2020 GMC SIERRA 3500

71 complaints filed with NHTSA.

71
Complaints
6
Crashes
4
Fires
4
Injuries
0
Deaths

Complaints by Component

ComponentCount
POWER TRAIN18
ELECTRICAL SYSTEM8
SERVICE BRAKES7
UNKNOWN OR OTHER6
ENGINE6
FUEL/PROPULSION SYSTEM5
STRUCTURE:BODY4
TIRES3
STEERING1
ELECTRICAL SYSTEM:12V/24V/48V BATTERY1
WHEELS1
TIRES:TREAD/BELT1
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING1
AIR BAGS1
VISIBILITY/WIPER1

Recalls (8)

20V44600030/07/2020

AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR

General Motors, LLC. (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5 and XT6, Chevrolet Blazer, Silverado 1500, 2500 and 3500 and Traverse and GMC Acadia and Sierra 1500, 2500 and 3500 vehicles. The diffuser component of the Roof-Rail Air Bag (RRAB) inflator may not have been properly cr

24V79700024/10/2024

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE

General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and caus

20V79200017/12/2020

SEAT BELTS

General Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The seat belt brackets may not be secured to the seat fram

19V81400014/11/2019

SEAT BELTS:PRETENSIONER

General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500, and 2020 Silverado 2500, Silverado 3500, Sierra 2500, and Sierra 3500 vehicles equipped with carpet floor covering. When the front seat belt pretensioners deploy, hot gas may vent through an opening

20V14200012/03/2020

LATCHES/LOCKS/LINKAGES:HOOD:LATCH

General Motors LLC (GM) is recalling certain 2020 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The hood-latch striker wires may not have been heat-treated properly, possibly causing them to fracture.

26V08300012/02/2026

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE

General Motors, LLC is recalling certain 2020 Chevrolet Silverado 2500, 3500, GMC Sierra 2500, 3500, and 2020-2022 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles that may have been repaired incorrectly under recall 24V797. The transmission control valve may fail and cause the rear wheels to l

20V32400004/06/2020

STRUCTURE:BODY:HOOD

General Motors LLC (GM) is recalling certain 2020 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles previously recalled under 20V-142. Some of the vehicles in 20V-324 were not part of Recall 20V-142 but received defect parts during another service (typically during collision r

24V06000001/02/2024

LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH

General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently

Recent Complaints

20260121UNKNOWN OR OTHER

Diesel exhaust fluid tank heater malfunctioned and meted tank and connectors.

20260121ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:UREA INJECTION SYSTEM (DEF)

Diesel exhaust fluid tank heater malfunctioned and meted tank and connectors.

20251016STRUCTURE:BODY

Known defect with 2019 and now 2020 GMC sierra trucks. Design was updated for 2021+ which has corrected the seal failure defect. GM has issued a service bulletin to dealers about how to repair the problem. Back window is leaking water. Defective seal noted by GM. GM is only covering the cost of repair if. Vehicle is still under 3/36 warranty. If outside your warranty cost from dealer to owner is $2500 to $6000. A known design failure GM recognized and took steps to change the design for future.

20251008ENGINE

the engine seized at 65mph. available for inspection. was left stranded in a limited access area with no cell service. there was no warning, the engine just stopped at highway speed and would not restart. the problem was confirmed by an independent service center. they couldnt identify which component had failed without a costly teardown. occurred at 112,000 miles, past the 100,000 mile powertrain warranty.

20250709POWER TRAIN

The contact owns a 2020 GMC Sierra 3500. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently went into LIMP Mode. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the transmission valve body sensor had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage

Mileage: 130,000

20250708CrashPOWER TRAIN

The contact owns a 2020 GMC Sierra 3500. The contact stated that while driving at 60 MPH, the rear differential seized, in addition, the contact was hauling a median size tracker on top of a flat bed. The flat bed jackknifed and hit the left side of the contact's vehicle. The vehicle was able to come to a stop. The air bags did not deploy. There was no warning light illuminated. A police report was filed. There were no injuries sustained. The vehicle was towed to a towing yard. The trailer was t

Mileage: 108,000

20250701STRUCTURE

The contact owns a 2020 GMC Sierra 3500. The contact stated that while driving 45 MPH with passengers seated in the rear seats, the passengers became aware that water was entering the vehicle between the window and frame. There were no warning lights illuminated. The vehicle was taken to the local dealer, who informed the contact of Technical Service Bulletin: 18-NA-383. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that there was no special coverage or

Mileage: 50,000

20250701VISIBILITY

The contact owns a 2020 GMC Sierra 3500. The contact stated that while driving 45 MPH with passengers seated in the rear seats, the passengers became aware that water was entering the vehicle between the window and frame. There were no warning lights illuminated. The vehicle was taken to the local dealer, who informed the contact of Technical Service Bulletin: 18-NA-383. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that there was no special coverage or

Mileage: 50,000

20250630TIRES

LT275/65R20 While driving Westbound on I87/US64/US264 at the on ramp of US64 business at highway speeds, the driver’s side rear tire tread de-laminated from the belts of the tire. Observed the entire tread airborne in rear view mirror. Pulled over to shoulder and observed for damage to other vehicles, no vehicle was hit but drivers did have to make evasive maneuvers to avoid debris. Tire remained at required PSI, thus did not deflate. Drove vehicle ¼ mile to ** exit to look for safe parking.

20250521SERVICE BRAKES

Engine started skipping, then service parking brake light came on, then service engine light came on and speed dropped to 44 mph.

20250521ENGINE

Engine started skipping, then service parking brake light came on, then service engine light came on and speed dropped to 44 mph.

20250521UNKNOWN OR OTHER

Engine started skipping, then service parking brake light came on, then service engine light came on and speed dropped to 44 mph.

20250516FUEL/PROPULSION SYSTEM

My IntelliBeam function stops working sometimes, I can still use the lights as normal but the IntelliBeam function stops every so often and starts working after about 2 to 10 mins. Lane departure warning stops every so often and will start working after 1 to 10 mins, I have noticed that when it stops working at night time then the IntelliBeam function stops working also. When I press the on/off button for lane departure then it will say that lane departure is unavailable right now. I have been

20250516LANE DEPARTURE: WARNING

My IntelliBeam function stops working sometimes, I can still use the lights as normal but the IntelliBeam function stops every so often and starts working after about 2 to 10 mins. Lane departure warning stops every so often and will start working after 1 to 10 mins, I have noticed that when it stops working at night time then the IntelliBeam function stops working also. When I press the on/off button for lane departure then it will say that lane departure is unavailable right now. I have been

20250516EXTERIOR LIGHTING

My IntelliBeam function stops working sometimes, I can still use the lights as normal but the IntelliBeam function stops every so often and starts working after about 2 to 10 mins. Lane departure warning stops every so often and will start working after 1 to 10 mins, I have noticed that when it stops working at night time then the IntelliBeam function stops working also. When I press the on/off button for lane departure then it will say that lane departure is unavailable right now. I have been

20250415POWER TRAIN

Valve body failed while pulling my camper down the interstate. Transmission began to have issues and locked up on us while driving. Luckily i was able to avoid any accidents. Had truck towed to a private Transmission shop to have the transmission repaired. Shop advised the failure was due to the faulty valve body.

20250314POWER TRAIN

Greetings. In December 2024, I brought my vehicle in for the rear end lock up recall. The recall reprogrammed the transmission control module. As admitted, by yourself and GM this doesn't fix the problem. In addition, if the lockup occurs and a new valve body is required, GM is on back order with no date for delivery. Also, it is replacing it with the same valve body, i.e. you will have the same problem in the future. Nextgen Drivetrain has a valve body for around $1000 that fixes the prob

20250314FUEL/PROPULSION SYSTEM

Def heater connection on the tank will arc and melt down causing engine derate and costly repairs. Gm know and has released a service bulletins in 2022. Bulletins N212342980. But even with bulletins done still fails. And talking todealer ships it a very common problem and there is a shortage in parts.

20250305POWER TRAIN

The contact owns a 2020 GMC Sierra 3500. The contact received notification of NHTSA Campaign Number: 24V797000 (Power Train); however, the part to do the recall repair was not yet available. The contact was concerned about the remedy repair not being adequate to repair the vehicle. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a

20250228FUEL/PROPULSION SYSTEM

I was towing my 44'camper entering the highway and during excellration there was a loud bang and the truck shuddered no lights on the dash. Pulled over and did a visual check of the vehicle and did not see anything out of ordinary. Continued on our journey and during the the week noticed clunking noise when shifting into park and into drive with no camper. We shortened our trip and returned home with no futher incidents. Received recall letter from GM in December, called the dealer and was told