Total Complaints
12 filings
HONDA ACCORD CROSSTOUR · model year
12 NHTSA complaints, and 1 active recall for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2013HONDAACCORD CROSSTOUR carries 12 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2013 ACCORD CROSSTOUR is steering with 7 filings, followed by electrical system (3) and unknown or other (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 1 active recall campaign, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 77 investigation files overlapping the 2013 ACCORD CROSSTOUR, and 9 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
12 filings
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| STEERING | 7 |
| ELECTRICAL SYSTEM | 3 |
| UNKNOWN OR OTHER | 1 |
| POWER TRAIN | 1 |
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Honda (American Honda Motor Co.) is recalling certain 2010-2013 Acura TSX, ZDX, Honda Accord Crosstour, Fit, Insight and Pilot vehicles, 2011-13 Acura TSX Sportswagon, 2010-2012 Honda Accord,, 2010-2011 Honda Civic, Civic NGV, Civic Hybrid and CR-V vehicles and 2013 Honda FCX Clarity and Fit EV vehi
THE STARTER FAILS TO START THE CAR. THE STARTER THROWS OUT THE PINION ,BUT FAILS TO ENGAGE THE FLY WHEEL AND CRANK THE MOTOR. STARTS OUT INTERMITENT AND STEADILY GETS WORSE. I HAVE REPLACED THE STARTER 3 TIMES, ONE AFTER MARKET REFURB STARTER FAILED RIGHT OUT OF THE BOX. HONDA HAS A SERVICE BULLETIN THAT DOCUMENTS THIS FAILURE , BUT TELL THE OWNER TO REPLACE THE STARTER AND ROTATE THE FLY WHEEL ON THE TORQUE CONVERTOR. THIS DOES NOT FIX THE ISSUE. THE ISSUE IS A POORLY MACHINED SHAFT INSIDE THE STARTER ON WHICH THE PINION GEAR FLOATS. OVER TIME IT BECOMES WORN AND THE PINION GEAR FAILS TO FULL ENGAGE THE FLY WHEEL AND RUNS OUT SHORT ON THE SHAFT IN THE STARTER. IT IS AND ENGINEERING DEFECT AND SHOULD BE CORRECT BY HONDA. I HAVE FELT THE HANG UP OF THE PINION GEAR ONCE THE STARTER IS OUT OF THE CAR AND ON A BENCH.
Mileage: 85,000
EPS (ELECTRIC POWER STEERING) LIGHT ON DASH LIGHTS UP FOLLOWED BY ALMOST TOTAL LOSS OF STEERING. TAKES EXTREME AMOUNT OF FORCE TO STEER CAR WHEN SYSTEM CUTS OUT. ONCE CAR IS STOPPED AND ENGINE SWITCHED OFF LIGHT WILL RESET AND POWER STEERING WILL RETURN.
Mileage: 70,000
WHILE DRIVING THE POWER STEERING WENT OUT. AFTER MULTIPLE RESTARTS OF THE ENGINE IT DID NOT WORK. I WAS ABLE TO DRIVE IT TO A NEARBY HONDA DEALER, WITH MUCH PHYSICAL EFFORT TO TURN. THE DEALERSHIP SAW THE LIGHT ON AND RAN THE CODE, BUT AFTER A LATER CHECK THE EPS LIGHT WENT OFF. NO RESOLUTION.
Mileage: 94,400
TL* THE CONTACT OWNS A 2013 HONDA ACCORD CROSSTOUR. THE CONTACT STATED THAT THE VEHICLE HESITATED WHEN IT WAS COLD STARTED. AN INDEPENDENT MECHANIC REPLACED THE BATTERY, BUT THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN TO JOHNSON CITY HONDA (2806 N ROAN ST, JOHNSON CITY, TN 37601, (423) 282-5440) WHERE IT WAS DETERMINED THAT THE STARTER COULD BE THE CAUSE OF THE FAILURE. THE REPAIR WOULD COST APPROXIMATELY $725. THE CONTACT PLANNED TO HAVE THE VEHICLE REPAIRED BY AN INDEPENDENT MECHANIC. THE FAILURE MILEAGE WAS 45,000.
Mileage: 45,000
WHILE DRIVING THE EPS LIGHT STARTS FLASHING AND I HAVE NO POWER STEERING. I PULLED OVER AND TURNED THE CAR OFF AND ON MANY TIMES, BUT IT DOESN'T FIX THE PROBLEM.
Mileage: 127,000
LOSS OF POWER ASSISTED STEERING. EVENT 1. THE EPS LIGHT ON THE DASH ILLUMINATED ON START, UNABLE TO EXIT PARKING SPACE. SHUTTING DOWN THE CAR AND RESTARTING IT, CLEARED THE CONDITION. EVENT 2. WITHIN 15 MINUTES OF EVENT 1, THE EPS LIGHT LIT AND LOSS OF POWER ASSISTED STEERING WHILE DRIVING AT ~30 MPH ON A CITY STREET. CYCLED THE VEHICLE AND THE CONDITION CLEARED AGAIN. EVENT 3. WITHIN 10 MINUTES OF EVENT 2, THE SYMPTOMS OF EVENT 2 REPEATED. DROVE VEHICLE FOR 1 DAY WITHOUT ISSUE EVENT 4. ON START, NO POWER ASSISTED STEERING, CONDITION IS NOW PERSISTENT. THE ROOT CAUSE APPEARS TO BE THE ELECTRONIC POWER STEERING (ESP) MODULE. VERIFIED THE 70A FUSE. THE MECHANICAL COMPONENTS OPERATED NORMALLY BETWEEN THE FOUR SEPARATE EVENTS. PART ESTIMATES ~$1000, LABOR ESTIMATES ~ $350. NO ACCIDENTS OR INJURIES IN MY CASE. THAT THIS PRESENTS ITSELF AS A RANDOM EVENT, GIVING THE DRIVER AN INVALID SENSE OF RANDOMNESS WHEN IN REALITY IT IS A LURKING FAILURE SHOULD WARRANT
Mileage: 71,700
TL* THE CONTACT OWNS A 2013 HONDA ACCORD CROSSTOUR. WHEN THE VEHICLE WAS STARTED, THE CONTACT HEARD A STRANGE GRINDING NOISE COMING FROM THE STARTER. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT AND OCCURRED SEVERAL TIMES OVER THE PERIOD OF THREE MONTHS. NAPLETON'S RIVER OAKS HONDA (17220 TORRENCE AVE, LANSING, IL 60438, (708) 782-4770) WAS MADE AWARE OF THE FAILURE AND DIAGNOSED THAT THE STARTER AND THE GEAR SHIFTER BOX WERE FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED UNDER WARRANTY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CONTACT WITH CASE NUMBER: 09072371. THE CONTACT REFERENCED TSB: A16-002 (ELECTRICAL SYSTEM) AS A POTENTIAL CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 82,000.
Mileage: 82,000
TL* THE CONTACT OWNS A 2013 HONDA ACCORD CROSSTOUR. WHEN THE VEHICLE WAS STARTED, THE CONTACT HEARD A STRANGE GRINDING NOISE COMING FROM THE STARTER. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT AND OCCURRED SEVERAL TIMES OVER THE PERIOD OF THREE MONTHS. NAPLETON'S RIVER OAKS HONDA (17220 TORRENCE AVE, LANSING, IL 60438, (708) 782-4770) WAS MADE AWARE OF THE FAILURE AND DIAGNOSED THAT THE STARTER AND THE GEAR SHIFTER BOX WERE FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED UNDER WARRANTY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CONTACT WITH CASE NUMBER: 09072371. THE CONTACT REFERENCED TSB: A16-002 (ELECTRICAL SYSTEM) AS A POTENTIAL CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 82,000.
Mileage: 82,000
TAKATA RECALL... MY DASHBOARD IS DISPLAYING A STEERING WHEEL SYMBOL AND THAT WARNING SIGN IS RESTRICTING MY WHEEL TO STEER PROPERLY.
Mileage: 88,000
DRIVING TO WORK GOING AROUND A CURVE ON THE TURNPIKE AT 45 MPH AND THE POWER STEERING WENT OUT COULDNT STEER WENT OFF THE ROAD MISSING A TREE BY A FOOT.
Mileage: 70,345
VOICE RECOGNITION DOES NOT WORK . VERY INTERMITTENT . NOT WHAT I TELL IT . ALL OUT SIDE SOUND IS NOT INTERFERING .STATIONARY, PARKING LOT EMPTY 4:30 IN MORNING POWER STAYED IT WAS OFF AND YET MUSIC STILL PLAYED / HAVE VIDEO . TAKEN IN 3 TIMES TO DEALER / NOTHING WRONG THEY SAY
POWER STEERING FAILURE. VERY HARD TO STEER. VERY DANGEROUS. EPS LIGHT CAME ON. WAS ABLE TO MAKE IT HOME.
Mileage: 104,000
Inaccurate Rear Passenger Seat Belt Warning Status
Loss of Motive Power
Inadvertent Deployment of Side Air Bags
Engine failure
No Restart After Auto Start/Stop Engages
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.