2021 GMC ACADIA

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

General Motors, LLC (GM) is recalling certain 2020-2021 Cadillac XT5, XT6, and GMC Acadia vehicles equipped with the optional Surround Vision feature. The rearview camera coaxial cable connectors may have been crimped improperly, causing the rearview camera to fail or function intermittently.

FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

General Motors, LLC. (GM) is recalling certain 2021 Cadillac XT5, XT6, and GMC Acadia vehicles. The fuel supply lines may be improperly attached and seated.

The contact owns a 2021 GMC Acadia. The contact stated that while driving approximately 30 MPH, the vehicle started running rough before the vehicle stalled. The contact attempted to restart the vehicle, but the vehicle failed to restart. There was no warning illuminated. The vehicle was towed to a local dealer, where it was diagnosed and determined that the fuel pump module had failed and needed to be replaced. The dealer informed the contact that the part to do the repair was on backorder. The contact researched online and associated the failure with NHTSA Campaign Number: 20V639000 (Fuel System, Gasoline); however, the model year and VIN were not included in the recall. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 46,000.

Mileage: 46,000

Car was taken in for an oil change at 62k Miles. Dealer advised that it needed a radiator replaced. At 64k miles it was brought into the dealer for warranty work due to a failing thermostat. While being diagnosed, we were told not only the radiator needed to be replaced, but the oil cooler also needed to be replaced. So a 5 year old car with just over 60k Miles had the thermostat/sensor fail and need to be replaced. A radiator fail and need to be replaced and and an oil cooler fail and need to be replaced. Vehicle has been at a GM dealer for all maintenance. No crashes or reasons these parts should fail. Vehicle has never towed anything to but any sort of strain on the cooling system.

Had vehicles looked at twice and serviced once for the transmission slipping. No issues were found when looked at and light was deleted. Took to another mechanic who drained and refilled transmission. Transmission still slips after service. This happens at acceleration and continues til 3rd gears where it jerks in between gears. Stops while driving continuously, the starts up again if stopped for any reason.

The contact owns a 2021 GMC Acadia. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated and DTC: P04FB; was displayed. The vehicle was taken to the dealer where it was diagnosed with moisture of the crank case. The vehicle was repaired. The contact stated that the failure was a quick fix and was covered under the warranty. The contact stated that the failure had occurred several times and was covered under warranty. The contact was informed that there was no fix for the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 37,000.

Mileage: 37,000

The contact owns a 2021 GMC Acadia. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated and DTC: P04FB; was displayed. The vehicle was taken to the dealer where it was diagnosed with moisture of the crank case. The vehicle was repaired. The contact stated that the failure was a quick fix and was covered under the warranty. The contact stated that the failure had occurred several times and was covered under warranty. The contact was informed that there was no fix for the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 37,000.

Mileage: 37,000

Odometer Fraud. The contact purchased a 2021 GMC Acadia. The contact discovered a mileage discrepancy after the purchase. The vehicle was a dealer sale. At the time of purchase, the mileage was approximately 29,000. The contact attempted to trade in the vehicle, and the purchasing dealer checked the VIN and retrieved a Carfax Report. The Carfax Report indicated that the mileage on the Title on 11/04/2024 was 58,000; however, on 02/04/2025, the mileage was 28,000, and the vehicle had been in an accident in the past.

Mileage: 58,000

The contact owns a 2021 GMC Acadia. The contact stated that while the vehicle was parked, the vehicle started, and the contact exited the vehicle and ran into the house for a while. The contact stated that while reentering the vehicle, the contact noticed that the check engine warning light was illuminated. The contact was employed by an independent mechanic, and the vehicle was driven to the place of employment. The independent mechanic attached the mobile diagnostic tester to the vehicle and retrieved DTC: P023F, which indicated fuel pump secondary circuit failure. The contact was advised that the fuel pump module needed to be replaced. The vehicle was not repaired. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 21V422000 (Fuel System, Gasoline); however, the VIN was not associated. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was

Mileage: 78,200

Been happening for a year and a half. Muffler is very loud and rattles constantly. Getting worse over time. There is a current recall but my vin isn’t included even though my car is having the same issue.

The electronic dashboard goes black while driving. I was driving to work on the highway at highway speeds and the entire electronic dashboard went black including the hud display and the radio screen. The radio screen turned back on and auto reconnected to my phone and android auto. I was able to safely get to an exit and park, turn off the car and restart and the dash did come back on to then go black about 5 minutes later this time the hud stayed on and I was able to get to work where the car sat off for 8 hrs , when leaving work the dash stayed on. The radio screen would turn off randomly and unable to connect to a programmed cell phone via Bluetooth or data cable. I brought the vehicle in for a service and this issue plus the concern of the transmission shuddering. The dealership found the problem and both the dashboard and radio needed service updates and both were charged to fix. A service update should not be charged for the dash as you have no speedometer when it goes out. T

The electronic dashboard goes black while driving. I was driving to work on the highway at highway speeds and the entire electronic dashboard went black including the hud display and the radio screen. The radio screen turned back on and auto reconnected to my phone and android auto. I was able to safely get to an exit and park, turn off the car and restart and the dash did come back on to then go black about 5 minutes later this time the hud stayed on and I was able to get to work where the car sat off for 8 hrs , when leaving work the dash stayed on. The radio screen would turn off randomly and unable to connect to a programmed cell phone via Bluetooth or data cable. I brought the vehicle in for a service and this issue plus the concern of the transmission shuddering. The dealership found the problem and both the dashboard and radio needed service updates and both were charged to fix. A service update should not be charged for the dash as you have no speedometer when it goes out. T

Cars is not keeping track of temperature showing engine is cold after 30 minutes of driving, fan runs for extended periods of time after shutting off, check engine light comes on, steering assist alert comes in screen. All of this happens in a cycle. To stop it the battery has to be unplugged and reconnected resetting the car and everything goes back to being fine for a short period of time.

Cars is not keeping track of temperature showing engine is cold after 30 minutes of driving, fan runs for extended periods of time after shutting off, check engine light comes on, steering assist alert comes in screen. All of this happens in a cycle. To stop it the battery has to be unplugged and reconnected resetting the car and everything goes back to being fine for a short period of time.

My car suddenly out of the blue started overheating. By the time I could get stopped safely and turn the car off the engine fan kept running to try to cool it down. I’ve never had any issues with my car. It only has 47,000 miles on it. I now have to have it towed to a mechanic shop to get diagnosed, but I’m hearing that it’s probably a thermostat and that the GMC Acadia’s are famous for that being a problem. I’m not sure why GMC would not do a recall on this part! this is an extremely expensive fix.

VEHICLE'S ENGINE INCURRED COOLANT TEMPERATURE ISSUES, SET DTC CODE, AND COOLING FAN RAN AFTER ENGINE WAS TURNED OFF. DEALER DIAGNOSED AS THERMOSTAT FAILURE AND COMPLETED REPAIRS. DEALER CHECKED AND FOUND NO SERVICE ASSISTANCE FOR REPAIR EVEN THOUGH THERE WAS A BACK ORDER FOR REPLACEMENT PARTS AND WAS SECURED THROUGH DEALER IN DETROIT CURRENT NHTSA ID NUMBER 110243390 / MFG COMMUNICATION # N252508350 REFERRING TO 3.6 V-6 ENGINE. GMC DECLINED ANY MONETARY ASSISTANCE TOWARDS REPAIRS WITH 76278 MILES I ALSO OWN A 2020 CHEVROLET BLAZER WITH A 3.6 V-6 ENGINE THAT EXPERIENCED SAME FAILURE PAID $400 DEDUCTABLE TOWARD REPAIR

The infotainment center/and On Star alert systems ( crash detections / SOS ) No access to anything in the infotainments center along with most of the safety setting not alerting due to and over the air update failure. yes is available for inspection upon request. all On star safety features are not working if a crash were to happen i would not be able to get help if i was injured. Yes and it is ongoing. BY a GMC certified dealer. No.

For the 3rd time of ownership the cooling fan stays on after vehicle is turned off and the display “steering assist is reduced, drive with caution”.

For the 3rd time of ownership the cooling fan stays on after vehicle is turned off and the display “steering assist is reduced, drive with caution”.

For the 3rd time of ownership the cooling fan stays on after vehicle is turned off and the display “steering assist is reduced, drive with caution”.

"STEERING ASSIST REDUCED. DRIVE WITH CARE" message, fan runs nonstop, even after the vehicle is off. Sounds like a plane taking off. This seems to be EXTREMELY common after doing my research. Please consider turning this into a recall!

"STEERING ASSIST REDUCED. DRIVE WITH CARE" message, fan runs nonstop, even after the vehicle is off. Sounds like a plane taking off. This seems to be EXTREMELY common after doing my research. Please consider turning this into a recall!