2025 HONDA ODYSSEY

EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:

Vantage Mobility, LLC (VM) is recalling certain 2021-2026 Honda Odyssey, 2021-2025 Chrysler Pacifica, and Toyota Sienna vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.

The contact owns a 2025 Honda Odyssey. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The failure had occurred while driving from a stoplight, while the auto idle system was enabled. There was no warning light illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The dealer was made aware of the failure. The contact was advised that a diagnostic test was needed to determine the cause of the failure. The failure had occurred three times; however, the failure had not reoccurred after turning off the vehicle. The dealer informed the contact that the failure might not be duplicated. The manufacturer was not made aware of the failure. The failure mileage was approximately 12,549.

Mileage: 12,549

Vehicle lost full power all dashboards went blank. When tried to turn off the vehicle switch didn’t turn it off after multiple attempts at complete stop on the busy road vehicle managed to turn off restart system and turn it back on

The contact owns a 2025 Honda Odyssey. The contact stated that while driving approximately 40 MPH, the vehicle experienced a loss of automotive power. The failure was intermittent. No warning light was illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 12,000.

Mileage: 12,000

The idle stop feature sometimes fails to reengage / restart the engine. One time, the van failed to restart and the vehicle completely locked up while I was in an exit ramp to the freeway. I had to turn the van off and turn it back on to get it to shift into drive and go. Similar events have happened a number of times, since the summer of 2025. We have taken it to the dealer twice now, and have been told to "monitor" it. We found the NHTSA report #EA25004 and believe this is the issue we are experiencing. Occasionally, the idle stop will restart, but it's a very violent restart (car sputters and chokes in restart, sounds like it might stall). The car will make a warning light flash and give an error message, but it always clears too quickly to read it.

The idle stop feature sometimes fails to reengage / restart the engine. One time, the van failed to restart and the vehicle completely locked up while I was in an exit ramp to the freeway. I had to turn the van off and turn it back on to get it to shift into drive and go. Similar events have happened a number of times, since the summer of 2025. We have taken it to the dealer twice now, and have been told to "monitor" it. We found the NHTSA report #EA25004 and believe this is the issue we are experiencing. Occasionally, the idle stop will restart, but it's a very violent restart (car sputters and chokes in restart, sounds like it might stall). The car will make a warning light flash and give an error message, but it always clears too quickly to read it.

The idle stop feature sometimes fails to reengage / restart the engine. One time, the van failed to restart and the vehicle completely locked up while I was in an exit ramp to the freeway. I had to turn the van off and turn it back on to get it to shift into drive and go. Similar events have happened a number of times, since the summer of 2025. We have taken it to the dealer twice now, and have been told to "monitor" it. We found the NHTSA report #EA25004 and believe this is the issue we are experiencing. Occasionally, the idle stop will restart, but it's a very violent restart (car sputters and chokes in restart, sounds like it might stall). The car will make a warning light flash and give an error message, but it always clears too quickly to read it.

Complaint Description: While driving my 2025 Honda Odyssey, the Auto Idle‑Stop system engaged in the middle of an intersection at a traffic light, shutting the engine off as designed. When I released the brake pedal, the engine failed to restart, leaving the vehicle stalled in traffic. The dashboard displayed warning indicators including the battery light, and the only way to move the vehicle was to turn off the car completely several time and try to manually restart the engine. This issue has occurred multiple times and poses a serious safety risk, especially when it happens in intersections or heavy traffic. I almost got hit by an oncoming car! On each occasion, surrounding traffic was forced to maneuver around my vehicle, creating the potential for a rear‑end or a side collision. this has been happening for a long time now and these instances are occurring almost weekly at this point. They are increasing. I have seen that other 2025 Odyssey owners are reporting the same issue â

Complaint Description: While driving my 2025 Honda Odyssey, the Auto Idle‑Stop system engaged in the middle of an intersection at a traffic light, shutting the engine off as designed. When I released the brake pedal, the engine failed to restart, leaving the vehicle stalled in traffic. The dashboard displayed warning indicators including the battery light, and the only way to move the vehicle was to turn off the car completely several time and try to manually restart the engine. This issue has occurred multiple times and poses a serious safety risk, especially when it happens in intersections or heavy traffic. I almost got hit by an oncoming car! On each occasion, surrounding traffic was forced to maneuver around my vehicle, creating the potential for a rear‑end or a side collision. this has been happening for a long time now and these instances are occurring almost weekly at this point. They are increasing. I have seen that other 2025 Odyssey owners are reporting the same issue â

Since purchasing this vehicle brand new off the truck, we have had it back at the dealership multiple times ,we've taken it for the plug in console not working for firesticks, a sensor not working on the passenger side door and claiming it to be open, the sliding door not working correctly, the doors locking and refusing to unlock, battery draining, ac not working, stalling, dying at lights, slamming on its own brakes with nothing around, transmission acting weird, it putting itself in to sport mode, transmission sticking, doors not unlocking or not locking, sensors going off, random errors on dash, screens not working, Car play not working, suspension popping, steering being wiggly and loose, brakes squeeling. Today we were told by the dealership "he saw the damage that is resulting in needing to replace the steering column. With that being said, it is considered a safety hazard to drive this vehicle with the condition the steering column is in." This is after multiple times of saying

Since purchasing this vehicle brand new off the truck, we have had it back at the dealership multiple times ,we've taken it for the plug in console not working for firesticks, a sensor not working on the passenger side door and claiming it to be open, the sliding door not working correctly, the doors locking and refusing to unlock, battery draining, ac not working, stalling, dying at lights, slamming on its own brakes with nothing around, transmission acting weird, it putting itself in to sport mode, transmission sticking, doors not unlocking or not locking, sensors going off, random errors on dash, screens not working, Car play not working, suspension popping, steering being wiggly and loose, brakes squeeling. Today we were told by the dealership "he saw the damage that is resulting in needing to replace the steering column. With that being said, it is considered a safety hazard to drive this vehicle with the condition the steering column is in." This is after multiple times of saying

Since purchasing this vehicle brand new off the truck, we have had it back at the dealership multiple times ,we've taken it for the plug in console not working for firesticks, a sensor not working on the passenger side door and claiming it to be open, the sliding door not working correctly, the doors locking and refusing to unlock, battery draining, ac not working, stalling, dying at lights, slamming on its own brakes with nothing around, transmission acting weird, it putting itself in to sport mode, transmission sticking, doors not unlocking or not locking, sensors going off, random errors on dash, screens not working, Car play not working, suspension popping, steering being wiggly and loose, brakes squeeling. Today we were told by the dealership "he saw the damage that is resulting in needing to replace the steering column. With that being said, it is considered a safety hazard to drive this vehicle with the condition the steering column is in." This is after multiple times of saying

I brought my van in for service because, when stopped at a traffic light, the vehicle enters automatic shutdown as designed; however, when I release the brake, the engine does not restart. Instead of restarting automatically, the vehicle remains off, and I have had to perform a hard start because it will not crank on its own. The van is a brand-new 2025 Honda that was purchased new. After inspection, I was informed that the battery would need to be replaced. During the same visit, I also reported a vibration issue. After checking this, I was told that the vehicle needs new shocks and that the tires show wear. I was further informed that the tires will not be covered. Given the age of the vehicle and the fact that it was purchased brand new, I am concerned about the need for a battery replacement, suspension repairs, and tire wear at this stage, as well as the decision not to cover the tires.

I brought my van in for service because, when stopped at a traffic light, the vehicle enters automatic shutdown as designed; however, when I release the brake, the engine does not restart. Instead of restarting automatically, the vehicle remains off, and I have had to perform a hard start because it will not crank on its own. The van is a brand-new 2025 Honda that was purchased new. After inspection, I was informed that the battery would need to be replaced. During the same visit, I also reported a vibration issue. After checking this, I was told that the vehicle needs new shocks and that the tires show wear. I was further informed that the tires will not be covered. Given the age of the vehicle and the fact that it was purchased brand new, I am concerned about the need for a battery replacement, suspension repairs, and tire wear at this stage, as well as the decision not to cover the tires.

I brought my van in for service because, when stopped at a traffic light, the vehicle enters automatic shutdown as designed; however, when I release the brake, the engine does not restart. Instead of restarting automatically, the vehicle remains off, and I have had to perform a hard start because it will not crank on its own. The van is a brand-new 2025 Honda that was purchased new. After inspection, I was informed that the battery would need to be replaced. During the same visit, I also reported a vibration issue. After checking this, I was told that the vehicle needs new shocks and that the tires show wear. I was further informed that the tires will not be covered. Given the age of the vehicle and the fact that it was purchased brand new, I am concerned about the need for a battery replacement, suspension repairs, and tire wear at this stage, as well as the decision not to cover the tires.

The CMBS braking system is completely faulty. It regularly brakes for shadows on the ground, going up hills, or for no reason at all. There have been SEVERAL near misses where cars behind me have almost rear ended me because of this cars erratic braking. I have a neck injury from this most recent episode of the car slamming the brakes for no reason.

Auto Start/Stop system engaged, when given gas the engine did not start. Battery light came on and had to turn off and on the vehicle to start the engine. EA25004 - Investigation [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Auto Start/Stop system engaged, when given gas the engine did not start. Battery light came on and had to turn off and on the vehicle to start the engine. EA25004 - Investigation [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The vehicle completely stalled, we believe it’s related to the engine in reference to the idol on and off mechanism. We began to drive forward and the auto on off starter caused the car to completely shut down and freeze in an intersection.

The vehicle completely stalled, we believe it’s related to the engine in reference to the idol on and off mechanism. We began to drive forward and the auto on off starter caused the car to completely shut down and freeze in an intersection.

Idle Stop Failure. This has occurred many times. Presents itself as: Failure to restart upon releasing the brake. Rough restart. Sometimes have to completely turn off car and restart.