HONDA CROSSTOUR · model year

2012 HONDA CROSSTOUR

36 NHTSA complaints, 2 crash reports, and 4 active recalls for this specific cohort.

NHTSA overall rating

Not crash-tested

New Car Assessment Program

The 2012HONDACROSSTOUR carries 36 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 2 crashes, 1 fire, 2 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall Not Rated/5 rating, with Not Rated/5 front crash, Not Rated/5 side crash, and 4/5 rollover scores derived from standardized barrier and dynamic tests.

Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2012 CROSSTOUR is power train with 9 filings, followed by unknown or other (3) and steering (3). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 4 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.

NHTSA currently has 77 investigation files overlapping the 2012 CROSSTOUR, and 9 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.

36
Complaints
2
Crashes
1
Fires
2
Injuries
0
Deaths

Total Complaints

36 filings

Crashes Reported

2 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

At or below the fleet median complaint volume.

NHTSA NCAP overall: Not Rated/5 — Not rated · Front: Not Rated/5 · Side: Not Rated/5 · Rollover: 4/5

Complaints by Component

ComponentCount
POWER TRAIN9
UNKNOWN OR OTHER3
STEERING3
ENGINE3
SEATS2
FUEL/PROPULSION SYSTEM2
VISIBILITY/WIPER2
AIR BAGS2
ENGINE AND ENGINE COOLING1
AIR BAGS:FRONTAL1
ELECTRICAL SYSTEM1
VEHICLE SPEED CONTROL1
VISIBILITY:SUN/MOON ROOF ASSEMBLY1
SERVICE BRAKES, HYDRAULIC1
TIRES1

Recalls (4)

18V66100027/09/2018

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Honda (American Honda Motor Co.) is recalling certain 2014 Honda Insight and Acura TSX and TSX Wagon, 2014-2015 Honda Crosstour and Pilot vehicles nationwide, as well as certain 2014 Honda FCX Clarity and Fit EV vehicles in Florida, Hawaii, Puerto Rico, Texas, Alabama, Georgia, Louisiana, Mississipp

19V50200027/06/2019

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2014 TSX Sport Wagon, 2010-2013 ZDX, 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic and Civic Hybrid, 2008-2010 Civic GX NGV, 2012-2015 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2014 Fit EV, 2010-201

19V37800016/05/2019

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2013 TSX Sport Wagon, and 2010-2012 ZDX and 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic, Civic Hybrid and Civic NGV, 2012-2014 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2010-2013 Insight, and 2009

12V03000001/02/2012

AIR BAGS:SIDE/WINDOW

HONDA IS RECALLING CERTAIN MODEL YEAR 2012 ACCORD AND CROSSTOUR VEHICLES. THE DRIVER-SIDE OR PASSENGER-SIDE SIDE CURTAIN AIRBAG INFLATOR MAY NOT HAVE BEEN MANUFACTURED ACCORDING TO CORRECT SPECIFICATIONS.

Recent Complaints

20241027ENGINE

Car was due for timing belt maintenance at 100k miles. Timing belt and related parts were changed August 2023. I was told belt will last 100k miles. October 2024, 13.5 months later, the belt fails and causes catastrophic damage to the engine. My son had to push the car to the side the highway when this happened. Honda service said the engine is “toast” and is a cost of $7,000 to be replaced. Reached out to Honda corporate for help due to defective part. They said the part had a 12 month warranty and the car is too old to help you. I can only trust the people but so much but I should be able to trust the parts when they are OEM. Disappointed Honda no longer stands behind it parts.

20231107FUEL/PROPULSION SYSTEM

Fuel pump malfunction

20220914POWER TRAIN

Honda is aware of faulty VTC actuators on certain models. There is no active recall to repair the defective part. This issue causes extra wear on the engine, which could then lead to catastrophic failure. That causes great hazard as that failure can occur at any time. Honda is currently charging owners roughly $2000 (in Wake County, NC) to repair this issue. This should be a covered recall for all owners, to avoid engine failure, accidents, and potential deaths on the roads.

20220914UNKNOWN OR OTHER

Honda is aware of faulty VTC actuators on certain models. There is no active recall to repair the defective part. This issue causes extra wear on the engine, which could then lead to catastrophic failure. That causes great hazard as that failure can occur at any time. Honda is currently charging owners roughly $2000 (in Wake County, NC) to repair this issue. This should be a covered recall for all owners, to avoid engine failure, accidents, and potential deaths on the roads.

20211228CrashAIR BAGS

Car was total air bag didn't didn't work!!

20210420SUSPENSION

TL* THE CONTACT OWNS A 2012 HONDA CROSSTOUR. THE CONTACT STATED WHILE DRIVING 50 MPH, THE VEHICLE STARTED SHAKING ABNORMALLY. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE DRIVER'S AND PASSENGER'S SIDE FRONT CV AXLES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.

Mileage: 60,000

20210227UNKNOWN OR OTHER

SUNROOF GLASS EXPLODED WHILE IN A RETRACTED POSITION. VEHICLE WAS ON AN INTERSTATE HIGHWAY AT THE TIME AND GLASS RAINED INTO THE CABIN CREATING A DANGEROUS SITUATION. FORTUNATELY THERE WERE NO INJURIES. SO FAR, THERE IS NO EXPLANATION FOR WHAT HAPPENED,. THERE IS NO INDICATION THAT ANYTHING HIT THE ROOF.

20201109SERVICE BRAKES

SINCE I HAVE OWNED THE CAR, AND I AM THE ORIGINAL OWNER, I HAVE HAD THE BRAKES, ROTORS, AND CALIPERS REPLACED EVERY 6 MONTHS. I KNOW I AM NOT TYE ONLY OWNER WHO HAS HAD THIS SAME ISSUE I'VE BEEN TOLD BY THE LOCAL DELEARSHIP IT IS A COMMON PROBLEM FOR THIS CAR. I HAVE SPENT A LOT OF TIME AND MONEY INTO THIS ISSUE AND I DEMAND AN ANSWER. THERE IS NO REASON FOR THIS ISSUE ON A NEE CAR OR A CAR THAT IS 8 YEARS OLD. I HAVE MAINTANED MY CAR VERY WELL AND THIS IS THE ONLY ISSUE WITH THE CAR BUT I WILL NEVER BUY ANOTHER HONDA PRODUCT BECAUSE OF THIS ISSUE. I WOULD LIKE TO REPORT THIS ISSUE AND ADVISE I HAVE LOOKED INTO A CLASS ACTION SUIT AGAINST HONDA FOR COSTING ME SO MUCH TIME, MOKEY, AND HEARTACHE OVER THIS ISSUE. THERE ARE MANY TIMES I FELT UNSAFE IN MY CAR AND TRIED TO TRADE IT IN BUT NO ONE WOULD GIVE ME PAY OFF SO I AM FORCED TO PAY MONEY THAT IS NOT NECESSARY EVERY 6 MONTHS SO I FEEL SAFE. THIS IS RIDICULOUS AND SHOULD NOT BE THE A HONDA OWNER SHOULD FEEL. I HAVE BEEN ON VACATION 8

20191222POWER TRAIN

STEERING WHEEL AND CHASSIS VIBRATION ON ACCELERATION ABOVE 65 MPH. VIBRATION STOPPED ONLY AFTER LETTING OFF GAS PEDDLE. AXLE VIBRATES UNDER ACCELERATION LOAD AT HIGH SPEED. ALL ROAD CONDITIONS

Mileage: 65,000

20191222STEERING

STEERING WHEEL AND CHASSIS VIBRATION ON ACCELERATION ABOVE 65 MPH. VIBRATION STOPPED ONLY AFTER LETTING OFF GAS PEDDLE. AXLE VIBRATES UNDER ACCELERATION LOAD AT HIGH SPEED. ALL ROAD CONDITIONS

Mileage: 65,000

20191119ENGINE

TL* THE CONTACT OWNS A 2012 HONDA CROSSTOUR. WHILE DRIVING 65 MPH, THE VEHICLE SEIZED AND AN UNKNOWN WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO PARK ON THE SIDE OF THE ROAD FOR THIRTY MINUTES WHERE IT TOOK MULTIPLE ATTEMPTS TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO TEAM HONDA (LOCATED AT 4613 E LINCOLN HWY, MERRILLVILLE, IN 46410, (219) 947-3900) WHERE IT WAS DIAGNOSED WITH NEEDING TWO ENGINE VALVES REPAIRED. THE VEHICLE WAS REPAIRED. RECENTLY, THE CONTACT EXPERIENCED A FAILURE STARTING THE VEHICLE. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TIMING BELT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 170,000. THE VIN WAS NOT AVAILABLE.

Mileage: 170,000

20190927ENGINE

VEHICLE FOULING SPARK PLUGS ABOUT EVERY 3-6 MONTH DUE TO OIL GETTING INTO THE CYLINDER(S) CAUSING SHUTTERING, LOSS OF POWER AND STALLING. IN MY CASE IT'S MY 3 BACK CYLINDERS. HAVE NOT BROUGHT TO HONDA DUE TO BEING A ASE MECHANIC MYSELF. STARTED HAPPENING AT ABOUT 80'000 MILES IN 2018 AND HAS HAPPENED 4 TIMES SINCE HAPPENING PROGRESSIVELY FASTER. HONDA TECH FRIEND OF MINE SAID HE'S DONE A LOT OF THESE REPLACING PISTON RINGS AT THE DEALER HE WORKS AT.

Mileage: 80,000

20181217POWER TRAIN

THE CAR VIBRATES SO BAD STARTING 45MPH TO 60MPH. IT ALSO ACCELERATES WITHIN THE SAME SPEED RANGE.

Mileage: 51,000

20181217STEERING

THE CAR VIBRATES SO BAD STARTING 45MPH TO 60MPH. IT ALSO ACCELERATES WITHIN THE SAME SPEED RANGE.

Mileage: 51,000

20180425POWER TRAIN

MY 2012 CROSSTOUR IS NOW SUFFERING FROM WHAT SEEMS TO BE THE VERY COMMON SHAKING/SHUDDERING ISSUE. THE PROBLEM PRESENTS BETWEEN 20-45MPH AND AGAIN AROUND 60MPH, WHILE UNDER ACCELERATION. THE PARTS REMAIN ON NATIONAL BACKORDER. HOW CAN HONDA GET AWAY WITH NOT SUPPORTING THESE VEHICLES? OWNERS REALLY SHOULD BEGIN TO CONSIDER GETTING TOGETHER TO BRING A CLASS ACTION LAWSUIT AGAINST HONDA.

Mileage: 75,000

20180317POWER TRAIN

I BEGAN EXPERIENCING A SHAKING STEERING WHEEL DURING ACCELERATION LAST FALL. (APPROXIMATELY 70,000 MILES) AFTER REPLACING ALL 4 TIRES, REPLACING FRONT BRAKES & ROTORS, REPLACING BEARINGS, DOING AN ALIGNMENT AND HAVING MY MECHANIC REBUILD THE FRONT DRIVER'S SIDE AXLE, I FINALLY GAVE UP AND WENT TO THE DEALER. WITHIN ABOUT 2 MINUTES OF DISCUSSING THIS PROBLEM, THE SERVICE MANAGER TOLD ME THAT HE HAD SEEN NUMEROUS PROBLEMS WITH THIS VEHICLE AND TOLD ME THAT HONDA HAD UPGRADED THE AXLE. I HAD TO REPLACE BOTH AXLES BUT NO RECALL OR INFORMATION HAS EVER BEEN POSTED BY HONDA FOR THIS PROBLEM. IF THIS IS, INDEED A COMMON PROBLEM ON THIS VEHICLE, I THINK A RECALL SHOULD BE INITIATED!

20180223AIR BAGS

STERING WHEEL. SHAKES. WHILE DRIVING

20180223STEERING

STERING WHEEL. SHAKES. WHILE DRIVING

20180223WHEELS

STERING WHEEL. SHAKES. WHILE DRIVING

20170620POWER TRAIN

TL* THE CONTACT OWNS A 2012 HONDA CROSSTOUR. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED SHUDDERING AND VIOLENT SHAKING. THE CONTACT ALSO INDICATED THE VEHICLE MADE AN ABNORMAL SOUND. THE VEHICLE WAS TAKEN TO NALLEY HONDA WHERE IT WAS DIAGNOSED THE TRANSMISSION WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER THE FAILURE RECURRED AND THE VEHICLE WAS NO LONGER OPERABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS APPROXIMATELY 140,484.

Mileage: 140,484

Compare 2012HONDACROSSTOUR to Similar Vehicles

NHTSA Investigations 9 Open

View all investigations

Frequently Asked Questions

How many complaints does the 2012 HONDA CROSSTOUR have?
The 2012 HONDA CROSSTOUR has 36 NHTSA complaints, 2 crashes, 1 fires, 2 injuries, and 0 deaths reported.
What is the safety rating for the 2012 HONDA CROSSTOUR?
The 2012 HONDA CROSSTOUR received an overall NHTSA safety rating of Not Rated/5, front crash rating of Not Rated/5, side crash rating of Not Rated/5, and rollover rating of 4/5.
Are there any recalls for the 2012 HONDA CROSSTOUR?
Yes, the 2012 HONDA CROSSTOUR has 4 recall(s). The most common affected component is AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2012 HONDA CROSSTOUR?
The most-complained component for the 2012 HONDA CROSSTOUR is POWER TRAIN with 9 complaints. Other frequently reported areas include UNKNOWN OR OTHER and STEERING.
Is the 2012 HONDA CROSSTOUR safe to buy?
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. The 2012 HONDA CROSSTOUR has an NHTSA safety rating of Not Rated/5. Compare with other model years using the links above.
Where does this data come from?
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Vehicle Safety Guides

Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.