Total Complaints
1 filings
FREIGHTLINER CUSTOM CHASSIS · model year
1 NHTSA complaints. A VIN lookup is required to determine whether a specific vehicle has an unrepaired recall.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2010FREIGHTLINERCUSTOM CHASSIS carries 1 consumer safety complaint in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
The most frequently selected component label in reports for the 2010 CUSTOM CHASSIS is engine with 1 filings. Complaint categories reflect owner reports and intake categorization; they do not establish a defect pattern or cause.
NHTSA currently has 2 investigation files overlapping the 2010 CUSTOM CHASSIS. Owners comparing this cohort against neighboring years should read the complaint-by-year trend as report volume, not a causal diagnosis. Use the related-complaint feed and the official recall lookup when researching a specific vehicle.
Total Complaints
1 filings
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| ENGINE | 1 |
CUMMINS ISC 8.3 CM2250 WITH ONLY 35K MILES ENGINE WITH CATASTOPHIC ENGINE FAILURE, DUE TO DEFECTIVE EGR COOLER (ALLOWING COOLANT TO LEAK INTERNALLY) NOT SHOWING EVIDENT SIGNS OF PHYSICAL LEAKING, CAUSED TURBO FAILURE AND DAMAGE TO CYLINDERS WHICH RESULTS IN ENGINE REBUILD/REPLACEMENT. PAID CUMMINS CORPORATE OWNED REPAIR FACILITY $28,000+/- TO REPLACE EGR COOLER, TURBO, TURBO ACTUATOR, AND MORE. TOTAL PARTS COST: $23,797 / LABOR COST: $2672.64. ONCE WE WERE INFORMED THAT AFTER REPLACING MOST OF THE PRICIER PARTS, THE ENGINE STILL FAILED AND REQUIRED A COMPLETE OVERHAUL/ENGINE REBUILD. PRICE QUOTED BY CUMMINS OWNED REPAIR FACILITY:$23,380.20 WHICH INCLUDES 2 YEAR WARRANTY. THERE ARE MANY SIMILAR EXPERIENCES MENTIONED IN MANY ONLINE FORUMS, VIDEOS OF MECHANICS AND SO ON, SPECIFICALLY FORUMS THAT CATER TO THE RV INDUSTRY AS THIS MOTOR IS LARGELY POPULAR FOR THE CHASSIS USED BY FREIGHTLINER.
Mileage: 34,000
Data vintage: August 2026. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Every figure on PlainCars is rendered directly from NHTSA complaint and safety data, no number is typed in by an editor. This year-specific record is rendered from NHTSA ODI, recall, and NCAP rows for the 2010 FREIGHTLINER CUSTOM CHASSIS; no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of August 2026.
Read our methodology - how this data is sourced, computed, and verified.