat would not hold the driver securely in place, B) the driver would not be properly in position and restrained for the air bags to deploy, C) the seat belt is attached to the seat base and would not be able to fully function properly, and D) any passengers sitting in the 2nd row behind the driver's seat would be in danger of having the full force of the driver and the driver's seat slamming back against them. This

20230906AIR BAGS

AIR BAG WARNING LIGHT IS ACTIVATED. I TOOK MY 2004 HONDA PILOT WITH CALIFORNIA LICENSE PLATE NUMBER [XXX] TO THE HONDA DEALERSHIP IN HEMET CALIFORNIA ON DECEMBER 14 2022 TO CHECK THE AIR BAG SYSTEM. I WAS TOLD THERE WAS A $100.00 DIAGNOSTIC FEE BECAUSE THE REPAIR IS NOT COVERED UNDER THE AIRBAG RECALL PROGRAM. MY VEHICLE IS 20 YEARS OLD AND I'M WORRIED THE DRIVERS SIDE AIR BAG IS UNSAFE AND COULD BE ACCIDENTLY ACTIVATED AND CAUSE INJURY OR DEATH. MY VEHICLE HAS OVER 300,000 MILES. AS OF TODAY, SEPTEMBER 6, 2023, THE AIR BAG WARNING LAMP IS STILL ON. IS THE ACTIVATED AIR BAG WARNING LAMP COVERED UNDER THE AIR BAG RECALL PROGRAM? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

20230825POWER TRAIN

Transmission locks up when vehicle has been driven for a short time

20230525AIR BAGS

AIR BAG WARNING LIGHT HAS BEEN ACTIVATED. THE HONDA DEALERSHIP CHARGES $100.00 TO DIAGNOSE THE CAUSE. I WAS TOLD IT'S NOT PART OF THE AIRBAG RECALL AND I WILL HAVE TO PAY. MY VEHICLE IS 20 YEARS OLD. I BELEIVE ANYTHING TO DO WITH AIRBAGS SHOULD BE COVERED BY THE RECALL. IN THE CASE OF AN AIRBAG ACTIVATION AND I AM INJURIED OR KILLED FROM A DEFECTIVE AIR BAG. I HAVE PROOF THAT THE HONDA DEALERSHIP WAS ADVISED ON DECEMBER 14, 2022. THE AIR BAG WARNING LIGHT HAS BEEN ON FOR SIX (6) MONTHS AND CANNOT GET IT CORRECTED.

20230519SEAT BELTS

Brakes seem to stop suddenly Must brake slowly to avoid a sudden stop Seatbelt locks up if I do not pull it forward and leave room in the belt so that it isn't completely holding me in Also the driver seat will only adjust sideways.

20230519SERVICE BRAKES

Brakes seem to stop suddenly Must brake slowly to avoid a sudden stop Seatbelt locks up if I do not pull it forward and leave room in the belt so that it isn't completely holding me in Also the driver seat will only adjust sideways.

20230519SEATS

Brakes seem to stop suddenly Must brake slowly to avoid a sudden stop Seatbelt locks up if I do not pull it forward and leave room in the belt so that it isn't completely holding me in Also the driver seat will only adjust sideways.

20230313POWER TRAIN

The contact owns a 2004 Honda Pilot. The contact stated that while driving at 60 MPH, the transmission was shifted into drive(D) and the vehicle shuddered. The contact related the failure to NHTSA Campaign Number: 04V176000 (Power Train). The vehicle was taken to an independent mechanic, where the transmission fluid was flushed 3 times; however, the failure persisted. The contact stated that the failure recurred while the vehicle is shifted into drive(D) and D3. The manufacturer was not made aware of the failure. The failure mileage was approximately 180,000.

Mileage: 180,000

20221220EXTERIOR LIGHTING

lights that illuminate the functions/buttons of the climate control system burned out

20221003SUSPENSION

Confirmed with local mechanic that the rear cross member of the sub-frame needs to be replaced immediately. Badly rusted and is a safety issue.

Compare 2004HONDAPILOT to Similar Vehicles

NHTSA Investigations 9 Open

View all investigations

Frequently Asked Questions

How many complaints does the 2004 HONDA PILOT have?
The 2004 HONDA PILOT has 644 NHTSA complaints, 41 crashes, 19 fires, 48 injuries, and 0 deaths reported.
Are there any recalls for the 2004 HONDA PILOT?
Yes, the 2004 HONDA PILOT has 13 recall(s). The most common affected component is EXTERIOR LIGHTING:HEADLIGHTS:SWITCH. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2004 HONDA PILOT?
The most-complained component for the 2004 HONDA PILOT is POWER TRAIN with 94 complaints. Other frequently reported areas include SEATS and AIR BAGS.
Is the 2004 HONDA PILOT safe to buy?
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. No NHTSA crash test rating is available for this model year. Compare with other model years using the links above.
Where does this data come from?
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Vehicle Safety Guides

Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.