Total Complaints
15 filings
GMC SIERRA 3500 · model year
15 NHTSA complaints, 4 crash reports for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 1997GMCSIERRA 3500 carries 15 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 4 crashes, 0 fires, 4 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 1997 SIERRA 3500 is steering:linkages:tie rod assembly with 2 filings, followed by power train:axle assembly (1) and seats (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.
NHTSA currently has 2 investigation files overlapping the 1997 SIERRA 3500. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page, a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
15 filings
Crashes Reported
4 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| STEERING:LINKAGES:TIE ROD ASSEMBLY | 2 |
| POWER TRAIN:AXLE ASSEMBLY | 1 |
| SEATS | 1 |
| SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS | 1 |
| SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP | 1 |
| STEERING:HYDRAULIC POWER ASSIST:PUMP | 1 |
| SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM | 1 |
| ENGINE AND ENGINE COOLING:ENGINE:GASOLINE | 1 |
| STEERING | 1 |
| POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL | 1 |
| SEAT BELTS:FRONT:BUCKLE ASSEMBLY | 1 |
| STRUCTURE | 1 |
| VISIBILITY:WINDSHIELD WIPER/WASHER | 1 |
| SERVICE BRAKES, HYDRAULIC | 1 |
MY BRAKES FAILED WHEN I GOT INTO A WRECK, THE PEDDLE WENT TO THE FLOOR ITS LIKE MY BRAKES WERE NOT THERE. I HAVE A 97 GMC K3500 4 DOOR LONG BED 4 WHEEL DRIVE, I FELT THAT I SHOULD HAVE BEEN ABLE TO STOP,I ALSO HAVE TO REPLACE MY FRONT BRAKES EVERY YEAR NO MATTER WHAT KIND I BUY. *NLM
Mileage: 95,000
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
BRAKE BOOSTER MALFUNCTIONED, CAUSING NO BRAKING ABILITY WHICH MAY HAVE RESULTED IN A CRASH. ALSO, DRIVER AND PASSENGER REAR SEATBELTS , WERE LOCKED UP, COULD NOT USE THE SEATBELT AND WON'T PROTECT THE OCCUPANT IN EVENT A CRASH. DEALER REPLACED BOTH SEATBELTS. THE REAR OF CAB WAS NOT WELDED PROPERLY. DEALER HAD TO WELD THE REAR CAB TO FRONT. REAR AXLE SEAL WILL GO OUT, CAUSING OIL TO GO INTO THE BRAKE SHOES, RESULTING IN NO REAR BRAKES. THE ENGINE STALLED. HAD TO GET A REBUILT ENGINE, AND THE MANUFACTURER PUT OUT A TSB BUT HAS NO SOLUTION. *AK THE ENGINE FELL APART JUST AFTER WARRANTY EXPIRED. THE STEERING SUDDENLY LOCKED WHILE THE VEHICLE WAS MAKING A TURN. *YH
BRAKE BOOSTER MALFUNCTIONED, CAUSING NO BRAKING ABILITY WHICH MAY HAVE RESULTED IN A CRASH. ALSO, DRIVER AND PASSENGER REAR SEATBELTS , WERE LOCKED UP, COULD NOT USE THE SEATBELT AND WON'T PROTECT THE OCCUPANT IN EVENT A CRASH. DEALER REPLACED BOTH SEATBELTS. THE REAR OF CAB WAS NOT WELDED PROPERLY. DEALER HAD TO WELD THE REAR CAB TO FRONT. REAR AXLE SEAL WILL GO OUT, CAUSING OIL TO GO INTO THE BRAKE SHOES, RESULTING IN NO REAR BRAKES. THE ENGINE STALLED. HAD TO GET A REBUILT ENGINE, AND THE MANUFACTURER PUT OUT A TSB BUT HAS NO SOLUTION. *AK THE ENGINE FELL APART JUST AFTER WARRANTY EXPIRED. THE STEERING SUDDENLY LOCKED WHILE THE VEHICLE WAS MAKING A TURN. *YH
BRAKE BOOSTER MALFUNCTIONED, CAUSING NO BRAKING ABILITY WHICH MAY HAVE RESULTED IN A CRASH. ALSO, DRIVER AND PASSENGER REAR SEATBELTS , WERE LOCKED UP, COULD NOT USE THE SEATBELT AND WON'T PROTECT THE OCCUPANT IN EVENT A CRASH. DEALER REPLACED BOTH SEATBELTS. THE REAR OF CAB WAS NOT WELDED PROPERLY. DEALER HAD TO WELD THE REAR CAB TO FRONT. REAR AXLE SEAL WILL GO OUT, CAUSING OIL TO GO INTO THE BRAKE SHOES, RESULTING IN NO REAR BRAKES. THE ENGINE STALLED. HAD TO GET A REBUILT ENGINE, AND THE MANUFACTURER PUT OUT A TSB BUT HAS NO SOLUTION. *AK THE ENGINE FELL APART JUST AFTER WARRANTY EXPIRED. THE STEERING SUDDENLY LOCKED WHILE THE VEHICLE WAS MAKING A TURN. *YH
BRAKE BOOSTER MALFUNCTIONED, CAUSING NO BRAKING ABILITY WHICH MAY HAVE RESULTED IN A CRASH. ALSO, DRIVER AND PASSENGER REAR SEATBELTS , WERE LOCKED UP, COULD NOT USE THE SEATBELT AND WON'T PROTECT THE OCCUPANT IN EVENT A CRASH. DEALER REPLACED BOTH SEATBELTS. THE REAR OF CAB WAS NOT WELDED PROPERLY. DEALER HAD TO WELD THE REAR CAB TO FRONT. REAR AXLE SEAL WILL GO OUT, CAUSING OIL TO GO INTO THE BRAKE SHOES, RESULTING IN NO REAR BRAKES. THE ENGINE STALLED. HAD TO GET A REBUILT ENGINE, AND THE MANUFACTURER PUT OUT A TSB BUT HAS NO SOLUTION. *AK THE ENGINE FELL APART JUST AFTER WARRANTY EXPIRED. THE STEERING SUDDENLY LOCKED WHILE THE VEHICLE WAS MAKING A TURN. *YH
BRAKE BOOSTER MALFUNCTIONED, CAUSING NO BRAKING ABILITY WHICH MAY HAVE RESULTED IN A CRASH. ALSO, DRIVER AND PASSENGER REAR SEATBELTS , WERE LOCKED UP, COULD NOT USE THE SEATBELT AND WON'T PROTECT THE OCCUPANT IN EVENT A CRASH. DEALER REPLACED BOTH SEATBELTS. THE REAR OF CAB WAS NOT WELDED PROPERLY. DEALER HAD TO WELD THE REAR CAB TO FRONT. REAR AXLE SEAL WILL GO OUT, CAUSING OIL TO GO INTO THE BRAKE SHOES, RESULTING IN NO REAR BRAKES. THE ENGINE STALLED. HAD TO GET A REBUILT ENGINE, AND THE MANUFACTURER PUT OUT A TSB BUT HAS NO SOLUTION. *AK THE ENGINE FELL APART JUST AFTER WARRANTY EXPIRED. THE STEERING SUDDENLY LOCKED WHILE THE VEHICLE WAS MAKING A TURN. *YH
BRAKE BOOSTER MALFUNCTIONED, CAUSING NO BRAKING ABILITY WHICH MAY HAVE RESULTED IN A CRASH. ALSO, DRIVER AND PASSENGER REAR SEATBELTS , WERE LOCKED UP, COULD NOT USE THE SEATBELT AND WON'T PROTECT THE OCCUPANT IN EVENT A CRASH. DEALER REPLACED BOTH SEATBELTS. THE REAR OF CAB WAS NOT WELDED PROPERLY. DEALER HAD TO WELD THE REAR CAB TO FRONT. REAR AXLE SEAL WILL GO OUT, CAUSING OIL TO GO INTO THE BRAKE SHOES, RESULTING IN NO REAR BRAKES. THE ENGINE STALLED. HAD TO GET A REBUILT ENGINE, AND THE MANUFACTURER PUT OUT A TSB BUT HAS NO SOLUTION. *AK THE ENGINE FELL APART JUST AFTER WARRANTY EXPIRED. THE STEERING SUDDENLY LOCKED WHILE THE VEHICLE WAS MAKING A TURN. *YH
POWER STEERING PUMP FAILED UNEXPECTEDLY WHILE DRIVING AT APPROXIMATELY AT 65 MPH, CAUSING LOSS OF POWER STEERING AND POWER BRAKES, WHICH COULD HAVE RESULTED IN A CRASH. *AK
THE ABS BRAKING SYSTEM MALFUNCTIONED, CAUSING BRAKE PEDAL TO THE FLOOR AND RESULTING IN EXTENDED STOPPING DISTANCE, WHICH ALMOST CAUSE A CRASH. PLEASE PROVIDE FURTHER INFORMATION. *AK
UNDER NORMAL BRAKING AND ON REGULAR ROAD CONDITIONS WHEN APPLYING THE BRAKES TRUCK PULLS TO THE LEFT AND THE PEDAL IS SOFT. THE FRONT BRAKES WERE REPLACED AT 21,000 MILES AND REAR BRAKES WERE REPLACED AT 22,000 MILES. OWNER STILL EXPERIENCING PROBLEMS WITH BRAKES. PLEASE PROVIDE FURTHER DETAILS. *AK
INSURED PERSON WAS DRIIVING ON HIGHWAY AT 55MPH WHEN FRONT RIGHT INNER TIE ROD END BROKE, CAUSING LOSS OF CONTROL. HIT THREE OTHER VEHICLES, CAUSING INJURIES TO TWO. DEALER NOTIFIED. *AK
INSURED PERSON WAS DRIVING ON HIGHWAY AT 55MPH WHEN LEFT SIDE INNER TIE ROD BROKE, CAUSING LOSS OF CONTROL. HIT THREE OTHER VEHICLES AND CAUSING TWO INJURIES. DEALER NOTIFIED. *AK
WHILE DRIVING THE DRIVER'S SIDE SEAT FRAME BROKE, CAUSING THE SEAT TO FALL BACKWARDS. *AK
VEHICLE'S REAR AXLE BECAME DETCHED FROM VEHICLE WHEN APPLYING BRAKES. BOLTS FROM THE MFR PLANT WERE MISSING. THIS OCCURRED WITH ONLY 300 MILES ON THE CAR. *AK
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology - how this data is sourced, computed, and verified.