Total Complaints
9 filings
GMC SIERRA 3500 · model year
9 NHTSA complaints, 2 crash reports, and 1 active recall for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2003GMCSIERRA 3500 carries 9 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 2 crashes, 0 fires, 2 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2003 SIERRA 3500 is service brakes with 2 filings, followed by seat belts:front:retractor (1) and air bags:frontal (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 1 active recall campaign, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle, the full NHTSA campaign numbers are listed below.
NHTSA currently has 2 investigation files overlapping the 2003 SIERRA 3500. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page, a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
9 filings
Crashes Reported
2 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| SERVICE BRAKES | 2 |
| SEAT BELTS:FRONT:RETRACTOR | 1 |
| AIR BAGS:FRONTAL | 1 |
| ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL | 1 |
| STEERING | 1 |
| FUEL SYSTEM, DIESEL | 1 |
| POWER TRAIN | 1 |
| SERVICE BRAKES, HYDRAULIC | 1 |
FUEL SYSTEM, GASOLINE
CERTAIN REPLACEMENT FUEL FILTERS, FRAM BRAND NAME P/N G3727, WITH DATE CODES X52911 THROUGH X60801 SEQUENTIALLY OR X600141 AND A MEXICO COUNTRY OR ORIGIN MARKING ON THE FUEL FILTER HOUSING MANUFACTURED FROM OCTOBER 18, 2005, THROUGH MARCH 21, 2006, SOLD FOR USE ON THE VEHICLES LISTED ABOVE AND ON CE
BRAKE LINES ARE HEAVILY RUSTED, TRUCK IS BEYOND WARRANTY, DEALER WILL NOT REPLACE UNLESS RECALLED. *TR
Mileage: 110,000
I ONLY HAD 27050 MILES WHEN BRAKE LINES, BURST LUCKILY TRAVELING ONLY 5 MPH. I HAD TO REPLACE ALL BRAKE LINES, REAR BRAKE CALIPERS. THEN AT 28,640 MILES I HAD TO REPLACE THE MASTER CYLINDER. WHAT IN THE WORLD IS GM DOING? WHAT HAPPENED TO THE QUALITY OF GM? *TR
Mileage: 27,050
I RECENTLY HAD A BRAKE FAILURE ON MY 2003 GMC SIERRA 3500 SERIES TRUCK. I WAS DRIVING WHEN MY BRAKES GAVE OUT. THE PEDAL WENT TO THE FLOOR AND I WAS BARELY ABLE TO STOP BEFORE STRIKING A PARKED CAR. I TOOK IT TO THE DEALER AND WAS TOLD THAT MY BRAKE LINES AND CALIPERS ARE CORRODED AND IN NEED OF REPLACEMENT FOR A $4200. I HAD THE BRAKES REPLACED LAST FEBRUARY AND PUT LESS THAN 1000 MILES BEFORE THIS INCIDENT. THE REAR BRAKE PADS WHICH WERE REPLACED THEN NEEDED TO BE REPLACED BECAUSE OF CORROSION ISSUES. I HAVE HAD TO REPLACE THE BRAKES ON THIS TRUCK 4 TIMES SINCE I PURCHASED IT EACH TIME BECAUSE OF CORROSION ISSUES. I HAVE BEEN TOLD BY GM THAT I DO NOT DRIVE THE TRUCK ENOUGH. I AM AFRAID TO DRIVE IT FOR TWO REASONS 1. IT MIGHT NOT STOP WHEN I NEED IT TO AND 2. EVERYTIME I DRIVE IT ENDS UP COSTING ME MORE MONEY. THE TRANSMISSION LINES WERE REPLACED LAST SUMMER FOR THE SAME ISSUE. THIS TRUCK HAS COST ME OVER $20,000 IN REPAIRS SINCE 2005 NOT INCLUDING MAINTENANCE ISSUES. WHEN
Mileage: 21,503
I RECENTLY HAD A BRAKE FAILURE ON MY 2003 GMC SIERRA 3500 SERIES TRUCK. I WAS DRIVING WHEN MY BRAKES GAVE OUT. THE PEDAL WENT TO THE FLOOR AND I WAS BARELY ABLE TO STOP BEFORE STRIKING A PARKED CAR. I TOOK IT TO THE DEALER AND WAS TOLD THAT MY BRAKE LINES AND CALIPERS ARE CORRODED AND IN NEED OF REPLACEMENT FOR A $4200. I HAD THE BRAKES REPLACED LAST FEBRUARY AND PUT LESS THAN 1000 MILES BEFORE THIS INCIDENT. THE REAR BRAKE PADS WHICH WERE REPLACED THEN NEEDED TO BE REPLACED BECAUSE OF CORROSION ISSUES. I HAVE HAD TO REPLACE THE BRAKES ON THIS TRUCK 4 TIMES SINCE I PURCHASED IT EACH TIME BECAUSE OF CORROSION ISSUES. I HAVE BEEN TOLD BY GM THAT I DO NOT DRIVE THE TRUCK ENOUGH. I AM AFRAID TO DRIVE IT FOR TWO REASONS 1. IT MIGHT NOT STOP WHEN I NEED IT TO AND 2. EVERYTIME I DRIVE IT ENDS UP COSTING ME MORE MONEY. THE TRANSMISSION LINES WERE REPLACED LAST SUMMER FOR THE SAME ISSUE. THIS TRUCK HAS COST ME OVER $20,000 IN REPAIRS SINCE 2005 NOT INCLUDING MAINTENANCE ISSUES. WHEN
Mileage: 21,503
TL* THE CONTACT OWNS A 2003 GMC 3500 DURAMAX . THE CONTACT STATED THAT THE VEHICLE WOULD STALL WITHOUT WARNING. THE FUEL INJECTORS WERE REPLACED BUT THE FAILURE RECURRED AND CAUSED DAMAGE TO THE ENGINE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 80,000 UPDATED 9/20/11 *CN UPDATED 2/23/12 *CN
Mileage: 80,000
POWER STEERING AND/OR BRAKING MAY BECOME INOPERATIVE OR DRASTICALLY REDUCED PERFORMANCE WHEN USED AT SAME TIME BECAUSE POWER STEERING PUMP IS ALSO POWER BRAKE PUMP AND SYSTEM DOES NOT HAVE ENOUGH PRESSURE OR FLOW CAPACITY TO SUPPLY BOTH STEERING AND BRAKING TOGETHER. THIS COULD RESULT IN LOSS OF CONTROL OF VEHICLE. *TR
2003 GMC SPEEDOMETER NOT WORKING. THIS IS A VERY COMMON PROBLEM WITH GMC AND THERE SHOULD BE A RECALL. *NM
Mileage: 50,000
DT*: THE CONTACT STATED WHILE DRIVING AT 35 MPH, THE VEHICLE WAS INVOLVED IN A CRASH. THE VEHICLE WAS HIT ON THE DRIVER'S SIDE REAR QUARTER PANEL BY ANOTHER VEHICLE. AFTER THE VEHICLE WAS STRUCK, IT FLIPPED UPSIDE DOWN. THE CONTACT WAS BUCKLED IN THE DRIVER'S SEAT. HOWEVER, THE SEAT BELT DID NOT RETRACT AND HOLD THE CONTACT IN THE SEAT AND THE AIR BAGS DID NOT DEPLOY. THE CONTACT'S HEAD HIT THE PASSENGER DOOR WINDOW AT SUCH FORCE THE WINDOW SHATTERED AND BROKE. THE CONTACT'S HEAD WAS LYING OUTSIDE THE VEHICLE ON THE ASPHALT. AFTER THE INITIAL IMPACT, THE CONTACT RELEASED THE SEAT BELT AND CLIMBED OUT OF THE VEHICLE. INJURIES TO THE HEAD AND NECK WERE SUSTAINED. THE POLICE FILED A REPORT AT THE SCENE. THE INSURANCE COMPANY DID AN ASSESSMENT OF THE VEHICLE AND DEEMED IT TOTALED. UPDATED 03/03/06.
Mileage: 71,000
DT*: THE CONTACT STATED WHILE DRIVING AT 35 MPH, THE VEHICLE WAS INVOLVED IN A CRASH. THE VEHICLE WAS HIT ON THE DRIVER'S SIDE REAR QUARTER PANEL BY ANOTHER VEHICLE. AFTER THE VEHICLE WAS STRUCK, IT FLIPPED UPSIDE DOWN. THE CONTACT WAS BUCKLED IN THE DRIVER'S SEAT. HOWEVER, THE SEAT BELT DID NOT RETRACT AND HOLD THE CONTACT IN THE SEAT AND THE AIR BAGS DID NOT DEPLOY. THE CONTACT'S HEAD HIT THE PASSENGER DOOR WINDOW AT SUCH FORCE THE WINDOW SHATTERED AND BROKE. THE CONTACT'S HEAD WAS LYING OUTSIDE THE VEHICLE ON THE ASPHALT. AFTER THE INITIAL IMPACT, THE CONTACT RELEASED THE SEAT BELT AND CLIMBED OUT OF THE VEHICLE. INJURIES TO THE HEAD AND NECK WERE SUSTAINED. THE POLICE FILED A REPORT AT THE SCENE. THE INSURANCE COMPANY DID AN ASSESSMENT OF THE VEHICLE AND DEEMED IT TOTALED. UPDATED 03/03/06.
Mileage: 71,000
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology - how this data is sourced, computed, and verified.