Total Complaints
49 filings
FORD TAURUS · model year
49 NHTSA complaints, 1 crash report, and 4 active recalls for this specific cohort.
NHTSA overall rating
5 / 5 ★
New Car Assessment Program
The 2017FORDTAURUS carries 49 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 1 crash, 0 fires, 1 injury, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall 5/5 rating, with 5/5 front crash, 5/5 side crash, and 4/5 rollover scores derived from standardized barrier and dynamic tests.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2017 TAURUS is electrical system with 9 filings, followed by unknown or other (8) and exterior lighting (4). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 4 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle, the full NHTSA campaign numbers are listed below.
NHTSA currently has 6 investigation files overlapping the 2017 TAURUS. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page, a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
49 filings
Crashes Reported
1 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| ELECTRICAL SYSTEM | 9 |
| UNKNOWN OR OTHER | 8 |
| EXTERIOR LIGHTING | 4 |
| ENGINE | 4 |
| STRUCTURE | 4 |
| STEERING | 3 |
| FUEL/PROPULSION SYSTEM | 3 |
| SUSPENSION | 3 |
| SERVICE BRAKES | 1 |
| ELECTRICAL SYSTEM:IGNITION | 1 |
| ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL | 1 |
| AIR BAGS | 1 |
| VEHICLE SPEED CONTROL | 1 |
| LATCHES/LOCKS/LINKAGES:DOORS:LOCK | 1 |
| ENGINE AND ENGINE COOLING | 1 |
STEERING
Ford Motor Company (Ford) is recalling certain 2017 Explorer, Taurus and Police Interceptor Utility and Sedan vehicles. The steering gear heat shield fasteners may corrode, allowing the heat shield to detach.
STRUCTURE:EXTERIOR TRIM
Ford Motor Company (Ford) is recalling certain 2016-2019 Taurus vehicles. The driver and front passenger B-Pillar door trim may detach while driving.
SUSPENSION:REAR
Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.
ELECTRICAL SYSTEM:IGNITION
Ford Motor Company (Ford) is recalling certain 2017-2018 Ford Taurus vehicles equipped with mechanical key ignition systems. The keys for these vehicles may be able to be removed from the ignition when transmission is not in the PARK position. As such, these vehicles fail to comply with the requir
The contact owns a 2017 Ford Taurus. The contact received notification of NHTSA Campaign Number: 25V611000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that while driving in rainy weather at various speeds, there was water leaking into the vehicle from the front passengerâs side B-pillar trims. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 55,000.
Mileage: 55,000
The contact owns a 2017 Ford Taurus. The contact stated that while the vehicle was parked, the front passenger's side B-pillar trim detached. The contact became aware that the front driver's side B-Pillar trim was loose. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received notification NHTSA Campaign Number: 25V611000 (Structure); however, the parts for the recall repair was not available. The manufacturer was not made aware of the failure. The failure mileage was unknown.
My back up camera flips the picture upside down and may have lines in the picture. Works correctly sometimes. Also other times, may not will not show pictures at all. Just a blue screen.
When backing, the rear cameras are intermittently showing objects upside down and fuzzy making it difficult to decipher and recognize objects at the rear of the car, and frequently does not display anything on the in-dash screen, but instead saying the system isn't available. Sometimes the weather conditions seem to be sunny and sometimes raining and at other times it seems like it could be night lighting in the immediate vicinity, but mostly it seems like it's happening during what would be considered just normal weather conditions.
When backing, the rear cameras are intermittently showing objects upside down and fuzzy making it difficult to decipher and recognize objects at the rear of the car, and frequently does not display anything on the in-dash screen, but instead saying the system isn't available. Sometimes the weather conditions seem to be sunny and sometimes raining and at other times it seems like it could be night lighting in the immediate vicinity, but mostly it seems like it's happening during what would be considered just normal weather conditions.
The contact owns a 2017 Ford Taurus. The contact stated that the rearview camera was inoperable. There were no warning lights illuminated. The local dealer was contacted and confirmed there were no recalls on the VIN related to the failure. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 25V695000 (Back Over Prevention). The manufacturer was contacted and confirmed that there were no recalls on the VIN related to the failure. The failure mileage was approximately 75,000.
Mileage: 75,000
The contact owns a 2017 Ford Taurus. The contact stated that while operating the vehicle, the air bag warning light remained illuminated. The vehicle was taken to the local dealer, who diagnosed the vehicle and determined that the steering wheel clock spring was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 99,000.
Mileage: 99,000
There is a recall on moldings also possible accordinng to recalls by ford the steering could cause a crash which i am having a problem with it hanging up i called ford motor and was told we do not have anything about it I am concerned because i sometimes have to snap the wheel back myself I understand there is a recall on the steering wheel mech.
There is a recall on moldings also possible accordinng to recalls by ford the steering could cause a crash which i am having a problem with it hanging up i called ford motor and was told we do not have anything about it I am concerned because i sometimes have to snap the wheel back myself I understand there is a recall on the steering wheel mech.
The contact's husband owned a 2017 Ford Taurus. The owner received notification of NHTSA Campaign Number: 25V611000 (Structure) and requested to be removed from the recall distribution list because her husband no longer owns the vehicle. The dealer was contacted.
Internal water pump failure.. know to happen on the 17 Taurus
Backup camera is appearing Upside down on display and sometimes inverted. When it gets dark outside, the backup camera has lines appear on the display so you canât use it when itâs dark. This is a huge safety risk as to having the camera display upside down/inverted/not clear can cause major incidents.
Backup camera works inconsistently. Sometimes works but usually doesnât and either displays an all blue screen or black screen with a box saying camera unavailable at this time and you have to select ok to make that screen go away. Itâs been like this for about 2 years now
I submitted this form in April 2024, never received a response from NHTSA. Ford of Uniontown received a reply from FMC. Their response is they will not cover the repair to my vehicle. The reason is the recall affected cars built 7/31/2017 - 2/13/18. My car was built two months earlier 5/18/17. Even though my vehicle was built two months earlier than the recall dates, it also was built by with a defective shifter assembly, one that is missing the wire that is necessary to ensure that the vehicle is in park in order for the key to be able to be removed. My key can be removed while still in gear. According to the recall: "Consequence: If the key is removed from the ignition while the vehicle is not in the PARK position and the parking brake is not applied, the vehicle may roll away, increasing the risk of a crash. This is definitely a dangerous situation
I have heard of the recall for Ford back up cameras malfunctioning. My Taurus is experiencing the same problem but does not appear to be a vehicle that is being recalled. My screen turns blue most of the time when the car is put in reverse and then says camera unavailable
Rear view camera does not work for about 6 months. I tried all suggestions but nothing worked.
Lately, the backup assist feature has started to malfunction more frequently. The screen reads the backup cameras are unavailable. At other times, it functions fine as designed. This would not pick up a child who could be at the rear of the vehicle. Sometimes the screen goes black and shows nothing, or a message that the camera is not available, and other times it seems to show a weird scaled down and mostly indistinguishable video that seems to be an upside down depiction of rear view images.
When backing up my warning displays an upside down image.
The contact owns a 2017 Ford Taurus. The contact stated while driving at 70 MPH, she noticed that there was a change in the rear suspension and it felt like a rear tire was deflated. No warning lights had illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the rear driver's side and passenger's side suspension toe links had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 72,102.
Mileage: 72,102
The contact owns a 2017 Ford Taurus. The contact stated that the vehicle was taken to an independent mechanic for rear wheel alignment. The contact stated that rear toe link fractured during the rear alignment process. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 74,576.
Mileage: 74,576
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.