Total Complaints
4 filings
FORD UTILITY VAN XH · model year
4 NHTSA complaints for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2000FORDUTILITY VAN XH carries 4 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2000 UTILITY VAN XH is power train:automatic transmission with 1 filings, followed by vehicle speed control (1) and service brakes, hydraulic:antilock/traction control/electronic limited slip (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.
NHTSA currently has 177 investigation files overlapping the 2000 UTILITY VAN XH, and 8 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
4 filings
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| POWER TRAIN:AUTOMATIC TRANSMISSION | 1 |
| VEHICLE SPEED CONTROL | 1 |
| SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP | 1 |
| TIRES | 1 |
I NEED TO KNOW IF TIRE AGE AND "DRY ROT" ARE A CONCERN ON A TIRE THAT IS 8 YEARS OLD? I AM A PUBLIC SERVANT (PUBLIC HEALTH NURSE) AND MAKE MANY HOME VISITS. I USE THE VEHICLE PROVIDED TO ME BY THE CITY. THE VEHICLE (VAN) THAT I USE HAS BEEN DEEMED SAFE BY THE CITY'S FLEET MAINTENANCE DEPT. THE TIRES ARE THE ORIGINAL ONES AND WERE MANUFACTURED IN THE YEAR 2000. THE VAN SITS OUTDOORS ALL YEAR ROUND AND THE TIRES NOW HAVE LARGE CRACKS IN THE SIDE AND SMALL (DRY ROT) CRACKING ON THE SIDES OF THE TIRES AND ON THE TREADS. THERE IS STILL A LOT OF TREAD LEFT ON THE TIRES BECAUSE THERE IS ONLY 31,000 MILES ON THE VAN. I HAVE ASKED FOR THE TIRES TO BE REPLACED DUE TO SAFETY CONCERNS AND HAVE BEEN TOLD BY FLEET MAINTENANCE THAT THE TREAD IS GOOD AND THAT THE CRACKS, DRY ROT AND AGE OF THE TIRES IS NOT A SAFETY ISSUE. PLEASE ADVISE. THERE HAS BEEN A LOT IN THE MEDIA LATELY ABOUT THE DANGERS OF AGING TIRES. THANK YOU. *TR
VEHICLE FORD WINDSTAR: WAS ON INTERSTATE WHEN SUDDENLY LOST HEAT/AC, CRUISE CONTROL, SPEEDOMETER, AND ONBOARD MONITORING COMPUTER. WAS ON WEEKEND IN THE AFTERNOON STOPPED AT AUTO PARTS STORE FOR ELECTRICAL CHECK DETERMINED BLOWN FUSE. REPLACED FUSE AND SMOKE ROLLED OUT OF ENGINE COMPARTMENT WHEN TRIED TO START VAN. CUT OFF SWITCH AND TRACED PROBLEM TO FRONT OF MASTER CYLINDER SWITCH (SPEED CONTROL DEACTIVATION SWITCH). WE DISCONNECTED THE WIRING FROM THE SWITCH AND WAS ABLE TO RESTORE ALL INSTRUMENTS AND CONTROLS EXCEPT THE CRUISE CONTROL. STARTED RESEARCHING AND FOUND ABOUT THE MASSIVE PROBLEM FORD WAS HAVING WITH SIMILAR SITUATIONS. CONTACTED DEALER (MTN. VIEW FORD) AND THEY OFFERED TO LOOK AT THE PROBLEM STATING THE COST AT APPROX. $300.00. I THEN CONTACTED THE 800 NUMBER FOR FORD AND TALKED WITH THEM ABOUT THE PROBLEM I WAS TOLD BY FORDS CONSUMER AFFAIRS NOT TO DRIVE VEHICLE UNTIL THEY GOT BACK WITH ME 7-10 DAYS. LUCKILY IT WAS AROUND THE HOLIDAYS SO I WAS ABLE TO DO SO. WHEN I GOT
Mileage: 104,700
VEHICLE FORD WINDSTAR: WAS ON INTERSTATE WHEN SUDDENLY LOST HEAT/AC, CRUISE CONTROL, SPEEDOMETER, AND ONBOARD MONITORING COMPUTER. WAS ON WEEKEND IN THE AFTERNOON STOPPED AT AUTO PARTS STORE FOR ELECTRICAL CHECK DETERMINED BLOWN FUSE. REPLACED FUSE AND SMOKE ROLLED OUT OF ENGINE COMPARTMENT WHEN TRIED TO START VAN. CUT OFF SWITCH AND TRACED PROBLEM TO FRONT OF MASTER CYLINDER SWITCH (SPEED CONTROL DEACTIVATION SWITCH). WE DISCONNECTED THE WIRING FROM THE SWITCH AND WAS ABLE TO RESTORE ALL INSTRUMENTS AND CONTROLS EXCEPT THE CRUISE CONTROL. STARTED RESEARCHING AND FOUND ABOUT THE MASSIVE PROBLEM FORD WAS HAVING WITH SIMILAR SITUATIONS. CONTACTED DEALER (MTN. VIEW FORD) AND THEY OFFERED TO LOOK AT THE PROBLEM STATING THE COST AT APPROX. $300.00. I THEN CONTACTED THE 800 NUMBER FOR FORD AND TALKED WITH THEM ABOUT THE PROBLEM I WAS TOLD BY FORDS CONSUMER AFFAIRS NOT TO DRIVE VEHICLE UNTIL THEY GOT BACK WITH ME 7-10 DAYS. LUCKILY IT WAS AROUND THE HOLIDAYS SO I WAS ABLE TO DO SO. WHEN I GOT
Mileage: 104,700
2000 FORD WINDSTAR - TRANSMISSION SLIPPAGE AT 90,000 MILES HAVE RESEARCHED INTERNET AND HAVE FOUND NUMEROUS COMPLAINTS ON FORD 2000 WINDSTAR TRANSMISSION PROBLEMS WITH EVEN LESS MILEAGE... HAVE ALSO FOUND COMPLAINTS ON FORD PRIOR YEAR MODELS REGARDING TRANSMISSION PROBLEMS AS WELL. TRYING TO FIND OUT IF ANY OF THIS HAS BEEN REPORTED TO NHTSA AND IF SO IF SOMETHING IS BEING DONE ABOUT IT. CAN YOU ADVISE? (1) NO EVENT LEADING UP TO PROBLEM. (2) ALMOST INVOLVED IN ACCIDENT WHEN TRANSMISSION FAILED TO SHIFT (3) HAVE NOT CONTACTED FORD YET. *JB
Mileage: 90,000
Unintended Transmission Downshift and Rear Wheel Lock-up
Timing Belt Failure
Underbody shields detachment
B-Pillar Trim Detachment
Unintended Transmission Downshift and Rear Wheel Lock-up
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.