GMC W-SERIES · model year

2002 GMC W-SERIES

1 NHTSA complaints, and 1 active recall for this specific cohort.

NHTSA overall rating

Not crash-tested

New Car Assessment Program

The 2002GMCW-SERIES carries 1 consumer safety complaint in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.

Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2002 W-SERIES is steering:hydraulic power assist system with 1 filings. Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 1 active recall campaign, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.

NHTSA currently has 2 investigation files overlapping the 2002 W-SERIES. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.

1
Complaints
0
Crashes
0
Fires
0
Injuries
0
Deaths

Total Complaints

1 filings

Crashes Reported

0 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

At or below the fleet median complaint volume.

Complaints by Component

ComponentCount
STEERING:HYDRAULIC POWER ASSIST SYSTEM1

Recalls (1)

13V25900019/06/2013

ELECTRICAL SYSTEM

Isuzu Manufacturing Services of America, Inc. (Isuzu) is recalling certain model year 2001-2013 Isuzu N-Series; model year 2001-2010 Chevrolet and GMC W-Series; model year 2001-2004 Isuzu FRR and model year 2001-2004 Chevrolet and GMC WT5500 trucks. The affected vehicles are equipped with an option

Recent Complaints

20020709STEERING:HYDRAULIC POWER ASSIST SYSTEM

WHILE DRIVING LOSS THE ABILITY TO STEER AND BRAKE. *AK CONSUMER STATES THAT THE STEERING GEAR BOX HAD PREVIOUSLY BEEN REPLACED DUE TO A LOSS OF POWER STEERING WHEN BRAKING, HOWEVER AFTER REPLACEMENT, CONSUMER LOST ALL POWER BRAKING AND STEERING, STEERING GEAR BOX WAS REPLACED AGAIN AND AFTER A FEW MILES CONSUMER RETURNED TO DEALER WHO FOUND THE STEERING BOX LEAKING OIL, THE LOSS OF POWER STEERING HAS NOT YET BEEN RESOLVED. *SLC

Compare 2002GMCW-SERIES to Similar Vehicles

NHTSA Investigations

Frequently Asked Questions

How many complaints does the 2002 GMC W-SERIES have?
The 2002 GMC W-SERIES has 1 NHTSA complaints, 0 crashes, 0 fires, 0 injuries, and 0 deaths reported.
Are there any recalls for the 2002 GMC W-SERIES?
Yes, the 2002 GMC W-SERIES has 1 recall(s). The most common affected component is ELECTRICAL SYSTEM. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2002 GMC W-SERIES?
The most-complained component for the 2002 GMC W-SERIES is STEERING:HYDRAULIC POWER ASSIST SYSTEM with 1 complaints. Other frequently reported areas include various components.
Is the 2002 GMC W-SERIES safe to buy?
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. No NHTSA crash test rating is available for this model year. Compare with other model years using the links above.
Where does this data come from?
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Vehicle Safety Guides

Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.