Total Complaints
1 filings
GMC W3500 · model year
2004 GMC W3500
1 NHTSA complaints, and 1 active recall for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2004GMCW3500 carries 1 consumer safety complaint in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2004 W3500 is unknown or other with 1 filings. Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 1 active recall campaign, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 2 investigation files overlapping the 2004 W3500. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
1
Complaints
0
Crashes
0
Fires
0
Injuries
0
Deaths
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
Complaints vs. fleet median (215)
At or below the fleet median complaint volume.
Complaints by Component
| Component | Count |
|---|---|
| UNKNOWN OR OTHER | 1 |
Recalls (1)
05V16800020/04/2005
FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY
ON CERTAIN TRUCKS EQUIPPED WITH RPO IK9, DUE TO INSUFFICIENT DURABILITY AND TESTING, THE FUEL SWITCHING MANIFOLD SOLENOIDS LACK WATER OR SALT INTRUSION RESISTANCE, WHICH CAN LEAD TO FAILURE OF ONE OR MORE SOLENOIDS. FUEL SWITCHING MANIFOLD SOLENOID FAILURE WILL CAUSE INCORRECT FUEL DELIVERY RESULTI
Recent Complaints
20230802UNKNOWN OR OTHER
To whom it may concern, Last month in California I purchased an automotive hardware/software tool from an Indiana based company through Amazon which connects to the OBD port. After using the tool, the airbags were disabled on two of my vehicles requiring replacement. At first, I didn't realize that the tool caused the error, but when I moved my cellular telephone holder, I noticed the error light. Then I drove the other auto and realized that it was no coincidence that both airbags were disabled. After leaving bad reviews, the company finally contacted me and paid a portion for the correction, but then reneged on paying for the replacement part. It costs approximately $1,000 per vehicle to repair. Please kindly direct me and assist in obtaining a correction and reimbursement. JXXX PXXXXXXX XXX-XXX-XXXX
Compare 2004GMCW3500 to Similar Vehicles
NHTSA Investigations
Frequently Asked Questions
How many complaints does the 2004 GMC W3500 have?▼
The 2004 GMC W3500 has 1 NHTSA complaints, 0 crashes, 0 fires, 0 injuries, and 0 deaths reported.
Are there any recalls for the 2004 GMC W3500?▼
Yes, the 2004 GMC W3500 has 1 recall(s). The most common affected component is FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2004 GMC W3500?▼
The most-complained component for the 2004 GMC W3500 is UNKNOWN OR OTHER with 1 complaints. Other frequently reported areas include various components.
Is the 2004 GMC W3500 safe to buy?▼
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. No NHTSA crash test rating is available for this model year. Compare with other model years using the links above.
Where does this data come from?▼
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.
Vehicle Safety Guides
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.