GMC ENVOY 360 · model year

2004 GMC ENVOY 360

8 NHTSA complaints for this specific cohort.

NHTSA overall rating

Not crash-tested

New Car Assessment Program

The 2004GMCENVOY 360 carries 8 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.

Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2004 ENVOY 360 is electrical system with 2 filings, followed by exterior lighting (2) and fuel/propulsion system (2). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.

NHTSA currently has 2 investigation files overlapping the 2004 ENVOY 360. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.

8
Complaints
0
Crashes
0
Fires
0
Injuries
0
Deaths

Total Complaints

8 filings

Crashes Reported

0 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

At or below the fleet median complaint volume.

Complaints by Component

ComponentCount
ELECTRICAL SYSTEM2
EXTERIOR LIGHTING2
FUEL/PROPULSION SYSTEM2
SUSPENSION1
FUEL SYSTEM, GASOLINE1

Recent Complaints

20160219FUEL SYSTEM, GASOLINE

TL* THE CONTACT OWNS A 2004 GMC ENVOY 360. THE CONTACT STATED THAT THE VEHICLE WAS EMITTING A FUEL ODOR; HOWEVER, THERE WAS NO FUEL LEAKING. THE ODOR WAS MORE PUNGENT WHEN THERE WAS A FULL TANK OF FUEL. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO STATED THAT NHTSA ADVISED THAT THE VEHICLE WOULD BE SAFE TO DRIVE AS LONG AS THERE WAS A HALF TANK OF FUEL. THE CONTACT WANTED THE DEALER TO VERIFY THAT THE VEHICLE WAS SAFE, BUT THE DEALER WAS UNABLE TO PROVIDE DOCUMENTATION. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN SERVICE BULLETIN NUMBER: 14423B, WHICH INDICATED THAT THE REPAIR WOULD BE HANDLED AS A RECALL. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND STATED THAT THE PART FOR THE REPAIR WAS ON BACK ORDER. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS 131,861. ...UPDATED 04/26/16 *BF

Mileage: 131,861

20160128EXTERIOR LIGHTING

LOW BEAM HEADLIGHTS TURN ON AND OFF WITHOUT WARNING...EITHER IN MOTION OR STATIONARY

Mileage: 80,000

20160124FUEL/PROPULSION SYSTEM

RECEIVED A LETTER IN NOVEMBER OF 2015 INFORMING ME THAT MY CAR (INCLUDED MY SPECIFIC VIN NUMBER, NOT JUST MAKE, MODEL AND YEAR) IS PART OF AN EXTENDED 15 YEAR/150,000 MILE GM SPECIAL COVERAGE PROGRAM, 14423. DURING THE LAST TWO YEARS, MY SERVICE ENGINE LIGHT WENT ON AND OFF REGULARLY, AND I HAD ALMOST $5,000 OF EMISSIONS WORK DONE TO MY CAR WHICH AT 12 PLUS YEARS ONLY HAS 73,000 PLUS MILES ON IT. BACK IN 2012,I WAS UNABLE TO PASS INSPECTION ON MY CAR BECAUSE MY SERVICE ENGINE LIGHT WAS ON (02/2012) AND BROUGHT MY CAR TO MY MECHANIC. SOMETHING UNDER MY CAR MELTED (SAID IN SERVICE RECEIPT) AND COST ME $343.00 TO REPAIR. A WEEK LATER, THE SERVICE ENGINE LIGHT WAS ON AGAIN AND I TOOK MY CAR TO KERBECKS GMC IN ATLANTIC CITY, NJ. SERVICE MANAGER SAID MY CAR WAS NO LONGER COVERED, BUT I CALLED GM AND THEY SAID OTHERWISE. BROUGHT CAR BACK TO DEALER AND AFTER LONG ARGUMENT, IT WAS SUPPOSEDLY REPAIRED. RECEIPT DOESN'T STATE CAUSE OR WORK DONE. NOW I BROUGHT CAR BACK TO KERBECK AS THE SMELL OF GA

Mileage: 52,000

20150119SUSPENSION

WHEN VEHICLE PARKS AIR BAGS GO DOWN DON'T COME BACK UP VERY BUMPY DANGEROUS RIDE AWFUL HANDLING COMPRESSOR SOMETIMES WON'T BE STRONG ENOUGH AND SOMETIMES WON'T WORK AT ALL AIRBAGS WON'T INFLATE EVEN WITH EXTERNAL AIR INDUCED ALONG WITH COMPRESSOR FULL BLAST. *TR

Mileage: 130,000

20141027FUEL/PROPULSION SYSTEM

CHECK ENGINE LIGHT CAME ON. HAD AUTO PARTS STORE CHECK IT AND SAID COULD BE THE FUEL CAP. PUT NEW FUEL CAP ON AND AFTER A WHILE THE LIGHT CAME BACK ON. I LOOKED UNDER THE VEHICLE BUT SAW NOTHING OUT OF THE ORDINARY. THE LIGHT WOULD GO OFF FOR A WHILE THEN BACK ON. I BOUGHT A SECOND FUEL CAP. HAD SAME RESULTS. NOW AFTER AN INTERNET SEARCH I FIND OUT THE FUEL TANKS CAN LEAK AROUND THE FILLER SPOUT ON THE TANK. I LOOKED AT MINE AND IT WAS SEEPING. BUT GM. WEBSITE SAYS THERE IS NO RECALL FOR MY VEHICLE. *TR

Mileage: 112,000

20141005ELECTRICAL SYSTEM

MY 2004 GMC ENVOY HAS 90,000 MILES AND THE HEADLIGHTS AND TAIL LIGHTS KEEP FLICKERING WHEN I START IT. AND WHEN DRIVING DOWN THE ROAD THEY FLICKER. THE GAUGES ON THE DASH FOR THE CHARGING SYSTEM GOES UP AND DOWN. I HAVE HAD IT TO A CHEVY DEALER 4 TIMES KNOW, FIRST TIME THEY TOLD ME THE THROTTLE BODY NEEDED CLEANED. THEY DID IT. PICKED IT UP AND THEN IT WAS JUST AS BAD. TOOK IT BACK AND THEY RAN TEST AND SAID IT HAS TO DO WITH A PLUG FOR THE SECONDARY AIR INJECTION SYSTEM. THEY REPLACED IT. STILL DOING IT. THEY TOLD ME THERE IS NO FIX FOR THE PROBLEM KNOW THEY TELL ME MY SECONDARY AIR PUMP AIR IS BAD AND NEEDS REPLACED. THERE HAS TO BE A FIX FOR THIS PROBLEM. I CANT SPEND MONEY THAT DON'T FIX THE PROBLEM I AFRAID TO DRIVE IT AT NIGHT.GOING DOWN MY DRIVEWAY THE LIGHTS WENT ALL THE WAY OUT AND BACK ON. ANYTHING YOU CAN DO OR TELL ME WHAT I CAN DO WILL HELP. THANK YOU *TR

Mileage: 90,000

20141005EXTERIOR LIGHTING

MY 2004 GMC ENVOY HAS 90,000 MILES AND THE HEADLIGHTS AND TAIL LIGHTS KEEP FLICKERING WHEN I START IT. AND WHEN DRIVING DOWN THE ROAD THEY FLICKER. THE GAUGES ON THE DASH FOR THE CHARGING SYSTEM GOES UP AND DOWN. I HAVE HAD IT TO A CHEVY DEALER 4 TIMES KNOW, FIRST TIME THEY TOLD ME THE THROTTLE BODY NEEDED CLEANED. THEY DID IT. PICKED IT UP AND THEN IT WAS JUST AS BAD. TOOK IT BACK AND THEY RAN TEST AND SAID IT HAS TO DO WITH A PLUG FOR THE SECONDARY AIR INJECTION SYSTEM. THEY REPLACED IT. STILL DOING IT. THEY TOLD ME THERE IS NO FIX FOR THE PROBLEM KNOW THEY TELL ME MY SECONDARY AIR PUMP AIR IS BAD AND NEEDS REPLACED. THERE HAS TO BE A FIX FOR THIS PROBLEM. I CANT SPEND MONEY THAT DON'T FIX THE PROBLEM I AFRAID TO DRIVE IT AT NIGHT.GOING DOWN MY DRIVEWAY THE LIGHTS WENT ALL THE WAY OUT AND BACK ON. ANYTHING YOU CAN DO OR TELL ME WHAT I CAN DO WILL HELP. THANK YOU *TR

Mileage: 90,000

20140918ELECTRICAL SYSTEM

FAILURE OF THE DRIVERS DOOR MODULE. POWER WINDOWS WORK, BUT NOTHING ELSE.. NO DRIVER 1/2 OPTION BUTTONS, NOT HEATED SEATS.. *TR

Compare 2004GMCENVOY 360 to Similar Vehicles

NHTSA Investigations

Frequently Asked Questions

How many complaints does the 2004 GMC ENVOY 360 have?
The 2004 GMC ENVOY 360 has 8 NHTSA complaints, 0 crashes, 0 fires, 0 injuries, and 0 deaths reported.
What are the most common problems with the 2004 GMC ENVOY 360?
The most-complained component for the 2004 GMC ENVOY 360 is ELECTRICAL SYSTEM with 2 complaints. Other frequently reported areas include EXTERIOR LIGHTING and FUEL/PROPULSION SYSTEM.
Is the 2004 GMC ENVOY 360 safe to buy?
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. No NHTSA crash test rating is available for this model year. Compare with other model years using the links above.
Where does this data come from?
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Vehicle Safety Guides

Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.