Total Complaints
1 filings
GMC W-SERIES · model year
1 NHTSA complaints, and 1 active recall for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2002GMCW-SERIES carries 1 consumer safety complaint in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2002 W-SERIES is steering:hydraulic power assist system with 1 filings. Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 1 active recall campaign, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 2 investigation files overlapping the 2002 W-SERIES. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
1 filings
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| STEERING:HYDRAULIC POWER ASSIST SYSTEM | 1 |
ELECTRICAL SYSTEM
Isuzu Manufacturing Services of America, Inc. (Isuzu) is recalling certain model year 2001-2013 Isuzu N-Series; model year 2001-2010 Chevrolet and GMC W-Series; model year 2001-2004 Isuzu FRR and model year 2001-2004 Chevrolet and GMC WT5500 trucks. The affected vehicles are equipped with an option
WHILE DRIVING LOSS THE ABILITY TO STEER AND BRAKE. *AK CONSUMER STATES THAT THE STEERING GEAR BOX HAD PREVIOUSLY BEEN REPLACED DUE TO A LOSS OF POWER STEERING WHEN BRAKING, HOWEVER AFTER REPLACEMENT, CONSUMER LOST ALL POWER BRAKING AND STEERING, STEERING GEAR BOX WAS REPLACED AGAIN AND AFTER A FEW MILES CONSUMER RETURNED TO DEALER WHO FOUND THE STEERING BOX LEAKING OIL, THE LOSS OF POWER STEERING HAS NOT YET BEEN RESOLVED. *SLC
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.