Total Complaints
1855 filings
FORD WINDSTAR · model year
1855 NHTSA complaints, 71 crash reports for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 1996FORDWINDSTAR carries 1855 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 71 crashes, 53 fires, 62 injuries, and 1 fatality. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 1996 WINDSTAR is engine and engine cooling:engine with 311 filings, followed by power train:automatic transmission (153) and power train (138). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.
NHTSA currently has 7 investigation files overlapping the 1996 WINDSTAR. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
1855 filings
Crashes Reported
71 reports
Source
NHTSA ODI
Federal complaints database
Above median complaint volume — review patterns below.
| Component | Count |
|---|---|
| ENGINE AND ENGINE COOLING:ENGINE | 311 |
| POWER TRAIN:AUTOMATIC TRANSMISSION | 153 |
| POWER TRAIN | 138 |
| SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP | 115 |
| ENGINE AND ENGINE COOLING:ENGINE:GASOLINE | 88 |
| UNKNOWN OR OTHER | 79 |
| VEHICLE SPEED CONTROL | 63 |
| SUSPENSION:FRONT:SPRINGS:COIL SPRINGS | 60 |
| ENGINE AND ENGINE COOLING | 50 |
| ENGINE AND ENGINE COOLING:COOLING SYSTEM | 35 |
| SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS | 27 |
| ELECTRICAL SYSTEM | 25 |
| SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS | 19 |
| SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC | 19 |
| VISIBILITY:POWER WINDOW DEVICES AND CONTROLS | 18 |
THE K FRAME RUSTED OUT WHERE THE CONTROL ARMS MOUNT TO THE FRAME AND THE FRONT DRIVER'S SIDE COIL SPRING BROKE WHILE DRIVING AT 65 MILES PER HOUR ON THE INTERSTATE
Mileage: 114,500
TL* THE CONTACT OWNS A 1996 FORD WINDSTAR. THE CONTACT STATED THAT THERE WAS A VERY STRONG FUEL ODOR INSIDE AND OUTSIDE THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 240,000.
Mileage: 240,000
TL* THE CONTACT OWNS A 1996 FORD WINDSTAR. WHILE AT A STOP LIGHT, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO ACCELERATE ABOVE 20 MPH. THE SERVICE BRAKE WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.
Mileage: 65,000
ABS LIGHT ON DASHBOARD COMES ON INTERMITTENTLY, AFTER 5 MINUTES OF OPERATION LIGHT WILL COME ON, THEN STAY ON, BUT AFTER SHUT OFF VEHICLE AND START AGAIN LIGHT IS FFF AND COMES BACK ON AFTER FEW MINUTES OF TRAVEL. *TR
Mileage: 152,000
THIS IS A SECOND CALL FOR HELP FORD CORPORATE WILL NOT EMAIL ME BACK. WILL NOT VERIFY IF PCM HAS BEEN UPDATED. THE VAN ONLY HAS UNDER 59,000 MILES ON IT . IT SHOULD NOT BREAK THIS BAD THIS SOON MAKES ME TELL ANYONE ON SOCIAL MEDIA AND OUR LOCAL NEWS MEDIA AND CLARK HOWARDS TEAM. I DO NOT WANT TO CALL FORD UNLESS IT IS AGREED THE PHONE WILL BE RECORDED FOR COURT PURPOSES. I EVEN ASKED IS THE WOULD LET ME USE THE UPDATER. I SURE DO NOT WANT DON RICH FORD IN VILLA RICA EVER AGAIN. THEY STRIPPED THE SCREW. THAT SET MIN CLEARANCE ON THROTTLE PLATE. NO SHIFTS FUNNY AND SPUTTERS AND TERRIBLE NOISE IN OIL PAN AREA. ROD S KNOCKING. INTERNET HAS TONS OF COMPLAINTS OF PISTONS EXITING ENGINE OIL PAN. *TR
Mileage: 58,958
THIS IS A SECOND CALL FOR HELP FORD CORPORATE WILL NOT EMAIL ME BACK. WILL NOT VERIFY IF PCM HAS BEEN UPDATED. THE VAN ONLY HAS UNDER 59,000 MILES ON IT . IT SHOULD NOT BREAK THIS BAD THIS SOON MAKES ME TELL ANYONE ON SOCIAL MEDIA AND OUR LOCAL NEWS MEDIA AND CLARK HOWARDS TEAM. I DO NOT WANT TO CALL FORD UNLESS IT IS AGREED THE PHONE WILL BE RECORDED FOR COURT PURPOSES. I EVEN ASKED IS THE WOULD LET ME USE THE UPDATER. I SURE DO NOT WANT DON RICH FORD IN VILLA RICA EVER AGAIN. THEY STRIPPED THE SCREW. THAT SET MIN CLEARANCE ON THROTTLE PLATE. NO SHIFTS FUNNY AND SPUTTERS AND TERRIBLE NOISE IN OIL PAN AREA. ROD S KNOCKING. INTERNET HAS TONS OF COMPLAINTS OF PISTONS EXITING ENGINE OIL PAN. *TR
Mileage: 58,958
THIS IS A SECOND CALL FOR HELP FORD CORPORATE WILL NOT EMAIL ME BACK. WILL NOT VERIFY IF PCM HAS BEEN UPDATED. THE VAN ONLY HAS UNDER 59,000 MILES ON IT . IT SHOULD NOT BREAK THIS BAD THIS SOON MAKES ME TELL ANYONE ON SOCIAL MEDIA AND OUR LOCAL NEWS MEDIA AND CLARK HOWARDS TEAM. I DO NOT WANT TO CALL FORD UNLESS IT IS AGREED THE PHONE WILL BE RECORDED FOR COURT PURPOSES. I EVEN ASKED IS THE WOULD LET ME USE THE UPDATER. I SURE DO NOT WANT DON RICH FORD IN VILLA RICA EVER AGAIN. THEY STRIPPED THE SCREW. THAT SET MIN CLEARANCE ON THROTTLE PLATE. NO SHIFTS FUNNY AND SPUTTERS AND TERRIBLE NOISE IN OIL PAN AREA. ROD S KNOCKING. INTERNET HAS TONS OF COMPLAINTS OF PISTONS EXITING ENGINE OIL PAN. *TR
Mileage: 58,958
DEAR FORD MY MOTHER AND I HAVE BEEN TRYING TO GET ANSWERS FROM THE DEALER AND SINCE THEY GAVE UP. BECAUSE THEY COULD NOT FIX IT RIGHT THE FIRST TIME. EVEN THE SECOND OR THIRD TIME. THE VAN A 1996 WINDSTAR WITH 59,000 MILES ON IT AND IT STARTED THE ENGINE STARTED STALLING, WHEN MAKING SLOW TURNS NOT TOUCHING THE GAS PEDAL LOSES POWER STEERING. MY MOM ALMOST WENT INTO A DITCH TO AVOID A COLLISION WITH ANOTHER CAR. WITH LITTLE INTERNET SEARCHING FOUND HUNDREDS OF VANS WITH SAME PROBLEMS, AND APPEARS THERE IS NOT ONE RESOLVED. AND SINCE THIS HAS GONE ON FOR OVER A MONTH. THE LAST VISIT TO THE FORD DEALER IN AN ATTEMPT TO FIX THE STALLING. . THE IDLE AIR CONTROL VALVE IS NEW, AND MASS AIR FLOW IS CLEAN SUPPOSED TO HAVE BEEN REPLACED ALSO. I CHECKED THE AIR FILTER WAS CLEAN, THE FUEL FILTER IS ORIGINAL SO I REPLACED IT. I STARTED LOOKING AT THE THROTTLE BODY, AND NOTICED THAT THE THROTTLE PLATE SCREW WAS ALL GOUGED UP. WHILE I WAS SITTING IN DRIVE WAY WITH ENGINE RUNNING AND UNLE
Mileage: 58,586
DEAR FORD MY MOTHER AND I HAVE BEEN TRYING TO GET ANSWERS FROM THE DEALER AND SINCE THEY GAVE UP. BECAUSE THEY COULD NOT FIX IT RIGHT THE FIRST TIME. EVEN THE SECOND OR THIRD TIME. THE VAN A 1996 WINDSTAR WITH 59,000 MILES ON IT AND IT STARTED THE ENGINE STARTED STALLING, WHEN MAKING SLOW TURNS NOT TOUCHING THE GAS PEDAL LOSES POWER STEERING. MY MOM ALMOST WENT INTO A DITCH TO AVOID A COLLISION WITH ANOTHER CAR. WITH LITTLE INTERNET SEARCHING FOUND HUNDREDS OF VANS WITH SAME PROBLEMS, AND APPEARS THERE IS NOT ONE RESOLVED. AND SINCE THIS HAS GONE ON FOR OVER A MONTH. THE LAST VISIT TO THE FORD DEALER IN AN ATTEMPT TO FIX THE STALLING. . THE IDLE AIR CONTROL VALVE IS NEW, AND MASS AIR FLOW IS CLEAN SUPPOSED TO HAVE BEEN REPLACED ALSO. I CHECKED THE AIR FILTER WAS CLEAN, THE FUEL FILTER IS ORIGINAL SO I REPLACED IT. I STARTED LOOKING AT THE THROTTLE BODY, AND NOTICED THAT THE THROTTLE PLATE SCREW WAS ALL GOUGED UP. WHILE I WAS SITTING IN DRIVE WAY WITH ENGINE RUNNING AND UNLE
Mileage: 58,586
FORD RECALL LETTER DATED DECEMBER 2011 RECALL NUMBER 09 S 09 SPEED CONTROL SYSTEM MODIFICATION. I RECENTLY TOOK MY FORD WINDSTAR ON JANURARY 3, 2013 FOR A RECALL. ABOUT A MONTH LATER I DROVE OVER RAILROAD TRACKS AND NOW THE VEHICLE IS SLOW AND WON'T PICK UP SPEED IT MAKES A PUT PUT SOUND AND HAS ALMOST NO POWER. I CALLED THE DEALER TO REPORT THE ISSUE AND THEY WANT $90.00 JUST TO LOOK AT IT EVEN THOUGH IT WAS JUST IN THE SHOP FOR THE RECALL. I CALLED FORD CUSTOMER COMPLAINT AND ALL THEY SAY IS THEY ARE NOT RESPONSIBLE FOR THE FORD DEALER ACTIONS OR INACTIONS. THE LETTER FROM FORD WAS THE MAIN REASON I TOOK THE VAN IN BECAUSE IT SAYS THERE IS A FIRE HAZARD BUT NOW THE VAN IS A PIECE OF JUNK. FORD REFUSES TO RECHECK THE VEHICLE AND LOCATE THE REAL CAUSE OF THE PROBLEM THE VEHICLE IS THE ONLY WAY FOR ME TO GET AROUND. THANKS FORD FOR YOUR ATTENTION AND LACK OF CONCERN. SIGNED DISSATIFIED VICTIM OF A SCAM. *TR
Mileage: 198,649
NOTICED FUEL LEAK WHEN RETURNED AFTER PARKING AT SLANTED PARKING SPACE. INSPECTION BY LICENSED MECHANIC IN COLUMBUS, OHIO CONFIRMED FUEL TANK LEAK. REMOVED TANK FOR FURTHER INVESTIGATION AND FOUND CRACK. REPAIRED BY SAME MECHANIC. TOTAL COST CLOSE TO $300.00. NOW NO GASOLINE LEAK. *TR
Mileage: 170,000
MY VAN WAS IN GREAT SHAPE AND GREAT CONDITION. I WAS DRIVING TO WORK ON MAY 6TH 2012 ABOUT 45-50 MPH ENTERED THE I-215 COLLECTOR, STARTED TO SMELL A BURNED RUBBER SMELL, I LOOKED AT THE TEMP GAUGE AND IT WAS NORMAL, THE VAN STARTED TO SPUTTER LIKE RUNNING OUT OF GAS, THE VAN WAS NOT OUT OF GAS ALMOST FULL, THE SERVICE ENGINE LIGHT STARTED TO FLASH ON AND OFF, I PULLED OVER TO THE SHOULDER AND CAME TO A COMPLETE STOP, LOOKED AT THE TEMP GAUGE AGAIN AND IT STILL WAS NORMAL, THE BURNED RUBBER SMELL GOT WORSE AND I NOTICED THEN A BLACK SMOKE COMING FROM UNDER THE HOOD. I GOT OUT OF THE VAN AND STOOD AT THE FRONT OF THE VAN TO CALL AAA AND THE ENGINE BURST INTO FLAMES UNDER THE HOOD. THERE WAS NOT INDICATOR WHAT SO EVER THAT THE VEHICLE WAS OVERHEATING. THIS ALL OCCURRED IN ABOUT 5-10 MINUTES. THE POLICE CAME AND COULD NOT PUT THE FIRE OUT WITH EXTINGUISHER. THE FIRE DEPARTMENT HAD TO PUT THE FIRE OUT. IT BURNED UP MY ENTIRE VEHICLE WITH ALL THE CONTENTS INSIDE. THE FIREMAN STATED THAT EVEN
Mileage: 198
HAD CHANGED BRAKE PADS A WEEK EARLIER. DRIVING 55MPH AND THE CAR CRASHED DOWN ON IT'S AXLE AS THE TIRE AND WHEEL PASSED BY US GOING DOWN HIGHWAY, IN 37 NORTH. STUDS HAD ALL BROKEN OFF. THE DISC BRAKE IS RUINED FROM SKIDDING ON IT. TRAFFIC WAS MODERATELY HEAVY. WE SKIDDED TO A STOP ON A BRIDGE AND FEEL LUCKY NOT TO HAVE CRASHED INTO ANYONE. *TR
Mileage: 198,000
HAD CHANGED BRAKE PADS A WEEK EARLIER. DRIVING 55MPH AND THE CAR CRASHED DOWN ON IT'S AXLE AS THE TIRE AND WHEEL PASSED BY US GOING DOWN HIGHWAY, IN 37 NORTH. STUDS HAD ALL BROKEN OFF. THE DISC BRAKE IS RUINED FROM SKIDDING ON IT. TRAFFIC WAS MODERATELY HEAVY. WE SKIDDED TO A STOP ON A BRIDGE AND FEEL LUCKY NOT TO HAVE CRASHED INTO ANYONE. *TR
Mileage: 198,000
BLOWS HEADGASKET EVERY35000 MILES. *TR
Mileage: 40,000
THE VEHICLE HAD A FUEL LEAK AT THE FUEL TANK. I REMOVED THE TANK TO SEE THAT THE TANK LOOKED LIKE IT WAS PINCHED AND DEVELOPED A CRACK. THE FUEL TANK IS PLASTIC SO I FOUND THIS TO BE ODD. I HAD TO PUT EPOXY ON THE TANK TO PATCH THE CRACK SO I COULD GET IT HOME AS I WAS OUT OF TOWN WHEN THIS HAPPENED. WHEN I GOT HOME I STARTED LOOKING ONLINE FOR A TANK AND FOUND THAT FORD HAD A RECALL ON THIS MATTER. I CALLED LAFAYETTE FORD AND EXPLAINED THE RECALL AND GAVE MY VIN #. I WAS TOLD THAT MY VEHICLE DOES NOT FALL UNDER THE RECALL THAT I WILL HAVE TO REPAIR IT MYSELF. IF I HAVE THE SAME VEHICLE OF THE RECALL AND THE SAME PROBLEM OF THE RECALL WHY DOES FORD NOT HONOR IT. THE RECALL STATES THE CRACK AT THE FRONT STRAP AREA AND THAT FORD WILL REPLACE THE TANK AND THE STRAP WITH A LONGER ONE AND A BUSHING. MY TANK HAS THE CRACK AT THE FRONT STRAP AND THE TANK WAS PINCHED BECAUSE THE STRAP IS TOO SHORT. *TR
Mileage: 150,000
I PURCHASED A 1996 FORD WINDSTAR VAN 3.0 L IN JUNE 2010. I HAVE HAD NUMEROUS ISSUES WITH THIS VEHICLE FROM DAY 1 TO CURRENT MOST DANGEROUS IS THE BLOWING SPARK PLUG WHICH HAS BLOWN OUT 2 TIMES FORCING ME TO DRIVE IT TO A PLACE WHERE IT COULD BE PARKED FOR REPAIR FIRST TIME BLOW OUT WAS 7 DAYS AFTER PURCHASE REPAIRED BY A MECHANIC NOW 2000 MILES LATER AGAIN BLEW OUT FORD SHOULD BE ASHAMED OF THEMSELVES FOR IGNORING SUCH A HUGE HAZARD THIS COULD SERIOUSLY IGNITE FUEL FUMES AND CAUSE A MAJOR FIRE, EXPLOSION WHILE SOME ONE IS DRIVING WITH THERE CHILDREN TO FIND A REPAIR SHOP UNAWARE OF THE DANGER AND DAMAGE THIS COULD CAUSE, SECOND ISSUE IS A FAILING SHIFTING MODULE OR TRANNY AND THIS HAS HAPPENED ALOT DRIVING AND ALL OF A SUDDEN THE VANS TRANSMISSION SHIFTS TO A 1ST OR 2ND GEAR CAUSING EXTREME CHANGE IN SPEED AND IN HEAVY TRAFFIC WE HAVE ALMOST BEEN REARENDED SEVERAL TIMES DUE TO THIS ISSUE, VESSIL MUST BE PULLED OVER AND TRANS RESET BY SHIFTING TO PARK AND SOMETIMES SHUTTING OFF THE VEH
Mileage: 125,000
I PURCHASED A 1996 FORD WINDSTAR VAN 3.0 L IN JUNE 2010. I HAVE HAD NUMEROUS ISSUES WITH THIS VEHICLE FROM DAY 1 TO CURRENT MOST DANGEROUS IS THE BLOWING SPARK PLUG WHICH HAS BLOWN OUT 2 TIMES FORCING ME TO DRIVE IT TO A PLACE WHERE IT COULD BE PARKED FOR REPAIR FIRST TIME BLOW OUT WAS 7 DAYS AFTER PURCHASE REPAIRED BY A MECHANIC NOW 2000 MILES LATER AGAIN BLEW OUT FORD SHOULD BE ASHAMED OF THEMSELVES FOR IGNORING SUCH A HUGE HAZARD THIS COULD SERIOUSLY IGNITE FUEL FUMES AND CAUSE A MAJOR FIRE, EXPLOSION WHILE SOME ONE IS DRIVING WITH THERE CHILDREN TO FIND A REPAIR SHOP UNAWARE OF THE DANGER AND DAMAGE THIS COULD CAUSE, SECOND ISSUE IS A FAILING SHIFTING MODULE OR TRANNY AND THIS HAS HAPPENED ALOT DRIVING AND ALL OF A SUDDEN THE VANS TRANSMISSION SHIFTS TO A 1ST OR 2ND GEAR CAUSING EXTREME CHANGE IN SPEED AND IN HEAVY TRAFFIC WE HAVE ALMOST BEEN REARENDED SEVERAL TIMES DUE TO THIS ISSUE, VESSIL MUST BE PULLED OVER AND TRANS RESET BY SHIFTING TO PARK AND SOMETIMES SHUTTING OFF THE VEH
Mileage: 125,000
CHECK ENGINE STAYS ON AFTER TUNEUP ... DOES NOT LOSE SPEED ... RUNS ROUGH AFTER ACCELERATING AND DOESN'T NOT OVERHEAT ....WHAT IS THE PROBLEM. *TR
I BROUGHT KIDS TO SCHOOL AND I WAS PULLING OUT. I HEARD A NOISE AND MY TIRE WENT FLAT. I HAD TO HAVE IT TOWED HOME. MY HUSBAND CHECKED IT OUT AND FOUND THE DRIVERS SIDE FRONT COIL SPRING BROKE AND STABBED THE TIRE. I SAW THERE WAS A RECALL SO HOPEFULLY IT IS STILL COVERED BECAUSE I DON'T HAVE 100.00 TO FIX SOMETHING THAT'S ALREADY BEEN RECALLED. *LN
Mileage: 168,000
Front Subframe Corrosion Failures
Rear Axle Fracture Recall Scope
Front Subframe Corrosion Failures
Rear Axle Cracking
ENGINE COMPARTMENT FIRES
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.