Total Complaints
1 filings
Freightliner Business Class M2 · model year
2025 Freightliner Business Class M2
1 NHTSA complaints, and 11 recall campaigns listed for this cohort. A VIN lookup is required to determine whether a specific vehicle has an unrepaired recall.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
- Complaints
- 1
- Recalls
- 11
The verdict
The 2025 Freightliner Business Class M2 posts top-1% complaint standing (fewest filings) among its own model-year siblings.
- Top 0%
- fewest complaints, own model years
- 11
- recall campaigns
The 2025FreightlinerBusiness Class M2 carries 1 consumer safety complaint in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
The most frequently selected component label in reports for the 2025 Business Class M2 is power train:automatic transmission:gear position indication (prndl) with 1 filings. Complaint categories reflect owner reports and intake categorization; they do not establish a defect pattern or cause. This cohort has 11 NHTSA recall campaigns listed below. Enter a VIN in NHTSA's official recall lookup to determine whether a specific vehicle has an unrepaired recall.
NHTSA currently has 1 investigation file overlapping the 2025 Business Class M2. Owners comparing this cohort against neighboring years should read the complaint-by-year trend as report volume, not a causal diagnosis. Use the related-complaint feed and the official recall lookup when researching a specific vehicle.
1
Complaints
0
Crashes
0
Fires
0
Injuries
0
Deaths
F
PlainCars Safety Score
0/100
2025 Freightliner Business Class M2
PlainCars' own composite of NHTSA NCAP crash-test ratings and rollover-risk assessment, each dimension normalized against the federal scale or the full national model-year corpus. Not an official NHTSA figure, and not a substitute for a specific vehicle's VIN-level recall check.
NHTSA Overall Rating N/A
Not rated
NHTSA New Car Assessment Program overall crash-test rating.
Front Crash N/A
Not rated
Frontal barrier crash-test rating.
Side Crash N/A
Not rated
Side barrier and pole crash-test rating.
Rollover Resistance N/A
Not rated
Static stability factor + dynamic rollover test rating.
Rollover Risk N/A
Not reported
NHTSA single-vehicle rollover probability, dynamic test.
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
Complaints vs. fleet median (215)
At or below the fleet median complaint volume.
Complaints by Component
| Component | Count |
|---|---|
| POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL) | 1 |
Recalls (11)
25V18700025/03/2025
EXTERIOR LIGHTING:BRAKE LIGHTS
Daimler Trucks North America, LLC (DTNA) is recalling certain 2026 Freightliner eM2, Freightliner 108SD, Freightliner 114SD, Freightliner Cascadia, 2025-2026 Freightliner Business Class M2, Western Star 47X, and Western Star 49X vehicles. A software error in the advanced signal and actuator module
24V33500014/05/2024
PARKING BRAKE
Daimler Trucks North America, LLC (DTNA) is recalling certain 2024-2025 Freightliner Business Class M2 vehicles. The rubber ball seal in the Intellipark Park Valve Modules (PVM) may fracture and cause a leak, which can result in park brake failure or unexpected park brake engagement while driving.
25V60100012/09/2025
SERVICE BRAKES, AIR:DISC:CALIPER
Daimler Trucks North America, LLC (DTNA) is recalling certain 2025 FCCC XCR, FCCC XBS, FCCC MT45, Western Star 57X, 2025-2026 Freightliner Business Class M2, Freightliner Cascadia, Freightliner 114SD, Freightliner 108SD, FCCC MT55G, FCCC MT45G, FCCC XCP, FCCC XCM, Western Star 49X, Western Star 47X,
25V60300012/09/2025
STEERING:LINKAGES:TIE ROD ASSEMBLY
Daimler Trucks North America, LLC (DTNA) is recalling certain 2024-2026 Western Star 47X, Freightliner Business Class M2, FCCC MT55G, 2025-2026 Western Star 49X, Freightliner Cascadia, Freightliner 114SD, FCCC MT45G, FCCC S2RV106, 2026 Thomas Built Buses Saf-T-Liner C2, Freightliner eCascadia, FCCC
24V66800010/09/2024
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Daimler Trucks North America, LLC (DTNA) is recalling certain 2024-2025 Freightliner 108SD, 2022-2025 Freightliner 114SD, Freightliner Business Class M2, 2025 Freightliner eM2, 2020-2025 Western Star 49X, 2021-2025 Western Star 47X, and 2022-2025 Western Star 57X vehicles that may be upfitted with a
25V29500007/05/2025
SERVICE BRAKES, AIR:SUPPLY:RESERVOIR/TANK
Daimler Trucks North America, LLC (DTNA) is recalling certain 2025 Freightliner 114SD, Business Class M2, Cascadia, and Western Star 49X vehicles. The air tank capacity may be too small, resulting in reduced braking performance. As such, these vehicles fail to comply with the requirements of Feder
25V76000005/11/2025
SUSPENSION:CRITICAL FASTENERS
Daimler Trucks North America, LLC (DTNA) is recalling certain 2020-2026 Western Star 49X, Freightliner Business Class M2, Freightliner 114SD, Freightliner 108SD, 2021-2026 Western Star 47X, 2021-2023 Freightliner 122SD, 2022 Western Star 48X, and 2023 Western Star 4700 vehicles. The axle clamp faste
24V40200004/06/2024
STEERING:LINKAGES:TIE ROD ASSEMBLY
Daimler Trucks North America, LLC (DTNA) is recalling certain 2025 Freightliner Cascadia, 108SD, 114SD, Business Class M2, Western Star 47X, 49X, Freightliner Custom Chassis S2RV 106, and S2C 106 transit buses, cabs, and chassis. The front axle tie rod ball joint studs may crack and break, which ca
26V06600004/02/2026
STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
Fontaine Modification Company (Fontaine Modification) is recalling certain 2024-2025 Freightliner Business Class M2 vehicles. The steering gearbox assembly may have been assembled with insufficient oil.
24V39300003/06/2024
WHEELS:HUB
Daimler Trucks North America, LLC (DTNA) is recalling certain 2025 Freightliner Custom Chassis MC, MT45, MT45G, MT55, S2C 106, S2RV 106, XBS, XCM, XCP, XCR, XCS, Freightliner 108SD, 114SD, Business Class M2, Western Star 47X, 49X, 57X, and Thomas Built Buses Saf-T-Liner C2 transit buses, cabs, and c
24V57100001/08/2024
STEERING:LINKAGES:TIE ROD ASSEMBLY
Daimler Trucks North America, LLC (DTNA) is recalling certain 2025 Freightliner 108SD, 114SD, Business Class M2, Cascadia and Western Star 47X vehicles. The tie rod in the front axle may contain ball studs that have been incorrectly heat-treated, which can cause them to break, and result in tie rod
Recent Complaints
20260127POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
The contact owns a 2025 Freightliner M2. The contact stated that while driving at 65 MPH and driving over a bump, the contact’s leg struck the gear shifter, shifting the gear shifter into neutral. The contact believed that the gear shifter was not in a good location and that the gear shifter was too close to the driver's leg. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 23.
Mileage: 23
Compare 2025FreightlinerBusiness Class M2 to Similar Vehicles
NHTSA Investigations
Vehicle Safety Guides
Frequently Asked Questions
How many complaints does the 2025 Freightliner Business Class M2 have?▼
The 2025 Freightliner Business Class M2 has 1 NHTSA complaints, 0 crashes, 0 fires, 0 injuries, and 0 deaths reported.
Are there any recalls for the 2025 Freightliner Business Class M2?▼
Yes, the 2025 Freightliner Business Class M2 has 11 recall(s). The most common affected component is EXTERIOR LIGHTING:BRAKE LIGHTS. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2025 Freightliner Business Class M2?▼
The most-complained component for the 2025 Freightliner Business Class M2 is POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL) with 1 complaints. Other frequently reported areas include various components.
Is the 2025 Freightliner Business Class M2 safe to buy?▼
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. No NHTSA crash test rating is available for this model year. Compare with other model years using the links above.
Where does this data come from?▼
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.
Data vintage: August 2026. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Every figure on PlainCars is rendered directly from NHTSA complaint and safety data, no number is typed in by an editor. This year-specific record is rendered from NHTSA ODI, recall, and NCAP rows for the 2025 Freightliner Business Class M2; no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of August 2026.
Read our methodology - how this data is sourced, computed, and verified.