Total Complaints
15 filings
GMC SIERRA DENALI · model year
15 NHTSA complaints for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2012GMCSIERRA DENALI carries 15 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2012 SIERRA DENALI is steering with 4 filings, followed by unknown or other (3) and equipment (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.
NHTSA currently has 2 investigation files overlapping the 2012 SIERRA DENALI. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
15 filings
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| STEERING | 4 |
| UNKNOWN OR OTHER | 3 |
| EQUIPMENT | 1 |
| SERVICE BRAKES, HYDRAULIC:POWER ASSIST | 1 |
| SERVICE BRAKES | 1 |
| STRUCTURE | 1 |
| TIRES | 1 |
| WHEELS | 1 |
| STRUCTURE:BODY | 1 |
| FUEL/PROPULSION SYSTEM | 1 |
I WAS DRIVING MY TRUCK UP A 6% PERCENT GRADE WHEN THE CHANGE FUEL FILTER SOON WARNING POPPED UP, ABOUT A MINUTE LATER THE VEHICLE STARTED TO LOSE POWER, I KEPT DRIVING TO TRY AND GET OVER THE HILL SO I COULD MAKE IT TO A REPAIR SHOP TO HAVE IT CHECKED OUT. I WAS ONLY ABLE TO MAKE IT ABOUT 2 MILES AFTER THE WARNING SHOWED UP BEFORE THE VEHICLE COMPLETELY SHUT DOWN AND WOULD NOT RESTART. (THERE WAS NOT ENOUGH ROOM ON THE SHOULDER TO PULL OVER ON MY SIDE THE ROAD SO I TRIED TO TURN ACROSS THE HIGHWAY WHERE THERE WAS AN EMERGENCY PULL OUT AND AS I DID THE TRUCK DIED SIDEWAYS RIGHT IN THE MIDDLE OF THE HIGHWAY, TAKING UP SEVERAL LANES OF TRAFFIC, FORTUNATELY THERE WAS ENOUGH INCLINE THAT I WAS ABLE TO ROLL BACKWARDS AND PULL OVER UP AGAINST THE GUARDRAIL) OF COURSE I HAD NO POWER STEERING OR POWER BRAKES SINCE THE TRUCK WAS NOT RUNNING. IT WAS A VERY DANGEROUS SITUATION! I WAS ABLE TO GET MY TRUCK TOWED TO THE LOCAL GM REPAIR SHOP WHERE THEY DETERMINED THAT THE FUEL PUMP HAD A CATASTROPHIC
Mileage: 149,000
THE DASH BOARD IS CRACK I REPLACED 2 TIMES AND THE REPLACEMENTS ALSO CRACKS THE PARTS IS $1200 PLUS $1200 LABOR.
Mileage: 50,000
OUR GMC HAS EXPERIENCED 3 EXTERIOR DOOR HANDLE FAILURES. WE PAID TO HAVE THE 1ST BROKEN HANDLE REPAIRED AS IT WAS NOT OPERABLE FROM THE OUTSIDE. THIS MAKES FOR A DANGEROUS EVACUATION EXPERIENCE IN THE EVENT OF AN EMERGENCY. WE CHOSE A NON-DEALER REPAIR FACILITY DUE TO THE COST OF USING A DEALER. THIS REPAIR HAS HELD UP WELL. SINCE THAT INITIAL REPAIR 2 MORE EXTERIOR HANDLES HAVE BECOME INOPERABLE. IT'S ONLY A MATTER OF TIME BEFORE THE 4TH AND FINAL HANDLE FAILS. THIS VEHICLE IS NO LONGER UNDER WARRANTY. HOWEVER, IT'S ONLY VERY LIGHTLY USED AND HAS LESS THAN 60K MILES ON IT. A 75% DOOR HANDLE FAILURE RATE IS UNACCEPTABLE BY ANYONE'S STANDARD. DUE TO THE COST OF THE REPAIRS WE HAVE NOT BEEN ABLE TO FIX THESE REMAINING 2 DEFECTIVE HANDLES. GMC, BBB AND NORTH COUNTY GMC IN ESCONDIDO, CA HAVE BEEN OF NO ASSISTANCE. WE ARE ALWAYS PREPARED TO PERFORM THE REQUIRED MAINTENANCE ON OUR VEHICLES. IN NO WAY IS THE REPAIR OF 3 DOOR HANDLES A "NORMAL" MAINTENANCE ITEM. THIS IS A SEVERE SAFETY
Mileage: 55,000
THE DASHBOARD IN OUR VEHICLE IS CRACKING AND GETTING WORSE IN TWO LOCATIONS ON THE DASH. ON THE PASSENGER SIDE AND ALSO ON THE DRIVERS SIDE. BEGINNING TO GO INTO THE AIRBAG AREA
Mileage: 49,000
THIS MORNING WHEN I GOT IN MY TRUCK, I NOTICED THE DASHBOARD BY THE PASSENGER SIDE AIRBAG HAD CRACKED OVERNIGHT. THE WEATHER HASN'T BEEN TOO HOT OR COLD. DAYS IN LOWER 90S AND LOWS IN UPPER 70S. I HAVE READ THIS IS A COMMON ISSUE AND I AM AFRAID AN AIRBAG DEPLOYMENT WILL LAUNCH PLASTIC PIECES THROUGH THE CABIN.
Mileage: 64,000
I HAVE GOODYEAR WRANGLER SR-A 265 60R20 TIRES ON MY SIERRA DENALI HD 2500. I WAS ON THE WAY BACK FROM NC VIA I-95 AND PULLED OVER SO MY WIFE COULD NURSE OUR 3 WEEK OLD. ME AND THE BOYS WENT IN K-MART FOR A FEW MINUTES. UPON RETURNING AND GETTING BACK ON THE ROAD, I NOTICED MY CAR WAS PULLING BAD RIGHT AND THE STEERING WHEEL WAS SHAKING VERY BADLY. I MANAGED TO DRIVE IT THE ADDITIONAL 30 MILES BACK HOME. WHEN I STARTED THE TRUCK THE NEXT MORNING, THE STEERING WHEEL SHAKE WAS TOO BAD TO CONTINUE ANYWHERE BUT THE DEALERSHIP. I DROVE TO THE DEALERSHIP AND THEY SAID THAT THE TIRES WOULD BE COVERED UNDER MY EXISTING "BUMPER TO BUMPER" WARRANTY AS THE DEALERSHIP NOTICED THAT THERE WAS A HUGE BULGE IN THE TIRE WHICH WAS CAUSING ALL OF THE COMMOTION. UPON FURTHER INSPECTION, IT WAS NOTED THAT THE FRONT RIGHT TIRE ALSO HAD BULGES, THESE IN THE SIDEWALL WHERE THE TIRE MEETS THE RIM. THE DOT BATCH NUMBER IS #PJ6KA5IV 32/11 AND BOTH TIRES WERE FROM THE SAME BATCH. I WAS DRIVING AROUND WITH
Mileage: 28,987
I HAVE GOODYEAR WRANGLER SR-A 265 60R20 TIRES ON MY SIERRA DENALI HD 2500. I WAS ON THE WAY BACK FROM NC VIA I-95 AND PULLED OVER SO MY WIFE COULD NURSE OUR 3 WEEK OLD. ME AND THE BOYS WENT IN K-MART FOR A FEW MINUTES. UPON RETURNING AND GETTING BACK ON THE ROAD, I NOTICED MY CAR WAS PULLING BAD RIGHT AND THE STEERING WHEEL WAS SHAKING VERY BADLY. I MANAGED TO DRIVE IT THE ADDITIONAL 30 MILES BACK HOME. WHEN I STARTED THE TRUCK THE NEXT MORNING, THE STEERING WHEEL SHAKE WAS TOO BAD TO CONTINUE ANYWHERE BUT THE DEALERSHIP. I DROVE TO THE DEALERSHIP AND THEY SAID THAT THE TIRES WOULD BE COVERED UNDER MY EXISTING "BUMPER TO BUMPER" WARRANTY AS THE DEALERSHIP NOTICED THAT THERE WAS A HUGE BULGE IN THE TIRE WHICH WAS CAUSING ALL OF THE COMMOTION. UPON FURTHER INSPECTION, IT WAS NOTED THAT THE FRONT RIGHT TIRE ALSO HAD BULGES, THESE IN THE SIDEWALL WHERE THE TIRE MEETS THE RIM. THE DOT BATCH NUMBER IS #PJ6KA5IV 32/11 AND BOTH TIRES WERE FROM THE SAME BATCH. I WAS DRIVING AROUND WITH
Mileage: 28,987
I HAVE GOODYEAR WRANGLER SR-A 265 60R20 TIRES ON MY SIERRA DENALI HD 2500. I WAS ON THE WAY BACK FROM NC VIA I-95 AND PULLED OVER SO MY WIFE COULD NURSE OUR 3 WEEK OLD. ME AND THE BOYS WENT IN K-MART FOR A FEW MINUTES. UPON RETURNING AND GETTING BACK ON THE ROAD, I NOTICED MY CAR WAS PULLING BAD RIGHT AND THE STEERING WHEEL WAS SHAKING VERY BADLY. I MANAGED TO DRIVE IT THE ADDITIONAL 30 MILES BACK HOME. WHEN I STARTED THE TRUCK THE NEXT MORNING, THE STEERING WHEEL SHAKE WAS TOO BAD TO CONTINUE ANYWHERE BUT THE DEALERSHIP. I DROVE TO THE DEALERSHIP AND THEY SAID THAT THE TIRES WOULD BE COVERED UNDER MY EXISTING "BUMPER TO BUMPER" WARRANTY AS THE DEALERSHIP NOTICED THAT THERE WAS A HUGE BULGE IN THE TIRE WHICH WAS CAUSING ALL OF THE COMMOTION. UPON FURTHER INSPECTION, IT WAS NOTED THAT THE FRONT RIGHT TIRE ALSO HAD BULGES, THESE IN THE SIDEWALL WHERE THE TIRE MEETS THE RIM. THE DOT BATCH NUMBER IS #PJ6KA5IV 32/11 AND BOTH TIRES WERE FROM THE SAME BATCH. I WAS DRIVING AROUND WITH
Mileage: 28,987
TL* THE CONTACT OWNS A 2012 GMC SIERRA DENALI. THE CONTACT STATED THAT THE DASHBOARD CRACKED. THE CONTACT MENTIONED THAT A RATTLING SOUND EMITTED FROM THE DASHBOARD. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. UPDATED 01/07/14*LJ UPDATED 5/29/2015 *JS
Mileage: 70,000
AFTER EXITING INTERSTATE LOST STEERING AND BRAKES BRIEFLY IN PARKING LOT. PUMPED BRAKE AND BOTH RETURNED AFTER A HISSING SOUND. RECURRED A FEW TIMES IN NEXT 6 MONTHS OR SO. THEN, IN THE FALL OF 2013, LOST STEERING AND BRAKES ON I-49/US71B HEADING SOUTH FROM JOPLIN, MISSOURI. YOU COULD PUMP THE BRAKES AND BRIEFLY REGAIN, BUT FOR THE MOST PART ALL STEERING AND BRAKES WERE OUT. TOOK TRUCK TO GMC DEALER WHERE PURCHASED NEW IN BENTONVILLE. DEALER CONFIRMED NO STEERING AND BRAKES AND DAMAGED BUMPER WHILE VEHICLE IN ITS POSSESSION BY BUMPING INTO PARKING LOT BARRIER. DEALER DIAGNOSED POWER STEERING PUMP PROBLEM AND INDICATED THAT BRAKES AND POWER STEERING ARE TIED TO SAME PUMP/SYSTEM. DEALER REPLACED PUMP BUT SAID THAT EVEN THOUGH IT WAS A TWO OR THREE PART SYSTEM COULD ONLY REPLACE THE PUMP. TRUCK CONTINUED TO HAVE PROBLEMS AND WAS TAKEN BACK TO DEALER FOLLOWING SIMILAR EPISODE WHERE LOST BOTH STEERING AND BRAKES. DEALER REFUSED TO DO ANYTHING TO REPLACE THE OTHER COMPONENTS BECAUSE
Mileage: 36,000
AFTER EXITING INTERSTATE LOST STEERING AND BRAKES BRIEFLY IN PARKING LOT. PUMPED BRAKE AND BOTH RETURNED AFTER A HISSING SOUND. RECURRED A FEW TIMES IN NEXT 6 MONTHS OR SO. THEN, IN THE FALL OF 2013, LOST STEERING AND BRAKES ON I-49/US71B HEADING SOUTH FROM JOPLIN, MISSOURI. YOU COULD PUMP THE BRAKES AND BRIEFLY REGAIN, BUT FOR THE MOST PART ALL STEERING AND BRAKES WERE OUT. TOOK TRUCK TO GMC DEALER WHERE PURCHASED NEW IN BENTONVILLE. DEALER CONFIRMED NO STEERING AND BRAKES AND DAMAGED BUMPER WHILE VEHICLE IN ITS POSSESSION BY BUMPING INTO PARKING LOT BARRIER. DEALER DIAGNOSED POWER STEERING PUMP PROBLEM AND INDICATED THAT BRAKES AND POWER STEERING ARE TIED TO SAME PUMP/SYSTEM. DEALER REPLACED PUMP BUT SAID THAT EVEN THOUGH IT WAS A TWO OR THREE PART SYSTEM COULD ONLY REPLACE THE PUMP. TRUCK CONTINUED TO HAVE PROBLEMS AND WAS TAKEN BACK TO DEALER FOLLOWING SIMILAR EPISODE WHERE LOST BOTH STEERING AND BRAKES. DEALER REFUSED TO DO ANYTHING TO REPLACE THE OTHER COMPONENTS BECAUSE
Mileage: 36,000
2012 GMC DENALI. CONSUMER WRITES IN REGARDS TO VEHICLE STEERING PROBLEMS. *SMD THE CONSUMER NOTICED A VERY BAD PROBLEM WITH THE STEERING WHENEVER HE SLOWED DOWN TO TURN, HE WOULD LOOSE CONTROL OVER THE ABILITY TO TURN. THE WHEEL LOCKED DOWN WHEN HE APPLIED THE BRAKE AND TRIED TO TURN AT THE SAME TIME. HE WAS NOT ABLE TO TURN UNTIL HE PRESSED ON THE ACCELERATOR OR RELEASED THE BRAKE. THE DEALER SAID IT WAS CAUSED BY THE POWER BOOSTER TAKING ALL THE POWER TO THE BRAKES AND LEAVING VERY LITTLE TO THE STEERING. ALSO, THERE WAS A PROBLEM WITH THE BACK-UP SCREEN. THE PICTURE WAS EXTREMELY DARK, AND IT WAS HARD TO MAKE OUT THE IMAGES ON THE SCREEN. THE DEALER TRIED TO LIGHTEN THE SCREEN, BUT TO NO AVAIL.
2012 GMC DENALI. CONSUMER WRITES IN REGARDS TO VEHICLE STEERING PROBLEMS. *SMD THE CONSUMER NOTICED A VERY BAD PROBLEM WITH THE STEERING WHENEVER HE SLOWED DOWN TO TURN, HE WOULD LOOSE CONTROL OVER THE ABILITY TO TURN. THE WHEEL LOCKED DOWN WHEN HE APPLIED THE BRAKE AND TRIED TO TURN AT THE SAME TIME. HE WAS NOT ABLE TO TURN UNTIL HE PRESSED ON THE ACCELERATOR OR RELEASED THE BRAKE. THE DEALER SAID IT WAS CAUSED BY THE POWER BOOSTER TAKING ALL THE POWER TO THE BRAKES AND LEAVING VERY LITTLE TO THE STEERING. ALSO, THERE WAS A PROBLEM WITH THE BACK-UP SCREEN. THE PICTURE WAS EXTREMELY DARK, AND IT WAS HARD TO MAKE OUT THE IMAGES ON THE SCREEN. THE DEALER TRIED TO LIGHTEN THE SCREEN, BUT TO NO AVAIL.
2012 GMC DENALI. CONSUMER WRITES IN REGARDS TO VEHICLE STEERING PROBLEMS. *SMD THE CONSUMER NOTICED A VERY BAD PROBLEM WITH THE STEERING WHENEVER HE SLOWED DOWN TO TURN, HE WOULD LOOSE CONTROL OVER THE ABILITY TO TURN. THE WHEEL LOCKED DOWN WHEN HE APPLIED THE BRAKE AND TRIED TO TURN AT THE SAME TIME. HE WAS NOT ABLE TO TURN UNTIL HE PRESSED ON THE ACCELERATOR OR RELEASED THE BRAKE. THE DEALER SAID IT WAS CAUSED BY THE POWER BOOSTER TAKING ALL THE POWER TO THE BRAKES AND LEAVING VERY LITTLE TO THE STEERING. ALSO, THERE WAS A PROBLEM WITH THE BACK-UP SCREEN. THE PICTURE WAS EXTREMELY DARK, AND IT WAS HARD TO MAKE OUT THE IMAGES ON THE SCREEN. THE DEALER TRIED TO LIGHTEN THE SCREEN, BUT TO NO AVAIL.
LOSS OF STEERING CONTROL (THREE EPISODES) : 13 NOV 2012, WHILE EXITING NB I-95 ONTO EB ROUTE 214 IN LANDOVER, MD, MY STEERING WHEEL LOCKED. MY SPEED AT THE TIME WAS APPROXIMATELY 50 MPH. I WAS ABLE TO BRAKE RAPIDLY AS THE RAMP BEGAN TO STRAIGHTEN FROM IT'S SWEEPING RIGHT CURVE. THE LOCKED STEERING WAS FORCING ME ONTO THE RIGHT SHOULDER. LUCKILY I WAS ABLE TO STOP MY TRUCK ON THE RIGHT SHOULDER BEFORE THE LOCKED STEERING FORCED ME OFF THE HARD TOP. DURING THIS EVENT, THE TRUCKS ENGINE REMAINED RUNNING AND THE IGNITION KEY STAYED TURNED ON. ONCE I WAS SAFELY STOPPED ON THE RAMP'S SHOULDER, I MADE ATTEMPTS TO TURN THE STEERING WHEEL. WITH BOTH OF MY HANDS ON THE WHEEL AND WHILE EXERTING A LOT OF UPPER BODY STRENGTH, I WAS ABLE TO BRAKE THE STEERING WHEEL FREE. YES, I DROVE THE CAR HOME FROM THAT POINT, A DISTANCE OF 16 MILES. EVERYTHING WITH THE STEERING APPEARED TO BE NORMAL, AGAIN. THIS PROBLEM APPEARS TO BE INTERMITTENT AND HAS NOW OCCURRED TO DATE, A TOTAL OF THREE TIMES. BETW
Mileage: 29,000
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.