Total Complaints
24 filings
GMC ENVOY · model year
24 NHTSA complaints for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 1998GMCENVOY carries 24 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 1998 ENVOY is exterior lighting:headlights with 3 filings, followed by visibility:windshield wiper/washer:motor (2) and visibility:windshield wiper/washer:switch/wiring (2). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.
NHTSA currently has 2 investigation files overlapping the 1998 ENVOY. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
24 filings
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| EXTERIOR LIGHTING:HEADLIGHTS | 3 |
| VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR | 2 |
| VISIBILITY:WINDSHIELD WIPER/WASHER:SWITCH/WIRING | 2 |
| ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR | 1 |
| ELECTRICAL SYSTEM:IGNITION | 1 |
| WHEELS | 1 |
| POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM) | 1 |
| SUSPENSION:REAR | 1 |
| ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY | 1 |
| TIRES | 1 |
| WHEELS:HUB | 1 |
| ENGINE AND ENGINE COOLING:ENGINE:GASOLINE | 1 |
| ENGINE AND ENGINE COOLING | 1 |
| UNKNOWN OR OTHER | 1 |
| SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT | 1 |
I WAS DRIVING ON A 4 LANE DIVIDED HIGHWAY WITH MULTIPLE STOPLIGHTS. AS A LIGHT TURNED RED, I APPLIED THE BRAKES. THE BRAKE PEDAL WENT TO THE FLOOR ACCOMPANIED BY THE BRAKE WARNING LIGHT AND I ALMOST HIT THE CAR IN FRONT OF ME. I PULLED OFF INTO A PARKING LOT AND DISCOVERED BRAKE FLUID LEAKING IN THE VICINITY OF THE LEFT REAR WHEEL. UPON FURTHER INSPECTION, IT WAS DISCOVERED THAT ALL OF THE BRAKE LINES ARE SEVERELY CORRODED AND THAT THE FAILURE OCCURRED IN THE STEEL BRAKE LINE THAT GOES TO THE REAR BRAKES. ALL OF THE STEEL LINES ON THIS VEHICLE (BRAKES, FUEL LINES) ARE SEVERELY CORRODED ALONG WITH THE UNDERCARRIAGE OF THIS VEHICLE. I'VE OWNED THIS VEHICLE SINCE IT WAS NEW AND IT'S BEEN LOCATED IN DELAWARE WHICH GENERALLY HAS VERY LITTLE SNOW (AND THEREFORE SALT) DURING THE WINTER MONTHS. THIS BRAKE FAILURE AND THE CONDITION OF THE FUEL LINES ARE A SEVERE SAFETY ISSUE AND WARRANTS AN IMMEDIATE RECALL. HAD I BEEN GOING SLIGHTLY FASTER OR HAD BEEN TOWING, I WOULD HAVE BEEN INVOLVED
Mileage: 128,469
DT*: THE CONTACT STATED WHILE DRIVING 45MPH, THE VEHICLE STRUCK A DIP IN THE ROAD AND THE REAR LEAF SPRING ASSEMBLY FRACTURED WHICH CAUSED THE VEHICLE BODY TO DROP TO THE GROUND. THIS INCIDENT OCCURRED NEAR THE CONTACT'S HOME AND THE VEHICLE WAS NOT TOWED TO A DEALER. AN INDEPENDENT REPAIR SHOP MECHANIC INSPECTED THE VEHICLE AND CONFIRMED THE FRACTURED LEAF SPRING ASSEMBLY. THE VEHICLE IS WAITING REPAIR
Mileage: 77,000
PROBLEM WITH ANTI-LOCK BRAKE SENSOR; ANTI-LOCK BRAKES KICK IN AT LOW SPEEDS 5-10 MPH
Mileage: 90,000
ON DEC. 7, 2004, IT WAS A VERY RAINY DAY AND OF COURSE MY WINDSHIELD WIPERS WERE NOT WORKING PROPERLY. THEY WOULD TURN OFF, OR THEY WOULD TURN ON TO FULL WIPING WHEN I HAD THEM SET FOR INTERMITTENT WIPING. THEY ALSO WOULD NOT TURN OFF WHEN I TURNED THEM OFF. THIS IS A SAFETY ISSUE AND SHOULD BE CORRECTED. THIS FIRST HAPPEND IN OCTOBER OF 2002. I BROUGHT IT TO THE DEALER AND THEY DIDN'T FIND ANYTHING WRONG. THE PROBLEM IS THAT IT ONLY HAPPENS ONCE IN AWHILE, BUT WHEN YOU BRING IT TO THE DEALER, IT DOESN'T HAPPEN! I NOTIFIED GENERAL MOTORS ABOUT THIS ON AUGUST 11, 2003. CONFIRMATION NUMBER 1-128999107.*AK
Mileage: 62,000
THE DRIVER'S SIDE DOOR DID NOT CLOSE PROPERLY. WHEN THE DOOR WAS LOCKED, IT WOULD COME OFF OF THE HINGE AND WAS PARTIALLY OPEN. THE MANUFACTURER HAS BEEN CONTACTED. *AK THIS WOULD OCCUR WHEN THE VEHICLE WAS IN MOTION. *SC *JB
Mileage: 50,000
WIPER MALFUNCTION WITH EXACT SYMPTOMS THAT THE NEWER GMC SUV ARE HAVING. MECHANICS ARE USING THE SAME PART ON ALL VEHICLES AND IT OCCURS SPIRATICALLY. DEALERS ARE SAYING THIS CONTROLLING DEVICE IS COMMON TO HAVE THIS OCCUR. THE WIPER MOTOR SOMETIMES JUST STOP OR CHANGE SPEED ON IT'S OWN AND IT HAS BE OCCURING FROM 96 TO CURRENT AND THEY ONLY WANT TO REPLACE CERTAIN ONES. I OWN A 98 GMC ENVOY AND THIS PROBLEM IS HAPPENING. IT DOESN'T HAPPEN ALL THE TIME, BUT WHEN IT DOES IT IS DANGEROUS TO BE DRIVING IN THE VEHICLE ESPECIALLY TRAVELING AT HIGHER SPEEDS WHEN IT IS RAINING.
Mileage: 92,000
WIPER MALFUNCTION WITH EXACT SYMPTOMS THAT THE NEWER GMC SUV ARE HAVING. MECHANICS ARE USING THE SAME PART ON ALL VEHICLES AND IT OCCURS SPIRATICALLY. DEALERS ARE SAYING THIS CONTROLLING DEVICE IS COMMON TO HAVE THIS OCCUR. THE WIPER MOTOR SOMETIMES JUST STOP OR CHANGE SPEED ON IT'S OWN AND IT HAS BE OCCURING FROM 96 TO CURRENT AND THEY ONLY WANT TO REPLACE CERTAIN ONES. I OWN A 98 GMC ENVOY AND THIS PROBLEM IS HAPPENING. IT DOESN'T HAPPEN ALL THE TIME, BUT WHEN IT DOES IT IS DANGEROUS TO BE DRIVING IN THE VEHICLE ESPECIALLY TRAVELING AT HIGHER SPEEDS WHEN IT IS RAINING.
Mileage: 92,000
WIPER MALFUNCTION WITH EXACT SYMPTOMS THAT THE NEWER GMC SUV ARE HAVING. MECHANICS ARE USING THE SAME PART ON ALL VEHICLES AND IT OCCURS SPIRATICALLY. DEALERS ARE SAYING THIS CONTROLLING DEVICE IS COMMON TO HAVE THIS OCCUR. THE WIPER MOTOR SOMETIMES JUST STOP OR CHANGE SPEED ON IT'S OWN AND IT HAS BE OCCURING FROM 96 TO CURRENT AND THEY ONLY WANT TO REPLACE CERTAIN ONES. I OWN A 98 GMC ENVOY AND THIS PROBLEM IS HAPPENING. IT DOESN'T HAPPEN ALL THE TIME, BUT WHEN IT DOES IT IS DANGEROUS TO BE DRIVING IN THE VEHICLE ESPECIALLY TRAVELING AT HIGHER SPEEDS WHEN IT IS RAINING.
Mileage: 92,000
ON MONDAY, 5/3/04, MY SON BACKED OUR 1998 GMC ENVOY OUT OF HIS GARAGE. THE LEFT FRONT END DROPPED TO THE GROUND. ACCORDING TO GMC DEALER, THE BALL JOINT AND CV JOINTS FAILED. DEALER ADVISED US RECALL HAD BEEN ISSUED FOR GMC JIMMYS UP TO 1996 YEAR, BUT NOTHING FOR 1998. HAD MY SON BEEN DRIVING ON THE HIGHWAY, SERIOUS INJURY OR WORSE COULD HAVE RESULTED. *AK
Mileage: 75,000
VEHICLE HAS BEEN WELL MAINTAINED. DEALER ALSO STATED THAT THE VEHICLE SHOWED NO SIGNS OF NEGLECT. ENGINE LOCKED UP WITH OUT WARNING. MANUFACTURE IS NOT WILLING TO SHARE COST OF REPLACMENT BUT DOES AGREE THAT ENGINE HAS VERY LOW MILEAGE FOR THIS TYPE OF PROBLEM.
Mileage: 80,000
WHEN MY VEHICLE WAS UNDER WARRANTY I DID HAVE A PROBLEM WITH THE LIGHTS GOING COMPLETELY OUT FOR A FEW SECONDS AT NIGHT WHILE DRIVING. THE BLINKED OFF AND THEN ON AGAIN. WHEN I TOOK IT IN FOR A REPAIR AND MENTIONING ALL THE LITTLE THINGS THAT WERE NOT WORKING BEFORE THE WARRRANTY WAS UP I HAD MENTIONED THAT ALONG WITH A FEW OTHER MINOR COMPLAINTS. THE DID NOT FIND ANY PROBLEM WITH THE LIGHTS. I DID HAVE A PROBLEM ALSO WITH THE ALIGNMENT AND THEY SAID THAT WAS FINE ALSO AND IT WAS NOT FIXED. BUT IT DEFINATLY HAD A PROBLEM WITH THAT ALSO. THE SAME THING HAPPENED TO ME LATER ON WHILE DRIVING AT NIGHT WHEN THE LIGHTS WENT OUT. BUT THEY DID COME BACK ON AFTER A FEW SECONDS. IT IS A VERY SCARY FEELING WHEN DRIVING IN THE COUNTRY AT NIGHT AND THE LIGHT GO OUT. IT HAS BEEN HAPPENING MORE NOW. MY VEHICLE HAS 55,000 ON IT. I THINK THAT IS TO PREMATURE TO HAVE SUCH AN EXPENSIVE SAFETY PROBLEM. I DID CALL THE DEALER AND HE SAID THAT THE LIGHTING SYSTEM FOR REPLACEMENT IS LIKE $1,200. THE
Mileage: 35,000
I WAS DRIVING ALONG AT HIGHWAY SPEEDS WHEN MY 1998 GMC ENVOY WITH 43162 MILES STOPPED ACCELERATING. WHEN I STEPPED HARDER ON THE GAS, THE ENGINE WOULD NOT REV AND POWER BEGAN TO RUN OUT FROM THE ENGINE. THE MOTOR STALLED AND YET THE ELECTRICITY WAS STILL ON IN THE CAR. I BEGAN TO LOSE BRAKING POWER AND STEERING BECAME HARDER. I WAS ABLE TO PULL OFF THE ROAD, TURN OFF AND TURN THE CAR BACK ON AGAIN. BUT THE CAR STALLED AGAIN AND AGAIN, FIVE (5) TIMES IN SIX (6) MILES. THIS HAPPENED SEVERAL YEARS BACK, AND HAS CONTINUED TO HAPPEN INTERMITTENLY. I ALWAYS THOUGHT IT HAPPENED WHEN I GOT BELOW 1/4 OF A TANK OF GAS, BUT TONIGHT I WAS AT HALF A TANK. THE ONLY THING I NOTICED WAS THE OOIL PRESSURE GAGUE WAS AT SLIGHTLY RIGHT OF MIDDLE, LIKE AROUND 60 I THINK, WHICH HAPPENS ONLY OCCASIONALLY. FINALLY I GOT HOME AND, WITH THE CAR IN PARK, PUT CONTINUOUS EVEN PRESSURE ON THE ACCELERATOR BUT THE NUMBER OF RPMS WAS VARYING, BY UP TO 1000 OR 1500, FROM 3500 DOWN TO 2000 -- UP AND BACK CONTINU
Mileage: 43,162
WHEN DRIVING UNDER RAINY CONDITIONS THE WINDSHIELD WIPERS QUIT UNEXPECTEDLY AND THEN CAME BACK ON. CAUSE IS UNKNOWN. *AK *JB
I PURCHASED A NEW 1998 GMC ENVOY (VEHICLE IS BASED UPON THE GMC S-10 "JIMMY" MODEL) IN JANUARY 1999. THE VEHICLE AS OF 12/2003 HAS ONLY 15,400 MILES. FROM TIME TO TIME THE RIGHT HIGH INTENSITY DISCHARGE ("HID") LAMP DOES NOT FUNCTION AND THE VEHICLE OPERATES WITH ONLY ONE HEADLIGHT AT NIGHT. INITIALLY, I SOUGHT TO HAVE THE RIGHT SIDE HID LAMP REPLACED BUT AFTER DOING A SIGNFICANT AMOUNT OF RESEARCH DISCOVERED THAT THE MANUFACTURER OF THIS PARTICULAR HID LAMP NO LONGER PRODUCES IT AND THERE ARE NO AVAILABLE "LIKE-KIND" REPLACEMENTS ON THE AFTER-MARKET. GIVEN THE SPECIFIED USAGE HOURS FOR HID LAMPS, THIS TYPE OF HID LAMP MAY BE LATENTLY DEFECTIVE AS THERE ARE MANY REPORTS OF THIS PROBLEM, PARTICULARLY CONCERNING THE PASSENGER SIDE HID LAMP. FURTHER, OWNERS/OPERATORS OF VEHICLES WITH THIS TYPE OF HID SYSTEM WILL NOT KNOW OF THIS HEADLIGHT SAFETY PROBLEMS (E.G. DEFECTIVE LAMPS THAT DO NOT HAVE AN HOURLY USE LIFE AS SPECIFIED AND INABILITY OF GMC/MANUFACTURER TO PROVIDE AN ADEQUATE SU
LEFT REAR WHEEL CAP AND HUB CAME OFF WHILE SWITCH ING AT 15 MPH. DEALER AND MANUFACTURER WERE NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
LEFT FRONT AND REAR TIRE CAME OFF WHILE DRIVING. COULD HAVE CAUSEDAN ACCIDENT. CAUSE UNKNOWN. DEALER NOTIFIED.*AK
WHILE DRIVING THE VEHICLE STARTED BLOWING OUT COOL AIR.ENGINE OVERHEATED SHUTTING VEHICLE DOWN. TOOK TO DEALER AND DEALER INDICATED RADIATOR HAD RUSTED ON INSIDE. NEED NEW ENGINE AND RADIATOR. NLM
UPON PURCHASING VEHICLE, IN FIRST YEAR, HEADLIGHTS HAD TO BE REPLACED TWICE IN SAME YEAR. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
AFTER LEAVING A PARKING LOT WHERE THE KEY HAD BEEN LEFT TURNED ON WE NOTICED A LOUD NOISE FROM THE REAR OF THE CAR. AFTER STOPPING IT WAS NOTICED THE CAR HAD GONE UP IN THE BACK BY 6 - 12 INCHES. WE PROCEDED TO THE DEALER (1/2 MILE AWAY) AND THE REAR SUSPENSION CAME DOWN BY ITSELF. I HAVE NOT TAKEN IT TO THE DEALER FOR SERVICE. THE DAY OF INCIDENT WAS A SATURDAY AND THEY HAD NO SERVICE AVAILABLE.*AK
TRACTION MALFUNCTIONED, CAUSING REAR WHEELS TO LOCK UP AND RESULTING IN VEHICLE SPINING WHICH COYLD HAVE RESULTED IN A CRASH. DEALER COULD NOT DETERMINE CAUSE. PROBLEM STILL EXISTS. PLEASE PROVIDE FURTHER INFORMATION. *AK
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.