GMC ENVOY · model year

2004 GMC ENVOY

483 NHTSA complaints, 34 crash reports, and 2 active recalls for this specific cohort.

NHTSA overall rating

Not crash-tested

New Car Assessment Program

The 2004GMCENVOY carries 483 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 34 crashes, 19 fires, 39 injuries, and 1 fatality. No NCAP 5-star crash-test rating is available for this model year in the federal database.

Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2004 ENVOY is electrical system with 91 filings, followed by electrical system: instrument cluster/panel (66) and fuel/propulsion system (38). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 2 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.

NHTSA currently has 2 investigation files overlapping the 2004 ENVOY. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.

483
Complaints
34
Crashes
19
Fires
39
Injuries
1
Deaths

Total Complaints

483 filings

Crashes Reported

34 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

Above median complaint volume — review patterns below.

Complaints by Component

ComponentCount
ELECTRICAL SYSTEM91
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL66
FUEL/PROPULSION SYSTEM38
EXTERIOR LIGHTING27
FUEL SYSTEM, GASOLINE22
AIR BAGS21
ENGINE16
VEHICLE SPEED CONTROL14
STRUCTURE:BODY10
UNKNOWN OR OTHER10
AIR BAGS:FRONTAL9
ENGINE AND ENGINE COOLING7
EXTERIOR LIGHTING:HEADLIGHTS7
SERVICE BRAKES7
POWER TRAIN:AUTOMATIC TRANSMISSION6

Recalls (2)

07E01400026/02/2007

EXTERIOR LIGHTING:HEADLIGHTS

CERTAIN MAXZONE HEADLIGHT ASSEMBLIES, DEPO BRAND, P/NO 335-1120L-AS, SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR THE ABOVE LISTED PASSENGER VEHICLES. DURING PRODUCTION THE LAMP HOUSING SHAPE DEFORMED DISTORTING THE ASSEMBLY ANGLE OF THE REFLECTOR AND INFLUENCED THE AIMING POSITION. THESE HEADLAMPS F

05V19800005/05/2005

EXTERIOR LIGHTING:TURN SIGNAL

ON CERTAIN TRUCKS AND SPORT UTILITY VEHICLES, THE DRIVER WISHING TO SIGNAL A TURN BY MOVING THE DIRECTIONAL SIGNAL LEVER, (UP OR DOWN) MAY CAUSE THE FRONT MARKER/TURN LIGHTS AND REAR TURN LIGHTS TO FLASH IN A MANNER SIMILAR TO HAZARD WARNING, RATHER THAN FLASHING ON THE DESIRED SIDE ONLY.

Recent Complaints

20251217FireELECTRICAL SYSTEM

The contact owns a 2004 GMC Envoy. The contact stated that while the vehicle was parked and unoccupied, the contact noticed that the front passenger's door was on fire. The contact stated that he arrived home just in time and noticed the fire. The contact stated that, because it was raining, the contact's wife had powered the window up; however, the contact noticed that the window was down when the fire occurred. In addition, the contact stated that the fire was blazing, and after the fire was extinguished, the smoke was still visible. The contact extinguished the fire. The contact disconnected the battery. In addition, the contact stated that it could have been a huge fire because the fuel tank had just been refilled prior to the failure. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 133,295.

Mileage: 133,295

20240818ENGINE AND ENGINE COOLING:ENGINE:GASOLINE

fraudulent emissions certificate fraudulent mileage fraudulent vin EMISSIONS CERTIFICATE matching an out of state TEXAS vin [XXX] CALIFORNIA [XXX] . FRAUDULENT DEALER SALE. FRAUDULENT DMV CALIFORNIA REGISTRATION AND TITLE TRANSFER. LIQUIDS GASES ODORS FUMES EMITTING FROM VEHICLE [XXX] [XXX] [XXX] HAVE ILLLEGAL TRANSFER OF TITLE TO MYSELF FROM DEALER AND ILLEGAL TRANSFER OF FRAUDED REGISTRATION FROM DEALER. AND BELIEVE VIN IS NOT ACCURATE ACCORDING TO VEHICLE NOR BARCODE OR OTHER COMPONENTS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

20230728ENGINE

The contact owned a 2004 GMC Envoy. The contact stated that while driving at an undisclosed speed, the vehicle was shaking and made an abnormal rattling sound before the vehicle lost motive power and stalled. The vehicle was restarted and driven to the dealer to be diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 130,000. The VIN was unavailable.

Mileage: 130,000

20220809ELECTRICAL SYSTEM

Headlight's,taillight's,turn signals stop working whenever they want.It's pretty scary to lose your headlight's when your driving at night.There's nothing i can do about it,except to sit wherever it happend and wait for them to come back on.My wife was following me one day and told me my brakelight's and turn signal stopped working and started to work again,she said this happened a couple time's at the same red light.There a couple of thing's (electrical)inside the vehicle that don't work anymore but i really dont care about them.To get the odometer to work i have to knock pretty hard on the plastic cover that cover's the instrument cluster,sometimes it stay's on,most of the time it wont stay on.The DIC (driver control center) doesn't work anymore.I cant even get to it.The speakers on the left side of the vehicle dont work anymore.I thought i would tell you about the inside also because it could be part of the problem.All of this happened when i was driving home from my daughter's two

20220809EXTERIOR LIGHTING

Headlight's,taillight's,turn signals stop working whenever they want.It's pretty scary to lose your headlight's when your driving at night.There's nothing i can do about it,except to sit wherever it happend and wait for them to come back on.My wife was following me one day and told me my brakelight's and turn signal stopped working and started to work again,she said this happened a couple time's at the same red light.There a couple of thing's (electrical)inside the vehicle that don't work anymore but i really dont care about them.To get the odometer to work i have to knock pretty hard on the plastic cover that cover's the instrument cluster,sometimes it stay's on,most of the time it wont stay on.The DIC (driver control center) doesn't work anymore.I cant even get to it.The speakers on the left side of the vehicle dont work anymore.I thought i would tell you about the inside also because it could be part of the problem.All of this happened when i was driving home from my daughter's two

20211217VEHICLE SPEED CONTROL

The contact owns a 2004 GMC Envoy. The contact stated while driving at various speeds, the vehicle would independently accelerate without warning. The vehicle was taken to a local dealer where it was not diagnosed but continued to experience the failure. The manufacturer was informed of the failure and informed the contact that they were unable to assist. The failure mileage was approximately 135,000.

Mileage: 135,000

20201208CrashAIR BAGS

TL* THE CONTACT OWNS A 2004 GMC ENVOY. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH HE HAD THE SWERVE TO AVOID A HEADON COLLISION FROM A VEHICLE THAT WAS IN HIS LANE. THE VEHICLE WENT OFF THE ROAD AND CRASHED INTO A CONCRETE BARRIER.THE CONTACT HAD A FRACTURED STERNUM AND A BRUISED RIGHT ANKLE, KNEE AND ELBOW. THE CONTACT VISITED THE EMERGENCY ROOM ON HIS OWN WITHOUT BEING TRANSPORTED BY AN AMBULANCE.THE CONTACT STATED THAT NONE OF THE AIR BAGS IN THE FRONT DEPLOYED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOTALED BY THE INSURANCE COMPANY AND TOWED FROM THE CRASH SITE. THE ENTIRE FRONT OF THE VEHICLE WAS SMASHED IN INCLUDING THE FRAME. THE BACK AXEL DROPPED AFTER THE COLLISION AND BOTH RIMS ON THE BACK TIRES WERE SHATTERED. THE FRONT RIMS WERE ALSO CRACKED. THE DEALER AND MANUFACTURER HAD NOT BEEN CONTACTED YET. THE FAILURE MILEAGE WAS 180,000.

Mileage: 180,000

20201028EXTERIOR LIGHTING

I WAS DRIVING IN THE CITY AT NIGHT TIME AND MY LOW BEAM LIGHTS QUIT WORKING. I DID NOT NOTICE IT RIGHT AWAY BECAUSE OF THE STREET LIGHTS. THIS COULD HAVE CAUSED AN ACCIDENT AND PUT MY HUSBAND, DAUGHTER AND MYSELF AT RISK.

Mileage: 160,000

20200509AIR BAGS

REAR AIR COMPRESSOR BAGS ARE FAULTY....FROM WHAT I UNDERSTAND THIS IS HAPPENING TO MANY GMC ENVOYS AND NEED TO BE RECALLED!!! *TR

Mileage: 190,000

20200225SERVICE BRAKES

I JUST HAD MY BRAKES SERVICED AND MY BUSHINGS CHANGED, BUT MY ABS LIGHT STILL COMES ON. ALSO WHEN I GO TO BRAKE THE CAR STARTS TO SHAKE AND I'M GOING THE SPEED LIMIT. THE ENGINE HAS A ROUGH IDLE, AND SHUTS OFF WHEN AT A COMPLETE STOP AND WHEN THE VEHICLE IS IN MOTION. I'VE HAD MANY THINGS REPLACED ON THE VEHICLE, SUCH AS PURGE VALVE, GAS CAP. CHARCOAL CANISTER AND FUEL TANK. IN THE ENGINE THE SPARK PLUGS WERE CHANGED AS WELL AS THE COIL PACKS AND THE FUEL INJECTORS. ALONG WITH THE CAMSHAFT SENSOR. STILL GETTING P0455 AND PO0014. WON'T PASS SMOG CAN'T REGISTER VEHICLE, BUT MY ONLY MEANS OF TRANSPORTATION. 2004 GMC ENVOY XUV SLT 4DR 2WD

Mileage: 225,000

20200225ENGINE

I JUST HAD MY BRAKES SERVICED AND MY BUSHINGS CHANGED, BUT MY ABS LIGHT STILL COMES ON. ALSO WHEN I GO TO BRAKE THE CAR STARTS TO SHAKE AND I'M GOING THE SPEED LIMIT. THE ENGINE HAS A ROUGH IDLE, AND SHUTS OFF WHEN AT A COMPLETE STOP AND WHEN THE VEHICLE IS IN MOTION. I'VE HAD MANY THINGS REPLACED ON THE VEHICLE, SUCH AS PURGE VALVE, GAS CAP. CHARCOAL CANISTER AND FUEL TANK. IN THE ENGINE THE SPARK PLUGS WERE CHANGED AS WELL AS THE COIL PACKS AND THE FUEL INJECTORS. ALONG WITH THE CAMSHAFT SENSOR. STILL GETTING P0455 AND PO0014. WON'T PASS SMOG CAN'T REGISTER VEHICLE, BUT MY ONLY MEANS OF TRANSPORTATION. 2004 GMC ENVOY XUV SLT 4DR 2WD

Mileage: 225,000

20200225FUEL/PROPULSION SYSTEM

I JUST HAD MY BRAKES SERVICED AND MY BUSHINGS CHANGED, BUT MY ABS LIGHT STILL COMES ON. ALSO WHEN I GO TO BRAKE THE CAR STARTS TO SHAKE AND I'M GOING THE SPEED LIMIT. THE ENGINE HAS A ROUGH IDLE, AND SHUTS OFF WHEN AT A COMPLETE STOP AND WHEN THE VEHICLE IS IN MOTION. I'VE HAD MANY THINGS REPLACED ON THE VEHICLE, SUCH AS PURGE VALVE, GAS CAP. CHARCOAL CANISTER AND FUEL TANK. IN THE ENGINE THE SPARK PLUGS WERE CHANGED AS WELL AS THE COIL PACKS AND THE FUEL INJECTORS. ALONG WITH THE CAMSHAFT SENSOR. STILL GETTING P0455 AND PO0014. WON'T PASS SMOG CAN'T REGISTER VEHICLE, BUT MY ONLY MEANS OF TRANSPORTATION. 2004 GMC ENVOY XUV SLT 4DR 2WD

Mileage: 225,000

20191219FireSEATS

THE PASSENGER SEAT SPONTANEOUSLY COMBUSTED DUE TO A SHORT IN THE ELECTRIC SEAT MOTOR CAUSING THE ENTIRE VEHICLE INTERIOR TO BURN. THE CAR IS TOTALED.THE VEHICLE WAS PARKED IN MY DRIVEWAY.

Mileage: 179,000

20191212FireELECTRICAL SYSTEM

FRONT PASSENGER SEAT CAUGHT ON FIRE FROM THE SEAT HEATER. THE VEHICLE PARKED AND TURNED OFF. IT WAS PARKED IN A HIGH SCHOOL PARKING LOT WHILE MY DAUGHTER WAS IN SCHOOL. WE CONTACTED GMC, BUT THEY SAID IT THERE WAS NOTHING THEY COULD DO. THERE WAS SOMETHING THAT WENT WRONG FOR IT TO JUST CATCH FIRE. CAN YOU HELP US IN ANYWAY AT ALL.

Mileage: 150,000

20191212FireSEATS

FRONT PASSENGER SEAT CAUGHT ON FIRE FROM THE SEAT HEATER. THE VEHICLE PARKED AND TURNED OFF. IT WAS PARKED IN A HIGH SCHOOL PARKING LOT WHILE MY DAUGHTER WAS IN SCHOOL. WE CONTACTED GMC, BUT THEY SAID IT THERE WAS NOTHING THEY COULD DO. THERE WAS SOMETHING THAT WENT WRONG FOR IT TO JUST CATCH FIRE. CAN YOU HELP US IN ANYWAY AT ALL.

Mileage: 150,000

20191212FireUNKNOWN OR OTHER

FRONT PASSENGER SEAT CAUGHT ON FIRE FROM THE SEAT HEATER. THE VEHICLE PARKED AND TURNED OFF. IT WAS PARKED IN A HIGH SCHOOL PARKING LOT WHILE MY DAUGHTER WAS IN SCHOOL. WE CONTACTED GMC, BUT THEY SAID IT THERE WAS NOTHING THEY COULD DO. THERE WAS SOMETHING THAT WENT WRONG FOR IT TO JUST CATCH FIRE. CAN YOU HELP US IN ANYWAY AT ALL.

Mileage: 150,000

20191206FireSEATS

BOTTOM DRIVER SIDE SEAT WARMER CAUGHT SEAT ON FIRE. MELTED A HOLE IN THE SEAT SURFACE, BLISTERED WIFE'S LEG. THIS HAPPENED DURING HER MORNING COMMUTE TO WORK ON CITY SURFACE STREETS

Mileage: 130,000

20191122WHEELS

SPARE TIRE RELEASE MECHANISM DYSFUNCTIONAL. I WAS UNABLE TO CHANGE TO CHANGE A FLAT WHILE ON THE SIDE OF A VERY BUSY HIGHWAY. HAD THE VEHICLE TOWED TO A AUTOMOTIVE TIRE AND REPAIR BUSINESS, AND THEY COULD NOT REMOVE THE SPARE EITHER. I SEARCHED ONLINE AND THERE ARE A NUMBER OF SIMILAR REPORTS/COMPLAINTS CONCERNING GMC TRUCKS AND SUVS, AT LEAST 2002-2012 MODELS. MINE IS A 2004 ENVOY. E.G. HTTP://WWW.CARPROBLEMZOO.COM/GMC/ENVOY/SPARE-TIRE-PROBLEMS.PHP THIS DESIGN FAILURE COULD LEAD TO SIGNIFICANT INJURY OR ADVERSE HEALTH IMPACTS (EXPOSURE, HYPOTHERMIA, ETC.) ESPECIALLY TO ELDERLY OR INABILITY TO CHANGE A FLAT WHILE IN REMOTE TERRAIN, OR AREAS WITHOUT CELL PHONE SERVICE. THERE IS NO SAFETY RELEASE BACKUP THAT WOULD ALSO BYPASSING THE DEFECTIVE TIRE RELEASE MECHANISM.

Mileage: 100,000

20191121FUEL/PROPULSION SYSTEM

THE TRANSMISSION STARTED TO SLIP, NOTICED IT STARTING TO HAVE ISSUES GETTING UP TO PROPER SPEED WITHOUT SLIPPING AND TRYING TO STALL, AND WAS TOLD BY PREVIOUS OWNER WHOM I'M PURCHASING IT FROM THAT THERE IS A POSSIBLE ISSUE WITH THE TRANSFER CASE AS WELL, AS IT ENGAGES IT'S 4 WHEEL DRIVE WITHOUT ME TOUCHING IT, TRIED TO SERVICE THE TRANSMISSION AND PUT FRESH FLUID AND A NEW FILTER IN TO SEE IF IT WOULD HELP AND NOW IT CAN ONLY GO AS FAST AS 40 TO 55 BEFORE IT STARTS TO SLIP PRETTY BAD. I HAVE A BABY ON THE WAY DUE IN THE NEXT COUPLE WEEKS AND WITH IT SLIPPING AND DROPPING SPEED IT CAN CAUSE ME TO END UP GETTING HIT AND I DON'T WANT TO PUT MINE, MY CHILD, OR ANY OF MY OTHER PASSENGERS IN DANGER.

Mileage: 196,425

20191121POWER TRAIN

THE TRANSMISSION STARTED TO SLIP, NOTICED IT STARTING TO HAVE ISSUES GETTING UP TO PROPER SPEED WITHOUT SLIPPING AND TRYING TO STALL, AND WAS TOLD BY PREVIOUS OWNER WHOM I'M PURCHASING IT FROM THAT THERE IS A POSSIBLE ISSUE WITH THE TRANSFER CASE AS WELL, AS IT ENGAGES IT'S 4 WHEEL DRIVE WITHOUT ME TOUCHING IT, TRIED TO SERVICE THE TRANSMISSION AND PUT FRESH FLUID AND A NEW FILTER IN TO SEE IF IT WOULD HELP AND NOW IT CAN ONLY GO AS FAST AS 40 TO 55 BEFORE IT STARTS TO SLIP PRETTY BAD. I HAVE A BABY ON THE WAY DUE IN THE NEXT COUPLE WEEKS AND WITH IT SLIPPING AND DROPPING SPEED IT CAN CAUSE ME TO END UP GETTING HIT AND I DON'T WANT TO PUT MINE, MY CHILD, OR ANY OF MY OTHER PASSENGERS IN DANGER.

Mileage: 196,425

Compare 2004GMCENVOY to Similar Vehicles

NHTSA Investigations

Frequently Asked Questions

How many complaints does the 2004 GMC ENVOY have?
The 2004 GMC ENVOY has 483 NHTSA complaints, 34 crashes, 19 fires, 39 injuries, and 1 deaths reported.
Are there any recalls for the 2004 GMC ENVOY?
Yes, the 2004 GMC ENVOY has 2 recall(s). The most common affected component is EXTERIOR LIGHTING:HEADLIGHTS. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2004 GMC ENVOY?
The most-complained component for the 2004 GMC ENVOY is ELECTRICAL SYSTEM with 91 complaints. Other frequently reported areas include ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL and FUEL/PROPULSION SYSTEM.
Is the 2004 GMC ENVOY safe to buy?
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. No NHTSA crash test rating is available for this model year. Compare with other model years using the links above.
Where does this data come from?
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Vehicle Safety Guides

Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.