Total Complaints
1 filings
FREIGHTLINER CUSTOM CHASSIS · model year
2010 FREIGHTLINER CUSTOM CHASSIS
1 NHTSA complaints for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2010FREIGHTLINERCUSTOM CHASSIS carries 1 consumer safety complaint in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2010 CUSTOM CHASSIS is engine with 1 filings. Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.
NHTSA currently has 2 investigation files overlapping the 2010 CUSTOM CHASSIS. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
1
Complaints
0
Crashes
0
Fires
0
Injuries
0
Deaths
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
Complaints vs. fleet median (215)
At or below the fleet median complaint volume.
Complaints by Component
| Component | Count |
|---|---|
| ENGINE | 1 |
Recent Complaints
20200824ENGINE
CUMMINS ISC 8.3 CM2250 WITH ONLY 35K MILES ENGINE WITH CATASTOPHIC ENGINE FAILURE, DUE TO DEFECTIVE EGR COOLER (ALLOWING COOLANT TO LEAK INTERNALLY) NOT SHOWING EVIDENT SIGNS OF PHYSICAL LEAKING, CAUSED TURBO FAILURE AND DAMAGE TO CYLINDERS WHICH RESULTS IN ENGINE REBUILD/REPLACEMENT. PAID CUMMINS CORPORATE OWNED REPAIR FACILITY $28,000+/- TO REPLACE EGR COOLER, TURBO, TURBO ACTUATOR, AND MORE. TOTAL PARTS COST: $23,797 / LABOR COST: $2672.64. ONCE WE WERE INFORMED THAT AFTER REPLACING MOST OF THE PRICIER PARTS, THE ENGINE STILL FAILED AND REQUIRED A COMPLETE OVERHAUL/ENGINE REBUILD. PRICE QUOTED BY CUMMINS OWNED REPAIR FACILITY:$23,380.20 WHICH INCLUDES 2 YEAR WARRANTY. THERE ARE MANY SIMILAR EXPERIENCES MENTIONED IN MANY ONLINE FORUMS, VIDEOS OF MECHANICS AND SO ON, SPECIFICALLY FORUMS THAT CATER TO THE RV INDUSTRY AS THIS MOTOR IS LARGELY POPULAR FOR THE CHASSIS USED BY FREIGHTLINER.
Mileage: 34,000
Compare 2010FREIGHTLINERCUSTOM CHASSIS to Similar Vehicles
NHTSA Investigations
Frequently Asked Questions
How many complaints does the 2010 FREIGHTLINER CUSTOM CHASSIS have?▼
The 2010 FREIGHTLINER CUSTOM CHASSIS has 1 NHTSA complaints, 0 crashes, 0 fires, 0 injuries, and 0 deaths reported.
What are the most common problems with the 2010 FREIGHTLINER CUSTOM CHASSIS?▼
The most-complained component for the 2010 FREIGHTLINER CUSTOM CHASSIS is ENGINE with 1 complaints. Other frequently reported areas include various components.
Is the 2010 FREIGHTLINER CUSTOM CHASSIS safe to buy?▼
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. No NHTSA crash test rating is available for this model year. Compare with other model years using the links above.
Where does this data come from?▼
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.
Vehicle Safety Guides
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.