Total Complaints
127 filings
FORD MUSTANG · model year
127 NHTSA complaints, 21 crash reports, and 6 active recalls for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2004FORDMUSTANG carries 127 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 21 crashes, 0 fires, 8 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2004 MUSTANG is vehicle speed control:accelerator pedal with 26 filings, followed by unknown or other (15) and air bags (5). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 6 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle, the full NHTSA campaign numbers are listed below.
NHTSA currently has 3 investigation files overlapping the 2004 MUSTANG, and 1 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page, a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
127 filings
Crashes Reported
21 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| VEHICLE SPEED CONTROL:ACCELERATOR PEDAL | 26 |
| UNKNOWN OR OTHER | 15 |
| AIR BAGS | 5 |
| VEHICLE SPEED CONTROL | 5 |
| TIRES | 5 |
| AIR BAGS:FRONTAL | 4 |
| POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT | 3 |
| SUSPENSION | 3 |
| EQUIPMENT | 3 |
| ENGINE AND ENGINE COOLING:EXHAUST SYSTEM | 2 |
| POWER TRAIN:CLUTCH ASSEMBLY:PEDAL/HAND LEVER(MOTORCYCLE) | 2 |
| VEHICLE SPEED CONTROL:CRUISE CONTROL | 2 |
| PARKING BRAKE | 2 |
| POWER TRAIN:MANUAL TRANSMISSION | 2 |
| STRUCTURE | 2 |
EXTERIOR LIGHTING
CERTAIN CK MOTORSPORTS COMBINATION HEADLIGHTS, CLEAR CORNER, BUMPER, AND SIDE MARKER LIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON THE PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO.
FUEL SYSTEM, GASOLINE
CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE
EXTERIOR LIGHTING:HEADLIGHTS
K2 MOTOR IS RECALLING 1,921 AFTERMARKET HEADLAMPS OF VARIOUS MODELS SOLD FOR USE ON THE ABOVE LISTED VEHICLES. THESE HEADLAMPS ARE MISSING THE AMBER SIDE REFLEX REFLECTOR WHICH FAILS TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND A
EXTERIOR LIGHTING:HEADLIGHTS
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES
EXTERIOR LIGHTING
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
ON CERTAIN MUSTANG COBRA PASSENGER VEHICLES, THE REAR SURFACE OF THE ACCELERATOR PEDAL MAY COME INTO CONTACT WITH FLOOR CARPETING DURING HEAVY THROTTLE APPLICATION. THE UNIQUE SURFACE PROFILE OF THE ACCELERATOR PEDAL MAY CATCH IN THE CUTOUT ON THE FLOOR CARPETING BEHIND THE ACCELERATOR PEDAL.
See attached document for complaint
See attached document for complaint
CASUAL DRIVER. NOTICED ACCELERATION AND COASTING/ROLLING WERE SLUGGISH. MECHANIC NOTED BRAKE AREA TEMP ON FRONT DRIVER'S SIDE WAS OVER 400 DEGREES. THE BRAKES ON THAT WHEEL WOULD NOT RELEASE COMPLETELY AND CAUSED CONTINUOUS FRICTION PRODUCING OVERHEATING. (I NOTICED I AM NOT THE ONLY ONE TO SUBMIT THIS BRAKE PROBLEM TO THIS BOARD. ) THE MECHANIC REPLACED THE TOTAL FRONT BRAKES AND MASTER CYLINDER SYSTEM. COST OVER $1100 TO DO THIS BACK IN 2013. IT IS NOW JAN 2021 AND I STILL HAVE LESS THAN 50,000 MILES ON MY BABY MUSTANG.
NEVER KNOW WHEN CAR IS FULLY GAS UP ALWAYS PUT GAS IN AT 1/4 TO 1/2 TANK, WILL OVERFILL IF NOT VERY CAREFULLY SO REALLY JUST PUT NO MORE THAN 10 TO 15 DALLAS NEVER SHOWS FULL. DO NOT WANT TO OVERFLOW ON ME FOR ONE TWO IT'S BAD FOR MY BABY #1 MUSTANG
BACK ON MARCH 1, 2016 I BELIEVE I WAS COMING TO A STOP LIGHT I APPLIED MY FOOT ON THE BREAK AND THE CAR SEEM TO WANNA KEEP INCHING FORWARD INCHING FORWARD I HAD AT THIS TIME CONTINUED TO PRESS DOWN ON THE BREAK AS SOON AS I KNEW IT I WAS IN THE MIDDLE OF THE STREET PRACTICALLY DURING A RED LIGHT AND WAS SIDESWIPED. AFTER LOOKING UNDER TO SEE WHAT WAS CAUSING THAT IT SEEMS TO BE MY GAS PEDAL WAS HUNG UP ON A PIECE OF CARPETING ON THE FLOOR OF THE CAR CAUSING MY GAS PEDAL TO BECOME STUCK TO THAT CARPET I HAD TO CUT THE PIECE OF CARPETING AWAY FROM THAT TO STOP THAT FROM DOING THAT LATER TO FIND OUT THERE HAD BEEN A RECALL WHEN I TOOK MY CAR FOR THE RECALL THEY TOLD ME THAT IT WAS ONLY ON SPECIFIC MUSTANGS I DON'T KNOW WHY IF MY CAR WAS HAVING THE SAME ISSUE THE POLICE OFFICER SAID HE WAS NOT GIVING ME A TICKET BECAUSE HE DIDN'T FEEL THAT I WAS AT FAULT BUT YET MY INSURANCE WENT UP AND PAID THE OTHER DRIVER FOR DAMAGES. BECAUSE IT'S BEEN THREE YEARS I WILL DO MY BEST TO GET THE PAPERWORK
GAS PEDAL GOT CAUGHT ON A PIECE OF CARPET WHICH CAUSED MY CAR TO ENTER INTO AN INTERSECTION ON A RED LIGHT AND CAUSED ME TO HAVE AN ACCIDENT. WHICH THEN MADE MY INSURANCE JUMP. I REMEMBER THIS DAY VERY WELL IT WAS THE DAY BEFORE MY BIRTHDAY I CAME UP TO THE RED LIGHT AND STOPPED THE CAR SEEM TO WANT TO KEEP MOVING FORWARD AS I PUT MY FOOT ON THE BREAK IT WAS STILL A RED LIGHT MY CAR WAS MOVING FORWARD CARS WERE BEEPING AT ME AS I KEPT INCHING INTO THE MIDDLE OF THE STREET MY CAR WAS HIT IN THE REAR PASSENGER SIDE BY ANOTHER MUSTANG. I EXPLAIN TO THE POLICE OFFICER THAT WHAT SEEM TO HAPPEN WAS MY CARPET SEEM TO HAVE GOTTEN CAUGHT ON THE GAS PEDAL. AFTER LATER LEARNING THAT THERE WAS A RECALL FOR THAT PARTICULAR PROBLEM IT WASN'T RE CALLING UNDER MY VIN. TO THIS DAY I HAVE AN ACCIDENT MARK ON MY INSURANCE WHICH MADE MY BILL GO UP I DON'T THINK THAT THIS IS FAIR CONSIDERING THAT IT WAS NOT MY FAULT I TRIED SHOWING THE INSURANCE COMPANY THAT THERE WAS A RECALL BUT IT WASN'T RECALLING UNDE
ABS BRAKE LIGHT IS ON THIS IS UNSAFE IN WET OR SNOWY CONDITIONS
Mileage: 69,000
TL* THE CONTACT OWNS A 2004 FORD MUSTANG. WHILE DRIVING 25 MPH, THE ACCELERATOR PEDAL BECAME CAUGHT IN THE FLOORMAT AND CAUSED THE VEHICLE TO ACCELERATE. THE CONTACT HAD TO SHIFT INTO NEUTRAL TO STOP THE VEHICLE. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 169,865.
Mileage: 169,865
BACK IN 2016 I WAS INVOLVED IN AN ACCIDENT IN WHICH MY GAS PEDAL SEEMED TO HAVE GOT HUNG UP ON THE CARPET WHICH CAUSED MY GAS PEDAL TO ACCELERATE A LITTLE WHEN I WAS AT A RED LIGHT CAUSING ME TO HAVE AN ACCIDENT.. I WAS COMING TO A STOP AT A RED LIGHT WHEN THE PEDAL SEEMED TO HAVE GOT STUCK. I HAD MY FOOT ON THE BRAKE BUT THE CAR SEEMED TO WANT TO CONTINUE TO MOVE I JUST THOUGHT MY ACCELERATOR WAS SET A LITTLE HIGH UNTIL SAW THAT THE PEDAL WAS GETTING CAUGHT ON THE CARPET.
TL* THE CONTACT OWNS A 2004 FORD MUSTANG. WHILE ATTEMPTING TO DRIVE OFF FROM A PARKING SPACE, THE VEHICLE ACCELERATED FROM 0 TO APPROXIMATELY 40 MPH. AS A RESULT, THE VEHICLE CRASHED INTO THE FRONT DRIVER'S SIDE OF ANOTHER VEHICLE THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS DAMAGED, BUT WAS NOT TOWED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 171,000.
Mileage: 171,000
THE SPARK PLUGS HAVE A TENDENCY TO BLOW OUT. AN EXPLOSION MAKES THE PLUG STRIP THE THREADS AND DO DAMAGE TO THE HEAD. THERE IS ALSO POTENTIAL FOR FIRE AS FUEL VAPOR IS THEN RELEASE DIRECTLY INTO THE ENGINE COMPARTMENT.
Mileage: 91,000
TL* THE CONTACT OWNED A 2004 FORD MUSTANG. WHILE DRIVING APPROXIMATELY 15 MPH, A VEHICLE RAN A RED LIGHT AND CRASHED HEAD ON INTO THE CONTACT'S VEHICLE. THE CONTACT'S VEHICLE WAS TURNED SIDEWAYS AND CRASHED INTO A POLE. THE FRONTAL AIR BAGS FAILED TO DEPLOY. THE CONTACT WAS PINNED INSIDE THE VEHICLE. THE FIRE DEPARTMENT PRIED THE DOOR OPEN TO RESCUE THE CONTACT. THE CONTACT WAS TRANSPORTED IN AN AMBULANCE TO THE HOSPITAL, BUT NO INJURIES WERE REPORTED. A POLICE REPORT WAS FILED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V802000 (AIR BAGS) IN DECEMBER OF 2015. THE VEHICLE WAS DESTROYED AND TOWED. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.
Mileage: 105,000
WE WERE IN AN ACCIDENT ON 2-28-2016 AND WAS HIT FROM THE SIDE AND PUSHED INTO A DITCH WHILE PASSING A FORD 250 HE TURNED INTO US WHILE DRIVING 50 MPH. THE AIRBAGS DID NOT GO OFF.
Mileage: 130,000
TL* THE CONTACT OWNS A 2004 FORD MUSTANG. THE CONTACT STATED THAT HEADLAMPS FAILED TO RESPOND INTERMITTENTLY. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000. THE VIN WAS NOT PROVIDED.
Mileage: 110,000
FOR AT LEAST 5 YEARS THE CONVERTIBLE TOP LEAKS WATER INTO THE BACK OF THE CAR WHEN THE TOP FOLDS DOWN INTO THE BACK OF THE CAR, THEN THIS WATER LEAKS ONTO THE BACK FLOOR BOARDS. AFRAID IT IS GOING TO ROT OUT THE FLOOR BOARDS. THIS NEEDS TO BE TAKEN CARE OF. I KNOW OF MANY FORD MUSTANGS THAT DO THIS.
PASSENGER SIDE FRONT SEAT BELT RETRACTS ONLY AND WILL NOT EXTEND, SO THEREFORE IS NON-FUNCTIONAL. THIS IS NOT A CASE OF TWISTED BELT, AS WE HAVE ACCESSED THE PART AND ENSURED "FLAT" WIND. MY SON JUST BOUGHT CAR. PRIOR OWNER SAYS IT NEVER WORKED FOR SEVERAL YEARS. DRIVER'S SIDE SEAT BELT IS ALSO BARELY FUNCTIONAL. BOTH PRESENT MAJOR SAFETY HAZARDS TO OCCUPANTS. LOOKING ON-LINE THIS SEEMS TO BE A WELL KNOWN PROBLEM WITH THE MANUFACTURER'S DESIGN WHICH SHOULD BE CORRECTED. *TR
Mileage: 162,000
TL* THE CONTACT OWNS A 2004 FORD MUSTANG. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE REPLICATED HOWEVER, THE DEALER MADE REPAIRS TO THE VEHICLE. THE CONTACT WAS UNSURE OF WHAT REPAIRS WERE PERFORMED. THE FAILURE RECURRED SEVERAL TIMES AFTER THE REPAIRS WERE COMPLETED. THE MANUFACTURER WAS CONTACTED. THE FAILURE AND THE CURRENT MILEAGES WERE UNAVAILABLE.
TL* THE CONTACT OWNS A 2004 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING, A LOUD NOISE WAS HEARD COMING FROM UNDER THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO A REPAIR SHOP WHERE THEY ADVISED THAT THE AIR COMPRESSOR CONDENSATION DRIPPED ONTO THE EXHAUST PIPE AND THE EXHAUST PIPED NEEDED TO BE RE-WELDED. THE VEHICLE WAS REPAIRED. THE CONTACT NOTIFIED THE MANUFACTURER AND WAS ADVISED THAT THERE WERE NO RECALLS FOR THE VEHICLE OR THE FAILURE. THE FAILURE MILEAGE WAS 75,000.
Mileage: 75,000
TL* THE CONTACT OWNS A 2004 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS AND ENGAGING THE ACCELERATOR PEDAL, THE PEDAL WOULD BECOME STUCK. AS A RESULT, THERE WAS AN INCREASE IN ENGINE RPMS.THE CONTACT MENTIONED THAT SHE WOULD HAVE TO KICK AT THE PEDAL OR ENGAGE THE BRAKES IN ORDER TO RELEASE THE ACCELERATOR FROM BEING STUCK. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 65,000 AND THE CURRENT MILEAGE WAS 70,000. UPDATED 8/31/12 *CN UPDATED 09/10/12. *JB
Mileage: 65,000
TL* THE CONTACT OWNS A 2004 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS AND ENGAGING THE ACCELERATOR PEDAL, THE PEDAL WOULD BECOME STUCK. AS A RESULT, THERE WAS AN INCREASE IN ENGINE RPMS.THE CONTACT MENTIONED THAT SHE WOULD HAVE TO KICK AT THE PEDAL OR ENGAGE THE BRAKES IN ORDER TO RELEASE THE ACCELERATOR FROM BEING STUCK. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 65,000 AND THE CURRENT MILEAGE WAS 70,000. UPDATED 8/31/12 *CN UPDATED 09/10/12. *JB
Mileage: 65,000
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology - how this data is sourced, computed, and verified.