2019 FORD FUSION HYBRID

40 complaints filed with NHTSA.

40
Complaints
6
Crashes
3
Fires
8
Injuries
0
Deaths

Complaints by Component

ComponentCount
ENGINE7
ELECTRICAL SYSTEM5
STEERING4
POWER TRAIN4
LATCHES/LOCKS/LINKAGES:TRUNK LID:LATCH4
AIR BAGS3
STRUCTURE:BODY3
SEAT BELTS2
UNKNOWN OR OTHER2
SEATS1
SUSPENSION1
VEHICLE SPEED CONTROL:CRUISE CONTROL1
EXTERIOR LIGHTING1
SERVICE BRAKES1
ELECTRICAL SYSTEM:12V/24V/48V BATTERY1

Recent Complaints

20250626ENGINE

The contact called on behalf of his girlfriend who owns a 2019 Ford Fusion Hybrid. The contact stated that while his girlfriend was driving 70 MPH, the automotive power was reduced. The message "Pull Over" was displayed, and the check engine warning light was illuminated. The driver immediately pulled over and restarted the vehicle. The vehicle was taken to an unknown local dealer to be diagnosed, and the dealer advised the contact that additional diagnostic testing was required to determine the

Mileage: 140,000

20250429POWER TRAIN

The contact owns a 2019 Ford Fusion Hybrid. The contact stated that while driving at an undisclosed speed, the contact heard a rattling sound coming from the transmission. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA hotline for further assistance. The failure mileage w

Mileage: 105,254

20250425STEERING

The contact owns a 2019 Ford Fusion Hybrid. The contact stated while driving 30 MPH, the contact became aware that the steering wheel was very loose. No warning light was illuminated. The vehicle was taken to a dealer to be diagnosed; however, the diagnostic result was not provided to the contact. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 90,555.

Mileage: 90,555

20250423ELECTRICAL SYSTEM

My car dies and needs jumped everytime I shut it off. There's an odd clicking sound coming from the front floor of the trunk behind the drivers side back seat. This has been happening for 2 days now. I think I can smell something burning, but I've only had that smell once today.

20250212CrashAIR BAGS

I was driving on a slushy road and it was snowing. I received a warning that the pre-collision assist was unavailable. Another light also lit up saying there was no traction. The car veered toward the concrete barrier next to me and I couldn't turn the wheel. The brakes also did not work. I slammed into the concrete barrier at about 55 mph and began spinning back across the interstate and stopped next to a guardrail. When I hit the concrete barrier, my seatbelt didn't catch and my whole body sli

20250212CrashSEAT BELTS

I was driving on a slushy road and it was snowing. I received a warning that the pre-collision assist was unavailable. Another light also lit up saying there was no traction. The car veered toward the concrete barrier next to me and I couldn't turn the wheel. The brakes also did not work. I slammed into the concrete barrier at about 55 mph and began spinning back across the interstate and stopped next to a guardrail. When I hit the concrete barrier, my seatbelt didn't catch and my whole body sli

20250212CrashELECTRICAL SYSTEM

I was driving on a slushy road and it was snowing. I received a warning that the pre-collision assist was unavailable. Another light also lit up saying there was no traction. The car veered toward the concrete barrier next to me and I couldn't turn the wheel. The brakes also did not work. I slammed into the concrete barrier at about 55 mph and began spinning back across the interstate and stopped next to a guardrail. When I hit the concrete barrier, my seatbelt didn't catch and my whole body sli

20240925ELECTRICAL SYSTEM

The contact’s son owns a 2019 Ford Fusion. The contact stated while decelerating and coming to a stop, the vehicle lost motive power and shut off. The contact stated that after approximately 5 - 10 minutes the vehicle would independently restart with the A/C unit on high. The vehicle was taken to the dealer who diagnosed that the Battery Energy Control Module (BECM) had failed and needed to be replaced. The dealer confirmed that the failure related to NHTSA Campaign Number: 23V440000 (Electric

Mileage: 75,000

20240905UNKNOWN OR OTHER

Trunk is opening and car unlocks on it's on. Random Also, display screen frequently goes black or freezes. Sometimes it will freeze on the rear camera when I'm driving down the road.

20240806ELECTRICAL SYSTEM:12V/24V/48V BATTERY

The contact owns a 2019 Ford Fusion. The contact stated while driving at an undisclosed speed, the vehicle lost motive power with the low battery warning light illuminated. The vehicle was towed to the dealer but was not diagnosed. The contact was informed that the 12-volt battery had been replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 42,256.

Mileage: 42,256

20240708ENGINE

Coolant leak issue that caused the check engine light to turn on. This defect is present within these 2019 Ford Fusion Hybrids with EcoBoost engines. My safety and the safety of my passengers was put at risk since this defect can cause coolant to leak into the cylinders, leading to corrosion, misfires, engine failure, and even potential car fires. My mechanic gave it a diagnostic check and the following issues were detected: Random Misfire Detected- Not Current DTC, Cylinder 2 Misfire Detected-

20240303UNKNOWN OR OTHER

Wheel axle no good give out every 1-2 years have to replace

Mileage: 280,621

20231012ENGINE

Internal Engine block coolant leak

20230915POWER TRAIN

The contact owns a 2019 Ford Fusion. The contact stated that one day, while driving at various speeds and on more than one occasion, the vehicle's interior lights would all illuminate unintentionally and the vehicle would lose power shortly after. The contact would have to turn off the vehicle and then restart to regain power and proper function. The contact took the vehicle to the dealer who diagnosed that the power control module, PCM, failed and needed to be replaced. The vehicle had not bee

Mileage: 56,000

20230802ELECTRICAL SYSTEM

ABS System Failure

20230426ENGINE

Car has 89,900 miles on it. Has been serviced every 5k miles. Never had an issue. And then last Friday the car started making a rattling sound under the hood. So I pulled over. No warning lights whatsoever was visible. I turned the car off checked everything and it all seemed fine. I turned back on the car and heard nothing. So I began to drive and after 2 mins the noise started again and now a warning ⚠️ light appeared and stated to pullover safely. I had it towed to shop only to find out t

20230425FireELECTRICAL SYSTEM

For an unknown reason, the car caught fire and exploded while parked in a residential parking lot.

20230425FireENGINE

For an unknown reason, the car caught fire and exploded while parked in a residential parking lot.

20230425FireSTRUCTURE:BODY

For an unknown reason, the car caught fire and exploded while parked in a residential parking lot.

20230207LATCHES/LOCKS/LINKAGES:TRUNK LID:LATCH

My trunk continues to open when the release button is not being employed. This morning, on my way to work, it happened about 8 times. I had to bungee the trunk latch to my license plate so I could drive. I found a forum online that this has been an issue w/ several other Fusions