Total Complaints
687 filings
HONDA ODYSSEY · model year
687 NHTSA complaints, 6 crash reports, and 11 active recalls for this specific cohort.
NHTSA overall rating
5 / 5 ★
New Car Assessment Program
The 2020HONDAODYSSEY carries 687 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 6 crashes, 1 fire, 22 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall 5/5 rating, with 5/5 front crash, 5/5 side crash, and 4/5 rollover scores derived from standardized barrier and dynamic tests.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2020 ODYSSEY is electrical system with 121 filings, followed by forward collision avoidance: adaptive cruise control (82) and forward collision avoidance: warnings (62). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 11 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 8 investigation files overlapping the 2020 ODYSSEY, and 1 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
687 filings
Crashes Reported
6 reports
Source
NHTSA ODI
Federal complaints database
Above median complaint volume — review patterns below.
| Component | Count |
|---|---|
| ELECTRICAL SYSTEM | 121 |
| FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL | 82 |
| FORWARD COLLISION AVOIDANCE: WARNINGS | 62 |
| LANE DEPARTURE: ASSIST | 62 |
| UNKNOWN OR OTHER | 56 |
| ENGINE | 53 |
| LANE DEPARTURE: WARNING | 53 |
| FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | 48 |
| STRUCTURE:BODY | 19 |
| SERVICE BRAKES | 17 |
| FUEL/PROPULSION SYSTEM | 16 |
| POWER TRAIN | 12 |
| VEHICLE SPEED CONTROL | 12 |
| AIR BAGS | 11 |
| LANE DEPARTURE: BLIND SPOT DETECTION | 10 |
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
American Honda Motor Co. (Honda) is recalling certain 2019-2020 Odyssey vehicles. Water may get into the rearview camera mounting holes and enter the camera lens and cause a distorted image, or no image at all. Additionally, if the rearview camera view mode is set to top-down view, or switched fro
ELECTRICAL SYSTEM:SOFTWARE
Honda (American Honda Motor Co.) is recalling certain 2019-2021 Pilot, 2019-2020 Odyssey and 2019-2020 Passport vehicles. Incorrect central network software programming may cause several errors to occur that can delay or prevent the rearview camera image from displaying. As such, these vehicles fa
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Honda (American Honda Motor Co.) is recalling certain 2018-2020 Odyssey, 2019-2020 Passport, and 2019-2021 Pilot vehicles. Incorrect instrument panel control module software can cause the instrument panel to not display critical information, such as engine oil pressure, speedometer, and gear selec
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Honda (America Honda Motor Co.) is recalling certain 2018-2020 Odyssey vehicles. Water may enter the outer door handle cables for the sliding doors. If this occurs, the outer door handle cables may freeze in cold temperatures, preventing the front and rear sliding door latches from securely latchi
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, F
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
Honda (American Honda Motor Co) is recalling certain 2020-2021 Pilot and Ridgeline, and 2020-2022 Passport and Odyssey vehicles. The heating pads behind both side-view mirrors may not be bonded properly, allowing the mirror glass to detach. As such, these vehicles fail to comply with the requireme
BACK OVER PREVENTION:DISPLAY FUNCTION
Honda (American Honda Motor Co.) is recalling certain 2018-2023 Odyssey, 2019-2022 Pilot, and 2019-2023 Passport vehicles. Due to a faulty Media Oriented Systems Transport (MOST) communication coaxial cable connector, the rearview camera image may not appear on the display. As such, these vehicles
FUEL SYSTEM, GASOLINE:STORAGE
Braun Corporation (Braun) is recalling certain 2018-2021 Braun-modified Honda Odyssey vehicles. The fuel tank assembly installed by Braun may be susceptible to the fuel tank overfilling into the charcoal canister. If the charcoal canister fills with a sufficient amount of fuel, fuel may leak out.
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
Honda (American Honda Motor Co.) is recalling certain 2017-2020 CR-V, 2018-2019 Accord and Accord Hybrid, 2018-2020 Odyssey, 2019 Insight, and 2019-2020 Acura RDX vehicles. A manufacturing issue with the front seat belts may cause the seat belt buckle channel to interfere with the release button, p
ELECTRICAL SYSTEM:WIRING
Honda (American Honda Motor Co.) is recalling certain 2018-2020 Odyssey vehicles. The wire harness for the third row seat accessory power outlet may get pinched between the unibody and rear trim panel, possibly damaging the wires and causing an electrical short.
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER
Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura RD
The contact's daughter owns a 2020 Honda Odyssey. The contact stated that while his daughter was driving at an undisclosed speed, several unknown warning lights illuminated. The contact attempted to inspect the vehicle but could not determine the cause of the failure. The vehicle was taken to a dealer, where the contact was informed by the technician that the failure might be from the wiring connected to the rearview camera. The contact declined to pay for a diagnostic test. The contact attempted to repair and realign the rearview camera; however, the part needed to realign the camera could not be purchased and could only be serviced at a Honda dealer. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 130,000.
Mileage: 130,000
The contact's daughter owns a 2020 Honda Odyssey. The contact stated that while his daughter was driving at an undisclosed speed, several unknown warning lights illuminated. The contact attempted to inspect the vehicle but could not determine the cause of the failure. The vehicle was taken to a dealer, where the contact was informed by the technician that the failure might be from the wiring connected to the rearview camera. The contact declined to pay for a diagnostic test. The contact attempted to repair and realign the rearview camera; however, the part needed to realign the camera could not be purchased and could only be serviced at a Honda dealer. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 130,000.
Mileage: 130,000
The sliding door will not open, either manually or automatically. This is a huge safety problem since my children cannot get in or out of the vehicle quickly in an emergency. What should I do if this happens on both doors, I will not be able to open either sliding door.
Receiving ACC, lane keep assist, front collision , auto high beam errors on the instrument screen. None of the safety features work. Cruise control does not work.
Receiving ACC, lane keep assist, front collision , auto high beam errors on the instrument screen. None of the safety features work. Cruise control does not work.
Receiving ACC, lane keep assist, front collision , auto high beam errors on the instrument screen. None of the safety features work. Cruise control does not work.
the front monocular camera is defective causing the safety features (adaptive cruise control, collision warning, lane shift warning, auto brights, auto braking) to not function at all. This seems to be a known issue with many honda owners. The warnings show every time I start the van. This issue has been verified and the repair is costly.
the front monocular camera is defective causing the safety features (adaptive cruise control, collision warning, lane shift warning, auto brights, auto braking) to not function at all. This seems to be a known issue with many honda owners. The warnings show every time I start the van. This issue has been verified and the repair is costly.
the front monocular camera is defective causing the safety features (adaptive cruise control, collision warning, lane shift warning, auto brights, auto braking) to not function at all. This seems to be a known issue with many honda owners. The warnings show every time I start the van. This issue has been verified and the repair is costly.
Multiple Honda Sensing safety systems (collision mitigation, lane keeping, road departure, adaptive cruise, and auto highâbeam) disabled suddenly on 2020 Honda Odyssey EXâL around 76,000 mi. Dealer and two independent diagnostics confirmed DTC U3000â49, internal electronic failure of the forward recognition camera. The fault disables all automatic braking and laneâkeeping functions. Battery voltage and calibration verified OK; component failure is internal. Honda quoted ~$2,000 repair. This is a significant safety risk since all advertised crashâavoidance functions stop working.
Multiple Honda Sensing safety systems (collision mitigation, lane keeping, road departure, adaptive cruise, and auto highâbeam) disabled suddenly on 2020 Honda Odyssey EXâL around 76,000 mi. Dealer and two independent diagnostics confirmed DTC U3000â49, internal electronic failure of the forward recognition camera. The fault disables all automatic braking and laneâkeeping functions. Battery voltage and calibration verified OK; component failure is internal. Honda quoted ~$2,000 repair. This is a significant safety risk since all advertised crashâavoidance functions stop working.
Multiple Honda Sensing safety systems (collision mitigation, lane keeping, road departure, adaptive cruise, and auto highâbeam) disabled suddenly on 2020 Honda Odyssey EXâL around 76,000 mi. Dealer and two independent diagnostics confirmed DTC U3000â49, internal electronic failure of the forward recognition camera. The fault disables all automatic braking and laneâkeeping functions. Battery voltage and calibration verified OK; component failure is internal. Honda quoted ~$2,000 repair. This is a significant safety risk since all advertised crashâavoidance functions stop working.
When driving in reverse the front screen blacks out.
After purchasing my 2020 Honda Odyssey EX-L in July 2025 (had approximately 58,000 miles), in January 2026 (current mileage approximately 66,000 miles), it suddenly displayed multiple indicators on the dash, including 'ACC', 'LKAS', 'Brake System', 'Auto High Beam Problem', and 'Collision Mitigation'. My local mechanic indicated the cause was the collision radar system, but it needed to be calibrated at a Honda dealership. My local Honda dealership indicated the problem code as 'U3000-49 Internal Camera Malfunction', necessitating that the multi-purpose camera be replaced. The total repair cost was $2,104.99. Online research shows that this is a common issue with this model year. If the cause is due to a camera malfunction or disrepair, and it impacts the safety of myself and others in the vehicle, why is this not considered a valid reason for a recall? I shouldn't be responsible for a costly repair that didn't result from any mechanical issue or mistreatment on my part. Because
After purchasing my 2020 Honda Odyssey EX-L in July 2025 (had approximately 58,000 miles), in January 2026 (current mileage approximately 66,000 miles), it suddenly displayed multiple indicators on the dash, including 'ACC', 'LKAS', 'Brake System', 'Auto High Beam Problem', and 'Collision Mitigation'. My local mechanic indicated the cause was the collision radar system, but it needed to be calibrated at a Honda dealership. My local Honda dealership indicated the problem code as 'U3000-49 Internal Camera Malfunction', necessitating that the multi-purpose camera be replaced. The total repair cost was $2,104.99. Online research shows that this is a common issue with this model year. If the cause is due to a camera malfunction or disrepair, and it impacts the safety of myself and others in the vehicle, why is this not considered a valid reason for a recall? I shouldn't be responsible for a costly repair that didn't result from any mechanical issue or mistreatment on my part. Because
After purchasing my 2020 Honda Odyssey EX-L in July 2025 (had approximately 58,000 miles), in January 2026 (current mileage approximately 66,000 miles), it suddenly displayed multiple indicators on the dash, including 'ACC', 'LKAS', 'Brake System', 'Auto High Beam Problem', and 'Collision Mitigation'. My local mechanic indicated the cause was the collision radar system, but it needed to be calibrated at a Honda dealership. My local Honda dealership indicated the problem code as 'U3000-49 Internal Camera Malfunction', necessitating that the multi-purpose camera be replaced. The total repair cost was $2,104.99. Online research shows that this is a common issue with this model year. If the cause is due to a camera malfunction or disrepair, and it impacts the safety of myself and others in the vehicle, why is this not considered a valid reason for a recall? I shouldn't be responsible for a costly repair that didn't result from any mechanical issue or mistreatment on my part. Because
Went to pull into parking lot, ADAS system starting going crazy. Throws transmission malfunction error. Headlights wonât work - they turn on and off or go extremely dim. Van keeps jerking and losing power. Code reader showed U3000-49 electronic failure. Van drove normal, no issues until this code popped up. Issue started 01/08/2026.
Went to pull into parking lot, ADAS system starting going crazy. Throws transmission malfunction error. Headlights wonât work - they turn on and off or go extremely dim. Van keeps jerking and losing power. Code reader showed U3000-49 electronic failure. Van drove normal, no issues until this code popped up. Issue started 01/08/2026.
Went to pull into parking lot, ADAS system starting going crazy. Throws transmission malfunction error. Headlights wonât work - they turn on and off or go extremely dim. Van keeps jerking and losing power. Code reader showed U3000-49 electronic failure. Van drove normal, no issues until this code popped up. Issue started 01/08/2026.
The Multipurpose Camera Unit has failed resulting in loss of Adaptive cruise control, lane keep assist, Automatic braking and other features related to the MCU. There are approximately 6 warnings when starting the car of features not working, and 3 lights that remain lit on the dash including "Brake System". This is the second time this issue has arise. The first time was replaced by the dealer under warranty.
Inadvertent Deployment of Side Air Bags
Inappropriate autonomous braking
Inadvertent Air Bag Deployment
Ignition Interlock Failure - Rollaway
Unexpected Closing of Power Liftgate
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.