Total Complaints
251 filings
FORD TAURUS · model year
251 NHTSA complaints, 20 crash reports, and 4 active recalls for this specific cohort.
NHTSA overall rating
4 / 5 ★
New Car Assessment Program
The 2011FORDTAURUS carries 251 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 20 crashes, 2 fires, 20 injuries, and 1 fatality. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall 4/5 rating, with 4/5 front crash, 5/5 side crash, and 4/5 rollover scores derived from standardized barrier and dynamic tests.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2011 TAURUS is electrical system with 46 filings, followed by engine (40) and steering (25). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 4 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle, the full NHTSA campaign numbers are listed below.
NHTSA currently has 6 investigation files overlapping the 2011 TAURUS. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page, a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
251 filings
Crashes Reported
20 reports
Source
NHTSA ODI
Federal complaints database
Above median complaint volume, review patterns below.
| Component | Count |
|---|---|
| ELECTRICAL SYSTEM | 46 |
| ENGINE | 40 |
| STEERING | 25 |
| UNKNOWN OR OTHER | 15 |
| POWER TRAIN | 15 |
| VEHICLE SPEED CONTROL | 13 |
| EXTERIOR LIGHTING | 12 |
| SERVICE BRAKES | 12 |
| ENGINE AND ENGINE COOLING | 8 |
| AIR BAGS | 8 |
| STRUCTURE:BODY | 8 |
| SEATS | 6 |
| SUSPENSION | 6 |
| WHEELS | 4 |
| ELECTRONIC STABILITY CONTROL (ESC) | 4 |
EXTERIOR LIGHTING
Ford Motor Company (Ford) is recalling certain model year 2010-2014 Taurus vehicles manufactured November 24, 2008, through February 28, 2014, originally sold in, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri
STRUCTURE:BODY:DOOR
Ford Motor Company (Ford) is recalling certain model year 2010-2013 Ford Taurus vehicles manufactured December 1, 2009, to July 31, 2010, and 2011-2013 Lincoln MKS vehicles manufactured June 1, 2011, to October 31, 2011. In the affected vehicles, the interior door handle return spring may unseat, re
AIR BAGS:FRONTAL
Ford Motor Company (Ford) is recalling certain model year 2009-2012 Ford Flex, 2008 and 2010-2012 Ford Taurus, 2008-2009 Ford Taurus X, 2008 Mercury Sable, 2009 and 2011 Lincoln MKS vehicles. The driver frontal air bag may improperly inflate during second-stage deployment in the event of a high spe
STEERING:ELECTRIC POWER ASSIST SYSTEM
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford
I hit a dirt embankment the seatbelts did not lock and I ended up smashing my head off of my steering wheel and my passenger ended up smashing their head off of my dashboard.
The rear view backup camera visual is located in my rearview mirror it is just a blue screen whenever I put the car in reverse it just one day stopped working I've been waiting for it to be on the recall list and for some reason this year a 2011 is not on the recall list but it should be
Last June I noticed the car constantly shaking. Took it to Goodyear plaza tire in Alexandria mn and they said they didn't find anything wrong and it's normal to have tires feel like they are shaking while driving. The tires are 255/45R19 Then in July of 2025, I wanted a tire rotation and wheels balanced. The mechanic says they can't because the tread is almost gone and I'd have 5000 left before I could get new tires. About 2000 miles later I noticed the tread separating from the wires on 3 of the 4 tires. They have been kept properly inflated and rotated every 5000 to 6000 miles. Usually every other oil change. Again I was told it's normal since the tires mostly last 30,000 miles and is rated for 40,000. I don't think it's right.
Driving on access rd. Car stalled in middle of traffic. Glad I was not driving on highway. Lucky several drivers helped push car into a gas station. Saw water leak under car. There were no codes or indicators of over heating. Let car cool off. Noticed water in coolant reservoir. still was able to add 1 gal and half of water. Car turned on, drove it home which is about 3 miles. Water leak near the oil pan and block. After a long cooling period, noticed 3 hairline cracks on the bottom part of block. Cracked block Checked oil and noticed the oil was real thin and milky. Signs of water pump failure. Car is sitting on driveway. Only option is to replace the 156k miles engine. Cost is very expensive. Don't have money to fix. There should be a recall for this issue. Very dangerous.
2011 Ford Taurus Limited 37'000 miles Original owner Like New Condition. Engine and all systems working perfectly no check engine or other lights showing. I was driving on city street about 25mph and with no warning engine and dash all shut down I had no crank and no dash lights at all. while I waited for tow truck dash lights did come on and anti theft light was flashing very fast. If I had been driving on Interstate 80 I may have been killed with all the Semi's that are always there. This happened August 7th 2025 It has been at the FORD dealership by my house for 25 work days and all they have done is checked the computer and said no power so replaced comp with rebuilt one and still no power so that is where I'm at. If you have seen this before please tell me ,they have no clue THANKS
The inside rear view mirror camera only works on occasion.
The inside rear view mirror camera only works on occasion.
The water pump failed on my Taurus, leaking coolant my into the engine, causing irrepairable damage
The contact owns a 2011 Ford Taurus. The contact stated that while driving at an undisclosed speed, the electronic power steering was not functioning properly, requiring an increased effort to maneuver the vehicle. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 15V340000 (Steering), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 199,000.
Mileage: 199,000
Rear tow link nut in the frame rusted out and I can't get the bushing out of the frame. No way to install new tow link if the old one is cut out.
The contact owns a 2011 Ford Taurus. The contact stated that while idling at a stop sign or stop light, the vehicle was shaking abnormally and slightly hesitated while attempting to accelerate. There was an unknown warning light illuminated. The contact stated that the failure occasionally occurred after driving approximately 500 miles. The failure became more progressive over time. The contact stated that the gear shifter was able to be removed from the socket, causing the contact to have to apply pressure downward while changing gears to keep the shifter in the proper position. While driving at various speeds, the transmission felt like it was going to unexpectedly downshift or change gear. The contact had to hold the gear shifter to prevent the shifter from unintendedly changing gear. The vehicle was taken to the dealer who was unable to duplicate the failure or determine the cause of the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The
After my battery died, my 2011 Ford Taurus defaulted my only working key to a âMyKeyâ with volume limits, seatbelt mutes, and other safety limitations. I cannot undo it without spending over $200 to fix an issue caused by your faulty system design. This creates a safety issue and financial burden that Ford should be responsible for.
After my battery died, my 2011 Ford Taurus defaulted my only working key to a âMyKeyâ with volume limits, seatbelt mutes, and other safety limitations. I cannot undo it without spending over $200 to fix an issue caused by your faulty system design. This creates a safety issue and financial burden that Ford should be responsible for.
While driving down the road, a loud humming started to get loud from the front of my car. Then loud clunking/dragging noises. My car started to slow down and the noises got louder. I had to turn on my hazards and slowly drive back home block by block. There is nothing visibly dragging. But I now have to get my car towed from home as itâs not safe to drive. This isnât the first time this car has had issues with the steering hub, suspension, tie rods, ball joints, control arms, sway bar, etc. I have had to fix and replace that entire area a multitude of times since Iâve had this car.
While driving down the road, a loud humming started to get loud from the front of my car. Then loud clunking/dragging noises. My car started to slow down and the noises got louder. I had to turn on my hazards and slowly drive back home block by block. There is nothing visibly dragging. But I now have to get my car towed from home as itâs not safe to drive. This isnât the first time this car has had issues with the steering hub, suspension, tie rods, ball joints, control arms, sway bar, etc. I have had to fix and replace that entire area a multitude of times since Iâve had this car.
While driving down the road, a loud humming started to get loud from the front of my car. Then loud clunking/dragging noises. My car started to slow down and the noises got louder. I had to turn on my hazards and slowly drive back home block by block. There is nothing visibly dragging. But I now have to get my car towed from home as itâs not safe to drive. This isnât the first time this car has had issues with the steering hub, suspension, tie rods, ball joints, control arms, sway bar, etc. I have had to fix and replace that entire area a multitude of times since Iâve had this car.
The contact owns a 2011 Ford Taurus. The contact stated that while turning off the vehicle, there was white smoke coming from under the hood. The check engine warning light was illuminated. Additionally, the contact stated there was a fuel burning odor coming from the interior and exterior of the vehicle. The vehicle was taken to an independent mechanic who diagnosed and determined that the electrical system had failed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown. The VIN was not available.
The contact owns a 2011 Ford Taurus. The contact stated while his wife was driving 40 MPH, the vehicle stalled. The check engine warning light and several unknown warning lights were illuminated. The driver was able to pull over to the side of the road. The vehicle failed to restart and was towed to a parking lot. The vehicle was then towed to the residence. The contact stated that an independent mechanic drained the oil and became aware that there was coolant mixed in with the engine oil. The contact diagnosed that the water pump had failed and needed to be replaced. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 80,900.
Mileage: 80,900
The contact owns a 2011 Ford Taurus. The contact stated while his wife was driving 40 MPH, the vehicle stalled. The check engine warning light and several unknown warning lights were illuminated. The driver was able to pull over to the side of the road. The vehicle failed to restart and was towed to a parking lot. The vehicle was then towed to the residence. The contact stated that an independent mechanic drained the oil and became aware that there was coolant mixed in with the engine oil. The contact diagnosed that the water pump had failed and needed to be replaced. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 80,900.
Mileage: 80,900
The contact owns a 2011 Ford Taurus. The contact stated while driving at approximately 30 MPH and depressing the accelerator pedal while driving uphill, the vehicle stalled. The contact was unaware of any warning lights being illuminated. The contact stated that the vehicle started rolling backward. The contact attempted to stop the vehicle however, the vehicle lost its brakes and the power steering assist functionality. The contact was able to apply the parking brake to stop the vehicle. The contact had attempted to restart the vehicle and observed that several unknown warning lights were illuminated. The contact had the vehicle towed to an independent mechanic. The mechanic had diagnosed the vehicle and determined that the anti-theft system had caused the vehicle to stall. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 160,000.
Mileage: 160,000
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.