Total Complaints
5 filings
FREIGHTLINER XC MOTORHOME CHASSIS · model year
5 NHTSA complaints, and 2 active recalls for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2004FREIGHTLINERXC MOTORHOME CHASSIS carries 5 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2004 XC MOTORHOME CHASSIS is steering with 2 filings, followed by suspension:rear (1) and equipment:recreational vehicle/trailer (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 2 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 38 investigation files overlapping the 2004 XC MOTORHOME CHASSIS. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
5 filings
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| STEERING | 2 |
| SUSPENSION:REAR | 1 |
| EQUIPMENT:RECREATIONAL VEHICLE/TRAILER | 1 |
| STRUCTURE | 1 |
STEERING:LINKAGES
ON CERTAIN TRUCK AND MOTOR HOME CHASSIS EQUIPPED WITH I-SHAFTS SUPPLIED BY ZF HEAVY DUTY STEERING, THERE IS A POTENTIAL FOR A FAILURE OF THE FORK/SHAFT CONNECTION.
SERVICE BRAKES, AIR:SUPPLY:LOW PRESSURE WARNING:SWITCH
CERTAIN MOTOR HOME CHASSIS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 121, 'AIR BRAKE SYSTEMS.' IN A SITUATION IN WHICH MULTIPLE ALARMS ARE ACTIVE, A CHECK ENGINE, STOP ENGINE, OR SIMILAR WARNING INDICATOR IS GIVEN PRIORITY OVER THE LOW AIR ALARM BY THE INSTRUM
TL*THE CONTACT OWNS A 2004 FREIGHTLINER XC MOTORHOME CHASSIS. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 05V408000 (STEERING:LINKAGES ). HE CALLED HIS LOCAL DEALER TO SCHEDULE AN APPOINTMENT AND THEY STATED THAT THEY WOULD ONLY INSPECT THE VEHICLE AND REMOVE THE DATE CODE FROM THE STEERING BOX. HOWEVER, BECAUSE THE VEHICLE HAD OVER 15,000 MILES, THEY WOULD NOT REPAIR THE VEHICLE ACCORDING TO THE RECALL. THE CONTACT FEELS THAT THE MILEAGE SHOULD NOT IMPACT THE DECISION OF WHETHER OR NOT THE RECALL REPAIR SHOULD BE PERFORMED. THE CONTACT FEELS THAT HE SHOULD NOT HAVE RECEIVED A RECALL NOTICE IF HIS VEHICLE WAS NOT AFFECTED. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 26,500.
LOUD BANGING NOISE BETWEEN DRIVER AND PASSENGER SEATS. SOUNDS LIKE WHEEL MAY BE COMING OFF AXLE. STEERING WONDERS AND HAS TOO MUCH FREE PLAY IN STEERING WHEEL. BELIEVED TO BE A SAFETY ISSUE. TOOK TO NEWMAR TO HAVE IT ROAD TESTED. NEWMAR SENT TO FREIGHTLINER SERVICE DEALER IN SOUTH BEND. 5/06/05 SOUTH BEND FREIGHTLINER SERVICE DEALER STATED SWAY BAR HITTING RF SPRING AND FRONT LOWER SHOCK BOLTS LOOSE. ADJUSTED RIDE HEIGHT 1/4 INCH AND INFLATED BACK TIRES FOR 80 TO 110 PSI. ADJUSTED FRONT BRAKES. THIS DID NOT FIX THE PROBLEM. SERVICE DEPT WOULD NOT STATE IF RV WAS SAFE TO DRIVE. 5/12/05 TOOK RV TO MY SERVICE COMPANY TO BE CHECKED FOR SAME COMPLAINT. BECAUSE FREIGHTLINER SERVICE PERSON WOULD NOT OR COULD NOT GIVE WARRANTY AUTHORIZATION, THEY SHIMMED STABILIZER BUSHINGS WITH TWO WASHERS ON TOP AND TWO ON BOTTOM OF BUSHING WHICH SHOULD PROVIDE A MORE SAFE RIDE TO THE FREIGHTLINER FACTORY IN SOUTH CAROLINA. MASTER FLEET STATED BAD STEERING WANDERING PROBLEM, POSSIBLE PLAY I
Mileage: 13,000
LOUD BANGING NOISE BETWEEN DRIVER AND PASSENGER SEATS. SOUNDS LIKE WHEEL MAY BE COMING OFF AXLE. STEERING WONDERS AND HAS TOO MUCH FREE PLAY IN STEERING WHEEL. BELIEVED TO BE A SAFETY ISSUE. TOOK TO NEWMAR TO HAVE IT ROAD TESTED. NEWMAR SENT TO FREIGHTLINER SERVICE DEALER IN SOUTH BEND. 5/06/05 SOUTH BEND FREIGHTLINER SERVICE DEALER STATED SWAY BAR HITTING RF SPRING AND FRONT LOWER SHOCK BOLTS LOOSE. ADJUSTED RIDE HEIGHT 1/4 INCH AND INFLATED BACK TIRES FOR 80 TO 110 PSI. ADJUSTED FRONT BRAKES. THIS DID NOT FIX THE PROBLEM. SERVICE DEPT WOULD NOT STATE IF RV WAS SAFE TO DRIVE. 5/12/05 TOOK RV TO MY SERVICE COMPANY TO BE CHECKED FOR SAME COMPLAINT. BECAUSE FREIGHTLINER SERVICE PERSON WOULD NOT OR COULD NOT GIVE WARRANTY AUTHORIZATION, THEY SHIMMED STABILIZER BUSHINGS WITH TWO WASHERS ON TOP AND TWO ON BOTTOM OF BUSHING WHICH SHOULD PROVIDE A MORE SAFE RIDE TO THE FREIGHTLINER FACTORY IN SOUTH CAROLINA. MASTER FLEET STATED BAD STEERING WANDERING PROBLEM, POSSIBLE PLAY I
Mileage: 13,000
THE LOCATION OF THE DRIVER'S INFORMATION CENTER WHICH CONTAINS ENGINE/GEAR LOCATION,AND MILES PER GALLON IS LOCATED AT A DIFFICULT ANGLE. DRIVER IS UNABLE TO READ SETTINGS WITHOUT HAVING TO TAKE THE EYES COMPLETELY OFF THE ROAD. THE INFORMATION CENTER IS LOCATED AT KNEE LEVEL AND PROJECTS STRAIGHT OUT. THE INFORMATION IS UNREADABLE IN THE DAYTIME, AND BARELY READABLE AT NIGHT. DEALERSHIP CANNOT PROVIDE ANY SOLUTION TO THE PROBLEM. THIS CHASSIS IS CONNECTED TO A WINNEBAGO JOURNEY 2004.*AK
WHEN DRIVING AT ANY SPEED VEHICLE WAS ALL OVER THE ROAD. REAR END WAS OUT OF ALIGNMENT. *AK
Mileage: 5,000
EVDM connector plate separation
Halogen Headlights May Cause Fires
Trolley bus circuit breaker fires
Rear Wheel Speed Sensor Failure
Intermittent Loss of Power Steering Assist
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.