2020 GMC SIERRA 2500

105 complaints filed with NHTSA.

105
Complaints
1
Crashes
7
Fires
1
Injuries
0
Deaths

NHTSA Safety Rating

Not Rated/5
Overall
Not Rated/5
Front Crash
Not Rated/5
Side Crash
Not Rated/5
Rollover

Complaints by Component

ComponentCount
POWER TRAIN21
UNKNOWN OR OTHER16
SERVICE BRAKES12
ELECTRICAL SYSTEM12
ENGINE10
STEERING6
STRUCTURE:BODY4
VEHICLE SPEED CONTROL3
EXTERIOR LIGHTING2
WHEELS2
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING2
TIRES2
TRACTION CONTROL SYSTEM1
ELECTRONIC STABILITY CONTROL (ESC)1
SUSPENSION1

Recalls (9)

20V44600030/07/2020

AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR

General Motors, LLC. (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5 and XT6, Chevrolet Blazer, Silverado 1500, 2500 and 3500 and Traverse and GMC Acadia and Sierra 1500, 2500 and 3500 vehicles. The diffuser component of the Roof-Rail Air Bag (RRAB) inflator may not have been properly cr

21V57800029/07/2021

TIRES:TEMPORARY/EMERGENCY SPARE TIRE

General Motors, LLC. (GM) is recalling certain 2020-2021 Chevrolet Silverado 2500 and GMC Sierra 2500 vehicles equipped with a 17" spare tire (RPO ZHQ or ZXT) and either the 20" accessory road tire (RPO REM) or the 18" accessory road tire (RPO Q2V). Operating the spare tire with other 20" or 18" ti

24V79700024/10/2024

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE

General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and caus

20V79200017/12/2020

SEAT BELTS

General Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The seat belt brackets may not be secured to the seat fram

19V81400014/11/2019

SEAT BELTS:PRETENSIONER

General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500, and 2020 Silverado 2500, Silverado 3500, Sierra 2500, and Sierra 3500 vehicles equipped with carpet floor covering. When the front seat belt pretensioners deploy, hot gas may vent through an opening

20V14200012/03/2020

LATCHES/LOCKS/LINKAGES:HOOD:LATCH

General Motors LLC (GM) is recalling certain 2020 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The hood-latch striker wires may not have been heat-treated properly, possibly causing them to fracture.

26V08300012/02/2026

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE

General Motors, LLC is recalling certain 2020 Chevrolet Silverado 2500, 3500, GMC Sierra 2500, 3500, and 2020-2022 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles that may have been repaired incorrectly under recall 24V797. The transmission control valve may fail and cause the rear wheels to l

20V32400004/06/2020

STRUCTURE:BODY:HOOD

General Motors LLC (GM) is recalling certain 2020 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles previously recalled under 20V-142. Some of the vehicles in 20V-324 were not part of Recall 20V-142 but received defect parts during another service (typically during collision r

24V06000001/02/2024

LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH

General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently

Recent Complaints

20260215POWER TRAIN

A couple times I heard loud clanking coming from rear brakes. One time in particular I was trying to stop and it felt line someone had ran into my truck but must have been the rear wheel locking up

20251220ELECTRICAL SYSTEM

The main tailgate will not go down or function properly and it says online there is a national recall for this, but does not come up when I search my vehicle. When I turn on my left turn signal the brights flash for no reason and this is a known major issue with the vehicles as well. The trucks computer is telling me low on coolant even though it is not that has already been fixed through a 3rd pARTY WARRANTY Parking brake was stuck on when I bought the vehicle and had been for a long time yo

20251220SERVICE BRAKES

The main tailgate will not go down or function properly and it says online there is a national recall for this, but does not come up when I search my vehicle. When I turn on my left turn signal the brights flash for no reason and this is a known major issue with the vehicles as well. The trucks computer is telling me low on coolant even though it is not that has already been fixed through a 3rd pARTY WARRANTY Parking brake was stuck on when I bought the vehicle and had been for a long time yo

20251220FORWARD COLLISION AVOIDANCE: WARNINGS

The main tailgate will not go down or function properly and it says online there is a national recall for this, but does not come up when I search my vehicle. When I turn on my left turn signal the brights flash for no reason and this is a known major issue with the vehicles as well. The trucks computer is telling me low on coolant even though it is not that has already been fixed through a 3rd pARTY WARRANTY Parking brake was stuck on when I bought the vehicle and had been for a long time yo

20251213STEERING

Bad vibration and bad wobble in steering wheel and front end components. This is the 3rd or 4th time my truck has been back to the dealer because of the same issue!

20251207ENGINE

Catastrophic engine failure after taking it in for the April 2025 recall. Complete engine replacement needed

20251124FireELECTRICAL SYSTEM

The rear defroster massively overheated. It started heavily smoking and eventually exploded the rear windows. Only warning sign was the smoke which we noticed quickly because the windows were up. Had the windows been down we might not have noticed before a fire started. I'm taking it to a dealership now. This module also triggers on from a remote start. Extremely dangerous!!!

20251124FireVISIBILITY/WIPER

The rear defroster massively overheated. It started heavily smoking and eventually exploded the rear windows. Only warning sign was the smoke which we noticed quickly because the windows were up. Had the windows been down we might not have noticed before a fire started. I'm taking it to a dealership now. This module also triggers on from a remote start. Extremely dangerous!!!

20251124FireSTRUCTURE:BODY

The rear defroster massively overheated. It started heavily smoking and eventually exploded the rear windows. Only warning sign was the smoke which we noticed quickly because the windows were up. Had the windows been down we might not have noticed before a fire started. I'm taking it to a dealership now. This module also triggers on from a remote start. Extremely dangerous!!!

20251014POWER TRAIN

Torque converter in my transmission we out, causing my gears to grind and lose power. Slight rumbling sound under the front passenger seat, First dealer (Palmen Motors, Kenosha WI) told me there was nothing wrong with the vehicle and no transmission error codes exist. Second dealer (Parks GMC, Greenville SC) indicated that i need a complete new transmission. Part is on backorder for the last 4 weeks and I am without my vehicle. No ETA for new part or any information on why it failed prematu

20251007ELECTRICAL SYSTEM

I have taken the vehicle to my local dealership six times. The tailgate started opening and the headlights were blinking on and off. This happened 3 months after I bought it. The dealership told me they changed the tailgate switch and they said there wasn’t anything wrong with my lights. Two weeks after the dealership said they changed the tailgate switch, the tailgate started opening and closing. The lights also stopped working driving down the road at night. This happened 3 different times a

20251007EXTERIOR LIGHTING

I have taken the vehicle to my local dealership six times. The tailgate started opening and the headlights were blinking on and off. This happened 3 months after I bought it. The dealership told me they changed the tailgate switch and they said there wasn’t anything wrong with my lights. Two weeks after the dealership said they changed the tailgate switch, the tailgate started opening and closing. The lights also stopped working driving down the road at night. This happened 3 different times a

20251007STEERING

I have taken the vehicle to my local dealership six times. The tailgate started opening and the headlights were blinking on and off. This happened 3 months after I bought it. The dealership told me they changed the tailgate switch and they said there wasn’t anything wrong with my lights. Two weeks after the dealership said they changed the tailgate switch, the tailgate started opening and closing. The lights also stopped working driving down the road at night. This happened 3 different times a

20250915ENGINE

The catalytic converter failed at 93,000 miles, and 64 months. GM says it is out of warranty.

20250811POWER TRAIN

The contact owns a 2020 GMC Sierra 2500. The contact stated that while driving approximately 70-80 MPH, the transmission downshifted, and the rear wheels locked up. The contact was able to coast to the side of the road. The contact was unsure if a warning light had illuminated. The vehicle was towed to the dealer, where it was diagnosed and determined that the transmission had failed and needed to be replaced. There were metal shavings found mixed in with the transmission fluid; however, the veh

Mileage: 166,000

20250707POWER TRAIN

The contact owns a 2020 GMC Sierra 2500. The contact stated that while her husband was driving 30 MPH, the rear wheels locked up and the vehicle skidded to a complete stop. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the transmission. The contact was informed that the transmission had imploded and needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number:

Mileage: 125,000

20250624POWER TRAIN

What component or system failed or malfunctioned, and is it available for inspection upon request? - Transmission Valve Body resulting in a P0700 & P0747 code. Yes currently installed in vehicle. How was your safety or the safety of others put at risk? - When the vehicle goes into a limp mode to protect the transmission and rear-wheel lock up, the truck shuttered and hard downshifted. Speed limit is restricted to 5th gear only. I've been instructed by GM to continue driving and using the vehi

20250517POWER TRAIN

After the transmission recall was completed, I’m now having erratic shifting. Having the recall adding software monitoring for a hardware issue is inadequate. Now that I am out of warrentee, gm has not resolved the issue and now I am having shifting problems.

20250514UNKNOWN OR OTHER

Cracks in the rear sliding window plastic upper rail glass guide causing Rear window leaking water and causing mold from water leaking. GMC has a service bulletin number 18-NA-383 knowing of this issue and not telling customers purchasing the GMC vehicle. The service bulletin was released in 2019 before purchasing the truck and they still didn't inform the customers. My child rides in the back in a car seat and now has been breathing in this mold and mildew for how long. I have had my vehicl

20250513UNKNOWN OR OTHER

Tailgate unlatches unexpectedly. Has happened while parked and while driving. Almost caused accident to others.