Total Complaints
220 filings
GMC SUBURBAN · model year
220 NHTSA complaints, 13 crash reports for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 1996GMCSUBURBAN carries 220 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 13 crashes, 2 fires, 20 injuries, and 4 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 1996 SUBURBAN is service brakes, hydraulic:antilock/traction control/electronic limited slip with 52 filings, followed by visibility:windshield wiper/washer:motor (12) and visibility:windshield wiper/washer (12). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.
NHTSA currently has 2 investigation files overlapping the 1996 SUBURBAN. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
220 filings
Crashes Reported
13 reports
Source
NHTSA ODI
Federal complaints database
Above median complaint volume — review patterns below.
| Component | Count |
|---|---|
| SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP | 52 |
| VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR | 12 |
| VISIBILITY:WINDSHIELD WIPER/WASHER | 12 |
| ELECTRICAL SYSTEM:12V/24V/48V BATTERY | 8 |
| TIRES | 8 |
| TIRES:TREAD/BELT | 8 |
| POWER TRAIN:AUTOMATIC TRANSMISSION | 7 |
| SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC | 7 |
| FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM | 7 |
| VEHICLE SPEED CONTROL | 5 |
| SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS | 5 |
| SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER | 4 |
| AIR BAGS:FRONTAL | 3 |
| STEERING: STEERING WHEEL/HANDLE BAR | 3 |
| EQUIPMENT:APPLIANCE:AIR CONDITIONER | 3 |
1996 GMC SUBURBAN, CAUGHT ON FIRE. BF OHIO TRAFFIC CRASH REPORT #10-0580-91 UPDATED 05/03/10 *BF
TRAVELING UP FROM VA, THE RIGHT REAR FIRESTONE TIRE WHICH IS A LT245/75R16 MOUNTED ON A 1996 2500 SUBURBAN LOAD RANGE E TIRE RATED AT MAX 80 PSI, WAS INFLATED TO 65 PSI. I FELT A BOBBLING THEN THE TREAD CAME OFF THE CASING, DAMAGING THE SIDE OF MY SUBURBAN, RIPPING OFF THE MUD FLAP AND DAMAGE THE PAINT AS IT FLOPPED AROUND AND JUST RIPPED ITSELF OFF. FORTUNATELY THE TIRE DID NOT GO FLAT BUT LOST THE ENTIRE TREAD PORTION. THIS SET OF FOUR WAS PURCHASE AND WAS EXACT REPLACEMENT FROM OEM TIRE WHEN NEW. THERE IS ABOUT 80% TREAD ON TIRES. FIRESTONE IS TELLING ME TO RUN 45 PSI IN THE FRONT END 80 PSI IN THE REAR. I DON'T BELIEVE THIS IS ACCURATE. *NM
Mileage: 83,332
ON THE GMC 6.5 THE PMD, OR PUMP MOUNTED DRIVER FAILS DUE TO HEAT FAILURE, ALSO FAILING FOR NO REASON IN 8 DEGREE TEMPERATURES. WHEN IT FAILS THERE ARE NO SIGNS, WARNINGS JUST STALLING THE POWER STEERING, POWER BRAKES GONE. NOW PUT YOURSELF ON A 2 MILE HILL OF AN INSANE DESCENT, AND YOURSELF BEHIND THE STEERING WHEEL WHAT WOULD YOU DO? THIS IS INSANITY THAT THE DEALERSHIP WILL ONLY HELP YOU IF THERE IS LESS THAN 100,000 MILES ON YOUR CAR, AND THEN ALL THEY DO IS REPLACE THE PUMP, WHEN THE PUMP ISN'T THE PROBLEM ITS THE PUMP MOUNTED DRIVER. I PERSONALLY HAVE SPOKEN TO AND BEEN TO THE MANUFACTURERS AND THEY REFUSE TO ADMIT THERE IS A PROBLEM, THIS IS THE MANUFACTURER! BUT I DON'T UNDERSTAND HOW AFTER 11 YEARS NOTHING HAS BEEN DONE ABOUT THIS PROBLEM, ONLY A RIP AND REPLACE, AND IF THERE'S TO MANY MILES TO BAD FOR YOU. I HAVE TRIED ALMOST EVERY AFTER MARKET SOLUTION OUT THERE AND THESE MANUFACTURERS TOO ARE BAFFLED ABOUT THIS SITUATION. SO WHY IF THERE IS NO PROBLEM ARE THERE A DOZEN BUSIN
Mileage: 197,446
DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS ON THE HIGHWAY, THE ENGINE STALLED WITHOUT WARNING. AFTER STALLING, THE VEHICLE WAS NOT EASILY RESTARTED. THE VEHICLE WAS INSPECTED BY A DEALER WHO DETERMINED THE FUEL INJECTOR PUMP NEEDED TO BE REPLACED. AFTER THE INITIAL REPLACEMENT, THE PROBLEM PERSISTED. THE VEHICLE WAS INSPECTED BY A DEALER WHO DETERMINED THE FUEL PUMP NEEDED TO BE REPLACED AGAIN. THE MANUFACTURER WAS ALERTED. UPDATED 12/18/2006 - THE INJECTOR PUMP WHICH WAS REPLACED UNDER RECALL FAILED AGAIN. *NM THE CONSUMER ALSO WANTED TO RECALL FIXED, HOWEVER THE DEALER REFUSED TO HONOR THE RECALL. RECALL NUMBERS 96V057000 AND 03V159000. UPDATED 03/21/07. *JB
Mileage: 208,671
DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS ON THE HIGHWAY, THE ENGINE STALLED WITHOUT WARNING. AFTER STALLING, THE VEHICLE WAS NOT EASILY RESTARTED. THE VEHICLE WAS INSPECTED BY A DEALER WHO DETERMINED THE FUEL INJECTOR PUMP NEEDED TO BE REPLACED. AFTER THE INITIAL REPLACEMENT, THE PROBLEM PERSISTED. THE VEHICLE WAS INSPECTED BY A DEALER WHO DETERMINED THE FUEL PUMP NEEDED TO BE REPLACED AGAIN. THE MANUFACTURER WAS ALERTED. UPDATED 12/18/2006 - THE INJECTOR PUMP WHICH WAS REPLACED UNDER RECALL FAILED AGAIN. *NM THE CONSUMER ALSO WANTED TO RECALL FIXED, HOWEVER THE DEALER REFUSED TO HONOR THE RECALL. RECALL NUMBERS 96V057000 AND 03V159000. UPDATED 03/21/07. *JB
Mileage: 208,671
DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS ON THE HIGHWAY, THE ENGINE STALLED WITHOUT WARNING. AFTER STALLING, THE VEHICLE WAS NOT EASILY RESTARTED. THE VEHICLE WAS INSPECTED BY A DEALER WHO DETERMINED THE FUEL INJECTOR PUMP NEEDED TO BE REPLACED. AFTER THE INITIAL REPLACEMENT, THE PROBLEM PERSISTED. THE VEHICLE WAS INSPECTED BY A DEALER WHO DETERMINED THE FUEL PUMP NEEDED TO BE REPLACED AGAIN. THE MANUFACTURER WAS ALERTED. UPDATED 12/18/2006 - THE INJECTOR PUMP WHICH WAS REPLACED UNDER RECALL FAILED AGAIN. *NM THE CONSUMER ALSO WANTED TO RECALL FIXED, HOWEVER THE DEALER REFUSED TO HONOR THE RECALL. RECALL NUMBERS 96V057000 AND 03V159000. UPDATED 03/21/07. *JB
Mileage: 208,671
LIMITED RECALL LIMITS MY SAFETY! I HAD A RECENT CLOSE CALL IN MY 1996 GMC SUBURBAN. THE BRAKES BEGAN TO ANTI-LOCK ON DRY PAVEMENT WHEN ANTI-LOCK ASSISTANCE WAS NOT REQUIRED, THUS GREATLY INCREASING MY STOPPING DISTANCE. THE BRAKES WERE NOT PRESSED HARD; THE ANTI-LOCK SHOULD NOT HAVE ENGAGED. IT WAS A CLOSE CALL BETWEEN MY TRUCK AND THE VEHICLE IN FRONT OF ME. CURRENTLY MY SUBURBAN IS NOT COVERED UNDER GM'S RECENT LIMITED RECALL. HOWEVER, ATTENTION NEEDS TO BE GIVEN TO THIS SITUATION; MY TRUCK NEEDS TO BE COVERED. MY CONCERN IS NOT A TRIVIAL, MY SAFETY AND THE SAFETY OF OTHERS IS AT HAND. GM SHOULD BE MORE THAN HAPPY TO TAKE CARE OF A SAFETY ISSUE. I RECENTLY READ AN ARTICLE IN THE DETROIT NEWS ABOUT GM'S RECALL OF 1.4 MILLION 99-02 FULL SIZE TRUCKS AND SUV'S IN 20 STATES. THE RECALL CONCERNS THE ANTI-LOCK BRAKE WHEEL HUB SENSOR GETTING INACCURATE READINGS. THE ARTICLE BROUGHT THE SEVERITY AND CRITICAL IMPORTANCE OF THIS RECALL AND MY PROBLEM TO MY ATTENTION. PROPER RECALL PROCEDUR
I HAD A FIRESTONE TIRE ON THE FRONT PASSENGER SIDE OF MY SUBURBAN. I WAS ON THE FREEWAY WHEN WITHOUT WARNING THE TIRE SEPARATED FROM THE STEEL BELT AND CAUSED MAJOR DAMAGE TO MY SUBURBAN. MY SUBURBAN IS CURRENTLY BEING REPAIRED BY MY INSURANCE COMPANY BUT THE RENTAL COVERAGE HAS ALREADY BEEN EXCEEDED. I AM LEGALLY DISABLED AND I CANNOT AFFORD TO PAY FOR THE ADDITIONAL RENTAL COST. *NM
DT: 1996 CHEVROLET SUBURBAN. A MANUFACTURER'S RECALL 05068 CONCERNING ABS BRAKES ON THE 1999 THROUGH 2002 MODELS. WAS ISSUED. THIS VEHICLE WAS NOT INCLUDED IN THE RECALL ALTHOUGH THE CONSUMER EXPERIENCED THE SAME PROBLEM AS MENTIONED IN THE RECALL. THE CONSUMER HAD NOT TAKEN VEHICLE TO THE DEALER YET, BUT THE CONSUMER KNEW THAT THERE WAS NO RECALL ON THIS MAKE AN MODEL, AND YEAR FOR THE ABS. THE ABS ACTIVATED BETWEEN 3-10 MPH, CAUSING EXTENDED STOPPING DISTANCE. THIS STARTED HAPPENING ABOUT SIX MONTHS AGO, NOT EVERY TIME. NOW, IT HAPPENS EVERY TIME WHILE DRIVING THE VEHICLE UNDER ANY ROAD CONDITIONS. THERE HAVE BEEN NO ACCIDENTS BECAUSE OF THIS, BUT IT IS JUST A MATTER OF TIME. COULD NOT COUNT THE NUMBER OF TIMES THE ABS FAILED.*AK *JB
Mileage: 74,000
DT: THE CONTACT OWNS A 1996 GMC SUBURBAN. WHEN HE PURCHASED THE VEHICLE IT HAD 26,000 MILES ON IT. HE WAS PULLING A TRAILER, WITH THE TRAILER AND THE TRUCK IT WEIGHS FROM ANY WHERE 10-15,000 POUNDS. THERE IS A BOLT THAT 3 QUARTERS INCH LONG . PUT THE TWO CABLES TOGETHER AND BOLTED IT INTO THE SIDE BATTERY. THE BOLT BECAME LOOSE. HAD ALL THE POWER NECESSARY TO STEER OR TO STOP THE VEHICLE. WHILE PULLING THIS TRAILER IT WAS EXTREMELY HARD TO CONTROL THE VEHICLE. THE INSERT IN THE BATTERY, WHERE THE THREAD SECTION WAS PUT THE BOLT INTO. IF TIGHTEN EDIT IT PUTS A HOLE IN THE BATTERY AND STARTS TO LEAK BATTERY ACID. EVERY MORNING HE TIGHTENS THE BOLT A LITTLE BIT. CONSUMER SPOKEN WITH GM , AND THEY IGNORED IT. ALSO SPOKE WITH THE DEALERSHIP . THEY DID NOT EVEN BELIEVE HIM. ONE OF THE PEOPLE AT THE DEALERSHIP REPLACED ONE CABLE BECAUSE IT DETERIORATED. HE HAS REPLACED FOR FOUR BATTERIES SINCE HE PURCHASED THE VEHICLE .*AK
VEHICLE WAS EXHIBITING NO PROBLEMS. UPON APPROACHING A RED TRAFFIC LIGHT THE BRAKE PEDAL WAS DEPRESSED, AND THE PEDAL WENT TO THE FLOOR, AS IF THE ABS SYSTEM WAS KICKING IN, BUT THE VEHICLE DID NOT SLOW DOWN. I REPLACED THE MASTER CYLINDER AND BLED ALL BRAKE LINES, AND THE CONDITION STILL EXISTS. I PERFORMED DIAGNOSTICS ON THE VEHICLE ACCORDING TO SEVEAL SERVICE MANUALS AND DETERMINED THAT THE ABS MODULATOR VALVE HAS FAILED IN SUCH A MANNER AS TO ALLOW BRAKE FLUID TO BLEED INTO THE ABS ACCUMULATOR, WITHOUT GETTING AN ABS DIAGNOSTIC FAILURE LIGHT. I HAD TO DRIVE THE VEHICLE HOME FOR OVER 20 MILES WITH SEVERELY LIMITED BREAKING POWER AND WAS VERY FORTUNATE TO HAVE AVOIDED AN ACCIDENT. I WOULD RATHER NOT HAVE ABS BREAKS ON THE VEHICLE THAN HAVE A BREAK SYSTEM THAT CAN FAIL IN THIS MANNER. PUMPING THE BRAKE PEDAL WAS INEFFECTIVE IN BUILDING BRAKE PRESSURE, AS IS NORMALLY THE CASE WHEN A MASTER CYLINDER FAILS.*AK
Mileage: 114,346
WHILE DRIVING AT 70 MPH, THE REAR DRIVER'S SIDE TIRE TREAD SEPARATED AND BLEW UP. AS RESULT, IT DAMAGED THE VEHICLE. FIRESTONE, MODEL STEELTEX.*AK *JB
Mileage: 58,007
BLOW OUT OF REAR DRIVER SIDE TIRE ,ON A 1996 GMC, SUBURBAN FOUR WHEEL DRIVE ,WITH 58,000 MILES ON IT.*AK
Mileage: 57,901
WHEN DRIVING VEHICLE ACCELERATED ON ITS OWN. IT DID THE SAME THING WHEN THE VEHICLE WAS IN PARK. WHEN TOUCHING THE GAS PEDAL LIGHT IT ACCELERATED.*AK
Mileage: 18,000
WE HAVE REPLACED OUR AUTOMATIC TRANSMISSION TWICE SINCE OWNING OUR 96 GMC SUBURBAN. WE HAVE OWNED THE TRUCK SINCE 1998.*AK
Mileage: 78,000
I HAVE TWO GMC VEHICLES WITH THE SAME ENGINE, A GAS 5.7L V8, THAT REQUIRED INTAKE MANIFOLD GASKET REPLACEMENT WITHIN ONE MONTH OF EACH OTHER. THE FIRST VEHICLE IS A 1996 1500 SUBURBAN WITH 90,000 MILES. THE OTHER IS A 1998 K1500 PICKUP WITH 80,000 MILES. BOTH LEAKS OCCURRED AT THE REAR OF THE BOTTOM INTAKE MANIFOLD. THE MECHANIC PERFORMING THE REPAIR STATES THIS IS A VERY COMMON PROBLEM WITH HIS SHOP PERFORMING APPROXIMATELY 5-6 A MONTH IN A TOWN OF ONLY 30,000. THE DEALER DENIES ANY GENERIC PROBLEM. INSPECTION OF THE GASKET IMPLIES A TEMPERATURE RELATED PROBLEM OF THE GASKET BODY THAT UNDERMINES THE SEAL RIDGE. *JB
Mileage: 90,000
SERIES OF EMAIL CORRESPONDENCE WITH GM REGARDING THE TRANSMISSION REPLACEMENT IN MY 1996 GMC SUBURBAN WHICH FAILED AFTER ONLY 75,000 MILES - 25,000 MILES BEFORE THE GM RECOMMENDED SERVICE. GM HAS CHOSEN NOT TO OFFER ANY ASSISTANCE. I HAVE FOUND THIS TO BE A COMMON OCCURRENCE WITH GM TRANSMISSIONS. 12/31/2003 08:37 AM MICHELLE, I HAD THE LOCAL DEALER INSTALL A NEW TRANSMISSION LAST WEEK. I ASKED THE SERVICE TECHNICIAN WHY THE TRANSMISSION HAD FAILED. HE NOTED THAT IT HAD OVERHEATED AND TRASH AND DEBRIS WERE FOUND IN THE FLUID. HE ALSO NOTED THAT THEY, THE GM DEALER, RECOMMEND SERVICING THE TRANSMISSION EVERY 50,000 MILES. I FOLLOW THE SHORT-TRIP SERVICE SCHEDULE EVEN THOUGH MY TRUCK IS DRIVEN ON THE HIGHWAY AND NOT USED EXCESSIVELY TO AVOID PROBLEMS LIKE THIS. ACCORDING TO THE GM OWNERS MANUAL, THE TRANSMISSION SHOULD NOT HAVE REQUIRED SERVICING FOR ANOTHER 25,000 MILES. I FOLLOW AND EXCEED YOUR SERVICE RECOMMENDATIONS. I NOW HAVE A FAILURE THAT COULD HAVE BEEN AVOIDE
Mileage: 74,200
WE HAVE A 1996 6.5 TURBO DIESEL GMC SUBURBAN. WE HAD SEVERE STALLING PROBLEMS. THE DEALER REPLACED THE FUEL PUMP AT THEIR COST AND INSTALLED AT OUR COST, NEW GLOW PLUGS, GLOW PLUG SENSOR, BATTERY, AND BATTERY CABLES SUSPECTED TO BE THE PROBLEM. IT CONTINUED TO STALL. WE RETURNED TO THE DEALER AND THEY REPLACED THE PUMP AGAIN AT THEIR COST, BUT WE HAD TO PAY TO DROP THE TANK TO CHECK FOR CONTAMINATION. THERE WAS A DETERIORATED SCREEN WE PAID TO REPLACE. IT STILL STALLED. ONLY THIS TIME IT STALLED WHEN I WAS GOING 50 MPH AND APPROACHING CURVES ALONG THE RIVER. I LOST ALL POWER STEERING AND BRAKES. ME AND MY FIVE YOUNG KIDS ALMOST ENDED UP IN THE RIVER. HAD IT BEEN NORMAL WINTER ROADS, WE WOULD HAVE. ALL ALONG WE'VE DONE RESEARCH AND HAD IT REDIAGNOSED BY A PROFESSIONAL DIESEL MECHANIC, SO WE KNEW TO TELL OUR DEALER (AUTOMALL IN BRATTLEBORO VERMONT) TO REPLACE THE PUMP MOUNTED DRIVER (PMD) SOMETIMES CALLED A FUEL SOLENOID DRIVER (FSD). AFTER PROBLEMS WHERE AUTOMALL TRIED TO
Mileage: 87,947
WE HAVE A 1996 6.5 TURBO DIESEL GMC SUBURBAN. WE HAD SEVERE STALLING PROBLEMS. THE DEALER REPLACED THE FUEL PUMP AT THEIR COST AND INSTALLED AT OUR COST, NEW GLOW PLUGS, GLOW PLUG SENSOR, BATTERY, AND BATTERY CABLES SUSPECTED TO BE THE PROBLEM. IT CONTINUED TO STALL. WE RETURNED TO THE DEALER AND THEY REPLACED THE PUMP AGAIN AT THEIR COST, BUT WE HAD TO PAY TO DROP THE TANK TO CHECK FOR CONTAMINATION. THERE WAS A DETERIORATED SCREEN WE PAID TO REPLACE. IT STILL STALLED. ONLY THIS TIME IT STALLED WHEN I WAS GOING 50 MPH AND APPROACHING CURVES ALONG THE RIVER. I LOST ALL POWER STEERING AND BRAKES. ME AND MY FIVE YOUNG KIDS ALMOST ENDED UP IN THE RIVER. HAD IT BEEN NORMAL WINTER ROADS, WE WOULD HAVE. ALL ALONG WE'VE DONE RESEARCH AND HAD IT REDIAGNOSED BY A PROFESSIONAL DIESEL MECHANIC, SO WE KNEW TO TELL OUR DEALER (AUTOMALL IN BRATTLEBORO VERMONT) TO REPLACE THE PUMP MOUNTED DRIVER (PMD) SOMETIMES CALLED A FUEL SOLENOID DRIVER (FSD). AFTER PROBLEMS WHERE AUTOMALL TRIED TO
Mileage: 87,947
WE HAVE A 1996 6.5 TURBO DIESEL GMC SUBURBAN. WE HAD SEVERE STALLING PROBLEMS. THE DEALER REPLACED THE FUEL PUMP AT THEIR COST AND INSTALLED AT OUR COST, NEW GLOW PLUGS, GLOW PLUG SENSOR, BATTERY, AND BATTERY CABLES SUSPECTED TO BE THE PROBLEM. IT CONTINUED TO STALL. WE RETURNED TO THE DEALER AND THEY REPLACED THE PUMP AGAIN AT THEIR COST, BUT WE HAD TO PAY TO DROP THE TANK TO CHECK FOR CONTAMINATION. THERE WAS A DETERIORATED SCREEN WE PAID TO REPLACE. IT STILL STALLED. ONLY THIS TIME IT STALLED WHEN I WAS GOING 50 MPH AND APPROACHING CURVES ALONG THE RIVER. I LOST ALL POWER STEERING AND BRAKES. ME AND MY FIVE YOUNG KIDS ALMOST ENDED UP IN THE RIVER. HAD IT BEEN NORMAL WINTER ROADS, WE WOULD HAVE. ALL ALONG WE'VE DONE RESEARCH AND HAD IT REDIAGNOSED BY A PROFESSIONAL DIESEL MECHANIC, SO WE KNEW TO TELL OUR DEALER (AUTOMALL IN BRATTLEBORO VERMONT) TO REPLACE THE PUMP MOUNTED DRIVER (PMD) SOMETIMES CALLED A FUEL SOLENOID DRIVER (FSD). AFTER PROBLEMS WHERE AUTOMALL TRIED TO
Mileage: 87,947
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.