Total Complaints
50 filings
HONDA PASSPORT · model year
50 NHTSA complaints, 5 crash reports, and 4 active recalls for this specific cohort.
NHTSA overall rating
5 / 5 ★
New Car Assessment Program
The 2023HONDAPASSPORT carries 50 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 5 crashes, 0 fires, 20 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall 5/5 rating, with 4/5 front crash, 5/5 side crash, and 4/5 rollover scores derived from standardized barrier and dynamic tests.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2023 PASSPORT is service brakes with 7 filings, followed by unknown or other (4) and electrical system (4). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 4 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 4 investigation files overlapping the 2023 PASSPORT, and 1 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
50 filings
Crashes Reported
5 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| SERVICE BRAKES | 7 |
| UNKNOWN OR OTHER | 4 |
| ELECTRICAL SYSTEM | 4 |
| FORWARD COLLISION AVOIDANCE: WARNINGS | 4 |
| FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | 4 |
| VEHICLE SPEED CONTROL | 4 |
| POWER TRAIN | 4 |
| ENGINE | 3 |
| SUSPENSION | 2 |
| LANE DEPARTURE: ASSIST | 2 |
| LANE DEPARTURE: WARNING | 2 |
| SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR | 1 |
| SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER | 1 |
| STRUCTURE:BODY | 1 |
| FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL | 1 |
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
Honda (American Honda Motor Co.) is recalling certain 2020-2021 Civic, 2020-2023 Ridgeline, 2021-2023 Passport, 2021-2022 Pilot, and 2020 Acura MDX vehicles. The tie rod fastener that connects the brake booster and the brake master cylinder may have been improperly assembled during manufacturing, w
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
Honda (American Honda Motor Co.) is recalling certain 2023-2024 Passport and 2023-2025 Pilot vehicles. The fuel filler neck tube and fuel filler pipe may separate, allowing fuel to leak.
BACK OVER PREVENTION:DISPLAY FUNCTION
Honda (American Honda Motor Co.) is recalling certain 2018-2023 Odyssey, 2019-2022 Pilot, and 2019-2023 Passport vehicles. Due to a faulty Media Oriented Systems Transport (MOST) communication coaxial cable connector, the rearview camera image may not appear on the display. As such, these vehicles
STEERING:RACK AND PINION
Honda (American Honda Motor Co.) is recalling certain 2023 Passport and Ridgeline vehicles. The inner ball joint housing in the steering gearbox assembly may loosen and detach from the steering rack and result in a loss of steering control.
The push button gearshifting. I have accidentally hit reverse about 100 times since Iâve owned this car in six months. It ended up in a rear end collision with a parked car. Then when I tried to drive forward, I backed up again. The first time was intentional backing and I didnât see the car behind me⦠the second time I was attempting to drive forward and I hit the reverse button again. It was instinctual. I hit the car twice.
The push button gearshifting. I have accidentally hit reverse about 100 times since Iâve owned this car in six months. It ended up in a rear end collision with a parked car. Then when I tried to drive forward, I backed up again. The first time was intentional backing and I didnât see the car behind me⦠the second time I was attempting to drive forward and I hit the reverse button again. It was instinctual. I hit the car twice.
While driving at highway speeds, I experienced multiple loud, intermittent double-knocking noises within a short period of time, followed by an additional grinding/rotational noise at low speeds. These noises were abnormal and raised immediate safety concerns, prompting me to bring the vehicle to a dealer that day. During inspection and test driving, the noise condition was confirmed. Further inspection revealed that a front brake caliper (flange) bolt was missing, and the brake caliper had shifted out of position. This bolt is a critical fastener that secures the brake caliper to the brake assembly and is available for inspection through service records. This condition posed a serious safety risk, as a shifted or unsecured brake caliper could result in reduced braking performance, brake failure, or wheel lock-up, potentially endangering vehicle occupants and other road users. The issue was confirmed by an authorized Honda service center, and the vehicle was inspected by manufacture
my 2023 Honda passport is having shifting problems (high revs, slow nd unpredictable power to wheels)  harsh acceleration (not easy to safely /smoothly gauge power and speed from acceleration to wheel) high revs "stuck" --not shifting down smoothly/safely These issues are on going. I also researched and saw this has been reported b y other Honda Passport( 2023) owners. I contacted dealer 10/16/25 to document the complaint and asked dealer to call me back if any service advisories or recalls, they said no, but a service advisor wuld contat me if they felt a follow up was needed.  Also, the vehicle had 'catastrophic' computer failure with power lost and warning lights within first 2 years --transmission lost power/engine still ran and forced into the breakdown lane and have vehicle towed. . Dealer did some type of reset. VIN # 5FNYF8H59PB027063
my 2023 Honda passport is having shifting problems (high revs, slow nd unpredictable power to wheels)  harsh acceleration (not easy to safely /smoothly gauge power and speed from acceleration to wheel) high revs "stuck" --not shifting down smoothly/safely These issues are on going. I also researched and saw this has been reported b y other Honda Passport( 2023) owners. I contacted dealer 10/16/25 to document the complaint and asked dealer to call me back if any service advisories or recalls, they said no, but a service advisor wuld contat me if they felt a follow up was needed.  Also, the vehicle had 'catastrophic' computer failure with power lost and warning lights within first 2 years --transmission lost power/engine still ran and forced into the breakdown lane and have vehicle towed. . Dealer did some type of reset. VIN # 5FNYF8H59PB027063
my 2023 Honda passport is having shifting problems (high revs, slow nd unpredictable power to wheels)  harsh acceleration (not easy to safely /smoothly gauge power and speed from acceleration to wheel) high revs "stuck" --not shifting down smoothly/safely These issues are on going. I also researched and saw this has been reported b y other Honda Passport( 2023) owners. I contacted dealer 10/16/25 to document the complaint and asked dealer to call me back if any service advisories or recalls, they said no, but a service advisor wuld contat me if they felt a follow up was needed.  Also, the vehicle had 'catastrophic' computer failure with power lost and warning lights within first 2 years --transmission lost power/engine still ran and forced into the breakdown lane and have vehicle towed. . Dealer did some type of reset. VIN # 5FNYF8H59PB027063
When I'm driving my 2023 honda passport my steering wheel vibrates/shakes feels almost like the wheel is gonna come off. When I turn my steering wheel left or right driving or parked I hear a loud knock noise coming from under the front of my car. I have had multiple things checked and looked at and brand new tires and no matter what. When I get an alignment my car still pulls one way or another. I thinks its the steering gearbox
When I'm driving my 2023 honda passport my steering wheel vibrates/shakes feels almost like the wheel is gonna come off. When I turn my steering wheel left or right driving or parked I hear a loud knock noise coming from under the front of my car. I have had multiple things checked and looked at and brand new tires and no matter what. When I get an alignment my car still pulls one way or another. I thinks its the steering gearbox
Transmission rolls freely when on an incline. Will roll backward when in drive also will roll forward when in reverse. could easily roll over small children or animals. yes problem was confirmed by dealer Has not been inspected by others Dealer tested other new vehicles and found same problem. Insisted this is normal with all electronic transmissions. Although manfacturer has added a button in later vehicles to fix the problem. no warnings or messages
Car feels sluggish and delays accelerating when driven. Occasionally will make a strange sounds when trying to accelerate. The automatic brake will engage when there no obstacle in front of me while Iâm driving- has happened a few times since I bought the car. At times, the car will not turn on when the ignition button is selected for no apparent reason.
Car feels sluggish and delays accelerating when driven. Occasionally will make a strange sounds when trying to accelerate. The automatic brake will engage when there no obstacle in front of me while Iâm driving- has happened a few times since I bought the car. At times, the car will not turn on when the ignition button is selected for no apparent reason.
Car feels sluggish and delays accelerating when driven. Occasionally will make a strange sounds when trying to accelerate. The automatic brake will engage when there no obstacle in front of me while Iâm driving- has happened a few times since I bought the car. At times, the car will not turn on when the ignition button is selected for no apparent reason.
On 11 Apr 2025, I was driving my 2023 Honda Passport at night on a toll road in clear weather when my infant son began screaming in distress. I pulled over onto the shoulder, partially onto a dirt area with bushes for more space. I pressed the âParkâ button, unbuckled my seatbelt, and opened the driver door to step out. As I did, the vehicle suddenly began rolling forward despite being in Park with the door open and the seatbelt off. I fell trying to exit and had to roll away from the vehicle as it continued moving. A passenger jumped into the front seat and stopped it. This wasnât a lurch or slight movement the car rolled enough to put me in danger. It behaved as if it were in Neutral, not Park. I later tested the same conditions (engine running, door open, seatbelt off), and the vehicle auto-shifted to Park as designed. This confirms the safety feature failed in that moment. No warning lights, alerts, or error messages appeared before or during the incident. I reported the
On 11 Apr 2025, I was driving my 2023 Honda Passport at night on a toll road in clear weather when my infant son began screaming in distress. I pulled over onto the shoulder, partially onto a dirt area with bushes for more space. I pressed the âParkâ button, unbuckled my seatbelt, and opened the driver door to step out. As I did, the vehicle suddenly began rolling forward despite being in Park with the door open and the seatbelt off. I fell trying to exit and had to roll away from the vehicle as it continued moving. A passenger jumped into the front seat and stopped it. This wasnât a lurch or slight movement the car rolled enough to put me in danger. It behaved as if it were in Neutral, not Park. I later tested the same conditions (engine running, door open, seatbelt off), and the vehicle auto-shifted to Park as designed. This confirms the safety feature failed in that moment. No warning lights, alerts, or error messages appeared before or during the incident. I reported the
Tread separation on one of the tires at approximately 34K miles of driving and premature tread wear. 2023 Honda Passport, bought new from Classic Honda in Orlando Florida. Dealer wouldn't report it to Continental Tires and quoted me to install 2 new tires from the same brand (Continental) and after charging me alignment (that didn't solve the problem on my first visit).
My Auto-Electronic braking was randomly engaging while I was driving. It was unnecessary, & scary. It would just engage, then stop. Then, My Emissions Systems Light came on, & would NOT go off. I had to get to a safe place. The dealership told me to bring it to them, it NEVER WENT OFF THE WARNING WAS ON CONSISTENTLY. It Never Blinked or went off @ all. I was on the highway, & they kept it overnight. They told me they cleared it & THE EMISSIONS CODE NEVER CAME ON. YES, It DID. They still have it tonight bc I refused to take it back, when I was CLEARLY BEING TOLD I DID NOT SEE WHAT I SAW (EVEN PARKED) WHERE WOULD I GET THAT FROM IF THE LIGHT DIDNâT GO COME ON? They refused to acknowledge what happened, & as of right now Iâm in a rental even though they wanted their rental back. Itâs a 2023, bought brand new. Full Warranty, & They are putting People @ RISK. I DROVE AS SLOW AS I COULD, & FOLLOWED THE DIRECTIONS FROM THE OWNERS MANUAL. I Could have been re-ended, due to erratic brakin
My Auto-Electronic braking was randomly engaging while I was driving. It was unnecessary, & scary. It would just engage, then stop. Then, My Emissions Systems Light came on, & would NOT go off. I had to get to a safe place. The dealership told me to bring it to them, it NEVER WENT OFF THE WARNING WAS ON CONSISTENTLY. It Never Blinked or went off @ all. I was on the highway, & they kept it overnight. They told me they cleared it & THE EMISSIONS CODE NEVER CAME ON. YES, It DID. They still have it tonight bc I refused to take it back, when I was CLEARLY BEING TOLD I DID NOT SEE WHAT I SAW (EVEN PARKED) WHERE WOULD I GET THAT FROM IF THE LIGHT DIDNâT GO COME ON? They refused to acknowledge what happened, & as of right now Iâm in a rental even though they wanted their rental back. Itâs a 2023, bought brand new. Full Warranty, & They are putting People @ RISK. I DROVE AS SLOW AS I COULD, & FOLLOWED THE DIRECTIONS FROM THE OWNERS MANUAL. I Could have been re-ended, due to erratic brakin
My Auto-Electronic braking was randomly engaging while I was driving. It was unnecessary, & scary. It would just engage, then stop. Then, My Emissions Systems Light came on, & would NOT go off. I had to get to a safe place. The dealership told me to bring it to them, it NEVER WENT OFF THE WARNING WAS ON CONSISTENTLY. It Never Blinked or went off @ all. I was on the highway, & they kept it overnight. They told me they cleared it & THE EMISSIONS CODE NEVER CAME ON. YES, It DID. They still have it tonight bc I refused to take it back, when I was CLEARLY BEING TOLD I DID NOT SEE WHAT I SAW (EVEN PARKED) WHERE WOULD I GET THAT FROM IF THE LIGHT DIDNâT GO COME ON? They refused to acknowledge what happened, & as of right now Iâm in a rental even though they wanted their rental back. Itâs a 2023, bought brand new. Full Warranty, & They are putting People @ RISK. I DROVE AS SLOW AS I COULD, & FOLLOWED THE DIRECTIONS FROM THE OWNERS MANUAL. I Could have been re-ended, due to erratic brakin
The vehicle suffered an electrical failure while driving (55-60mph). During this electrical failure the engine shut off, had no power steering or brakes, and had to get the vehicle off the road and stopped under these conditions. After getting the vehicle stopped, the vehicle would not restart and vehicle ultimately had to be towed to a Honda dealership for diagnosis and repair. This has happened twice, (XXX) and (XXX), since an Electronic Control Unit (ECU) and wiring harness were replaced under a warranty/recall/known defect on (04/12) at Gwinnett Place Honda in Duluth, Georgia. The first attempt to diagnose and repair this issue at Autonation Honda in Columbus, GA didn't uncover any error codes and the issue could not be reproduced so no actual repairs were made. The vehicle is now sitting at Honda in Albany, GA awaiting diagnosis and repair for a second time. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I have a honda passport 2023 that I bought 6 months ago. I was parking into my driveway when suddenly heard a strong noise coming from the back. I looked through my rear mirror and saw all my back windshield shattered without any object hitting it, I'm glad I wasn't driving on the fwy or my son wasn't in the back seat. I reported to honda dealer and even do they agree to do a one time no cost replacement due to low mileage. They said they haven heard any cases of this safety manufacture defect.
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.