Total Complaints
64 filings
GMC CANYON · model year
64 NHTSA complaints, 1 crash report, and 1 active recall for this specific cohort.
NHTSA overall rating
4 / 5 ★
New Car Assessment Program
The 2018GMCCANYON carries 64 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 1 crash, 0 fires, 0 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall 4/5 rating, with 4/5 front crash, 5/5 side crash, and 3/5 rollover scores derived from standardized barrier and dynamic tests.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2018 CANYON is power train with 25 filings, followed by electrical system (10) and engine (6). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 1 active recall campaign, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 2 investigation files overlapping the 2018 CANYON. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
64 filings
Crashes Reported
1 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| POWER TRAIN | 25 |
| ELECTRICAL SYSTEM | 10 |
| ENGINE | 6 |
| STEERING | 3 |
| FUEL/PROPULSION SYSTEM | 3 |
| UNKNOWN OR OTHER | 3 |
| EXTERIOR LIGHTING | 3 |
| SERVICE BRAKES | 2 |
| ELECTRONIC STABILITY CONTROL (ESC) | 1 |
| SUSPENSION | 1 |
| AIR BAGS:SIDE/WINDOW:CURTAIN | 1 |
| SEAT BELTS:PRETENSIONER | 1 |
| SEAT BELTS | 1 |
| VEHICLE SPEED CONTROL | 1 |
| ENGINE AND ENGINE COOLING:EXHAUST SYSTEM | 1 |
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
General Motors LLC (GM) is recalling certain 2015-2018 GMC Canyon, 2016-2017 Buick Envision, 2016-2018 Chevrolet Colorado and Malibu, 2017-2018 GMC Acadia, 2018 Buick LaCrosse, Cadillac ATS, Chevrolet Equinox, and GMC Terrain vehicles. The high pressure fuel pump may detach from its mounting flange
The contact owns a 2018 GMC Canyon. The contact stated that while driving in the snow, the 4WD function became inoperable, and the vehicle lost traction and started skidding. The "Service 4WD" message was displayed. The vehicle was taken to a dealer where it was determined that a chip inside of the casing of the 4WD feature was inoperable. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 40,000.
Mileage: 40,000
The contact owns a 2018 GMC Canyon. The contact stated that while driving at an undisclosed speed, there was an abnormal knocking sound coming from the engine compartment. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the transmission. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 34,929.
Mileage: 34,929
The transmission is sluggish and jerky resulting in unpredictable and inconsistent speed control. The vehicle is available for inspection, if requested. The inconsistent speed control is a potential hazard during acceleration and deceleration. The issue is known to the manufacturer. No warning lamps or messages have been observed. The symptoms began to appear soon after the vehicle was purchased on 12/28/2024.
My 2018 GMC Canyon just underwent repairs due to a crack in the head gasket. A serious issue which resulted in having to take said GMC Canyon to a mechanic before further damage to the engine could be suffered. My truck only had a measly 76,000 miles. Definitely, something GMC should take a look into. I however was fortunate enough to notice abnormal loss in the coolant reservoir before suffering excessive overheating or potentially an engine fire. At such a low mileage as well as the nature this issue GMC should take pride in ensuring reliability and care for the customers that experienced this manufacturing defect.
The contact owns a 2018 GMC Canyon. The contact stated while parking the vehicle, the ignition key was difficult to remove from the ignition cylinder. The contact stated that the failure was constant and was unable to remove the key from the ignition cylinder, causing the 12-Volt battery to be drained. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the contact needed to jiggle the key until being able to remove the key from the ignition cylinder. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 38,000.
Mileage: 38,000
The contact owns a 2018 GMC Canyon. The contact stated while the vehicle was parked, the contact attempted to remove the key fob from the ignition, and the key fob was stuck. There was no warning light illuminated. The contact stated that the gear shifter was in park(P) but the contact was unable to remove the key fob. The contact restarted the vehicle and shifted into other gears several times to remove the key fob. The vehicle was taken to the dealer where it was diagnosed that the gear shifter assembly had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken back to the dealer where it was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 32,500.
Mileage: 32,500
Major potential for deadly fire or explosion. Fuel tank strapped failed after forward strap bolt fell out of threaded cross member where fastened in frame. The failure led to the fuel tank hanging inches off the ground on the freeway stressing fuel pump lines to forward upper tank. Metal grinding noises heard to prompt roadside inspection confirming hanging, unsecured tank full of 26gal of diesel. The tank wedged the fuel tank strap between plastic tank and drive shaft (propeller shaft) with heat and potentially spark as the the metal strap ground into the drive shaft marring and striating the durable metal. Heat and plastic melts, heat and spark with diesel combusts..in addition to risking of dragging tank at highway speed rupturing tank. Upon service at the dealer, mechanic observed the rear bolt to fuel strap was also loose and needed to be secured. GMC Protection Plan denied compensation for coverage as they do not cover "bolts, fuel straps, or manufacturer defects" under advertise
Major potential for deadly fire or explosion. Fuel tank strapped failed after forward strap bolt fell out of threaded cross member where fastened in frame. The failure led to the fuel tank hanging inches off the ground on the freeway stressing fuel pump lines to forward upper tank. Metal grinding noises heard to prompt roadside inspection confirming hanging, unsecured tank full of 26gal of diesel. The tank wedged the fuel tank strap between plastic tank and drive shaft (propeller shaft) with heat and potentially spark as the the metal strap ground into the drive shaft marring and striating the durable metal. Heat and plastic melts, heat and spark with diesel combusts..in addition to risking of dragging tank at highway speed rupturing tank. Upon service at the dealer, mechanic observed the rear bolt to fuel strap was also loose and needed to be secured. GMC Protection Plan denied compensation for coverage as they do not cover "bolts, fuel straps, or manufacturer defects" under advertise
Major potential for deadly fire or explosion. Fuel tank strapped failed after forward strap bolt fell out of threaded cross member where fastened in frame. The failure led to the fuel tank hanging inches off the ground on the freeway stressing fuel pump lines to forward upper tank. Metal grinding noises heard to prompt roadside inspection confirming hanging, unsecured tank full of 26gal of diesel. The tank wedged the fuel tank strap between plastic tank and drive shaft (propeller shaft) with heat and potentially spark as the the metal strap ground into the drive shaft marring and striating the durable metal. Heat and plastic melts, heat and spark with diesel combusts..in addition to risking of dragging tank at highway speed rupturing tank. Upon service at the dealer, mechanic observed the rear bolt to fuel strap was also loose and needed to be secured. GMC Protection Plan denied compensation for coverage as they do not cover "bolts, fuel straps, or manufacturer defects" under advertise
Vehicle switched out of four wheel drive while travelling up hill in snow. Resulted in a loss of traction and sliding downhill until it collided with a tree, resulting in$9,000 worth of damage. I have heard of the AWD/4WD actuator failing in other GMC trucks. The vehicle is currently in for repairs.
2 weeks ago I was driving on the highway doing 65 mile per hour and suddenly my truck started shaking and. Suddenly completely shut down lost power brakes stiffed and steering wheel as well. I safely pulled over to try to restart the vehicle and on my dash board light came on engine, TCM light and a light with a little car with hash marks called dealer the technician said it was a ecm. Problem and that am looking at a price of 7,000 dollars which is not in my budget reaching out to see if is maybe a manufacturing issue
2 weeks ago I was driving on the highway doing 65 mile per hour and suddenly my truck started shaking and. Suddenly completely shut down lost power brakes stiffed and steering wheel as well. I safely pulled over to try to restart the vehicle and on my dash board light came on engine, TCM light and a light with a little car with hash marks called dealer the technician said it was a ecm. Problem and that am looking at a price of 7,000 dollars which is not in my budget reaching out to see if is maybe a manufacturing issue
Transmission developed shutter/shimmy when shifting gears especially at lower speeds. Took truck to dealer and they diagnosed that the torque converter had failed. There are numerous reports and complaints online regarding this issue with GMC Canyons.
Backup lights are not working; bulbs are good. No apparent chafing/wear on wiring harness. Removed ground strap, cleaned and reattached. Still not working. 48,000 miles on 2018 GMC Canyon SLT, diesel engine.
When placing the vehicle in reverse, the infotainment screen goes to full brightness on the reverse camera, making it difficult to see at night by lighting up the cabin causing interior reflections when trying to see out the windows at mirrors or behind the vehicle. There is no way to adjust the brightness setting. This is a pointless feature as the camera becomes the required visual point and is sometimes obscured by dirt or water so the driver is forced to fight the bright useless screen to see out the windows.
I was traveling on a two lane highway, a semi in front of me and a truck behind me. A warning message popped up on my dash âService Emissions System- 65 mi before 65mph max speedâ. And within 5 seconds of that message popping up, the engine detuned itself. I pulled over as quick as I could, but I only made it partially out of the road before the engine shut down completely. I couldnât start the vehicle again to get it the rest of the way out of the road. I was 40 miles from the nearest town on a Sunday. I had to turn on my flashers and sit outside the vehicle for 4 hours until a tow truck was able to come get me. Thankfully at the time of incident I was on a rural highway and I wasnât hurt, but I could have been seriously injured haha this happened on the freeway or a road in the city. It then sat at the dealership for 3 months following this to get a diagnostic and repair.
I was traveling on a two lane highway, a semi in front of me and a truck behind me. A warning message popped up on my dash âService Emissions System- 65 mi before 65mph max speedâ. And within 5 seconds of that message popping up, the engine detuned itself. I pulled over as quick as I could, but I only made it partially out of the road before the engine shut down completely. I couldnât start the vehicle again to get it the rest of the way out of the road. I was 40 miles from the nearest town on a Sunday. I had to turn on my flashers and sit outside the vehicle for 4 hours until a tow truck was able to come get me. Thankfully at the time of incident I was on a rural highway and I wasnât hurt, but I could have been seriously injured haha this happened on the freeway or a road in the city. It then sat at the dealership for 3 months following this to get a diagnostic and repair.
The contact owns a 2018 GMC Canyon. The contact stated while driving 60-65 MPH, the message âBad Exhaust Fluid Warningâ was displayed. The contact stated that he added exhaust fluid to the vehicle per owner manualâs instructions; however, the message remained displayed. The vehicle was taken to an unknown dealer, where the failure could not be duplicated. The dealer advised the contact that the vehicle would return to normal operation if he continued driving the vehicle. The contact stated that as he continued driving, the vehicle failed to exceed 55 MPH. A message indicating that the speed would decrease to 45 MPH for 40 miles, and then to 5 MPH, was displayed. The contact pulled into a gas station. The vehicle was towed to the residence. The vehicle was then driven to the dealer, where the failure could not be duplicated. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 74,000. The VIN was unavailable.
Mileage: 74,000
The contact owns a 2018 GMC Canyon. The contact stated while driving 60-65 MPH, the message âBad Exhaust Fluid Warningâ was displayed. The contact stated that he added exhaust fluid to the vehicle per owner manualâs instructions; however, the message remained displayed. The vehicle was taken to an unknown dealer, where the failure could not be duplicated. The dealer advised the contact that the vehicle would return to normal operation if he continued driving the vehicle. The contact stated that as he continued driving, the vehicle failed to exceed 55 MPH. A message indicating that the speed would decrease to 45 MPH for 40 miles, and then to 5 MPH, was displayed. The contact pulled into a gas station. The vehicle was towed to the residence. The vehicle was then driven to the dealer, where the failure could not be duplicated. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 74,000. The VIN was unavailable.
Mileage: 74,000
Truck started vibrating we took it it for diagnostic services & the results were a failing torque converter way premature in age for this to be a problem!
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.