Total Complaints
25 filings
FORD MUSTANG · model year
25 NHTSA complaints, 11 crash reports, and 6 active recalls for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2023FORDMUSTANG carries 25 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 11 crashes, 0 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2023 MUSTANG is steering with 5 filings, followed by electrical system (4) and service brakes (4). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 6 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle, the full NHTSA campaign numbers are listed below.
NHTSA currently has 3 investigation files overlapping the 2023 MUSTANG, and 1 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page, a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
25 filings
Crashes Reported
11 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| STEERING | 5 |
| ELECTRICAL SYSTEM | 4 |
| SERVICE BRAKES | 4 |
| ENGINE | 2 |
| FUEL/PROPULSION SYSTEM | 2 |
| UNKNOWN OR OTHER | 2 |
| VEHICLE SPEED CONTROL | 1 |
| FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | 1 |
| AIR BAGS | 1 |
| LANE DEPARTURE: ASSIST | 1 |
| POWER TRAIN | 1 |
| FORWARD COLLISION AVOIDANCE: WARNINGS | 1 |
STEERING:ELECTRIC POWER ASSIST SYSTEM
Ford Motor Company (Ford) is recalling certain 2022-2023 Ford Mustang vehicles. The secondary steering torque sensor may not be calibrated properly, which can cause the steering wheel to turn side to side against the driver's intentions.
ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM
Ford Motor Company (Ford) is recalling certain 2020-2023 Mustang vehicles. The brake fluid level sensor may not activate the visual warning indicator when the brake fluid is low. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Ligh
BACK OVER PREVENTION:SOFTWARE
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2
STEERING:ELECTRIC POWER ASSIST SYSTEM
Ford Motor Company (Ford) is recalling certain 2022-2023 Ford Mustang vehicles previously repaired incorrectly under recall number 24V-493. The secondary steering torque sensor may not be calibrated properly, which can cause the steering wheel to turn side to side against the driver's intentions.
ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM
Ford Motor Company (Ford) is recalling certain 2021-2023 Mustang vehicles repaired incorrectly under recall number 23V727. The brake fluid level sensor may not activate the visual warning indicator when the brake fluid is low. As such, these vehicles fail to comply with the requirements of Federal
POWER TRAIN:AUTOMATIC TRANSMISSION
Ford Motor Company (Ford) is recalling certain 2022-2023 F-150, Mustang, Explorer, Bronco, and 2023 Lincoln Aviator vehicles equipped with automatic transmissions. The transmission may contain a loose bolt which could prevent the transmission from engaging the park gear, although the gear shifter p
While driving up hill in low gear, the vehicle suddenly will jerk, a service light will come on, and a powertrain warning will occur. When this happens, it warns that the pre-collision assist is unavailable, as well as the exhaust mode selection. Once this occurs, the vehicle becomes much more difficult to drive as the rev match no longer occurs, the vehicle no longer increases revs as you start releasing the clutch, and when in gear it becomes more jerky as you are driving along. I don't have the experience but I suspect it is essentially in a low power mode with minimal computer aid. After being able to pull off and turn the car off for a number of minutes (not off and on as that does not resolve it), the vehicle returns to normal. This has happened twice now while driving on the same section of roadway in almost the exact same spot. I previously called the dealer after the first time and they told me if it happens again to bring it in. They did not seem interested in lookin
While driving up hill in low gear, the vehicle suddenly will jerk, a service light will come on, and a powertrain warning will occur. When this happens, it warns that the pre-collision assist is unavailable, as well as the exhaust mode selection. Once this occurs, the vehicle becomes much more difficult to drive as the rev match no longer occurs, the vehicle no longer increases revs as you start releasing the clutch, and when in gear it becomes more jerky as you are driving along. I don't have the experience but I suspect it is essentially in a low power mode with minimal computer aid. After being able to pull off and turn the car off for a number of minutes (not off and on as that does not resolve it), the vehicle returns to normal. This has happened twice now while driving on the same section of roadway in almost the exact same spot. I previously called the dealer after the first time and they told me if it happens again to bring it in. They did not seem interested in lookin
The contact owns a 2023 Ford Mustang. The contact received notification of NHTSA Campaign Number: 24V493000 (Steering); however, the part to do the recall repair was not yet available. The contact stated while driving at an undisclosed speed, the steering wheel was shaking abnormally. The local dealer was contacted; however, no assistance was provided. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 3,000. VIN tool confirms parts not available.
Mileage: 3,000
As i proceeded to get over on a highway with cars speeding, my car would not allow me to move over because it would not accerlate to be safe and my car slowed down as if there was no power as I had to get to the side of the highway to avoid getting hit as cars were traveling at a high rate of speed. My car then stopped and I was forced to move into the grass to avoid getting hit and causing a wreck. The speed limit was 80 mph and I was traveling at 72 mph. As I try to increase my speed but the car seemed it did not have enough power. The next day I called to report it and take it to the shop, I was informed to not drive the car for my safety. The diagnosis was that one of the fuel lines stopped working and the control module was a recall. My niece and myself was put in danger as well as the emotional fear to drive the car. This occured on June on June the 20th and the car was picked up on June the 24th. It was a recall issue. I was told by Ford Corporation that because it was
As i proceeded to get over on a highway with cars speeding, my car would not allow me to move over because it would not accerlate to be safe and my car slowed down as if there was no power as I had to get to the side of the highway to avoid getting hit as cars were traveling at a high rate of speed. My car then stopped and I was forced to move into the grass to avoid getting hit and causing a wreck. The speed limit was 80 mph and I was traveling at 72 mph. As I try to increase my speed but the car seemed it did not have enough power. The next day I called to report it and take it to the shop, I was informed to not drive the car for my safety. The diagnosis was that one of the fuel lines stopped working and the control module was a recall. My niece and myself was put in danger as well as the emotional fear to drive the car. This occured on June on June the 20th and the car was picked up on June the 24th. It was a recall issue. I was told by Ford Corporation that because it was
As i proceeded to get over on a highway with cars speeding, my car would not allow me to move over because it would not accerlate to be safe and my car slowed down as if there was no power as I had to get to the side of the highway to avoid getting hit as cars were traveling at a high rate of speed. My car then stopped and I was forced to move into the grass to avoid getting hit and causing a wreck. The speed limit was 80 mph and I was traveling at 72 mph. As I try to increase my speed but the car seemed it did not have enough power. The next day I called to report it and take it to the shop, I was informed to not drive the car for my safety. The diagnosis was that one of the fuel lines stopped working and the control module was a recall. My niece and myself was put in danger as well as the emotional fear to drive the car. This occured on June on June the 20th and the car was picked up on June the 24th. It was a recall issue. I was told by Ford Corporation that because it was
This is the 3rd recall no counting issue that did no include recall. One of the fuel injectors stop working and caused my car to stop while running. Without warning of fuel injector not working, my car would be hestiate to accerate and when i got the warning, i was informed to not drive the car because it would cause a wreck or without warning stop. My alert went off that my air quality inside the car was dangerous and to return the vechicle asap to ensure my safety. I have had my car in the dealership 6 times and one of the recalls can not be fixed at this time which causes my steering system to turn opposite directions and warned that it was in danger of wrecking. Not only does the problems could harm myself but as well as innocent drivers on the road. I have been with ford since 2006 and never have I experienced such suffering. I am a teacher and not having transporation or taking off of work has cost me over 2000.00 and I havent even had my a year when the issues staring hap
This is the 3rd recall no counting issue that did no include recall. One of the fuel injectors stop working and caused my car to stop while running. Without warning of fuel injector not working, my car would be hestiate to accerate and when i got the warning, i was informed to not drive the car because it would cause a wreck or without warning stop. My alert went off that my air quality inside the car was dangerous and to return the vechicle asap to ensure my safety. I have had my car in the dealership 6 times and one of the recalls can not be fixed at this time which causes my steering system to turn opposite directions and warned that it was in danger of wrecking. Not only does the problems could harm myself but as well as innocent drivers on the road. I have been with ford since 2006 and never have I experienced such suffering. I am a teacher and not having transporation or taking off of work has cost me over 2000.00 and I havent even had my a year when the issues staring hap
The contact owns a 2023 Ford Mustang. The contact received notification of NHTSA Campaign Number: 24V493000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was made aware of the issue and referred the contact to the NHSTA Hotline for assistance. VIN tool confirms parts not available.
My steering wheel has a vibration, this problem started a few days ago, I wasn't sure what was happening until today that I got the recall from Ford. I'm afraid now, it's the first time in my whole life that I experienced this problem, really? this is brand new car. 3 recalls in one year.
I was driving and my steering wheel turned to the right all of a sudden and I hit a curb. The curb caused my tire to blow, messed up my wheel, and who knows how bad anything else was that was messed up from this incident.
I was driving and my steering wheel turned to the right all of a sudden and I hit a curb. The curb caused my tire to blow, messed up my wheel, and who knows how bad anything else was that was messed up from this incident.
I was driving and my steering wheel turned to the right all of a sudden and I hit a curb. The curb caused my tire to blow, messed up my wheel, and who knows how bad anything else was that was messed up from this incident.
Ongoing issues with rough idle. Threw a couple generic lean codes (p0171 and p0174) that did not stay. Stored code p061a:00-28. On my third dealer. Vehicle randomly shut off at stop sign with no codes thrown whatsoever. Tech believes the issue is the throttlebody. Ford Corp says it passes their tests and will not warranty the replacement. Ford Corp Basically said I have to wait till total part failure. Shutting off in traffic is obviously dangerous.
The contact owns a 2023 Ford Mustang. The contact stated that while driving approximately 45 MPH and making a left turn the collision avoidance system erroneously light activated although no other vehicles or structures were nearby and the braking system suddenly malfunctioned causing the brake pedal to extend to the floor while pressed causing the driver lost control of the vehicle and crashed into a wall barrier. During the crash, no injuries were reported. A police report was taken at the scene and the vehicle was eventually towed to the local dealer. The cause of the failure was not yet determined. The manufacturer was notified of the failure but no assistance was offered. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 23V727000(Electrical System). The contact indicated that the vehicle had experienced that same failure listed in the recall. The failure mileage was 14,000.
Mileage: 14,000
On Nov 22nd, I met with an accident. I have a safety recall notice from Ford. NHTSA Recall number is 23V727. Because of this, the brakes were faulty leading to the accident.
On Nov 22nd, I met with an accident. I have a safety recall notice from Ford. NHTSA Recall number is 23V727. Because of this, the brakes were faulty leading to the accident.
The contact owned a 2023 Ford Mustang. The contact received notification of NHTSA Campaign Number: 23V727000 (Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer had not been contacted. The contact stated that while driving approximately 20 MPH and attempting to apply the brake pedal however the vehicle failed to stop causing them to crash into a nearby apartment building. The air bags did not deploy. The vehicle was towed to their insurance. There were no warning lights illuminated. A police report was filed. The vehicle was totaled. There were no injuries There was damage to the property. The manufacturer was made aware of the failure. The approximate failure mileage was 15,000. Parts distribution disconnect.
Mileage: 15,000
The contact owned a 2023 Ford Mustang. The contact received notification of NHTSA Campaign Number: 23V727000 (Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer had not been contacted. The contact stated that while driving approximately 20 MPH and attempting to apply the brake pedal however the vehicle failed to stop causing them to crash into a nearby apartment building. The air bags did not deploy. The vehicle was towed to their insurance. There were no warning lights illuminated. A police report was filed. The vehicle was totaled. There were no injuries There was damage to the property. The manufacturer was made aware of the failure. The approximate failure mileage was 15,000. Parts distribution disconnect.
Mileage: 15,000
The contact owned a 2023 Ford Mustang. The contact received notification of NHTSA Campaign Number: 23V727000 (Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer had not been contacted. The contact stated that while driving approximately 20 MPH and attempting to apply the brake pedal however the vehicle failed to stop causing them to crash into a nearby apartment building. The air bags did not deploy. The vehicle was towed to their insurance. There were no warning lights illuminated. A police report was filed. The vehicle was totaled. There were no injuries There was damage to the property. The manufacturer was made aware of the failure. The approximate failure mileage was 15,000. Parts distribution disconnect.
Mileage: 15,000
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology - how this data is sourced, computed, and verified.