Total Complaints
15 filings
GMC SIERRA 3500 · model year
15 NHTSA complaints, 1 crash report, and 4 active recalls for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2013GMCSIERRA 3500 carries 15 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 1 crash, 0 fires, 0 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall Not Rated/5 rating, with Not Rated/5 front crash, Not Rated/5 side crash, and Not Rated/5 rollover scores derived from standardized barrier and dynamic tests.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2013 SIERRA 3500 is air bags with 5 filings, followed by engine (2) and fuel/propulsion system (2). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 4 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle, the full NHTSA campaign numbers are listed below.
NHTSA currently has 2 investigation files overlapping the 2013 SIERRA 3500. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page, a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
15 filings
Crashes Reported
1 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| AIR BAGS | 5 |
| ENGINE | 2 |
| FUEL/PROPULSION SYSTEM | 2 |
| POWER TRAIN | 2 |
| ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL | 1 |
| STEERING | 1 |
| UNKNOWN OR OTHER | 1 |
| SERVICE BRAKES, HYDRAULIC | 1 |
EQUIPMENT
General Motors LLC (GM) is recalling certain 2009-2014 Chevrolet Silverado HD and GMC Sierra HD, 2009 GMC Topkick 5000, 6000, 7000 and 8000 Series and Isuzu F Series, and 2009-2018 Chevrolet Express, and GMC Savana vehicles, equipped with certain Plastic-Handle Fire Extinguishers or Push Button 'Pin
FUEL SYSTEM, GASOLINE:STORAGE:AUXILLARY TANK
General Motors LLC (GM) is recalling certain 2011-2015 Chevrolet Silverado 3500 and GMC Sierra 3500 trucks equipped with dual fuel tanks. The low fuel level sensor for the front tank may stick causing the rear tank to overfill the front tank.
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS,
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
General Motors, LLC (GM) is recalling certain 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alaba
The contact owns a 2013 GMC Sierra 3500. The contact stated that while driving at 50 MPH, the ABS independently engaged. A dealer was contacted. The vehicle was taken to the dealer to be diagnosed; however, the diagnostic result was unknown. The vehicle was not repaired. The manufacturer was not notified of the failure, and informed the contact that the VIN was not under recall. The approximate failure mileage was 14,000.
Mileage: 14,000
The passenger side airbag recall involves the removal of the dashboard and the dealer advised the dashboard may break during this process and I am responsible for the cost to install a new one. Their estimate was $1500.00.
GM TRANSMISSION CONTROL MODULE # 24256861.... There are over 9,000 GM trucks that are sitting idle because GM quit making this part, There are no after market replacements nationwide. When this part fails it shifts the transmission into 2-3 rd gear and goes into limp mode which if you are doing 70 on the interstate you are in for a sudden awakening. It also causes other issues like stablitrac issues there are at least 4 other issues which make the vehicle undrivable It is sad that GM has known of this failure for well over year. It should be a warranty item but is not. I just need my truck to be drivable again.....
Takata Recall. The contact owns a 2013 GMC Sierra 3500. The contact received notification of NHTSA Campaign Number: 21V054000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Neither the dealer nor the manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mileage: 120,350
I was driving down the highway at 75 MPH when the Transmission Control Module overheat and put my truck into third gear causing the truck to speed unsafe.
Takata recall. The contact owns a 2013 GMC Sierra 3500. The contact received notification of NHTSA campaign number: 21V053000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
While driving carrying a full load in the back of the truck, the engine began to lose power, started running rough and then died without any warning within a matter of seconds. No indicator light or warnings were displayed. We were traveling in the number one lane during heavy traffic and had difficulty trying to stop with no power nearly causing an accident. We were left stranded in the fast lane of a large intersection during heavy traffic causing a large traffic jam. The vehicle was towed to a mechanic who found metal shavings throughout the fuel system indicating the high pressure fuel pump had disintegrated internally causing the metal shavings. I have asked the parts be saved for further inspection if necessary. The mechanic stated this type incident has occurred and is a well documented and known deficiency for this make and model of truck.
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 GMC SIERRA 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V053000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED TED BRITT CHEVROLET (46990 HARRY BYRD HWY, STERLING, VA 20164) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE CONSUMER STATED POHANKA CHEVROLET REPLACED THE AIR BAGS UNDER THE RECALL ON 04/08/2021.
TL* THE CONTACT OWNS A 2013 GMC SIERRA 3500. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE CHECK ENGINE WARNING LIGHT ILLUMINATED THE VEHICLE SPEED WAS LIMITED TO 50 MPH. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (RAINBOW NORTH SHORE GMC/CHEVROLET (2925 N. HWY 190, COVINGTON, LA) WHO DIAGNOSED THAT THE KNOCK SENSORS AND INJECTOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 145,000.
Mileage: 145,000
DASH CRACKING OUTBOUND PASSENGER AIR BAG
Mileage: 125,000
AT LOW SPEED THE POWER STEERING LOCKS UP AND IS EXTREMELY DIFFICULT TO OPERATE WHEN TURNING EITHER DIRECTION
Mileage: 61,000
TL* THE CONTACT OWNS A 2013 GMC SIERRA 3500. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO KUHIO CHEVROLET CADILLAC HYUNDAI NISSAN (3033 AUKELE ST, LIHUE, HI 96766, (808) 245-6731) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP AND INJECTORS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 34,500. THE VIN WAS NOT AVAILABLE.
Mileage: 34,500
TL* THE CONTACT OWNS A 2013 GMC SIERRA 3500. WHILE THE VEHICLE WAS AT THE DEALER FOR INSPECTION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. IN ADDITION "TRAILER BRAKE SYSTEM" WAS DISPLAYED ACROSS THE MESSAGE BOARD. THE TECHNICIAN DIAGNOSED THAT THE TRAILER BRAKE SYSTEM MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 14V614000 (ELECTRICAL SYSTEM). THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 5,000.
Mileage: 5,000
TL* THE CONTACT OWNS A 2013 GMC SIERRA 3500. WHILE THE VEHICLE WAS AT THE DEALER FOR INSPECTION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. IN ADDITION "TRAILER BRAKE SYSTEM" WAS DISPLAYED ACROSS THE MESSAGE BOARD. THE TECHNICIAN DIAGNOSED THAT THE TRAILER BRAKE SYSTEM MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 14V614000 (ELECTRICAL SYSTEM). THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 5,000.
Mileage: 5,000
COLLISION WITH A DEER PASSENGER FRONT BUMPER . CAUSED SIGNIFICANT DAMAGE TO THAT AREA OF THE TRUCK , NO PASSENGER IN THE TRUCK WITH ME . UPON IMPACT SET OFF ONE OF THE AIRBAGS BUT DID NOT DEPLOY ! SO THE CHEMICAL EXPLOSION THAT EXPELS THE AIRBAG HAPPENED BUT NO AIRBAG CAME OUT . MY AIRBAG DID NOT DEPLOY EITHER. *TR
Mileage: 37,435
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology - how this data is sourced, computed, and verified.