Total Complaints
28 filings
GMC YUKON XL · model year
28 NHTSA complaints, 2 crash reports for this specific cohort.
NHTSA overall rating
5 / 5 ★
New Car Assessment Program
The 2025GMCYUKON XL carries 28 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 2 crashes, 0 fires, 0 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall 5/5 rating, with 5/5 front crash, 5/5 side crash, and 3/5 rollover scores derived from standardized barrier and dynamic tests.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2025 YUKON XL is engine with 6 filings, followed by service brakes (5) and electrical system (4). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.
NHTSA currently has 2 investigation files overlapping the 2025 YUKON XL. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page, a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
28 filings
Crashes Reported
2 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| ENGINE | 6 |
| SERVICE BRAKES | 5 |
| ELECTRICAL SYSTEM | 4 |
| FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | 3 |
| BACK OVER PREVENTION: WARNINGS | 2 |
| FUEL/PROPULSION SYSTEM | 2 |
| FORWARD COLLISION AVOIDANCE: WARNINGS | 1 |
| POWER TRAIN | 1 |
| UNKNOWN OR OTHER | 1 |
| WHEELS | 1 |
| BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING | 1 |
| FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL | 1 |
The infotainment and instrumentation cluster will reboot while driving. This has happened multiple times while on the express way and while using super cruise. When the event happens the infotainment and instrument cluster will turn black for multiple minutes rebooting. At times they do not successfully reboot and forces the vehicle to pull over stop and force a system reset.
Starting at around 1300 miles, we noticed jerking upon acceleration. We took it into the dealership at 1500 due to a check engine light. They replaced the coil in cylinder 1. Then again at 3200 miles, we took it back in for the jerking sensation. They could not replicate the problem. At 4380 miles, we took it back to the dealer for the same issue. They drove it 580 miles and found the lifter valves in bank 1 to need replacement. The repair was performed and then on Saturday 1/17/2026, the car started giving check engine lights every time we accelerated. It would jerk non stop. The car hesitates during acceleration and feels like someone is pressing on the brake as we are accelerating, causing a jerking motion. Coming from a stop, the car feels like it has a hard time accelerating, almost like it is moving against a hard force to try to come up to speed. The car is at the dealer again today for this issue. It is unsafe to drive due to the hesitation during acceleration.
Vehicle Status: Brand New Current Mileage: Approximately 10,000 miles Incident Description On 1/8/26, while operating the vehicle on the interstate at highway speeds with cruise control engaged, the Check Engine light began to flash. Simultaneously, the vehicleâs warning system issued an alert stating that the engine oil was excessively hot. Immediately after these warnings, the engine began to emit a loud knocking sound and lost all power, shutting off completely while in motion. I was able to safely maneuver the vehicle to the shoulder of the road. Post-Failure Observations Upon inspection under the hood, I noted the engine was radiating extreme heat. I allowed the engine to cool completely before attempting a restart. While the engine attempted to turn over, it failed to start. Diagnostic Alerts Following the mechanical failure, I received multiple critical notifications via the GMC mobile app citing various engine failure errors. Summary Given that this vehicle is brand new
Vehicle Status: Brand New Current Mileage: Approximately 10,000 miles Incident Description On 1/8/26, while operating the vehicle on the interstate at highway speeds with cruise control engaged, the Check Engine light began to flash. Simultaneously, the vehicleâs warning system issued an alert stating that the engine oil was excessively hot. Immediately after these warnings, the engine began to emit a loud knocking sound and lost all power, shutting off completely while in motion. I was able to safely maneuver the vehicle to the shoulder of the road. Post-Failure Observations Upon inspection under the hood, I noted the engine was radiating extreme heat. I allowed the engine to cool completely before attempting a restart. While the engine attempted to turn over, it failed to start. Diagnostic Alerts Following the mechanical failure, I received multiple critical notifications via the GMC mobile app citing various engine failure errors. Summary Given that this vehicle is brand new
Vehicle Status: Brand New Current Mileage: Approximately 10,000 miles Incident Description On 1/8/26, while operating the vehicle on the interstate at highway speeds with cruise control engaged, the Check Engine light began to flash. Simultaneously, the vehicleâs warning system issued an alert stating that the engine oil was excessively hot. Immediately after these warnings, the engine began to emit a loud knocking sound and lost all power, shutting off completely while in motion. I was able to safely maneuver the vehicle to the shoulder of the road. Post-Failure Observations Upon inspection under the hood, I noted the engine was radiating extreme heat. I allowed the engine to cool completely before attempting a restart. While the engine attempted to turn over, it failed to start. Diagnostic Alerts Following the mechanical failure, I received multiple critical notifications via the GMC mobile app citing various engine failure errors. Summary Given that this vehicle is brand new
The image module system has completely failed and never worked in the Yukon. Then it would brake while still accelerating.
The image module system has completely failed and never worked in the Yukon. Then it would brake while still accelerating.
The image module system has completely failed and never worked in the Yukon. Then it would brake while still accelerating.
I purchased this vehicle in May of 2025. It currently has 9840 miles on it. While driving in October the vehicle shut down and locked up. After getting it towed to a dealer I was told the diesel motor and the fuel system were blow and seized and need to be replace. The vehicle is still currently in North Carolina while I live in Virginia. Supposedly parts are in for repair for 3 weeks now and I still don't have my vehicle nor any info on when I will get back. Davenport GMC of Rocky Mount and GM have been rather useless in this process. I cant believe I am going through this with a $90,000 car that was four months old.
I purchased this vehicle in May of 2025. It currently has 9840 miles on it. While driving in October the vehicle shut down and locked up. After getting it towed to a dealer I was told the diesel motor and the fuel system were blow and seized and need to be replace. The vehicle is still currently in North Carolina while I live in Virginia. Supposedly parts are in for repair for 3 weeks now and I still don't have my vehicle nor any info on when I will get back. Davenport GMC of Rocky Mount and GM have been rather useless in this process. I cant believe I am going through this with a $90,000 car that was four months old.
Reduced engine power warning light came on at approximately 7600 miles on our new 2025 Yukon xl. Dealer inspected and ultimately decided the engine needs to be replaced due to crankshaft end play out of spec. This is a know GM issue. Incorrect thrust bearing was installed from the factory. Gm did not inform us of this issue. This could have resulted in catastrophic engine failure and cause to be stranded on the road. Not ideal when it is -20 degrees in my hometown. Dealer finally replaced engine then had lane departure unavailable and lane assist unavailable warning lights. Dealer claimed this was unrelated but all safety equipment worked when we dropped it off. Now it doesnât.
Reduced engine power warning light came on at approximately 7600 miles on our new 2025 Yukon xl. Dealer inspected and ultimately decided the engine needs to be replaced due to crankshaft end play out of spec. This is a know GM issue. Incorrect thrust bearing was installed from the factory. Gm did not inform us of this issue. This could have resulted in catastrophic engine failure and cause to be stranded on the road. Not ideal when it is -20 degrees in my hometown. Dealer finally replaced engine then had lane departure unavailable and lane assist unavailable warning lights. Dealer claimed this was unrelated but all safety equipment worked when we dropped it off. Now it doesnât.
Reduced engine power warning light came on at approximately 7600 miles on our new 2025 Yukon xl. Dealer inspected and ultimately decided the engine needs to be replaced due to crankshaft end play out of spec. This is a know GM issue. Incorrect thrust bearing was installed from the factory. Gm did not inform us of this issue. This could have resulted in catastrophic engine failure and cause to be stranded on the road. Not ideal when it is -20 degrees in my hometown. Dealer finally replaced engine then had lane departure unavailable and lane assist unavailable warning lights. Dealer claimed this was unrelated but all safety equipment worked when we dropped it off. Now it doesnât.
My brakes stopped working randomly. Alarms started going off in the car. Thankfully I was able to quickly turn right instead of rolling into traffic. This was terrifying and could have caused a very serious wreck.
My brakes stopped working randomly. Alarms started going off in the car. Thankfully I was able to quickly turn right instead of rolling into traffic. This was terrifying and could have caused a very serious wreck.
DuraMAX 3.0L LZ0 engine with defective crankshaft thrust bearing caused catastrophic engine failure requiring engine replacement. The event occurred at about 1,000 miles. There is a GM TSB that addresses this issue. This failure displayed all of the symptoms as described in the Technical Service Bulletin (TSB) 25-NA-307. The engine has been replaced by GM. There was only one cryptic dashboard message that "acceleration may be reduced", that briefly appeared and then disappeared, three days before the incident. With no check engine light, the mysterious message was chalked up to possibly a DEF low warning. DEF was added. The vehicle displayed no problems during those three days -handling normally. Then while at interstate speeds approximately 90 miles later, the warning that "acceleration is limited" flashed and the vehicle went into limp mode, shortly thereafter the check engine light illuminated. OnStar read the code - P06DD. The email from them stated the recommended action: "
I am writing as the owner of a new 2025 GMC Yukon XL AT4 VIN: [XXX] , purchase date: 01AUG2025, from Elizabeth City GMC, Elizabeth City, NC. This vehicle, equipped with the 3.0L Duramax diesel engine and Super Cruise hands-free driving assistance, was purchased for safe family travel, including space for my wife, our 21-year-old daughter, and our family dog(s). At approximately 4,300 milesâwell within the 3-year/36,000-mile bumper-to-bumper warrantyâthis truck suffered a catastrophic right-rear brake failure directly attributable to a dealer-installed GMC-approved Brembo Performance Brake Upgrade Package, resulting in a near-fatal highway incident and profound emotional hardship for my family. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I am writing as the owner of a new 2025 GMC Yukon XL AT4 VIN: [XXX] , purchase date: 01AUG2025, from Elizabeth City GMC, Elizabeth City, NC. This vehicle, equipped with the 3.0L Duramax diesel engine and Super Cruise hands-free driving assistance, was purchased for safe family travel, including space for my wife, our 21-year-old daughter, and our family dog(s). At approximately 4,300 milesâwell within the 3-year/36,000-mile bumper-to-bumper warrantyâthis truck suffered a catastrophic right-rear brake failure directly attributable to a dealer-installed GMC-approved Brembo Performance Brake Upgrade Package, resulting in a near-fatal highway incident and profound emotional hardship for my family. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The rear view camera is not sufficient for full time use. The camera is positioned too low and during times of dawn/night/dusk if a truck of similar size pulls up behind you, your camera is completely blinded by headlights. Leaving you unable to see anything in the rear view camera. This is a serious safety concern as you are unable to see if anyone is approaching your vehicle to cause you harm. The low camera placement also does not allow for an acceptable/comparable view as using the rear view mirror. The zoom does not pull out far enough to see multiple lanes of traffic and even during the daylight, if someone is approaching the vehicle to cause you harm, it would not be visible. The camera placement only allows you to view the front grill or hood of the vehicle behind you.
Transmission malfunctioned 4 separate times. Engine and service transmission light came on. Vehicle shifted hard and became immobile at certain times. 4 tropes to a dealer for repair. Latest repair was replacing ECM and problem still persists.
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology - how this data is sourced, computed, and verified.