2004 GMC ENVOY

483 complaints filed with NHTSA.

483
Complaints
34
Crashes
19
Fires
39
Injuries
1
Deaths

Complaints by Component

ComponentCount
ELECTRICAL SYSTEM91
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL66
FUEL/PROPULSION SYSTEM38
EXTERIOR LIGHTING27
FUEL SYSTEM, GASOLINE22
AIR BAGS21
ENGINE16
VEHICLE SPEED CONTROL14
STRUCTURE:BODY10
UNKNOWN OR OTHER10
AIR BAGS:FRONTAL9
ENGINE AND ENGINE COOLING7
EXTERIOR LIGHTING:HEADLIGHTS7
SERVICE BRAKES7
POWER TRAIN:AUTOMATIC TRANSMISSION6

Recalls (2)

07E01400026/02/2007

EXTERIOR LIGHTING:HEADLIGHTS

CERTAIN MAXZONE HEADLIGHT ASSEMBLIES, DEPO BRAND, P/NO 335-1120L-AS, SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR THE ABOVE LISTED PASSENGER VEHICLES. DURING PRODUCTION THE LAMP HOUSING SHAPE DEFORMED DISTORTING THE ASSEMBLY ANGLE OF THE REFLECTOR AND INFLUENCED THE AIMING POSITION. THESE HEADLAMPS F

05V19800005/05/2005

EXTERIOR LIGHTING:TURN SIGNAL

ON CERTAIN TRUCKS AND SPORT UTILITY VEHICLES, THE DRIVER WISHING TO SIGNAL A TURN BY MOVING THE DIRECTIONAL SIGNAL LEVER, (UP OR DOWN) MAY CAUSE THE FRONT MARKER/TURN LIGHTS AND REAR TURN LIGHTS TO FLASH IN A MANNER SIMILAR TO HAZARD WARNING, RATHER THAN FLASHING ON THE DESIRED SIDE ONLY.

Recent Complaints

20251217FireELECTRICAL SYSTEM

The contact owns a 2004 GMC Envoy. The contact stated that while the vehicle was parked and unoccupied, the contact noticed that the front passenger's door was on fire. The contact stated that he arrived home just in time and noticed the fire. The contact stated that, because it was raining, the contact's wife had powered the window up; however, the contact noticed that the window was down when the fire occurred. In addition, the contact stated that the fire was blazing, and after the fire was e

Mileage: 133,295

20240818ENGINE AND ENGINE COOLING:ENGINE:GASOLINE

fraudulent emissions certificate fraudulent mileage fraudulent vin EMISSIONS CERTIFICATE matching an out of state TEXAS vin [XXX] CALIFORNIA [XXX] . FRAUDULENT DEALER SALE. FRAUDULENT DMV CALIFORNIA REGISTRATION AND TITLE TRANSFER. LIQUIDS GASES ODORS FUMES EMITTING FROM VEHICLE [XXX] [XXX] [XXX] HAVE ILLLEGAL TRANSFER OF TITLE TO MYSELF FROM DEALER AND ILLEGAL TRANSFER OF FRAUDED REGISTRATION FROM DEALER. AND BELIEVE VIN IS NOT ACCURATE ACCORDING TO VEHICLE NOR BARCODE OR OTHER COMP

20201208CrashAIR BAGS

TL* THE CONTACT OWNS A 2004 GMC ENVOY. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH HE HAD THE SWERVE TO AVOID A HEADON COLLISION FROM A VEHICLE THAT WAS IN HIS LANE. THE VEHICLE WENT OFF THE ROAD AND CRASHED INTO A CONCRETE BARRIER.THE CONTACT HAD A FRACTURED STERNUM AND A BRUISED RIGHT ANKLE, KNEE AND ELBOW. THE CONTACT VISITED THE EMERGENCY ROOM ON HIS OWN WITHOUT BEING TRANSPORTED BY AN AMBULANCE.THE CONTACT STATED THAT NONE OF THE AIR BAGS IN THE FRONT DEPLOYED. A POLICE REPORT WAS FILED

Mileage: 180,000

20191219FireSEATS

THE PASSENGER SEAT SPONTANEOUSLY COMBUSTED DUE TO A SHORT IN THE ELECTRIC SEAT MOTOR CAUSING THE ENTIRE VEHICLE INTERIOR TO BURN. THE CAR IS TOTALED.THE VEHICLE WAS PARKED IN MY DRIVEWAY.

Mileage: 179,000

20191212FireELECTRICAL SYSTEM

FRONT PASSENGER SEAT CAUGHT ON FIRE FROM THE SEAT HEATER. THE VEHICLE PARKED AND TURNED OFF. IT WAS PARKED IN A HIGH SCHOOL PARKING LOT WHILE MY DAUGHTER WAS IN SCHOOL. WE CONTACTED GMC, BUT THEY SAID IT THERE WAS NOTHING THEY COULD DO. THERE WAS SOMETHING THAT WENT WRONG FOR IT TO JUST CATCH FIRE. CAN YOU HELP US IN ANYWAY AT ALL.

Mileage: 150,000

20191212FireSEATS

FRONT PASSENGER SEAT CAUGHT ON FIRE FROM THE SEAT HEATER. THE VEHICLE PARKED AND TURNED OFF. IT WAS PARKED IN A HIGH SCHOOL PARKING LOT WHILE MY DAUGHTER WAS IN SCHOOL. WE CONTACTED GMC, BUT THEY SAID IT THERE WAS NOTHING THEY COULD DO. THERE WAS SOMETHING THAT WENT WRONG FOR IT TO JUST CATCH FIRE. CAN YOU HELP US IN ANYWAY AT ALL.

Mileage: 150,000

20191212FireUNKNOWN OR OTHER

FRONT PASSENGER SEAT CAUGHT ON FIRE FROM THE SEAT HEATER. THE VEHICLE PARKED AND TURNED OFF. IT WAS PARKED IN A HIGH SCHOOL PARKING LOT WHILE MY DAUGHTER WAS IN SCHOOL. WE CONTACTED GMC, BUT THEY SAID IT THERE WAS NOTHING THEY COULD DO. THERE WAS SOMETHING THAT WENT WRONG FOR IT TO JUST CATCH FIRE. CAN YOU HELP US IN ANYWAY AT ALL.

Mileage: 150,000

20191206FireSEATS

BOTTOM DRIVER SIDE SEAT WARMER CAUGHT SEAT ON FIRE. MELTED A HOLE IN THE SEAT SURFACE, BLISTERED WIFE'S LEG. THIS HAPPENED DURING HER MORNING COMMUTE TO WORK ON CITY SURFACE STREETS

Mileage: 130,000

20191003CrashEXTERIOR LIGHTING

WHILE DRIVING AT NIGHT BOTH LOW BEAM HEADLIGHTS GO OUT COMPLETELY WITHOUT WARNING. VEHICLE TRAVELING AT HIGHWAY SPEED AND HAS HAPPENED WHILE DRIVING IN CITY AS WELL. HIGHBEAM HEADLIGHTS WORK WHEN SWITCHED ON AFTER LOW BEAM STOP WORKING. CANNOT LEAGALLY DRIVE WITH HIGHBEAMS ON ALWAYS. MY ENVOY IS IN EXCELLENT CONDITION AND IS DEALER SERVICED EVEN THOUGH IT HAS HIGH MILEAGE. THERE WAS A RECALL FOR 2006 AND UP FOR THIS TYPE ISSUE, WHY WAS THE 2004 MODEL YEAR NOT LOOKED AT? THERE ARE OTHERS TH

Mileage: 236,550

20180717FireUNKNOWN OR OTHER

VEHICLE WAS PARKED AND 11 HOURS LATER CAR IGNITED ON FIRE AND BURNED COMPLETELY. SECURITY FOOTAGE SHOWS THAT VEHICLE WAS UNATTENDED AND THAT THERE WAS NO TAMPERING. FIREFIGHTERS OBSERVED THAT THE FIRE STARTED AT THE FRONT OF THE VEHICLE.

Mileage: 190,000

20161121CrashAIR BAGS

TL* THE CONTACT OWNED A 2004 GMC ENVOY. WHILE DRIVING 50 MPH, THE CONTACT DROVE THROUGH A RED LIGHT AND WAS IMPACTED BY ANOTHER VEHICLE ON THE DRIVER SIDE. THE AIR BAGS FAILED TO DEPLOY. DUE TO NOT WEARING A SEAT BELT, THE DRIVER WAS EJECTED THROUGH THE WINDSHIELD. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED ROAD RASH AND CUTS THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN IMPOUND LOT AND THEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS DESTROYED. THE VIN WAS UNKNOWN. THE FAILU

Mileage: 117,000

20160601FireSTRUCTURE:BODY

VEHICLE WAS BEING DRIVING APPROXIMATELY AT 55 MPH. ENGINE LOSS POWER, GAS PEDAL LOST RESISTANCE AND WENT ALL THE WAY DOWN TO THE FLOOR BOARD. VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND ENGINE WAS STALLED AND ALL THE DASH LIGHTS WERE FLASHING ONE AND OFF. ENGINE STARTED TO HAVE WHITE SMOKE COMING FROM UNDER THE HOOD. AFTER A FEW MINUTES, THE WHITE SMOKE TURNED INTO BLACK SMOKE AND THE ENGINE CAUGHT ON FIRE. VEHICLE WAS ENGULFED IN FLAMES AFTER A FEW MINUTES.

Mileage: 128,000

20160601FireENGINE

VEHICLE WAS BEING DRIVING APPROXIMATELY AT 55 MPH. ENGINE LOSS POWER, GAS PEDAL LOST RESISTANCE AND WENT ALL THE WAY DOWN TO THE FLOOR BOARD. VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND ENGINE WAS STALLED AND ALL THE DASH LIGHTS WERE FLASHING ONE AND OFF. ENGINE STARTED TO HAVE WHITE SMOKE COMING FROM UNDER THE HOOD. AFTER A FEW MINUTES, THE WHITE SMOKE TURNED INTO BLACK SMOKE AND THE ENGINE CAUGHT ON FIRE. VEHICLE WAS ENGULFED IN FLAMES AFTER A FEW MINUTES.

Mileage: 128,000

20160601FireFUEL/PROPULSION SYSTEM

VEHICLE WAS BEING DRIVING APPROXIMATELY AT 55 MPH. ENGINE LOSS POWER, GAS PEDAL LOST RESISTANCE AND WENT ALL THE WAY DOWN TO THE FLOOR BOARD. VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND ENGINE WAS STALLED AND ALL THE DASH LIGHTS WERE FLASHING ONE AND OFF. ENGINE STARTED TO HAVE WHITE SMOKE COMING FROM UNDER THE HOOD. AFTER A FEW MINUTES, THE WHITE SMOKE TURNED INTO BLACK SMOKE AND THE ENGINE CAUGHT ON FIRE. VEHICLE WAS ENGULFED IN FLAMES AFTER A FEW MINUTES.

Mileage: 128,000

20160519FireENGINE

TL* THE CONTACT OWNED A 2004 GMC ENVOY. WHILE DRIVING APPROXIMATELY 55 MPH, WHITE SMOKE EMERGED FROM THE ENGINE COMPARTMENT. THE CONTACT HAD TO PULL OVER IN A PARKING AREA AND EXITED THE VEHICLE. THE VEHICLE BURNED TO THE GROUND. THE POLICE AND FIRE DEPARTMENT WERE PRESENT. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THERE WERE NO INJURIES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

Mileage: 100,000

20151029CrashSTEERING

MY 18 YEAR OLD DAUGHTER WAS DRIVING ON THE PA TURNPIKE AROUND 12 AM ON OCT. 5, 2015. SHE WAS CHANGING LANES, MOVING INTO THE LEFT LANE NEXT TO HER AND THE STEERING WHEEL LOCKED, IT WOULD NOT ALLOW HER TO STRAIGHTEN OUT THE STEERING WHEEL. THE ENVOY DROVE RIGHT INTO THE MEDIAN AT FULL FORCE, SPUN AROUND, AND FLIPPED TWICE. WHEN THE CAR LANDED ON ALL FOUR WHEELS, SHE WAS ACROSS THE LANES OF TRAFFIC. SHE WAS ABLE TO GET OUT OF THE CAR AND TO SAFETY PRIOR TO BEING HIT BY 2 OTHER CARS COMING DOWN THE

Mileage: 115,000

20151029CrashWHEELS

MY 18 YEAR OLD DAUGHTER WAS DRIVING ON THE PA TURNPIKE AROUND 12 AM ON OCT. 5, 2015. SHE WAS CHANGING LANES, MOVING INTO THE LEFT LANE NEXT TO HER AND THE STEERING WHEEL LOCKED, IT WOULD NOT ALLOW HER TO STRAIGHTEN OUT THE STEERING WHEEL. THE ENVOY DROVE RIGHT INTO THE MEDIAN AT FULL FORCE, SPUN AROUND, AND FLIPPED TWICE. WHEN THE CAR LANDED ON ALL FOUR WHEELS, SHE WAS ACROSS THE LANES OF TRAFFIC. SHE WAS ABLE TO GET OUT OF THE CAR AND TO SAFETY PRIOR TO BEING HIT BY 2 OTHER CARS COMING DOWN THE

Mileage: 115,000

20151028FireELECTRICAL SYSTEM

VEHICLE WAS BEING DRIVEN ON A TWO WAY HIGHWAY AT APPROXIMATELY 55 MPH. VEHICLE LOST ENGINE POWER WHILE DRIVING AND THE GAS PEDAL LOST RESISTANCE AND WENT TO THE FLOOR. VEHICLE WAS STEERED OVER TO THE SIDE OF THE ROAD. WHILE THE VEHICLE WAS STEERED OVER TO THE SIDE OF THE ROAD, CHECK ENGINE AND OTHER DASH LIGHTS STARTED FLASHING CHAOTICALLY. WHITE SMOKE STARTED COMING FROM UNDER THE HOOD. WITHIN A SHORT TIME, WHITE SMOKE TURNED INTO BLACK SMOKE AND THEN FLAMES STARTED TO APPEARS. THE FIRE UN

Mileage: 120,000

20151028FireENGINE

VEHICLE WAS BEING DRIVEN ON A TWO WAY HIGHWAY AT APPROXIMATELY 55 MPH. VEHICLE LOST ENGINE POWER WHILE DRIVING AND THE GAS PEDAL LOST RESISTANCE AND WENT TO THE FLOOR. VEHICLE WAS STEERED OVER TO THE SIDE OF THE ROAD. WHILE THE VEHICLE WAS STEERED OVER TO THE SIDE OF THE ROAD, CHECK ENGINE AND OTHER DASH LIGHTS STARTED FLASHING CHAOTICALLY. WHITE SMOKE STARTED COMING FROM UNDER THE HOOD. WITHIN A SHORT TIME, WHITE SMOKE TURNED INTO BLACK SMOKE AND THEN FLAMES STARTED TO APPEARS. THE FIRE UN

Mileage: 120,000

20151028FireFUEL/PROPULSION SYSTEM

VEHICLE WAS BEING DRIVEN ON A TWO WAY HIGHWAY AT APPROXIMATELY 55 MPH. VEHICLE LOST ENGINE POWER WHILE DRIVING AND THE GAS PEDAL LOST RESISTANCE AND WENT TO THE FLOOR. VEHICLE WAS STEERED OVER TO THE SIDE OF THE ROAD. WHILE THE VEHICLE WAS STEERED OVER TO THE SIDE OF THE ROAD, CHECK ENGINE AND OTHER DASH LIGHTS STARTED FLASHING CHAOTICALLY. WHITE SMOKE STARTED COMING FROM UNDER THE HOOD. WITHIN A SHORT TIME, WHITE SMOKE TURNED INTO BLACK SMOKE AND THEN FLAMES STARTED TO APPEARS. THE FIRE UN

Mileage: 120,000