Total Complaints
197 filings
GMC ENVOY XUV · model year
197 NHTSA complaints, 5 crash reports for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2004GMCENVOY XUV carries 197 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 5 crashes, 2 fires, 6 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2004 ENVOY XUV is electrical system with 46 filings, followed by electrical system: instrument cluster/panel (32) and fuel system, gasoline (17). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.
NHTSA currently has 1 investigation file overlapping the 2004 ENVOY XUV. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
197 filings
Crashes Reported
5 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| ELECTRICAL SYSTEM | 46 |
| ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL | 32 |
| FUEL SYSTEM, GASOLINE | 17 |
| AIR BAGS | 9 |
| VEHICLE SPEED CONTROL | 8 |
| FUEL/PROPULSION SYSTEM | 8 |
| LATCHES/LOCKS/LINKAGES | 7 |
| EXTERIOR LIGHTING | 5 |
| ENGINE | 5 |
| VISIBILITY:POWER WINDOW DEVICES AND CONTROLS | 4 |
| VISIBILITY | 4 |
| VISIBILITY:GLASS, SIDE/REAR | 3 |
| UNKNOWN OR OTHER | 3 |
| STRUCTURE:BODY | 3 |
| FUEL SYSTEM, OTHER | 3 |
TL* THE CONTACT OWNS A 2004 GMC ENCLAVE XUV. THE CONTACT STATED THAT WHILE DRIVING ABOUT 55 MPH, THE LOW BEAM LIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHERE THE FAILURE WAS NOT DUPLICATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE RECURRED FOUR TIMES WHILE DRIVING AT VARIOUS SPEEDS. THE DEALER WAS NOT CONTACTED. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS ABOUT 186,000.
Mileage: 186,000
THE THIRD BRAKE LIGHT CONNECTIONS LOCATED IN THE REAR TAILGATE ARE SEVERELY CORRODED AND WILL NOT LIGHT UP WHEN BRAKING. THIS CONDITION DOES NOT ALLOW PASSING OF STATE INSPECTION. THE ENTIRE BRAKE LIGHT ASSEMBLY AND WIRE HARNESS MUST TO REPLACED TO PASS STATE VEHICLE INSPECTION. THIS CONDITION IS CONTINUOUS, WHEN PARKED, WHEN DRIVING (WE FOLLOWED IT AROUND THE BLOCK TO SEE IF IT JIGGLED ON), I HAVE NOTHING TO UPLOAD BECAUSE THE BRAKE LIGHT WILL NOT LIGHT UP.
Mileage: 87,000
I WAS DOING A REAR BRAKE JOB AND SMELLED GASOLINE, SO I WENT UNDER THE VEHICLE AND OBSERVED THERE WAS A WET SPOT ON THE REAR OF THE FUEL TANK. UPON CLOSER EXAMINATION I FOUND THE INLET PART OF THE FUEL TANK WAS BROKEN AND ALLOWING FUEL TO EXIT THE TANK, CAN WE SAY FIRE RISK, SO I WENT ONLINE TO TRY TO PURCHASE A REPLACEMENT TANK AND I FOUND WHERE SEVERAL PEOPLE HAD HAD THIS SAMEPROBLEM, BUT NO RECALL IS IN PLACE ?????
Mileage: 159,000
CAR WAS BOUGHT IN 2004. WAS TAKEN TO THE DEALER SEVERAL TIMES TO HAVE AIRBAG LIGHT FIX BUT IT WAS NEVER RESOLVED IT WAS SAID TO BE FINE. NO HAZARD. NEVER INVOLVED IN A CAR CRASH. CARS TURNS ON AND IT PROMPT YOU TO CHECK AIRBAGS. TODAY I WAS WATCHING THE NEWS AND SOMEONE MENTIONED THIS SITE. I WANTED TO SEE IT THERE HAS BEEN A RECALL
VEHICLE HAS HAD STRONG ODOR OR RAW FUEL COMING FROM DRIVING SIDE WHEEL WELL. HAD MECHANIC CHECK THIS OUT AND I WAS TOLD THIS HAS A FUEL LEAK NEAR THE FUEL FILTER / FILLER NECK AND POSSIBLE GAS TANK ISSUE WHICH IS CLOSE TO THE EXHAUST PIPE. THIS IS A KNOWN ISSUE FROM GM OWNERS BUT RECALL HAS NOT BEEN ADVISED. INFORMED GM OF ISSUE ON 10/26 BUT THEY WILL NOT FIX. THIS WILL COST UPWARDS OF $1100-$1600 TO FIX. *TR
TL* THE CONTACT OWNS A 2004 GMC ENVOY XUV. WHILE ATTEMPTING TO UTILIZE THE LIFTGATE, IT FAILED TO OPERATE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
2004 ENVOY XUV, IMPECCABLY MAINTAINED, CAR WAS PARKED IN MY DRIVE WAY AND I STARTED IT TO GO TO THE STORE AND IT STARTED CHUGGING AND THEN ALMOST DIED, BUT THEN WENT BACK TO NORMAL BUT THE SERVICE ENGINE SOON AND REDUCED ENGINE POWER LIGHTS ILLUMINATED ON DASH.TURNED OFF ENGINE. RESTARTED, AND THE SERVICE ENGINE SOON LIGHT WAS STILL THERE SO MY HUSBAND HOOKED UP HIS CODE READER AND IT HAD THE CODE P1680 ( THROTTLE BODY POSTIONING CENSOR.) AND THIS ISN'T THE FIRST TIME IT'S DONE IT BUT THE ENGINE LIGHT HAS ALWAYS JUST FLASHED IT WOULD NEVER STAY ON SO WE COULD READ THE CODE. BUT IN ORDER TO FIX THIS YOU HAVE TO BUY A WHOLE NEW THROTTLE BODY HOUSING BECAUSE THE CENSOR IS BUILT INTO IT. AND IT ISN'T CHEAP. AT AUTOZONE IT IS $280.00. AND YOU HAVE TO ALSO BUY A GASKET FOR IT AND NEW INTAKE MANIFOLD GASKETS BECAUSE TO REMOVE THE THROTTLE BODY HOUSING WHICH IS CONNECTED TO THE MANIFOLD YOU HAVE YO REMOVE THE MANIFOLD ALSO. HOW IN THE WORLD DOES GM EXPECT US TO BE ABLE TO FIX THIS ISSUE IF IT'
Mileage: 111,848
STARTED SMELLING GAS, STARTED DRIPPING FUEL. AFTER INVESTIGATING THE FUEL LINES COMING OUT OF THE FUEL PUMP WERE SEVERELY CORRODED AT THE TOP OF THE GAS TANK. DRIPPING GAS COULD HAVE CAUGHT FIRE. LEARNED THERE WAS A TSB ON THIS AND EXTENDED WARRENTY DUE TO CORROSION OF FUEL LINES. THE WARRENTY WAS FOR 10 YEARS OR 150K. THE VEHICLE IS NOW 11 YEARS OLD. I HAVE LIVED IN THE SAME HOUSE FOR EIGHT YEARS AND NEVER RECEIVED A RECALL OR TSB NOTICE FROM GMC. OVER 800$ FOR A NEW FUEL PUMP AND TO DROP GAS TANK FOR REPAIRS. WHILE THE VEHICLE IS A 2004 IT ONLY HAS 67K ON IT.
Mileage: 67,245
ABOUT 9-10 MONTHS AGO STARTED NOTICING A FUEL SMELL AROUND BACK OF TRUCK. REPLACED GAS CAP, BUT THE ODOR CONTINUED. INQUIRED AT LOCAL DEALER, BUT WAS TOLD THEY COULD NOT DETERMINE THE CAUSE. TRIED A LOCAL MECHANIC THAT I HAD USED BEFORE, BUT AT THAT TIME, THEY CLAIMED THEY FOUND NO CAUSE EITHER. ON MY THIRD TRIP TO LOCAL MECHANIC, WAS INFORMED THAT THERE IS A CRACK IN MY FILLER/GAS TANK CAUSING THE SMELL. FINALLY THEY FOUND THE CAUSE ONLY TO INFORM ME THAT NOW MY TRUCK IS BEYOND THE MILEAGE AND/OR DATE OF THE 'RECALL' THAT I WAS NEVER INFORMED ABOUT BY GMC ABOUT MY GAS TANK, AND IT WILL ONLY COST "ABOUT" $1200 TO REPLACE MY GAS TANK. I'VE RESIDED IN THE SAME HOME WELL LONGER THAN I'VE OWNED MY TRUCK, SO MY HOME ADDRESS, PHONE NUMBER AND EMAIL ARE ALL STILL THE SAME AS THEY WERE THEN, AND HAD NO NOTIFICATION THAT THEIR WAS ANY TYPE OF RECALL ON MY TRUCK. HAVE TRIED EMAILING AND SNAIL MAILING GMC ON MANY NUMEROUS OCCASIONS TO SEE IF I COULD GET ANY HELP WITH THE UNKNOWN OF RECALL, BUT HA
Mileage: 90,000
TL* THE CONTACT OWNS A 2004 GMC ENVOY XUV. WHILE DRIVING, THE CONTACT SMELLED FUEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE FUEL PUMP WAS CORRODED AND THE ODOR WAS A RESULT OF A FUEL LEAK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 116,000.
Mileage: 116,000
MY AIRBAG LIGHT REMAINS ON, INDICATING THAT THERE IS A PROBLEM. THE DEALER CLAIMS THAT THE BAG WILL EITHER NOT DEPLOY, OR SUDDENLY DEPLOY FOR NO REASON UNLESS I REPLACE IT. I WAS TOLD THIS WAS NOT PART OF THE RECALLS...BUT IT IS CLEARLY A SAFETY ISSUE. I DON'T FEEL THAT I SHOULD PAY FOR THE REPLACEMENT.
Mileage: 38,000
AFTER REFUELING THE VEHICLE, A STRONG ODOR OF GASOLINE WAS PRESENT AND THE "SERVICE VEHICLE SOON" LIGHT WAS LIT. USING THE ON-STAR VEHICLE DIAGNOSTIC SERVICE, THE DIAGNOSTIC CODE INDICATED A FUEL SYSTEM LEAK OR LOOSE GAS CAP. HOWEVER, UPON INSPECTING THE VEHICLE IT WAS FOUND THAT THE FUEL TANK INLET CHECK VALVE, WHICH IS PART OF THE FUEL TANK, WAS FRACTURED AND LEAKING FUEL. IN CHECKING WITH GMC, THERE WAS AN EXISTING NHTSA ACTION NUMBER: PE07014 CONCERNING THIS DEFECT FOR MY MAKE/MODEL/YEAR VEHICLE. A GMC SPECIAL COVERAGE POLICY EXTENSION (07099A) WAS ALSO IN EFFECT SINCE 2007 FOR 10 YEARS OR 150,000 MILES TO EFFECTIVELY REPAIR THIS KNOWN FUEL TANK DEFECT. THIS REPAIR INVOLVES A COMPLETE REPLACEMENT OF THE FUEL TANK. HOWEVER, GMC REFUSED TO REPLACE THE FUEL TANK AND COVER THE COST OF REPAIR BECAUSE MY VIN NUMBER WAS NOT IN THE LISTED RANGE. IN TRYING TO REPAIR THE VEHICLE IT WAS FOUND THAT THESE FUEL TANKS ARE ON BACKORDER FROM GM AS I SUSPECT MANY GMC ENVOY OWNERS ARE NOW BECOM
Mileage: 128,452
WHILE GOING APPROXIMATELY 60 MPH THE LOW BEAM HEADLIGHTS JUST GO OUT WITH ONLY THE PARKING LIGHTS AND FOG LIGHTS WORKING. ALSO MOST OF THE GAUGES ON THE INSTRUMENT PANEL DO NOT WORK INCLUDING THE GAS GAUGE. AFTER SOME INTERNET RESEARCH MANY OTHERS ARE HAVING THESE SAME ISSUES.
Mileage: 130,000
WHILE GOING APPROXIMATELY 60 MPH THE LOW BEAM HEADLIGHTS JUST GO OUT WITH ONLY THE PARKING LIGHTS AND FOG LIGHTS WORKING. ALSO MOST OF THE GAUGES ON THE INSTRUMENT PANEL DO NOT WORK INCLUDING THE GAS GAUGE. AFTER SOME INTERNET RESEARCH MANY OTHERS ARE HAVING THESE SAME ISSUES.
Mileage: 130,000
BOUGHT NEW. NOTHING BUT PROBLEMS WITH ELECTRICAL SYSTEM. MOST STARTED OUT OF WARRANTY. ENTIRE INSTRUMENT PANEL STOPPED WORKING, HAD TO REPLACE. RADIO SYSTEM COMES AND GOES, MOST OF THE TIME NOT WORKING. A/C HEATING BLOWER STOPPED WORKING. DIFFERENT COMPONENT LIKE WINDOW, WIPERS, DOOR LOCK JUST OPERATE ON THEY OWN THEN LOCK UP. ISSUES WITH IGNITION. CAN'T REMOVE THE KEY. NOW REAR WINDOW GOES DOWN ON ITS OWN. VEHICLE WON'T START, REAR TAIL GATE WON'T OPERATE. ONLY WAY TO START IS BY JUMPING BUT ONCE TURNED OFF THE BATTERY DRAINS SO CAN'T GO ANYWHERE BECAUSE YOU'RE U NEVER KNOW IF IT GOING TO START AGAIN. *TR
Mileage: 85,000
FIRST NOTICED REDUCED RADIO VOLUME AS IF SPEAKERS WERE NOT COMPLETELY CONNECTED. THEY RADIO WOULD WORK CORRECTLY FROM TIME TO TIME. SERVICE DEPT SAID IT WOULD HAVE TO REPLACE ENTIRE DASH SYSTEM. THEN NOTICED REAR DOOR/TAILGATE WOULD NOT OPEN AS A DOOR, NEXT THE TAILGATE STOPPED FUNCTIONING ALL TOGETHER; THIS MAKES THE REAR PART OF THE XUV USELESS AND DANGEROUS. DEALER STATED THAT IS ELECTRONIC AND THAT ALL TAILGATE/REAR DOOR HINGES RUSTED DUE TO WATER COMING IN WHERE REAR WINDOW IS/ ESTIMATE IS OVER $650.00 AND IT WOULD HAPPEN AGAIN!!! NEXT THE DRIVER'S DOOR WILL NOT UNLOCK EXCEPT BY MANUAL UNLOCKING FROM INSIDE AND SOMETIME THE KEY WILL NOT UNLOCK TO DRIVER'S DOOR. KEY FOB WILL NOT WORK ON DRIVER'S DOOR, TAILGATE/REAR DOOR; HOWEVER, KEY FOB WORKS ON PASSENGER DOORS. DEALER STATED THAT THE TAILGATE/REAR DOOR ISSUE HAS A HISTORY OF THIS HAPPENING SO WHY ISN'T THERE A RECALL???? WHEN WILL GMC MAKE THIS RIGHT??? *TR
Mileage: 60,000
I WAS DRIVING DOWN THE ROAD FROM WORK ALL OF A SUDDEN MY RADIO STARTS GOING UP /DOWN BY ITSELF,THEN THE NEXT DAY MY WINDOWS MADE A CLICKING NOISE NOW THEY WANT LET UP/DOWN .ALSO THE BACK TAILGATE WAS WORKING UNTIL THIS HAPPEN MY WINDOW IN BACK WANT LET UP/DOWN NOR WILL THE SUNROOF CONTROLS WANT WORK.ALL THIS HAPPEN AT ONCE !!!!!! THE FUSES WAS CHECK NOTHING FOUND. *TR
Mileage: 168,440
I WAS DRIVING DOWN THE ROAD FROM WORK ALL OF A SUDDEN MY RADIO STARTS GOING UP /DOWN BY ITSELF,THEN THE NEXT DAY MY WINDOWS MADE A CLICKING NOISE NOW THEY WANT LET UP/DOWN .ALSO THE BACK TAILGATE WAS WORKING UNTIL THIS HAPPEN MY WINDOW IN BACK WANT LET UP/DOWN NOR WILL THE SUNROOF CONTROLS WANT WORK.ALL THIS HAPPEN AT ONCE !!!!!! THE FUSES WAS CHECK NOTHING FOUND. *TR
Mileage: 168,440
I WAS DRIVING DOWN THE ROAD FROM WORK ALL OF A SUDDEN MY RADIO STARTS GOING UP /DOWN BY ITSELF,THEN THE NEXT DAY MY WINDOWS MADE A CLICKING NOISE NOW THEY WANT LET UP/DOWN .ALSO THE BACK TAILGATE WAS WORKING UNTIL THIS HAPPEN MY WINDOW IN BACK WANT LET UP/DOWN NOR WILL THE SUNROOF CONTROLS WANT WORK.ALL THIS HAPPEN AT ONCE !!!!!! THE FUSES WAS CHECK NOTHING FOUND. *TR
Mileage: 168,440
I GOT A DEFECTED PASSENGER AIRBAG CODE FROM MECHANIC. I JUST WANT TO MAKE SURE THIS IS NOT AN ISSUE WITH THE RECALL ON AIRBAGS UP TO 2003 ON MY VEHICLE. THIS CODE COMES UP REGULARLY FOR MY VEHICLE. *TR
Mileage: 70,000
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.