Total Complaints
2 filings
FREIGHTLINER CUSTOM CHASSIS · model year
2009 FREIGHTLINER CUSTOM CHASSIS
2 NHTSA complaints for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2009FREIGHTLINERCUSTOM CHASSIS carries 2 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2009 CUSTOM CHASSIS is service brakes, electric with 1 filings, followed by unknown or other (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.
NHTSA currently has 2 investigation files overlapping the 2009 CUSTOM CHASSIS. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
2
Complaints
0
Crashes
0
Fires
0
Injuries
0
Deaths
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
Complaints vs. fleet median (215)
At or below the fleet median complaint volume.
Complaints by Component
| Component | Count |
|---|---|
| SERVICE BRAKES, ELECTRIC | 1 |
| UNKNOWN OR OTHER | 1 |
Recent Complaints
20171126UNKNOWN OR OTHER
THE FRAME RAILS ARE RUSTING OUT. THE STEEL IS DELAMINATING AND I DO NOT KNOW HOW MUCH IS BAD OR WHEN IT WOULD NEED REPAIRS. THE RAILS SUPPORT A 1999 FLEETWOOD DISCOVERY RV.
Mileage: 48,000
20100919SERVICE BRAKES, ELECTRIC
A SPECIFIC MODEL OF FREIGHTLINER CHASIS REQUIRES THE BRAKE PEDAL TO MOVE 1 AND 1/2 INCHES BEFORE THE BRAKE LIGHT ARE SWITCHED ON. I WOULD DESCRIBE THE 1 AND1/2 TRAVEL TO BE THE BRAKE PEDAL PRESSURE OF A 8/10'S PANIC STOP. IN OTHER WORD MORE THAN WHAT IS USED DURING NORMAL DRIVING. *TR
Mileage: 100,000
Compare 2009FREIGHTLINERCUSTOM CHASSIS to Similar Vehicles
NHTSA Investigations
Frequently Asked Questions
How many complaints does the 2009 FREIGHTLINER CUSTOM CHASSIS have?▼
The 2009 FREIGHTLINER CUSTOM CHASSIS has 2 NHTSA complaints, 0 crashes, 0 fires, 0 injuries, and 0 deaths reported.
What are the most common problems with the 2009 FREIGHTLINER CUSTOM CHASSIS?▼
The most-complained component for the 2009 FREIGHTLINER CUSTOM CHASSIS is SERVICE BRAKES, ELECTRIC with 1 complaints. Other frequently reported areas include UNKNOWN OR OTHER.
Is the 2009 FREIGHTLINER CUSTOM CHASSIS safe to buy?▼
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. No NHTSA crash test rating is available for this model year. Compare with other model years using the links above.
Where does this data come from?▼
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.
Vehicle Safety Guides
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.