2001 FORD WINDSTAR

2297 complaints filed with NHTSA.

2297
Complaints
91
Crashes
79
Fires
77
Injuries
1
Deaths

Complaints by Component

ComponentCount
SERVICE BRAKES, HYDRAULIC223
ELECTRICAL SYSTEM201
SERVICE BRAKES193
SUSPENSION188
SUSPENSION:REAR151
STRUCTURE:FRAME AND MEMBERS141
VEHICLE SPEED CONTROL101
STEERING57
STRUCTURE:BODY53
SERVICE BRAKES, ELECTRIC53
POWER TRAIN:AUTOMATIC TRANSMISSION48
POWER TRAIN43
UNKNOWN OR OTHER41
STRUCTURE38
POWER TRAIN:AXLE ASSEMBLY38

Recalls (16)

15V60800029/09/2015

SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY

Ford Motor Company (Ford) is recalling certain model year 1998-2003 Windstar vehicles manufactured September 2, 1997, to July 3, 2003. The affected vehicles were previously remedied to safeguard against the rear axle cracking from corrosion, however, the remedy brackets may have been misinstalled.

10V38500026/08/2010

SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY

FORD IS RECALLING CERTAIN MODEL YEAR 1998-2003 WINDSTAR VEHICLES MANUFACTURED FROM SEPTEMBER 1, 1997 THROUGH FEBRUARY 28, 2003 AND CURRENTLY REGISTERED OR ORIGINALLY SOLD IN CONNECTICUT, DELAWARE, DISTRICT OF COLUMBIA, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINN

11V03000026/01/2011

STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS

FORD IS RECALLING CERTAIN MODEL YEAR 1999-2003 WINDSTAR VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, THE DISTRICT OF COLUMBIA, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, N

01V20700022/06/2001

VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

VEHICLE DESCRIPTION: MINIVANS EQUIPPED WITH AN ADJUSTABLE PEDAL OPTION. THE DRIVER FLOOR MAT COULD INTERFERE WITH THE ACCELERATOR PEDAL.

01V22700116/07/2001

SEAT BELTS:FRONT:BUCKLE ASSEMBLY

VEHICLE DESCRIPTION: PASSENGER AND SPORT UTILITY VEHICLES, PICKUP TRUCKS, AND MINIVANS. EQUIPPED WITH SEAT BELTS SUPPLIED BY TRW. IT IS POSSIBLE THAT THE DRIVER'S AND/OR FRONT PASSENGER'S OUTBOARD SEAT BELT BUCKLE MAY NOT FULLY LATCH. FORD CROWN VICTORIA BUILT AT ST. THOMAS ASSEMBLY PLANT FROM 4

01V26200015/08/2001

EQUIPMENT:APPLIANCE:AIR CONDITIONER

VEHICLE DESCRIPTION: MINI VANS EQUIPPED WITH AUXILIARY REAR AIR-CONDITIONING. IF THE AUXILIARY AIR-CONDITIONING BLOWER MOTOR STOPS TURNING WHILE IN THE MEDIUM-LOW BLOWER SPEED SETTING, THERE IS THE POTENTIAL THAT THE RESISTOR MAY BECOME HOT AND SMOKE.

01V26100015/08/2001

VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR

VEHICLE DESCRIPTION: MINI VANS. CONTAMINANTS SUCH AS WATER, SALT, AND WINDSHIELD WASHER SOLUTION CAN ENTER THE WIPER MOTOR COVER ASSEMBLY THROUGH PINHOLES ON THE EXTERIOR OF THE COVER THAT ARE USED IN THE MOLDING PROCESS. IN ADDITION, ON CERTAIN OF THE VEHICLES BUILT BETWEEN FEBRUARY AND AUGUST

09V39900013/10/2009

VEHICLE SPEED CONTROL

FORD IS RECALLING MODEL YEARS 1995-2003 WINDSTAR, 2000-2003 EXCURSION DIESEL, 1993-1997 AND 1999-2003 F-250 SD THROUGH F-550 SD DIESEL, 1992-2003 E-150 THROUGH E-550, 1995-2002 EXPLORER, 1997 AND 2002 MERCURY MOUNTAINEER, 1995-1997 AND 2001-2003 RANGER, AND 1994 F53 VEHICLES EQUIPPED WITH THE TEXAS

00V27000013/09/2000

AIR BAGS

CERTAIN PASSENGER VEHICLES, LIMOUSINES, AND MINI VANS WERE BUILT WITH A NEWLY DESIGNED RESTRAINT CONTROL MODULE (RCM). IN SOME CASES, THE RCM DOES NOT RECOGNIZE CERTAIN SYSTEM FAULTS THAT COULD RESULT IN AN AIR BAG OR SEAT BELT PRE-TENSIONER UNEXPECTEDLY ACTIVATING DURING THE SELF-TEST SEQUENCE AT

06E05600013/06/2006

FUEL SYSTEM, GASOLINE

CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE

02V07200011/03/2002

TRAILER HITCHES

IN SOME MINIVANS, WATER AND OTHER CONTAMINANTS (DIRT, SALT, ETC.) CAN ENTER INTO THE RIGHT REAR PASSENGER COMPARTMENT DUE TO A MISSING BODY SEALER.

00V41200006/12/2000

AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE

VEHICLE DESCRIPTION: MINIVANS AND PASSENGER VEHICLES. A RESTRAINT CONTROL MODULE (RCM) OR A SIDE OR FRONT CRASH SENSOR MAY HAVE BEEN ASSEMBLED WITH ONE OR MORE OF THE SCREWS THAT MOUNT THE CIRCUIT BOARD IN THE HOUSING MISSING. IF SOME OR ALL OF THE SCREWS ARE MISSING, THE PERFORMANCE OF THE OCC

03V45900006/11/2003

SEATS:MID/REAR ASSEMBLY

CERTAIN MINIVANS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEM." DURING TESTING, A THIRD ROW BENCH FLOOR-TO-SEAT LATCH RELEASED BEFORE THE STRENGTH REQUIREMENT WAS MET. IDENTICAL LATCHES ARE USED IN THE SECOND ROW OF SEATS

12V19300003/05/2012

POWER TRAIN:AXLE ASSEMBLY

FORD IS RECALLING CERTAIN MODEL YEAR 1998-2003 WINDSTAR VEHICLES MANUFACTURED FROM SEPTEMBER 1, 1997, THROUGH JULY 3, 2003, AND CURRENTLY REGISTERED OR ORIGINALLY SOLD IN VIRGINIA. OVER TIME, CORROSION CAN WEAKEN THE REAR AXLE MAKING IT SUSCEPTIBLE TO TORSIONAL STRESS. CORROSION AND STRESS CAN LEAD

12V19500003/05/2012

SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY

FORD IS RECALLING CERTAIN MODEL YEAR 1998-2003 WINDSTAR VEHICLES MANUFACTURED FROM SEPTEMBER 1, 1997, THROUGH JULY 3, 2003, REGISTERED IN PUERTO RICO. DUE TO INCREASED STRESSES CAUSED BY HIGH CYCLES OF TORSIONAL LOADING, SPECIFIC TO THIS MARKET, THE REAR AXLE CAN CRACK.

12V19400003/05/2012

SUSPENSION:FRONT:CONTROL ARM

FORD IS RECALLING CERTAIN MODEL YEAR 1999-2003 WINDSTAR VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATE OF VIRGINIA. CORROSION-RELATED FRACTURES OF THE FRONT LOWER CONTROL ARM REAR ATTACHING BRACKETS AND BODY MOUNT ATTACHMENTS MAY OCCUR.

Recent Complaints

20210827CrashSTRUCTURE:BODY

Car was in an single car accident. Steering and body damage. All fixed now. Need verification for salvage sticker.

20210827CrashSTEERING

Car was in an single car accident. Steering and body damage. All fixed now. Need verification for salvage sticker.

20210602FireSUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY

The contact owns a 2001 Ford Windstar. The contact stated while driving 25 MPH, there was a loud abnormal sound coming from the rear passenger’s side of the vehicle with black smoke coming from the rear of the vehicle. There was no warning light illuminated. The contact parked in a parking lot and saw that the rear passenger’s side tire was leaning towards the inside of the vehicle. The vehicle was towed to her residence and then the dealer. The contact stated that the dealer diagnosed the v

Mileage: 138,000

20200210FireSUSPENSION

TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 51 MPH, THE CONTACT NOTICED A BURNING ODOR ENTERING THE VEHICLE. IN ADDITION, THE CONTACT AND PASSENGERS HEADS WAS HITTING TOWARDS THE WINDOWS. THE CONTACT STATED THAT THE REAR DRIVER SIDE TIRE WAS BENT IN AND NOTICED THAT THE AXLE WAS FRACTURED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THERE WAS HOLES AND CRACKS IN AXLE CAUSING THE AXLE TO BE FRACTURED AND NEEDED

Mileage: 143,000

20190708CrashSERVICE BRAKES

BRAKES CONTINUALLY HAVE FAILED CAUSING ACCIDENTS. PEDAL GOES ALL THE WAY TO THE FLOOR BEFORE AND AFTER NEW BRAKE PADS AND BRING BLED.THROTTLE IDLE SENSOR CAUSES VEHICLE TO STALL WHILE DRIVING. ABS LIGHT AND BRAKE LIGHT AND CHECK ENGINE LIGHT KEEPS COMING ON. NOW THEY JUST STAY ON. I NEED TO KNOW WHAT,IF ANY RECALLS HAVE BEEN REPAIRED OR ANY OPTIONS THAT MAY BE AVAILABLE.

Mileage: 165,000

20190708CrashELECTRICAL SYSTEM

BRAKES CONTINUALLY HAVE FAILED CAUSING ACCIDENTS. PEDAL GOES ALL THE WAY TO THE FLOOR BEFORE AND AFTER NEW BRAKE PADS AND BRING BLED.THROTTLE IDLE SENSOR CAUSES VEHICLE TO STALL WHILE DRIVING. ABS LIGHT AND BRAKE LIGHT AND CHECK ENGINE LIGHT KEEPS COMING ON. NOW THEY JUST STAY ON. I NEED TO KNOW WHAT,IF ANY RECALLS HAVE BEEN REPAIRED OR ANY OPTIONS THAT MAY BE AVAILABLE.

Mileage: 165,000

20190708CrashFUEL/PROPULSION SYSTEM

BRAKES CONTINUALLY HAVE FAILED CAUSING ACCIDENTS. PEDAL GOES ALL THE WAY TO THE FLOOR BEFORE AND AFTER NEW BRAKE PADS AND BRING BLED.THROTTLE IDLE SENSOR CAUSES VEHICLE TO STALL WHILE DRIVING. ABS LIGHT AND BRAKE LIGHT AND CHECK ENGINE LIGHT KEEPS COMING ON. NOW THEY JUST STAY ON. I NEED TO KNOW WHAT,IF ANY RECALLS HAVE BEEN REPAIRED OR ANY OPTIONS THAT MAY BE AVAILABLE.

Mileage: 165,000

20170913CrashAIR BAGS

I WAS DRIVING AT AROUND 30 MPH, 2 CARS IN FRONT SLAMMED ON BRAKES, I WAS APPROXIMATELY 1 1/2 CAR LINKS BACK AND HIT THE BRAKES. ABS FAILED, AIRBAGS FAILED, AND SLID INTO CAR IN FRONT OF ME. I WAS ON A CITY STREET GOING STRAIGHT.

Mileage: 86,000

20170913CrashSTRUCTURE:BODY

I WAS DRIVING AT AROUND 30 MPH, 2 CARS IN FRONT SLAMMED ON BRAKES, I WAS APPROXIMATELY 1 1/2 CAR LINKS BACK AND HIT THE BRAKES. ABS FAILED, AIRBAGS FAILED, AND SLID INTO CAR IN FRONT OF ME. I WAS ON A CITY STREET GOING STRAIGHT.

Mileage: 86,000

20170913CrashSERVICE BRAKES

I WAS DRIVING AT AROUND 30 MPH, 2 CARS IN FRONT SLAMMED ON BRAKES, I WAS APPROXIMATELY 1 1/2 CAR LINKS BACK AND HIT THE BRAKES. ABS FAILED, AIRBAGS FAILED, AND SLID INTO CAR IN FRONT OF ME. I WAS ON A CITY STREET GOING STRAIGHT.

Mileage: 86,000

20170510CrashVEHICLE SPEED CONTROL

TAKATA RECALL. MY VAN WILL NOT SHIFT OUT OF 1 GEAR. ONLY CAN REACH MAXIMUM OF 20 MILES PER HOUR.

Mileage: 1

20160519FireEQUIPMENT:APPLIANCE:AIR CONDITIONER

TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. WHILE THE VEHICLE WAS IN MOTION, AN INTERNAL FIRE ERUPTED NEAR THE REAR AUXILIARY AIR CONDITIONING. THE CONTROLS ASSOCIATED WITH THE WIRES AND THE COVERING WERE MELTED. THE CONTACT SMELLED STRONG PLASTIC FUMES IN THE REAR OF THE VEHICLE. THE CONTACT PULLED THE VEHICLE OVER AND DISCOVERED THAT THE COVER AND WIRES MELTED WITHOUT WARNING. THE CONTACT WAS NOT NOTIFIED OF NHTSA CAMPAIGN NUMBER: 15V608000 (SUSPENSION), BUT THE VIN WAS NOT INCLUDED. THE APPROX

Mileage: 106,390

20160519FireELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. WHILE THE VEHICLE WAS IN MOTION, AN INTERNAL FIRE ERUPTED NEAR THE REAR AUXILIARY AIR CONDITIONING. THE CONTROLS ASSOCIATED WITH THE WIRES AND THE COVERING WERE MELTED. THE CONTACT SMELLED STRONG PLASTIC FUMES IN THE REAR OF THE VEHICLE. THE CONTACT PULLED THE VEHICLE OVER AND DISCOVERED THAT THE COVER AND WIRES MELTED WITHOUT WARNING. THE CONTACT WAS NOT NOTIFIED OF NHTSA CAMPAIGN NUMBER: 15V608000 (SUSPENSION), BUT THE VIN WAS NOT INCLUDED. THE APPROX

Mileage: 106,390

20160503CrashSERVICE BRAKES

I CAME UP TO A STOP SIGN, THE ENTIRE FRONT AXLE BROKE OFF THE FRAME, I LOST STEERING, BRAKES, HAD TO SLAM IT INTO PARK TO STOP. I ENDED UP ACROSS THE ROAD. THERE WAS A RECALL IN 2011 FOR THE AXLE MOUNT AND FORD DECIDED IT ONLY NEEDED A COATING ON IT, 5 SECONDS LATER WE WOULD OF BEEN ON THE HIGHWAY AND KILLED. I EMAILED FORD AND THEY SAID THE RECALL WAS STILL OPEN, THE FORD DEALER NEVER CLOSED IT, SO THEY WON'T HELP ME. THAT IS BULL, THE COATED IT AND FORGOT TO CLOSE IT OUT, THATS THEIR FAULT, I

Mileage: 97,000

20160503CrashSTEERING

I CAME UP TO A STOP SIGN, THE ENTIRE FRONT AXLE BROKE OFF THE FRAME, I LOST STEERING, BRAKES, HAD TO SLAM IT INTO PARK TO STOP. I ENDED UP ACROSS THE ROAD. THERE WAS A RECALL IN 2011 FOR THE AXLE MOUNT AND FORD DECIDED IT ONLY NEEDED A COATING ON IT, 5 SECONDS LATER WE WOULD OF BEEN ON THE HIGHWAY AND KILLED. I EMAILED FORD AND THEY SAID THE RECALL WAS STILL OPEN, THE FORD DEALER NEVER CLOSED IT, SO THEY WON'T HELP ME. THAT IS BULL, THE COATED IT AND FORGOT TO CLOSE IT OUT, THATS THEIR FAULT, I

Mileage: 97,000

20160503CrashSUSPENSION

I CAME UP TO A STOP SIGN, THE ENTIRE FRONT AXLE BROKE OFF THE FRAME, I LOST STEERING, BRAKES, HAD TO SLAM IT INTO PARK TO STOP. I ENDED UP ACROSS THE ROAD. THERE WAS A RECALL IN 2011 FOR THE AXLE MOUNT AND FORD DECIDED IT ONLY NEEDED A COATING ON IT, 5 SECONDS LATER WE WOULD OF BEEN ON THE HIGHWAY AND KILLED. I EMAILED FORD AND THEY SAID THE RECALL WAS STILL OPEN, THE FORD DEALER NEVER CLOSED IT, SO THEY WON'T HELP ME. THAT IS BULL, THE COATED IT AND FORGOT TO CLOSE IT OUT, THATS THEIR FAULT, I

Mileage: 97,000

20151116FireVEHICLE SPEED CONTROL

TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. WHILE DRIVING 55 MPH WITH THE CRUISE CONTROL ACTIVATED AND ATTEMPTING TO MAKE A TURN, THE VEHICLE PROCEEDED TO DRIVE FORWARD WITHOUT WARNING. THE VEHICLE CAUGHT FIRE AND A FIRE REPORT WAS FILED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

Mileage: 100,000

20151008CrashSUSPENSION

TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. WHILE DRIVING AT APPROXIMATELY 45 MPH AND MAKING A LEFT TURN, THERE WAS AN ABNORMAL SOUND. THE REAR AXLE FRACTURED AND THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 10V385000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE

20150420CrashSUSPENSION

REAR AXLE BROKE IN HALF WHILE DRIVING CAUSING A ROLL OVER ACCIDENT. *TR

Mileage: 140,000

20150420CrashPOWER TRAIN

REAR AXLE BROKE IN HALF WHILE DRIVING CAUSING A ROLL OVER ACCIDENT. *TR

Mileage: 140,000