FORD MUSTANG MACH E · model year

2023 FORD MUSTANG MACH E

189 NHTSA complaints, 15 crash reports, and 3 active recalls for this specific cohort.

NHTSA overall rating

Not crash-tested

New Car Assessment Program

The 2023FORDMUSTANG MACH E carries 189 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 15 crashes, 1 fire, 2 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.

Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2023 MUSTANG MACH E is electrical system with 44 filings, followed by unknown or other (23) and power train (20). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 3 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.

NHTSA currently has 177 investigation files overlapping the 2023 MUSTANG MACH E, and 8 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.

189
Complaints
15
Crashes
1
Fires
2
Injuries
0
Deaths

Total Complaints

189 filings

Crashes Reported

15 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

At or below the fleet median complaint volume.

Complaints by Component

ComponentCount
ELECTRICAL SYSTEM44
UNKNOWN OR OTHER23
POWER TRAIN20
SERVICE BRAKES13
FUEL/PROPULSION SYSTEM12
VEHICLE SPEED CONTROL11
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING10
ENGINE7
AIR BAGS5
STEERING5
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL4
FORWARD COLLISION AVOIDANCE: WARNINGS4
STRUCTURE:BODY3
LATCHES/LOCKS/LINKAGES3
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING2

Recalls (3)

25V31500014/05/2025

BACK OVER PREVENTION:SOFTWARE

Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2022-2025 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicle

25V40400013/06/2025

ELECTRICAL SYSTEM:BODY CONTROL MODULE:SOFTWARE

Ford Motor Company (Ford) is recalling certain 2021-2025 Mustang Mach E vehicles. In the event of a low battery charge, the electronic door latches may remain locked once the driver or front passenger exits and shuts the door, possibly trapping someone who is unable to use the inside door release ha

24V59400009/08/2024

VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR

Ford Motor Company (Ford) is recalling certain 2023-2024 Maverick, Ford Bronco Sport, and Mustang Mach-E vehicles. The front windshield wiper motor may become inoperative, causing the wipers to fail.

Recent Complaints

20260205SERVICE BRAKES

"Parking Brake Fault - Service Now" warning appeared. Parking brakes locked after stopping vehicle. Dealer diagnosed problem as corroded wiring connector to left rear wheel parking brake motor. Vehicle has 41,000 miles. Vehicle was stuck and could not be moved. If this had occurred in traffic situation a crash could have resulted. Charge to repair was $600 because dealer claimed brake parts are a "wear item".

20260127SERVICE BRAKES

Diag and replace left rear parking brake actuator pigtail. Corrosion and breaking of the wire, causing the parking brake to be stuck. This was a recall on the earlier models (2022), and seems to be an ongoing issue. It is not covered under warranty over 36k miles.

20260107SERVICE BRAKES

Parking break fault message appeared on the vehicle and the parking break was stuck on, making it impossible to release the break and therefore move the car.

20251213VEHICLE SPEED CONTROL

Vehicle: 2023 Ford Mustang Mach-E (leased) The issue involves the cruise control system and steering wheel control layout (human-machine interface). Cruise control is unintentionally activated when attempting to use the turn signal due to the placement of the cruise control buttons. The vehicle is available for inspection upon request. On two separate occasions while using one-pedal driving, unintended cruise control activation caused sudden acceleration during low-speed turning maneuvers. The first incident occurred while signaling to turn into a parking spot. The second occurred while entering a left-turn pocket. In both cases, the unexpected acceleration created an immediate risk of collision with surrounding vehicles and required sudden panic braking to avoid an accident. The issue has occurred multiple times during normal driving but has not yet been formally reproduced or confirmed by a dealer or independent service center, and the vehicle has not yet been inspected by the man

20251213FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Vehicle: 2023 Ford Mustang Mach-E (leased) The issue involves the cruise control system and steering wheel control layout (human-machine interface). Cruise control is unintentionally activated when attempting to use the turn signal due to the placement of the cruise control buttons. The vehicle is available for inspection upon request. On two separate occasions while using one-pedal driving, unintended cruise control activation caused sudden acceleration during low-speed turning maneuvers. The first incident occurred while signaling to turn into a parking spot. The second occurred while entering a left-turn pocket. In both cases, the unexpected acceleration created an immediate risk of collision with surrounding vehicles and required sudden panic braking to avoid an accident. The issue has occurred multiple times during normal driving but has not yet been formally reproduced or confirmed by a dealer or independent service center, and the vehicle has not yet been inspected by the man

20251213STEERING

Vehicle: 2023 Ford Mustang Mach-E (leased) The issue involves the cruise control system and steering wheel control layout (human-machine interface). Cruise control is unintentionally activated when attempting to use the turn signal due to the placement of the cruise control buttons. The vehicle is available for inspection upon request. On two separate occasions while using one-pedal driving, unintended cruise control activation caused sudden acceleration during low-speed turning maneuvers. The first incident occurred while signaling to turn into a parking spot. The second occurred while entering a left-turn pocket. In both cases, the unexpected acceleration created an immediate risk of collision with surrounding vehicles and required sudden panic braking to avoid an accident. The issue has occurred multiple times during normal driving but has not yet been formally reproduced or confirmed by a dealer or independent service center, and the vehicle has not yet been inspected by the man

20251124ELECTRICAL SYSTEM

After stopping the vehicle to run an errand, the vehicle locked up. The steering wheel would not turn. The vehicle would not shift into any gear. The vehicle was inoperable and I found myself stranded 25 miles from home. The vehicle was towed to our local Ford dealership where it has been for the past two weeks. This failure could just as occurred on the road causing a dangerous situation.

20251124ENGINE

After stopping the vehicle to run an errand, the vehicle locked up. The steering wheel would not turn. The vehicle would not shift into any gear. The vehicle was inoperable and I found myself stranded 25 miles from home. The vehicle was towed to our local Ford dealership where it has been for the past two weeks. This failure could just as occurred on the road causing a dangerous situation.

20251124POWER TRAIN

After stopping the vehicle to run an errand, the vehicle locked up. The steering wheel would not turn. The vehicle would not shift into any gear. The vehicle was inoperable and I found myself stranded 25 miles from home. The vehicle was towed to our local Ford dealership where it has been for the past two weeks. This failure could just as occurred on the road causing a dangerous situation.

20251029FireELECTRICAL SYSTEM

Description of Incident: On August 3, 2025, while driving my 2023 Ford Mustang Mach-E, smoke began rising from the front of the vehicle. Within moments, flames erupted. I pulled over and evacuated. The fire quickly engulfed the cabin, resulting in a total loss. Component/System Involved: UNKNOWN. Based on the location and nature of the fire, a failure in the high-voltage battery system or related electrical components is suspected. Documentation and photos are available upon request. Safety Risk: This posed a serious threat to my safety and others on the road. Had it occurred in traffic or at higher speeds, the outcome could have been far worse. Reproduction/Confirmation: The issue has not been reproduced. The fire was investigated by my insurance company and the local fire department. Ford was notified and took possession of the vehicle on August 5. Inspection History: Ford left the vehicle uncovered outdoors for over two months. In October, they sent an engineer who spent 15–3

20251026FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Dear NHTSA Team, I am writing to urgently raise concern and seek answers regarding what appears to be a systemic safety issue affecting vehicles equipped with Advanced Driver Assistance Systems (ADAS) and self-driving technologies. I have personally experienced repeated and dangerous incidents of phantom braking, overcorrection, and loss of control while driving a 2019 Toyota Prius. The car suddenly brakes, swerves, or pulls sharply when it detects shadows, road inclinations, or mild curves — making it unsafe to drive, especially at highway speeds. These events occur without any driver error. To make things worse, this issue is not limited to one brand or vehicle. Over the past year, I have driven and rented multiple cars from different brands and models through rental companies, and many of them presented the exact same unsafe behavior — unpredictable braking, steering correction, and traction instability. This clearly indicates that the issue is industry-wide, not isolated

20251026SERVICE BRAKES

Dear NHTSA Team, I am writing to urgently raise concern and seek answers regarding what appears to be a systemic safety issue affecting vehicles equipped with Advanced Driver Assistance Systems (ADAS) and self-driving technologies. I have personally experienced repeated and dangerous incidents of phantom braking, overcorrection, and loss of control while driving a 2019 Toyota Prius. The car suddenly brakes, swerves, or pulls sharply when it detects shadows, road inclinations, or mild curves — making it unsafe to drive, especially at highway speeds. These events occur without any driver error. To make things worse, this issue is not limited to one brand or vehicle. Over the past year, I have driven and rented multiple cars from different brands and models through rental companies, and many of them presented the exact same unsafe behavior — unpredictable braking, steering correction, and traction instability. This clearly indicates that the issue is industry-wide, not isolated

20251026STEERING

Dear NHTSA Team, I am writing to urgently raise concern and seek answers regarding what appears to be a systemic safety issue affecting vehicles equipped with Advanced Driver Assistance Systems (ADAS) and self-driving technologies. I have personally experienced repeated and dangerous incidents of phantom braking, overcorrection, and loss of control while driving a 2019 Toyota Prius. The car suddenly brakes, swerves, or pulls sharply when it detects shadows, road inclinations, or mild curves — making it unsafe to drive, especially at highway speeds. These events occur without any driver error. To make things worse, this issue is not limited to one brand or vehicle. Over the past year, I have driven and rented multiple cars from different brands and models through rental companies, and many of them presented the exact same unsafe behavior — unpredictable braking, steering correction, and traction instability. This clearly indicates that the issue is industry-wide, not isolated

20251023ELECTRICAL SYSTEM

Rear hatch on my 2023 Ford Mustang Mach-E (VIN: [XXX] , mileage: 31,751 km) opens spontaneously without user input. Occurs while parked and locked, sometimes when approaching with Phone As A Key (PAAK). Incident Details: One incident caused property damage when the hatch opened in a garage. No buttons were pressed, and foot-activated liftgate was not used. Issue is intermittent and unpredictable. Safety Concerns: Risk of property damage Potential injury if someone is near the hatch Risk of theft if hatch opens unattended Ford dealer unable to replicate or resolve. Other owners report similar issues. Request NHTSA investigation for possible recall or fix. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

20251021FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

I’m writing this message out of frustration, exhaustion, and genuine concern for public safety. Over the past months, I’ve been renting and driving multiple cars from different brands and models — Toyota, Subaru, Nissan, and now a 2023 Ford Mustang Mach-E — and all of them show the same dangerous behavior: •sudden phantom braking for no reason, •traction control malfunctioning, throwing the car from side to side, •unstable handling, especially on highways or during light rain. This is not an isolated case — it’s happening across several brands and systems, which makes me question what is really going on. Why are drivers being forced to deal with unreliable technology that clearly isn’t ready for real-world conditions? Are these systems being tested using real drivers as data sources to “teach” self-driving cars how to handle special situations? Because that’s what it feels like — we are being used without consent, forced to correct constant software mistak

20251021LANE DEPARTURE: WARNING

I’m writing this message out of frustration, exhaustion, and genuine concern for public safety. Over the past months, I’ve been renting and driving multiple cars from different brands and models — Toyota, Subaru, Nissan, and now a 2023 Ford Mustang Mach-E — and all of them show the same dangerous behavior: •sudden phantom braking for no reason, •traction control malfunctioning, throwing the car from side to side, •unstable handling, especially on highways or during light rain. This is not an isolated case — it’s happening across several brands and systems, which makes me question what is really going on. Why are drivers being forced to deal with unreliable technology that clearly isn’t ready for real-world conditions? Are these systems being tested using real drivers as data sources to “teach” self-driving cars how to handle special situations? Because that’s what it feels like — we are being used without consent, forced to correct constant software mistak

20251021SERVICE BRAKES

I’m writing this message out of frustration, exhaustion, and genuine concern for public safety. Over the past months, I’ve been renting and driving multiple cars from different brands and models — Toyota, Subaru, Nissan, and now a 2023 Ford Mustang Mach-E — and all of them show the same dangerous behavior: •sudden phantom braking for no reason, •traction control malfunctioning, throwing the car from side to side, •unstable handling, especially on highways or during light rain. This is not an isolated case — it’s happening across several brands and systems, which makes me question what is really going on. Why are drivers being forced to deal with unreliable technology that clearly isn’t ready for real-world conditions? Are these systems being tested using real drivers as data sources to “teach” self-driving cars how to handle special situations? Because that’s what it feels like — we are being used without consent, forced to correct constant software mistak

20251020FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

I’m writing this message out of frustration, exhaustion, and genuine concern for public safety. Over the past months, I’ve been renting and driving multiple cars from different brands and models — Toyota, Subaru, Nissan, and now a 2023 Ford Mustang Mach-E and all of them show the same dangerous behavior: sudden phantom braking for no reason, traction control malfunctioning, throwing the car from side to side, unstable handling, especially on highways or during light rain. This is not an isolated case it’s happening across several brands and systems, which makes me question what is really going on. Why are drivers being forced to deal with unreliable technology that clearly isn’t ready for real-world conditions? Are these systems being tested using real drivers as data sources to “teach” self-driving cars how to handle special situations? Because that’s what it feels like we are being used without consent, forced to correct constant software mistakes that could cost

20251020LANE DEPARTURE: ASSIST

I’m writing this message out of frustration, exhaustion, and genuine concern for public safety. Over the past months, I’ve been renting and driving multiple cars from different brands and models — Toyota, Subaru, Nissan, and now a 2023 Ford Mustang Mach-E and all of them show the same dangerous behavior: sudden phantom braking for no reason, traction control malfunctioning, throwing the car from side to side, unstable handling, especially on highways or during light rain. This is not an isolated case it’s happening across several brands and systems, which makes me question what is really going on. Why are drivers being forced to deal with unreliable technology that clearly isn’t ready for real-world conditions? Are these systems being tested using real drivers as data sources to “teach” self-driving cars how to handle special situations? Because that’s what it feels like we are being used without consent, forced to correct constant software mistakes that could cost

20251020STEERING

I’m writing this message out of frustration, exhaustion, and genuine concern for public safety. Over the past months, I’ve been renting and driving multiple cars from different brands and models — Toyota, Subaru, Nissan, and now a 2023 Ford Mustang Mach-E and all of them show the same dangerous behavior: sudden phantom braking for no reason, traction control malfunctioning, throwing the car from side to side, unstable handling, especially on highways or during light rain. This is not an isolated case it’s happening across several brands and systems, which makes me question what is really going on. Why are drivers being forced to deal with unreliable technology that clearly isn’t ready for real-world conditions? Are these systems being tested using real drivers as data sources to “teach” self-driving cars how to handle special situations? Because that’s what it feels like we are being used without consent, forced to correct constant software mistakes that could cost

Compare 2023FORDMUSTANG MACH E to Similar Vehicles

NHTSA Investigations 8 Open

View all investigations

Frequently Asked Questions

How many complaints does the 2023 FORD MUSTANG MACH E have?
The 2023 FORD MUSTANG MACH E has 189 NHTSA complaints, 15 crashes, 1 fires, 2 injuries, and 0 deaths reported.
Are there any recalls for the 2023 FORD MUSTANG MACH E?
Yes, the 2023 FORD MUSTANG MACH E has 3 recall(s). The most common affected component is BACK OVER PREVENTION:SOFTWARE. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2023 FORD MUSTANG MACH E?
The most-complained component for the 2023 FORD MUSTANG MACH E is ELECTRICAL SYSTEM with 44 complaints. Other frequently reported areas include UNKNOWN OR OTHER and POWER TRAIN.
Is the 2023 FORD MUSTANG MACH E safe to buy?
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. No NHTSA crash test rating is available for this model year. Compare with other model years using the links above.
Where does this data come from?
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Vehicle Safety Guides

Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.