Total Complaints
1 filings
FREIGHTLINER SPRINTER 3500 · model year
2021 FREIGHTLINER SPRINTER 3500
1 NHTSA complaints, 1 crash report, and 11 active recalls for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2021FREIGHTLINERSPRINTER 3500 carries 1 consumer safety complaint in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 1 crash, 0 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2021 SPRINTER 3500 is unknown or other with 1 filings. Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 11 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 38 investigation files overlapping the 2021 SPRINTER 3500. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
1
Complaints
1
Crashes
0
Fires
0
Injuries
0
Deaths
Crashes Reported
1 reports
Source
NHTSA ODI
Federal complaints database
Complaints vs. fleet median (215)
At or below the fleet median complaint volume.
Complaints by Component
| Component | Count |
|---|---|
| UNKNOWN OR OTHER | 1 |
Recalls (11)
22V28100027/04/2022
BACK OVER PREVENTION:DISPLAY FUNCTION
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter and Mercedes-Benz Sprinter vehicles. The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Stand
23V20400024/03/2023
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The instrument cluster may fail to display any information when the vehicle is started.
23V87600021/12/2023
STRUCTURE:CRITICAL FASTENERS
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2023 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The partition wall may be missing bolts, allowing the wall to detach during a crash.
23V87500021/12/2023
STRUCTURE:CRITICAL FASTENERS
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The longitudinal frame members may be missing reinforcement fasteners, reducing vehicle stability and decreasing the structural integrity of the third-row seats.
22V79600021/10/2022
POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:PARK PAWL
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles equipped with a manual parking brake and 7-speed automatic transmission. The guide bushing on the parking pawl may fatigue, which can cause the parking pawl not to engage and resul
22V36000020/05/2022
ELECTRICAL SYSTEM:SOFTWARE
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter, Mercedes-Benz Metris, and Mercedes-Benz Sprinter vehicles. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
21V51300007/07/2021
SEAT BELTS:REAR/OTHER:RETRACTOR
Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Sprinter, Metris, and Freightliner Sprinter vehicles equipped with Automatic Locking Retractor (ALR) seat belt assemblies. The seat belt automatic locking retractors may deactivate early, which can prevent the child restraint syst
21V41100002/06/2021
ELECTRICAL SYSTEM:SOFTWARE
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The MBUX multimedia system software may cause the display to remain black, or reboot after startup. This could result in the rearview camera image not displaying properly. As su
21V41000002/06/2021
ELECTRICAL SYSTEM
Daimler Vans USA, LLC (DVUSA) is recalling 2019-2021 Mercedes Benz Sprinter and Freightliner Sprinter vehicles equipped with swivel seats. The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames.
23V80600001/12/2023
STRUCTURE:BODY
Daimler Vans USA, LLC (DVUSA) is recalling certain 2021-2023 Mercedes-Benz Sprinter and 2021 Freightliner Sprinter vehicles. The topcoat paint formula may cause the windows and interior lashing rails to be insufficiently bonded to the vehicle.
21V93300001/12/2021
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The front axle fender liner and brake hose may be too close, allowing the fender liner to contact and damage the brake hose.
Recent Complaints
20221002CrashUNKNOWN OR OTHER
The âcare freeâ awning has erratic operation issues.
Compare 2021FREIGHTLINERSPRINTER 3500 to Similar Vehicles
NHTSA Investigations
PE24032Preliminary EvaluationClosed
EVDM connector plate separation
PE21006Preliminary EvaluationClosed
Halogen Headlights May Cause Fires
PE21002Preliminary EvaluationClosed
Trolley bus circuit breaker fires
PE20014Preliminary EvaluationClosed
Rear Wheel Speed Sensor Failure
PE20006Preliminary EvaluationClosed
Intermittent Loss of Power Steering Assist
Frequently Asked Questions
How many complaints does the 2021 FREIGHTLINER SPRINTER 3500 have?▼
The 2021 FREIGHTLINER SPRINTER 3500 has 1 NHTSA complaints, 1 crashes, 0 fires, 0 injuries, and 0 deaths reported.
Are there any recalls for the 2021 FREIGHTLINER SPRINTER 3500?▼
Yes, the 2021 FREIGHTLINER SPRINTER 3500 has 11 recall(s). The most common affected component is BACK OVER PREVENTION:DISPLAY FUNCTION. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2021 FREIGHTLINER SPRINTER 3500?▼
The most-complained component for the 2021 FREIGHTLINER SPRINTER 3500 is UNKNOWN OR OTHER with 1 complaints. Other frequently reported areas include various components.
Is the 2021 FREIGHTLINER SPRINTER 3500 safe to buy?▼
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. No NHTSA crash test rating is available for this model year. Compare with other model years using the links above.
Where does this data come from?▼
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.
Vehicle Safety Guides
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.