Total Complaints
16 filings
GMC TERRAIN · model year
16 NHTSA complaints, 2 crash reports for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2025GMCTERRAIN carries 16 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 2 crashes, 0 fires, 0 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall Not Rated/5 rating, with Not Rated/5 front crash, 5/5 side crash, and 4/5 rollover scores derived from standardized barrier and dynamic tests.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2025 TERRAIN is electrical system with 3 filings, followed by power train (2) and engine (2). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.
NHTSA currently has 2 investigation files overlapping the 2025 TERRAIN. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
16 filings
Crashes Reported
2 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| ELECTRICAL SYSTEM | 3 |
| POWER TRAIN | 2 |
| ENGINE | 2 |
| WHEELS | 1 |
| SUSPENSION | 1 |
| STEERING | 1 |
| VISIBILITY/WIPER | 1 |
| STRUCTURE:BODY | 1 |
| LANE DEPARTURE: BLIND SPOT DETECTION | 1 |
| FORWARD COLLISION AVOIDANCE: WARNINGS | 1 |
| SERVICE BRAKES, HYDRAULIC | 1 |
| UNKNOWN OR OTHER | 1 |
Vehicle did not go into park when the ignition was turned off. Car started to roll while passenger was getting out of the vehicle as another vehicle was parking beside us. The other vehicle could not avoid our rolling vehicle. Passenger had to quickly sit down to avoid being hit. The next day the vehicle was taken to the dealership, and they could not find anything wrong. They gave us a copy of bulletin#08-07-30-026I. We were not aware of any problems or bulletins being issued prior to the accident. We had repairs of $2,705.71 and don't know what the other driver incurred.
Vehicle did not go into park when the ignition was turned off. Car started to roll while passenger was getting out of the vehicle as another vehicle was parking beside us. The other vehicle could not avoid our rolling vehicle. Passenger had to quickly sit down to avoid being hit. The next day the vehicle was taken to the dealership, and they could not find anything wrong. They gave us a copy of bulletin#08-07-30-026I. We were not aware of any problems or bulletins being issued prior to the accident. We had repairs of $2,705.71 and don't know what the other driver incurred.
The contact owns a 2025 GMC Terrain. The contact stated that while his wife was driving approximately 40 MPH on wet roads, the brake pedal was depressed, but the brake pedal was stiff, preventing the vehicle from slowing down as intended. There were several unknown warning lights illuminated during the failure. The accelerator pedal was released, and the vehicle rolled to a stop. The vehicle was turned off and restarted, but the check engine warning light remained illuminated. The vehicle was pulled over to the side of the road and turned off. The vehicle was then towed to a dealer, where it was diagnosed, and determined that the brake control module needed to be replaced. The vehicle was repaired, but the failure reoccurred approximately 7 months and 2 weeks later. The manufacturer was notified of the failure. The failure mileage was approximately 1,126.
Mileage: 1,126
The contact owns a 2025 GMC Terrain. The contact stated that while his wife was driving approximately 40 MPH on wet roads, the brake pedal was depressed, but the brake pedal was stiff, preventing the vehicle from slowing down as intended. There were several unknown warning lights illuminated during the failure. The accelerator pedal was released, and the vehicle rolled to a stop. The vehicle was turned off and restarted, but the check engine warning light remained illuminated. The vehicle was pulled over to the side of the road and turned off. The vehicle was then towed to a dealer, where it was diagnosed, and determined that the brake control module needed to be replaced. The vehicle was repaired, but the failure reoccurred approximately 7 months and 2 weeks later. The manufacturer was notified of the failure. The failure mileage was approximately 1,126.
Mileage: 1,126
Vehicle wouldnât unlock/start with primary key fob or secondary key fob. Tried manual entry with both key fobs still could not enter.
Vehicle wouldnât unlock/start with primary key fob or secondary key fob. Tried manual entry with both key fobs still could not enter.
Top of roof pops when you shut car door, Leaking either transmission fluid or oil, Left turn signal doesn't stay engaged when turning, Side mirror warning lights randomly go off when no car is around. Car is not shifting correctly when driving
Top of roof pops when you shut car door, Leaking either transmission fluid or oil, Left turn signal doesn't stay engaged when turning, Side mirror warning lights randomly go off when no car is around. Car is not shifting correctly when driving
Top of roof pops when you shut car door, Leaking either transmission fluid or oil, Left turn signal doesn't stay engaged when turning, Side mirror warning lights randomly go off when no car is around. Car is not shifting correctly when driving
I just purchased a brand new 2025 Terrain. The entire windshield is defective. The glass is distorted and causing visual impairment. It is VERY unsafe. I have contacted the dealership multiple times and have not yet received a response.
Incident 1: Pulled out from stop sign car made funny noises, light came on said it couldn't shift to drive. Had towed to dealer. They said couldn't find issue except it was quart and a half low of transmission fluid. The car had approx 3,500 miles on it. Incident 2: For about two weeks when pulling out felt like it was skipping but didn't feel like transmission. Felt like over powered. Then it done same as Incident 1. Pulled out made noise would not move. Notice that is couldn't shift and check engine light came on had it towed again. Approx 6,300 miles on it. They then said it was very low on transmission fluid and they did find a small hole in hose. Danger is pulling out and it just stops in cross traffic and won't move could easily be hit. It is very scary to drive not knowing if or when it is going to happen. I have no current invoice on vehicle as it is still in shop.
Incident 1: Pulled out from stop sign car made funny noises, light came on said it couldn't shift to drive. Had towed to dealer. They said couldn't find issue except it was quart and a half low of transmission fluid. The car had approx 3,500 miles on it. Incident 2: For about two weeks when pulling out felt like it was skipping but didn't feel like transmission. Felt like over powered. Then it done same as Incident 1. Pulled out made noise would not move. Notice that is couldn't shift and check engine light came on had it towed again. Approx 6,300 miles on it. They then said it was very low on transmission fluid and they did find a small hole in hose. Danger is pulling out and it just stops in cross traffic and won't move could easily be hit. It is very scary to drive not knowing if or when it is going to happen. I have no current invoice on vehicle as it is still in shop.
When driving down the interstate the vehicle sways and makes steering challenging. Potential lack of control when hitting bumps on road at highway speeds. Taken to the dealership that sold the vehicle. They confirmed the issue. No warnings lights or notifications at this time.
When driving down the interstate the vehicle sways and makes steering challenging. Potential lack of control when hitting bumps on road at highway speeds. Taken to the dealership that sold the vehicle. They confirmed the issue. No warnings lights or notifications at this time.
When driving down the interstate the vehicle sways and makes steering challenging. Potential lack of control when hitting bumps on road at highway speeds. Taken to the dealership that sold the vehicle. They confirmed the issue. No warnings lights or notifications at this time.
The contact owns a 2025 GMC Terrain. The contact stated while driving at an undisclosed speed, the infotainment system displayed a blank screen. The contact pulled over to the right side of the road into a gas station and turned off and restarted the vehicle, and the infotainment system displayed a message "Update Failed - See Dealer to Restore System". The dealer was contacted. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.