Total Complaints
3 filings
GMC C2500 SUBURBAN · model year
3 NHTSA complaints for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 1997GMCC2500 SUBURBAN carries 3 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 1997 C2500 SUBURBAN is fuel system, gasoline:delivery:fuel pump with 1 filings, followed by electrical system (1) and engine (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.
NHTSA currently has 2 investigation files overlapping the 1997 C2500 SUBURBAN. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
3 filings
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP | 1 |
| ELECTRICAL SYSTEM | 1 |
| ENGINE | 1 |
MY MECHANIC SAID IT'S NOT ORDINARY FOR THIS HEAVY DUTY TRUCK TO LEAK OIL WITH ONLY 77,000 MILES. PLS INVESTIGATE MY PROBLEM AND CONTACT GM. MY EMAIL ADDRESS [XXX], TO CONTACT ME AND UPDATE. LOOKING FORWARD TO HEAR FROM YOU. THANKS. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
FUEL TANK PUMP AND SENDING UNIT, LOCATED IN TANK, WAS REPLACED DUE TO BURNING OF INTERNAL CONNECTOR. THIS BURNING CAUSED EXTREME VENTING OF GAS VAPORS DURING TANK FILL UP, AND COULD HAVE CAUSED AN EXPLOSION. I POSSES THE OLD PART WHICH CLEARLY SHOWS THE BURNED WORSE AND PLUG CONNECTOR. *JB
Mileage: 112,485
FUEL TANK PUMP AND SENDING UNIT, LOCATED IN TANK, WAS REPLACED DUE TO BURNING OF INTERNAL CONNECTOR. THIS BURNING CAUSED EXTREME VENTING OF GAS VAPORS DURING TANK FILL UP, AND COULD HAVE CAUSED AN EXPLOSION. I POSSES THE OLD PART WHICH CLEARLY SHOWS THE BURNED WORSE AND PLUG CONNECTOR. *JB
Mileage: 112,485
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.