Total Complaints
5 filings
FREIGHTLINER FREIGHTLINER · model year
5 NHTSA complaints, and 1 active recall for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2004FREIGHTLINERFREIGHTLINER carries 5 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2004 FREIGHTLINER is engine and engine cooling with 1 filings, followed by suspension (1) and fuel system, diesel (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 1 active recall campaign, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 35 investigation files overlapping the 2004 FREIGHTLINER. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
5 filings
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| ENGINE AND ENGINE COOLING | 1 |
| SUSPENSION | 1 |
| FUEL SYSTEM, DIESEL | 1 |
| STEERING | 1 |
| STEERING:GEAR BOX:SHAFT PITMAN | 1 |
SUSPENSION
CERTAIN FREIGHTLINER TRUCKS AND THOMAS SCHOOL BUSES EQUIPPED WITH HOLLAND/NEWAY AIR SUSPENSION SYSTEMS, A TRANSVERSE BEAM CASTING MAY FRACTURE UNDER NORMAL LOADS. IF A CASTING BREAKS WHEN THE VEHICLE IS TRAVELING ON A ROADWAY THERE IS THE POTENTIAL FOR PIECES OF THE CASTING TO BECOME PROJECTILES AN
TL* THE CONTACT OWNS A 2004 FREIGHTLINER MOTORHOME. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 07V584000 (STEERING:GEAR BOX:SHAFT PITMAN). THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE PARTS NECESSARY TO REMEDY THE FAILURE WERE NOT AVAILABLE. THE CONTACT ATTEMPTED TO NOTIFY THE MANUFACTURER, BUT THE MANUFACTURER WOULD NOT RETURN ANY PHONE CALLS. THE PARTS HAD BEEN UNAVAILABLE FOR APPROXIMATELY EIGHT MONTHS. THE FAILURE MILEAGE WAS 18,000. UPDATED 03/05/12*LJ THE CONSUMER PUT A LINE THROUGH THE YEAR 2004 AND STATED THE MOTOR HOME IS A 2005. HOWEVER, THE VIN HE SUPPLIED STATED THE YEAR IS A 2004. UPDATED 03/06/12
Mileage: 15,000
TL* THE CONTACT OWNS A 2004 FREIGHTLINER MOTORHOME. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 07V584000 (STEERING:GEAR BOX:SHAFT PITMAN). THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE PARTS NECESSARY TO REMEDY THE FAILURE WERE NOT AVAILABLE. THE CONTACT ATTEMPTED TO NOTIFY THE MANUFACTURER, BUT THE MANUFACTURER WOULD NOT RETURN ANY PHONE CALLS. THE PARTS HAD BEEN UNAVAILABLE FOR APPROXIMATELY EIGHT MONTHS. THE FAILURE MILEAGE WAS 18,000. UPDATED 03/05/12*LJ THE CONSUMER PUT A LINE THROUGH THE YEAR 2004 AND STATED THE MOTOR HOME IS A 2005. HOWEVER, THE VIN HE SUPPLIED STATED THE YEAR IS A 2004. UPDATED 03/06/12
Mileage: 15,000
TL*THE CONTACT OWNS A 2004 FREIGHTLINER FLAT BED TRUCK. A HIGH PRESSURE FUEL LEAK SPRAYED DIESEL GASOLINE ON THE ENGINE. THE VEHICLE WAS TOWED TO A REPAIR FACILITY AND REPAIRED. THE FAILURE MILEAGE WAS 161,000.
Mileage: 161,000
TL* - THE CONTACT STATED THAT 2004 SPRINTER VAN MANUFACTURED FREIGHT LINER DID NOT HAVE ANY PROVISIONS TO ALIGN THE VEHICLE. THE DEALER TOOK THE VEHICLE TO THREE ALIGNMENT SHOPS , AND THEY COULD NOT ALIGN THE VEHICLE. THE CONTACT STATED THE VEHICLE WAS HARD TO HANDLE, AND THE TIRES WERE WEARING OUT BECAUSE THE VEHICLE NEEDED AN ALIGNMENT. THE CONTACT STATED A DEALER HAD SENT AN EMAIL TO GERMANY FOR INSTRUCTIONS, BUT HE HAS NOT HEARD ANYTHING FROM THE DEALER.*AK UPDATED 2/9/2007 - *NM
Mileage: 154,000
ENGINE FAN DOES COME ON WHEN IT SHOULD CAUSING ENGINE TO OVERHEAT. THIS HAS RESULTED IN SOME VERY UNSAFE HIGHWAY PULL-OFFS WHILE WAITING FOR ENGINE TO COOL. *JB
Mileage: 21,000
EVDM connector plate separation
Halogen Headlights May Cause Fires
Rear Wheel Speed Sensor Failure
Intermittent Loss of Power Steering Assist
PNDB Electrical Power Distribution
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.