Total Complaints
56 filings
GMC SIERRA 3500 · model year
56 NHTSA complaints, and 3 active recalls for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2024GMCSIERRA 3500 carries 56 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 2 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2024 SIERRA 3500 is power train with 11 filings, followed by electrical system (9) and engine (6). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 3 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle, the full NHTSA campaign numbers are listed below.
NHTSA currently has 2 investigation files overlapping the 2024 SIERRA 3500. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page, a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
56 filings
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| POWER TRAIN | 11 |
| ELECTRICAL SYSTEM | 9 |
| ENGINE | 6 |
| UNKNOWN OR OTHER | 6 |
| SERVICE BRAKES | 6 |
| STRUCTURE:BODY | 4 |
| STEERING | 3 |
| ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL | 2 |
| AIR BAGS | 1 |
| LATCHES/LOCKS/LINKAGES | 1 |
| WHEELS | 1 |
| VEHICLE SPEED CONTROL | 1 |
| BACK OVER PREVENTION: WARNINGS | 1 |
| FUEL/PROPULSION SYSTEM | 1 |
| VISIBILITY/WIPER | 1 |
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado HD 2500, 3500, and GMC Sierra HD 2500, 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertentl
STEERING
General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles. The steering gear shaft may fracture and disconnect from the steering arm.
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently
This 2024 GMC Sierra Heavy Duty has experienced a continuous pattern of major mechanical and electrical failures since early ownership. The vehicle required a complete engine replacement under warranty at approximately 43,626 miles. Since that time, the vehicle has continued to experience repeated injector failures, control module faults, communication errors, and voltage-related system issues. Current diagnostic codes indicate multiple simultaneous failures including ignition relay feedback circuits, control module power faults, gateway communication loss, brake system communication faults, and battery voltage circuit errors. The dealership has diagnosed a power distribution / fuse block failure at approximately 79,000 miles. These electrical failures affect multiple vehicle systems and raise concerns regarding reliability and potential safety risks due to loss of communication between control modules and possible braking system interaction. The vehicle has been in the dealership n
This 2024 GMC Sierra Heavy Duty has experienced a continuous pattern of major mechanical and electrical failures since early ownership. The vehicle required a complete engine replacement under warranty at approximately 43,626 miles. Since that time, the vehicle has continued to experience repeated injector failures, control module faults, communication errors, and voltage-related system issues. Current diagnostic codes indicate multiple simultaneous failures including ignition relay feedback circuits, control module power faults, gateway communication loss, brake system communication faults, and battery voltage circuit errors. The dealership has diagnosed a power distribution / fuse block failure at approximately 79,000 miles. These electrical failures affect multiple vehicle systems and raise concerns regarding reliability and potential safety risks due to loss of communication between control modules and possible braking system interaction. The vehicle has been in the dealership n
This 2024 GMC Sierra Heavy Duty has experienced a continuous pattern of major mechanical and electrical failures since early ownership. The vehicle required a complete engine replacement under warranty at approximately 43,626 miles. Since that time, the vehicle has continued to experience repeated injector failures, control module faults, communication errors, and voltage-related system issues. Current diagnostic codes indicate multiple simultaneous failures including ignition relay feedback circuits, control module power faults, gateway communication loss, brake system communication faults, and battery voltage circuit errors. The dealership has diagnosed a power distribution / fuse block failure at approximately 79,000 miles. These electrical failures affect multiple vehicle systems and raise concerns regarding reliability and potential safety risks due to loss of communication between control modules and possible braking system interaction. The vehicle has been in the dealership n
Rear wheel lockup event in traffic while towing 24000lb 5th wheel on freeway. Vehicle was limped to a dealer, diagnosed as a transmission valve body failure. Repair took over 1 month stranding us over 1500 from home while on a trip.
The engine oil drained into the radiator from a flaw in there design in which outrageously high labor cost for the owner of the vehicle they put a rubber house in the radiator in which leaked without any warning indicating that there was a problem with the oil nor the radiator coolant system. repairs are in the thousand and I as a consumer should have this matter resolved at no cost due to bad design cost they should have made a oil cooler with its own separation compartment like the transmission cooler because they are replaceing everything else what about the engine itself thats still going to be contaminated like all the replacement part, seal hoses,and radiator, coolant, and thermostat. How can just parts be contaminated but not the engine? They are just replacing things that costs alot. This is a drive train issue, there were no oil in the engine.
My truck is experiencing the Brake Controller failures as documented in GM Bulletin N232414840 - Customer Satisfaction Program Intermittent Loss of Trailer Brakes. This problem has occurred several times over the past year. I thought it was the wiring on my trailer - so I checked and found no problems (plus it works properly on other tow vehicles). Additionally, the problem resets and works properly after turning the truck off and back on (resets the system). It then works properly until it unexpectedly disconnects again. I thought the problem was unique to my vehicle until I got online and discovered that this is a known issue for others as well (2024 GM HD trucks). I contacted my GM dealer (and GM's customer satisfaction center as noted in the bulletin) and they informed me that my truck is not covered under this recall (not one of the covered VINs). I told them that I'm having this issue and they told me to report the problem to the NHTSA. Needless to say, GM has not included
Front wheel well liners keep falling out of place like they are melting. happens when towing and engine gets hotter than normal. Trailer is well below limit for vehicle. Liners fall onto the tire while in motion. This is the 4th time this issue has happened to my vehicle. Dealer replaces them and says it happens all the time.
Front wheel well liners keep falling out of place like they are melting. happens when towing and engine gets hotter than normal. Trailer is well below limit for vehicle. Liners fall onto the tire while in motion. This is the 4th time this issue has happened to my vehicle. Dealer replaces them and says it happens all the time.
This is my 4th GM 3500 dully and the first time with this kind of problem. I took my truck in for inspection and it came back with a clean bill of health about 25,000 miles on the 2024. When I got it back I noticed a vibration when breaking. I took the truck back in to find it had bluing on the rotors and the break pads have holes in them. I was told this came from over heating. I looked up info to see if this was a common problem and found the in 2022 GM changed the material to help with noise problems and this material had been know of premature break problems. I called GM customer service and they told me to work with the dealership, the dealership called the district manager and all parties have decided to ignore the issue. I also have 2 of these truck driven by 2 different people with the same problem at the same millage. I will make a 2nd report for the 2nd truck.
I just bought my truck a 2024 GMC 3500 and in a few weeks after purchase. I took my truck in for a break vibration. I took the truck back in to find it had bluing on the rotors and the break pads have holes in them. I was told this came from over heating. They said it was missed on the pre sale inspection they did. I looked up info to see if this was a common problem and found the in 2022 GM changed the material to help with noise problems and this material had been know of premature break problems. The dealership denied doing the work under warranty. I called GM customer service and they told me to work with the dealership, the dealership called the district manager and all parties have decided to ignore the issue. I also have 2 of these truck driven by 2 different people with the same problem at the same millage. I will make a 2nd report for the 2nd truck.
I'm reaching out for urgent help regarding my 2024 GMC AT4, which is currently at Newby Buick GMC in St. George, Utah, with a transmission failure that occurred on Saturday, [XXX]. While returning from a horse show in Ogden, Utah, the truck began to experience severe transmission issues near Santaquin, Utah, around 5:30 p.m. Just before reaching Santaquin, the truck jerked violently three times-so hard that I immediately checked the camera system inside my horse trailer to make sure one of my horses hadn't gone down. That's how intense the jolt was. I pulled into a gas station in Santaquin and called the dealership right away. At the time, I had three horses on board, it was nearly 100 degrees, and I was hauling a large living quarters horse trailer. The service manager was initially unavailable, but he returned my call shortly and advised me to continue driving to St. George at a steady speed if the truck could manage it. He also warned that it might go into limp mode, and in that cas
The contact owns a 2024 GMC Sierra 3500. The contact stated while driving at approximately 60 MPH and towing a Forest River Riverstone Legacy 5th Wheel trailer, the brake pedal was depressed to slow for oncoming stopped traffic; however, the vehicle failed to respond as needed with the âService Trailer Brakeâ warning light illuminated. The contact was able to stop however, the brake pedal had to be depressed to the floorboard to slow the vehicle. The contact had taken the vehicle to a local dealer and was made aware of Customer Satisfaction Program: N232414840 - and replaced the Trailer Brake Power Module (TBPM). The vehicle was repaired; however, the failure reoccurred. The contact returned the vehicle to the same dealer and the Trailer Brake Power Module was replaced a second time. The vehicle was repaired; however, the failure reoccurred. The contact had taken the vehicle to another dealer who diagnosed the vehicle and determined that the failure was with the 5th Wheel RV. The v
Mileage: 20,000
The contact owns a 2024 GMC Sierra 3500. The contact stated while driving at approximately 60 MPH and towing a Forest River Riverstone Legacy 5th Wheel trailer, the brake pedal was depressed to slow for oncoming stopped traffic; however, the vehicle failed to respond as needed with the âService Trailer Brakeâ warning light illuminated. The contact was able to stop however, the brake pedal had to be depressed to the floorboard to slow the vehicle. The contact had taken the vehicle to a local dealer and was made aware of Customer Satisfaction Program: N232414840 - and replaced the Trailer Brake Power Module (TBPM). The vehicle was repaired; however, the failure reoccurred. The contact returned the vehicle to the same dealer and the Trailer Brake Power Module was replaced a second time. The vehicle was repaired; however, the failure reoccurred. The contact had taken the vehicle to another dealer who diagnosed the vehicle and determined that the failure was with the 5th Wheel RV. The v
Mileage: 20,000
Tailgate opens when in park. Caused damage when parked in the garage. The tailgate hit the garage door. Recall under N242469160, but not attached to my VIN
Battery would not hold charge and would need jump start. Transmission would not stay in gear while towing trailer and would only go to 5th or 6th gear and would jerk out of gear and oil temperatures would go to 225 degrees. Erratically shifting and while driving with cruise control stop with out warning
Battery would not hold charge and would need jump start. Transmission would not stay in gear while towing trailer and would only go to 5th or 6th gear and would jerk out of gear and oil temperatures would go to 225 degrees. Erratically shifting and while driving with cruise control stop with out warning
Battery would not hold charge and would need jump start. Transmission would not stay in gear while towing trailer and would only go to 5th or 6th gear and would jerk out of gear and oil temperatures would go to 225 degrees. Erratically shifting and while driving with cruise control stop with out warning
The contact owns a 2024 GMC Sierra 3500. The contact stated that while driving on the highway at 50 MPH, the vehicle lost automotive power and failed to exceed 50 MPH. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the transmission valve body was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 36,000.
Mileage: 36,000
Windshield issues. Small debris creates significant chips and cracks on windshield. In 30 years of owning vehicles I have never had a chip. Had this vehicle one year and 3 significant cracks and three chips. Anything that hits the windshield does damage. Very dangerous issue that needs addressed. A windshield is a safety issue and one that cracks so easily is completely unsafe!
Windshield issues. Small debris creates significant chips and cracks on windshield. In 30 years of owning vehicles I have never had a chip. Had this vehicle one year and 3 significant cracks and three chips. Anything that hits the windshield does damage. Very dangerous issue that needs addressed. A windshield is a safety issue and one that cracks so easily is completely unsafe!
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology - how this data is sourced, computed, and verified.