Total Complaints
495 filings
GMC ACADIA · model year
495 NHTSA complaints, 19 crash reports, and 2 recall campaigns listed for this cohort. A VIN lookup is required to determine whether a specific vehicle has an unrepaired recall.
NHTSA overall rating
4 / 5 ★
New Car Assessment Program
The 2018GMCACADIA carries 495 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 19 crashes, 2 fires, 32 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall 4/5 rating, with 5/5 front crash, 5/5 side crash, and 4/5 rollover scores derived from standardized barrier and dynamic tests.
The most frequently selected component label in reports for the 2018 ACADIA is power train with 141 filings, followed by unknown or other (107) and electrical system (99). Complaint categories reflect owner reports and intake categorization; they do not establish a defect pattern or cause. This cohort has 2 NHTSA recall campaigns listed below. Enter a VIN in NHTSA's official recall lookup to determine whether a specific vehicle has an unrepaired recall.
NHTSA currently has 2 investigation files overlapping the 2018 ACADIA. Owners comparing this cohort against neighboring years should read the complaint-by-year trend as report volume, not a causal diagnosis. Use the related-complaint feed and the official recall lookup when researching a specific vehicle.
Total Complaints
495 filings
Crashes Reported
19 reports
Source
NHTSA ODI
Federal complaints database
Above median complaint volume, review patterns below.
| Component | Count |
|---|---|
| POWER TRAIN | 141 |
| UNKNOWN OR OTHER | 107 |
| ELECTRICAL SYSTEM | 99 |
| ENGINE | 30 |
| SERVICE BRAKES | 21 |
| STEERING | 20 |
| ELECTRONIC STABILITY CONTROL (ESC) | 12 |
| POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT | 9 |
| FUEL/PROPULSION SYSTEM | 6 |
| SEATS | 5 |
| SUSPENSION | 5 |
| VEHICLE SPEED CONTROL | 4 |
| WHEELS | 4 |
| BACK OVER PREVENTION: WARNINGS | 4 |
| SEAT BELTS | 3 |
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
General Motors LLC (GM) is recalling certain 2015-2018 GMC Canyon, 2016-2017 Buick Envision, 2016-2018 Chevrolet Colorado and Malibu, 2017-2018 GMC Acadia, 2018 Buick LaCrosse, Cadillac ATS, Chevrolet Equinox, and GMC Terrain vehicles. The high pressure fuel pump may detach from its mounting flange
POWER TRAIN:DRIVELINE:DRIVESHAFT
General Motors LLC (GM) is recalling certain 2018 Chevrolet Equinox and GMC Terrain vehicles and 2017-2018 GMC Acadia vehicles. The right front intermediate driveshaft may fracture and separate while driving.
The vehicle has experienced repeated electrical and engine-related malfunctions, including random engine shutdowns while driving and random no-start conditions. The thermostat and cooling system failed and were replaced in 2024. Multiple sensors have failed. The braking system remains noisy even after brake replacement. The lane detection safety system does not provide audible alerts. The vehicle is currently operational and available for inspection upon request. How was your safety or the safety of others put at risk? The vehicle has randomly shut off while driving on both highways and city roads in Azle, Texas. This occurred while my two children were in the vehicle. When the engine shut off, there was a risk of losing power steering and braking assist, which could have caused an accident, especially at highway speeds and in traffic. Has the problem been reproduced or confirmed by a dealer or independent service center? The thermostat and cooling system failure were confirmed and r
The vehicle has experienced repeated electrical and engine-related malfunctions, including random engine shutdowns while driving and random no-start conditions. The thermostat and cooling system failed and were replaced in 2024. Multiple sensors have failed. The braking system remains noisy even after brake replacement. The lane detection safety system does not provide audible alerts. The vehicle is currently operational and available for inspection upon request. How was your safety or the safety of others put at risk? The vehicle has randomly shut off while driving on both highways and city roads in Azle, Texas. This occurred while my two children were in the vehicle. When the engine shut off, there was a risk of losing power steering and braking assist, which could have caused an accident, especially at highway speeds and in traffic. Has the problem been reproduced or confirmed by a dealer or independent service center? The thermostat and cooling system failure were confirmed and r
The vehicle has experienced repeated electrical and engine-related malfunctions, including random engine shutdowns while driving and random no-start conditions. The thermostat and cooling system failed and were replaced in 2024. Multiple sensors have failed. The braking system remains noisy even after brake replacement. The lane detection safety system does not provide audible alerts. The vehicle is currently operational and available for inspection upon request. How was your safety or the safety of others put at risk? The vehicle has randomly shut off while driving on both highways and city roads in Azle, Texas. This occurred while my two children were in the vehicle. When the engine shut off, there was a risk of losing power steering and braking assist, which could have caused an accident, especially at highway speeds and in traffic. Has the problem been reproduced or confirmed by a dealer or independent service center? The thermostat and cooling system failure were confirmed and r
2018 GMC Acadia comes up with an error message "shift to park" and does not allow me to fully engage my car into the parked position when stopped and parking.
The contact owns a 2018 GMC Acadia. The contact stated that upon parking the vehicle and attempting to release the key from the ignition switch, the key seized inside the ignition switch. The contact stated that either the “Parking Assist” or the “Steering Assist” warning light was illuminated during the failures, and the A/C system became inoperable. The failure had occurred on several occasions. The vehicle was taken to the dealer, where it was diagnosed with Parking Assist and Steering Assist failures. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 98,000. The VIN was not available.
Mileage: 98,000
The contact owns a 2018 GMC Acadia. The contact stated that upon parking the vehicle and attempting to release the key from the ignition switch, the key seized inside the ignition switch. The contact stated that either the “Parking Assist” or the “Steering Assist” warning light was illuminated during the failures, and the A/C system became inoperable. The failure had occurred on several occasions. The vehicle was taken to the dealer, where it was diagnosed with Parking Assist and Steering Assist failures. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 98,000. The VIN was not available.
Mileage: 98,000
The contact owns a 2018 GMC Acadia. The contact stated that while starting the vehicle and attempting to shift into park, the vehicle failed to recognize that the transmission was in park(P). There was no warning light illuminated. The contact stated that several attempts were required to shift the vehicle into park(P) to turn off the vehicle. The contact further stated that on other occasions, the vehicle remained stuck in park(P) and failed to shift into drive(D). The contact related the failure to TSB: 19-NA-205. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure, and a case was opened. The contact was referred to the NHTSA Hotline to report the failure. The approximate failure mileage was 120,000.
Mileage: 120,000
Gear shifter will not go into park.
Car will not shift into park therefore I cannot turn the car off without disconnecting the battery. Dangerous bc you don’t know if the car is in park or not when you have to get out and stand in front of car to life hood and disconnect battery.
The warning light for a steering assist needs service came on the dash. The dealer had a code (po128) that pertained to a bad thermostat and coolant temp. sensor. The steering assist could have failed, along with possible engine damage. The dealer replaced the thermostat and the coolant temp sensor. Their were no police or insurance reports needed.
The warning light for a steering assist needs service came on the dash. The dealer had a code (po128) that pertained to a bad thermostat and coolant temp. sensor. The steering assist could have failed, along with possible engine damage. The dealer replaced the thermostat and the coolant temp sensor. Their were no police or insurance reports needed.
I have been having issues with shift to park message for a yr now and it just gets worse and do not have the funds to pay for it myself bu5 see that it is a recall and gm is covering cost for other makes models of my same yr for same issue takes sometimes 20 minutes to mess with my shifter until I can finally park my car where it shuts completely off. This is a safety risk as 1 it could roll away if it isn't 2 my car could drain and die leaving me stranded by not turning off fully one time. This is ridiculous I called gm and all they just pushed me off I don't understand how this is not being taken serious especially knowing this is a known problem!
Shift to park message has appeared again and the engine will not cut off. First happened in Feb 2020, mileage was 31,143. Took to Dealer and new wiring harness was installed. Had to take back to dealer April 2020 for same problem; shifter assembly was replaced at that time. Shift to park message came back on August 2023. Took back to Dealer and shifter harness replaced again and jumper harness was installed. Mileage was 52,993. Shift to park message has once again appeared, December 2025. Having to put car in park and push engine on/off button numerous times before engine will finally shut off.....sometimes having to unhook battery in order to kill the engine. This will be the fourth time we have had the same recurring issue repaired. My husband read through over half the 352 registered complaints and at least three fourths of them were all about the SHIFT TO PARK problem! As a female, I don't feel safe driving my Acadia not knowing if the engine will cut off or if it's actually
Shift to park message has appeared again and the engine will not cut off. First happened in Feb 2020, mileage was 31,143. Took to Dealer and new wiring harness was installed. Had to take back to dealer April 2020 for same problem; shifter assembly was replaced at that time. Shift to park message came back on August 2023. Took back to Dealer and shifter harness replaced again and jumper harness was installed. Mileage was 52,993. Shift to park message has once again appeared, December 2025. Having to put car in park and push engine on/off button numerous times before engine will finally shut off.....sometimes having to unhook battery in order to kill the engine. This will be the fourth time we have had the same recurring issue repaired. My husband read through over half the 352 registered complaints and at least three fourths of them were all about the SHIFT TO PARK problem! As a female, I don't feel safe driving my Acadia not knowing if the engine will cut off or if it's actually
The contact owns a 2018 GMC Acadia. The contact stated that after shifting to the park(P), there was an audible warning alarm activated, and the message "Shift to Park" was displayed, and the vehicle failed to immediately turn off. After restarting the vehicle and jiggling the gear shifter, the failure was corrected. The vehicle was taken to the local dealer, who diagnosed the vehicle and determined that the gear shifter assembly was faulty and needed to be replaced. The vehicle was repaired, but while picking up her daughter from school, the gear shifter was shifted into park(P), and moments later, the vehicle started rolling backwards. The contact had to activate the parking brake to stop the vehicle. The vehicle was later towed back to the dealer. The cause of the failure was not yet determined. The manufacturer was not notified of the failures. The failure mileage was 120,000.
Mileage: 120,000
I continue to get a message "Steering assist is reduced drive with care " this appears to be a very common issue with my vehicle model. it is very expensive to fix. I am just outside of warranty so it is not covered. Online indicates this is so common. It is the vehicle thermostat and sensor prematurely going bad
"STEERING ASSIST IS REDUCED" This message appears on the instrument panel once in a while, and I have to get a mechanic to reset it. Many other people who drive the 2018 GMC Acadia, are reporting the same problem. This occurs so frequently on this model, that it obviously was a manufacturing design flaw.
SHIFTER PROBLEM 2018 GMC ACADIA. I NEVER RECEIVED A RECALL NOTICE OR BULLETIN ABOUT SHIFT TO PARK SHIFTER PROBLEM
I have owned this vehicle less than 5 years and it has had the "Shift to Park" error 3 times and has now been replaced 3 times. The 2nd time was in August 2023 and yesterday it had to be replaced again. I don't understand how a part can fail this rapidly when the vehicle is only being driven approximately 10,000 miles per year. It only has 82,445 miles. I would like for GM to issue a recall for this issue or advise who the manufacturer is of the Switch part number 84955381 and Harness part number 84733196. The parts are not that expensive but the labor to replace was $ 462.50 and total parts was $ 55.56 on the invoice yesterday. As this is an ongoing issue I would like reimbursement. I am widowed and living on one income.
URGENT SAFETY DEFECT — RECURRING “SHIFT TO PARK” — ROLLAWAY RISK Vehicle: GMC Acadia | ~99,684miles Same defect repaired FREE under GM goodwill in 2021 (shifter replacement, TSB 19-NA-206) after 4 failed attempts. Now FAILED AGAIN in 2025 — vehicle will not shut off, drains battery, risks unintended rollaway. GM dealer refuses repeat coverage despite prior admission of defect. This is a KNOWN DESIGN FLAW — thousands of complaints — NO RECALL. DEMAND IMMEDIATE SAFETY RECALL — this is a fire/rollaway hazard. Attached: 2019- 2021 repair order ($0), TSB 19-NA-206, prior NHTSA complaint, previous TAC CASE: 9-6623251184.
Data vintage: August 2026. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Every figure on PlainCars is rendered directly from NHTSA complaint and safety data, no number is typed in by an editor. This year-specific record is rendered from NHTSA ODI, recall, and NCAP rows for the 2018 GMC ACADIA; no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of August 2026.
Read our methodology - how this data is sourced, computed, and verified.