Total Complaints
368 filings
FORD FUSION · model year
368 NHTSA complaints, 5 crash reports, and 3 active recalls for this specific cohort.
NHTSA overall rating
5 / 5 ★
New Car Assessment Program
The 2019FORDFUSION carries 368 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 5 crashes, 0 fires, 7 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall 5/5 rating, with 4/5 front crash, 5/5 side crash, and 4/5 rollover scores derived from standardized barrier and dynamic tests.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2019 FUSION is engine with 134 filings, followed by power train (59) and engine and engine cooling (51). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 3 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 3 investigation files overlapping the 2019 FUSION. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
368 filings
Crashes Reported
5 reports
Source
NHTSA ODI
Federal complaints database
Above median complaint volume — review patterns below.
| Component | Count |
|---|---|
| ENGINE | 134 |
| POWER TRAIN | 59 |
| ENGINE AND ENGINE COOLING | 51 |
| ELECTRICAL SYSTEM | 27 |
| UNKNOWN OR OTHER | 20 |
| FUEL/PROPULSION SYSTEM | 9 |
| FORWARD COLLISION AVOIDANCE: WARNINGS | 7 |
| STEERING | 7 |
| VEHICLE SPEED CONTROL | 5 |
| AIR BAGS | 4 |
| SERVICE BRAKES | 4 |
| POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER | 4 |
| SEAT BELTS | 2 |
| EXTERIOR LIGHTING | 2 |
| SUSPENSION | 2 |
BACK OVER PREVENTION:SOFTWARE
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM)
Ford Motor Company (Ford) is recalling certain 2019-2020 Fusion PHEV vehicles. The battery energy control module (BECM) may become damaged due to excessive voltage and current flow.
EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER
Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it t
2019 Ford Fusion equipped with the 1.5L EcoBoost engine has experienced overheating and misfire issues, linked coolant intrusion into the engine cylinders, which can lead to engine overheating and potential fire hazards. This is a KNOWN issue by Ford but they have not issued a recall, or even let me know in the 6 years that I have had the vehicle.
2019 Ford Fusion equipped with the 1.5L EcoBoost engine has experienced overheating and misfire issues, linked coolant intrusion into the engine cylinders, which can lead to engine overheating and potential fire hazards. This is a KNOWN issue by Ford but they have not issued a recall, or even let me know in the 6 years that I have had the vehicle.
Coolant intrusion in engine per a diagnostic visit my local ford dealership on 1-30-26 , on my 2019 ford fusion apparently a known issue problem on the ford fusion
Engine catastrophicly over Revs when charging and plugged in phev plug.
Engine catastrophicly over Revs when charging and plugged in phev plug.
Engine catastrophicly over Revs when charging and plugged in phev plug.
Hello, The car has 55000 miles right now, It has shifting problem from 1st to 2nd and 2nd to 3rd gear. I dropped it at the Ford Dealership (Koons Ford Woodbridge, Woodbridge, VA 22193). The Dealership informed me that the vehicle is not covered Under and warranty or Customer Satisfaction Program. The symptoms on my vehicle are same as of Bulletin 22N12, the manufacturing plant is also the same as mentioned in bulletin 22N12, but neither the dealership nor the Ford Customer Service is helping me out. The dealership told me to get the vehicle repaired first and wait if the vehicle ever falls in the warranty and I will be reimbursed. If am looking for help to resolve this matter. Thank you
My daughtersâs 2019 ford fusion/4dr sdn/sel/fwd began to run hot and my son checked and notice low on coolant. He filled back up and vehicle ran with no problems. A day or so later noticed again and my husband checked again and realized again and low again and checked all and no apparant leak in lines or hoses but short drive again to check it began to overheat and check engine light came on and he read up and becoming aware of issue with this coolant leak into cylinder. He took to Sullivan Ford dealership and confirmed pressure test of coolant in cylinder # 1 and had to replace engine assembly. No offer by Ford to assist. Total cost 10,115.66 For know issue per faulty engine design that was risk for fire and safety issue.
My daughtersâs 2019 ford fusion/4dr sdn/sel/fwd began to run hot and my son checked and notice low on coolant. He filled back up and vehicle ran with no problems. A day or so later noticed again and my husband checked again and realized again and low again and checked all and no apparant leak in lines or hoses but short drive again to check it began to overheat and check engine light came on and he read up and becoming aware of issue with this coolant leak into cylinder. He took to Sullivan Ford dealership and confirmed pressure test of coolant in cylinder # 1 and had to replace engine assembly. No offer by Ford to assist. Total cost 10,115.66 For know issue per faulty engine design that was risk for fire and safety issue.
Vehicle has a known Ford 2.0L EcoBoost coolant intrusion / head gasket defect per multiple complaints on different forums on recently googled searches. At approximately 126,000 miles, vehicle began losing coolant with no visible external leaks, producing white smoke on startup, rough idle/misfires, and check engine light. Vehicle also began overheating intermittently. Heating system stopped working, indicating coolant flow failure. Symptoms are consistent with internal coolant intrusion into cylinders due to head gasket failure, a widely reported defect in Ford EcoBoost engines. Issue presents a safety risk due to potential engine failure while driving, loss of power, and overheating. Vehicle requires major engine repair or replacement. This failure occurred despite regular maintenance and appears to be a premature engine defect, not wear and tear. I was recently at the dealership on December 8th with no other issues detected after they replaced a part on my car that failed that
Engine diagnosed with coolant intrusion problem into the engine cylinders. Car failed at 138k needing 12k repair from Ford dealership which is more than the value of the car. Transmission shifter bushing went out also in this car even though Ford did a recall for previous years of the model the issue has not been fixed.
Engine diagnosed with coolant intrusion problem into the engine cylinders. Car failed at 138k needing 12k repair from Ford dealership which is more than the value of the car. Transmission shifter bushing went out also in this car even though Ford did a recall for previous years of the model the issue has not been fixed.
Backup camera keeps going blank with a blue screen also back up camera stays on for a few seconds while driving then the screen turns blue having to do a soft factory reset to the system. Transmission shifts prematurely or kicks down weird. Shifting from park to drive makes a klunk and clicking sound not smooth or quiet at all.
Backup camera keeps going blank with a blue screen also back up camera stays on for a few seconds while driving then the screen turns blue having to do a soft factory reset to the system. Transmission shifts prematurely or kicks down weird. Shifting from park to drive makes a klunk and clicking sound not smooth or quiet at all.
Known issue with flex plate: rattle noise that gets progressively worse over time and especially when in colder weather, the cold start & when idling causes the rattle noise to be worse, over the past two years the rattle noise is still there but now with some vibration as well. In 2023, took in to ford dealership & told rattle noise was normal & not significant enough to replace (mentioned the Ford CSP notice of the issue), progressively over the last two years rattling has been getting worse (especially when idling), took it to different ford dealer and they confirmed it has been the flex plate (but now is outside of the CSP coverage). No engine warning lights were on, which is more concerning as the rattling and vibrations worsen over time. Was told that if not fixed the whole car could stop & break down, which poses a safety risk. Multiple other customer complaints about safety issues and concerns with this known issue of flex plates cracking that ford is not taking responsibility
The rear view camera operates intermittently. Sometimes it works fine, other times the picture is blank or is extremely blurry with horizontal lines through it or the screen just displays snow. Sometimes it works, other times it doesn't. it can work in the morning, but not when I leave to go home after work. It can works for days, then not work for days. I called Ford due to an article that came across my news feed about rear camera recalls, but Ford said I'm not covered. This has been going on for several months now. A dealer wanted to charge several hundred dollars to check it out, but I didn't want to pay. To me this should be covered under warranty.
10/2024 We noticed coolant was low. filled and kept watch. around 95,000 miles 6/2025 Just hit over 100,000 miles. engine misfire cylinder 3. brought it in, coolant was low, filled and replaced spark plug. 8/2025 engine misfire cylinder 3. brought it back in completed cleaning kit 8/2025 engine misfire cylinder 3. brought back in (2 weeks later). checked further and recommended a valve replace, and we needed to take it to a Ford dealership to replace 10/2025 brought into Ford dealership, coolant leaking into engine, need new engine. Ford will not cover. This is a safety issues as engine could cause fire, if coolant runs to low.
I am reporting a serious safety defect involving the transmission system of my Ford Fusion, specifically related to the valve body and torque converter. The malfunction of these components causes sudden, unpredictable surges or lunges in acceleration, even when the vehicle is being driven at steady speeds or when lightly applying the accelerator. The issue appears to stem from improper pressure regulation or fluid flow within the transmission valve body, which causes erratic shifting and delayed engagement. When this malfunction occurs, the torque converter can fail to properly manage torque transfer, resulting in sudden and forceful forward motion of the vehicle. While driving on a highway at approximately 65 mph, my vehicle suddenly lurched forward aggressively, as if it had downshifted or received a surge of power without any change in throttle input. This caused the car to rapidly accelerate momentarily, nearly causing me to lose control. The unexpected forward thrust startled me a
Drove home from work 10/7/25 no issues. Parked the car no issues. Son went to leave and the car just stopped functioning. OEM issues I believe is what my son stated with the computer system. Brake is down and wonât release. Wonât start, sounds like it is even when we arenât touching anything. Asking for goodwill / Good faith extension on the recall for this vehicle
The contact owns a 2019 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer but was not diagnosed or repaired. The dealer confirmed that parts were not yet available, and the recall was put on hold. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and referred the contact to the dealer for further assistance. The contact had not experienced a failure.
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.