Total Complaints
1 filings
GMC SONOMA CREW · model year
2004 GMC SONOMA CREW
1 NHTSA complaints for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2004GMCSONOMA CREW carries 1 consumer safety complaint in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2004 SONOMA CREW is structure:body:tailgate:hinge and attachments with 1 filings. Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.
NHTSA currently has 2 investigation files overlapping the 2004 SONOMA CREW. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
1
Complaints
0
Crashes
0
Fires
0
Injuries
0
Deaths
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
Complaints vs. fleet median (215)
At or below the fleet median complaint volume.
Complaints by Component
| Component | Count |
|---|---|
| STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS | 1 |
Recent Complaints
20101217STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
THE SUPPORT CABLES FOR THE TAILGATE ON MY 2004 GMC SONOMA BROKE. THERE IS A SERVICE BULLETIN OUT FOR THIS BUT GM AND THE DEALER BOTH STATE IT DOESN'T COVER MY TRUCK. THE PARTS ARE THE EXACT SAME PARTS, SAME PART NUMBER AND ALL. CAMPAIGN - TAILGATE CABLE REPLACEMENT/WARRANTY EXTENSION SUBJECT: SPECIAL POLICY ADJUSTMENT - TAILGATE SUPPORT CABLE REPLACEMENT # 06020A - (09/11/2006) MODELS: 2000-2003 CHEVROLET S10 2000-2003 GMC SONOMA THE SERVICE PROCEDURE AND LABOR TIME IN THIS BULLETIN HAVE BEEN REVISED BECAUSE OF FEEDBACK RECEIVED FROM GM DEALERSHIP SERVICE TECHNICIANS. DISCARD ALL COPIES OF BULLETIN 06020, ISSUED JULY 2006. DUE TO PART AVAILABILITY THIS SPECIAL POLICY IS BEING MAILED TO CUSTOMERS IN PHASES. YOU WILL BE NOTIFIED AS PARTS BECOME AVAILABLE AND PHASES ARE RELEASED. TO MINIMIZE CUSTOMER INCONVENIENCE, ENCOURAGE CUSTOMERS TO HAVE THEIR CABLES REPLACED RATHER THAN RETURNING FOR ANNUAL INSPECTIONS. IF A CUSTOMER IS CONCERNED THAT THE INSPECTION PROCEDURE
Mileage: 94,000
Compare 2004GMCSONOMA CREW to Similar Vehicles
NHTSA Investigations
Frequently Asked Questions
How many complaints does the 2004 GMC SONOMA CREW have?▼
The 2004 GMC SONOMA CREW has 1 NHTSA complaints, 0 crashes, 0 fires, 0 injuries, and 0 deaths reported.
What are the most common problems with the 2004 GMC SONOMA CREW?▼
The most-complained component for the 2004 GMC SONOMA CREW is STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS with 1 complaints. Other frequently reported areas include various components.
Is the 2004 GMC SONOMA CREW safe to buy?▼
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. No NHTSA crash test rating is available for this model year. Compare with other model years using the links above.
Where does this data come from?▼
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.
Vehicle Safety Guides
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.