Total Complaints
5 filings
FREIGHTLINER M2 BUSINESS CLASS · model year
2018 FREIGHTLINER M2 BUSINESS CLASS
5 NHTSA complaints, and 2 active recalls for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2018FREIGHTLINERM2 BUSINESS CLASS carries 5 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2018 M2 BUSINESS CLASS is unknown or other with 5 filings. Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 2 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 38 investigation files overlapping the 2018 M2 BUSINESS CLASS. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
5
Complaints
0
Crashes
0
Fires
0
Injuries
0
Deaths
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
Complaints vs. fleet median (215)
At or below the fleet median complaint volume.
Complaints by Component
| Component | Count |
|---|---|
| UNKNOWN OR OTHER | 5 |
Recalls (2)
17V45200017/07/2017
EQUIPMENT
Daimler Trucks North America (DTNA) is recalling certain 2018 Freightliner Cascadia, M2 Business Class, 114SD, and 122SD trucks, and Western Star 4700 and 5700 trucks. These vehicles have tow hooks used for recovery purposes that may fail during use.
19V37000014/05/2019
SERVICE BRAKES, AIR:SUPPLY:RESERVOIR/TANK
Daimler Trucks North America LLC (DTNA) is recalling certain 2004-2019 Freightliner 108SD, 114SD, 122SD, Cascadia, Columbia, Classic, FL80, FLD 120SD, Business Class M2, Western Star 4700, 4900, 6900, Sterling Acterra, L7500, LT7500, L8500, LT8500, L9500, and LT9500 vehicles. The vehicles may have
Recent Complaints
20240503UNKNOWN OR OTHER
The DEF header failed on this truck and it causes the vehicle to be disabled. The DEF header is an emissions part. PART NUMBER 04-31354-004 HEADER-SSI,CONC,6 BOLT,CMNS
20240503UNKNOWN OR OTHER
The DEF header failed on this truck and it causes the vehicle to be disabled. The DEF header is an emissions part. PART NUMBER 04-31354-004 HEADER-SSI,CONC,6 BOLT,CMNS
20240503UNKNOWN OR OTHER
The DEF header failed on this truck and it causes the vehicle to be disabled. The DEF header is an emissions part. PART NUMBER 04-31354-004 HEADER-SSI,CONC,6 BOLT,CMNS
20240503UNKNOWN OR OTHER
The DEF header failed on this truck and it causes the vehicle to be disabled. The DEF header is an emissions part. PART NUMBER 04-31354-004 HEADER-SSI,CONC,6 BOLT,CMNS
20240503UNKNOWN OR OTHER
The DEF header failed on this truck and it causes the vehicle to be disabled. The DEF header is an emissions part. PART NUMBER 04-31354-004 HEADER-SSI,CONC,6 BOLT,CMNS
Compare 2018FREIGHTLINERM2 BUSINESS CLASS to Similar Vehicles
NHTSA Investigations
PE24032Preliminary EvaluationClosed
EVDM connector plate separation
PE21006Preliminary EvaluationClosed
Halogen Headlights May Cause Fires
PE21002Preliminary EvaluationClosed
Trolley bus circuit breaker fires
PE20014Preliminary EvaluationClosed
Rear Wheel Speed Sensor Failure
PE20006Preliminary EvaluationClosed
Intermittent Loss of Power Steering Assist
Frequently Asked Questions
How many complaints does the 2018 FREIGHTLINER M2 BUSINESS CLASS have?▼
The 2018 FREIGHTLINER M2 BUSINESS CLASS has 5 NHTSA complaints, 0 crashes, 0 fires, 0 injuries, and 0 deaths reported.
Are there any recalls for the 2018 FREIGHTLINER M2 BUSINESS CLASS?▼
Yes, the 2018 FREIGHTLINER M2 BUSINESS CLASS has 2 recall(s). The most common affected component is EQUIPMENT. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2018 FREIGHTLINER M2 BUSINESS CLASS?▼
The most-complained component for the 2018 FREIGHTLINER M2 BUSINESS CLASS is UNKNOWN OR OTHER with 5 complaints. Other frequently reported areas include various components.
Is the 2018 FREIGHTLINER M2 BUSINESS CLASS safe to buy?▼
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. No NHTSA crash test rating is available for this model year. Compare with other model years using the links above.
Where does this data come from?▼
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.
Vehicle Safety Guides
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.