Total Complaints
1335 filings
FORD FUSION · model year
1335 NHTSA complaints, 55 crash reports, and 4 active recalls for this specific cohort.
NHTSA overall rating
5 / 5 ★
New Car Assessment Program
The 2017FORDFUSION carries 1335 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 55 crashes, 10 fires, 40 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall 5/5 rating, with 4/5 front crash, 5/5 side crash, and 4/5 rollover scores derived from standardized barrier and dynamic tests.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2017 FUSION is engine with 371 filings, followed by power train (284) and engine and engine cooling (130). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 4 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 3 investigation files overlapping the 2017 FUSION. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
1335 filings
Crashes Reported
55 reports
Source
NHTSA ODI
Federal complaints database
Above median complaint volume — review patterns below.
| Component | Count |
|---|---|
| ENGINE | 371 |
| POWER TRAIN | 284 |
| ENGINE AND ENGINE COOLING | 130 |
| ELECTRICAL SYSTEM | 115 |
| UNKNOWN OR OTHER | 97 |
| STEERING | 48 |
| SERVICE BRAKES, HYDRAULIC | 48 |
| SERVICE BRAKES | 47 |
| FUEL/PROPULSION SYSTEM | 34 |
| AIR BAGS | 26 |
| WHEELS | 15 |
| VEHICLE SPEED CONTROL | 15 |
| VISIBILITY/WIPER | 12 |
| WHEELS:LUGS/NUTS/BOLTS/STUDS | 10 |
| ELECTRONIC STABILITY CONTROL (ESC) | 9 |
STEERING: STEERING WHEEL/HANDLE BAR
Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
Ford Motor Company (Ford) is recalling certain 2017 Lincoln MKZ and Ford Edge and Fusion vehicles. On vehicles with 2.0L gas engines and six-speed automatic transmissions, the torque converter weld studs may have been inadequately welded.
SEATS:MID/REAR ASSEMBLY
Ford Motor Company (Ford) is recalling certain 2017 Ford Fusion vehicles manufactured September 27, 2016, to September 28, 2016. The left rear seat backs pivot pins may have been improperly welded.
The contact owns a 2017 Ford Fusion. The contact stated that while her granddaughter was driving at an undisclosed speed, the steering wheel detached and was left hanging. The driver moved over to the side of the highway. The contact stated that the steering wheel was previously repaired under NHTSA Campaign Number: 18V167000 (STEERING); however, the failure occurred. The vehicle was towed to a local dealer but was not repaired. The manufacturer was not notified of the failure. The failure mileage was 90,000.
Mileage: 90,000
Rear camera all of a sudden stops working and says "rear camera not available", creating unsafe conditions when backing up. Common issue on Ford Fusions, for which there's a recall recently announced for the 2016 model year but not for 2017, even though same signs and symptoms and vehicle otherwise. Could you please investigate.
Rear camera all of a sudden stops working and says "rear camera not available", creating unsafe conditions when backing up. Common issue on Ford Fusions, for which there's a recall recently announced for the 2016 model year but not for 2017, even though same signs and symptoms and vehicle otherwise. Could you please investigate.
My backup camera on my 2017 ford fusion failed causing a blue screen on my infotainment screen camera is faulty and is a common issue among other vin numbers using the same part
Coolant intrusion into the engine causing my car to missfire going down the road. Car is sitting in my yard unfit to be driven. Dealership claims it had previously been remedied. The car has only been inspected by my mechanic. No prior warnings before the misfire occurred
Engine failed. Lost all compression. Evidently this is a known problem with this engine where the head, head gasket and block fail between cylinders.
There is open recall for 2017 ford fusion coolant leak that may lead to vehicle fire i have the same issue with my 2017 ford fusion but my vin is not flagged now Iâm scared to drive the vehicle
2017 fusion 1.5 ecoboost.(purchased at 128k) 148k miles- 1 time white smoke at start up no check engine light. All of a sudden while driving started to drive rough. Towed too mechanic, determined cylinder #2 has coolant intrusion. Conducted the TSB. For this defect. All symptoms confirmed for the coolant intrusion. Got Quoted $10k for engine replacement. Vehicle has been parked in driveway since 10/24/25 too expensive too repair for a defective problem from ford.
My Ford Fusion has the 1.5L ecoboost engine. This engine has engineering issues that are known to Ford. My vehicle started producing white smoke from the exhaust and sluggish performance. At approximately 105,000 miles my vehicle went into limp mode due to a cracked head gasket. This was due to coolant intruding into the cylinders. Ford did a short block engine replacement and reprogrammed the PCM to try to fix the issue. At approximately 220,000 miles the vehicle started producing the same symptoms described earlier and the vehicle now requires a complete engine replacement. Ford refuses to fix this for me, even though it is well documented that this engine has engineering issues. These engines should last longer than 105,000 miles.
Coolant leaking into cylinder, causing sudden rough driving, engine overheating warnings that donât match temperature readings and distract driving.
Coolant leaking into cylinder, causing sudden rough driving, engine overheating warnings that donât match temperature readings and distract driving.
Car warning states âsteering assist fault service requiredâ total loss of power steering in the vehicle after sat parked for a week, vehicle started without issue, no warning codes can be found with OBDII scanner
Car warning states âsteering assist fault service requiredâ total loss of power steering in the vehicle after sat parked for a week, vehicle started without issue, no warning codes can be found with OBDII scanner
In our 2017 Ford Fusion, the back up camera sometimes says "unavailable at this time" (or something close to that) when put in reverse. It is available for inspection upon request. Safety is put at risk for multiple parties - the driver/owner, individual(s)/property behind the vehicle, insurance companies, and potentially others as the total view between mirrors and the backup camera is compromised. The vehicle has not been taken to a dealership as it is out of warranty. I see where Ford has a recall on some of these, so I checked both NHTSA and Ford websites, and it says this vehicle is ineligible for repair. However, we are experiencing this problem from time to time, most recently 2 days ago when our [XXX] old was driving it. He called to let us know what the camera was doing. I believe having a safety device glitching is unnacceptable, and I would like to see Ford resolve this issue for not just my car but all of them having a KNOWN issue! INFORMATION REDACTED PURSUANT TO T
Vehicle is experiencing coolant intrusion from a crack in the engine block 3rd cylinder which is a known issue by Ford for my particular vehicle year (2017). Ford has issued a TSB/Recall for model years 2017-2019, I believe this issue should qualify for manufacturer recall as this is known issue.
Ford Fusion 1.5L Ecoboost engines are known to have a fault short block that causes coolant intrusion. This defect does not trigger a check engine light, so there is no way for a driver to identify the problem until it's too late. Ford issued a Technical Safety Bulletin informing mechanics of this issue but customers were not given an option to repair it. A Customer Satisfaction Program (CSP) was initiated to replace some VIN models short blocks, but not all. Other Ford 1.5L Ecoboost engines are having this issue and were not properly informed or given the option to repair through the CSP and are driving cars that can have total engine failure without proper notification. I have taken my Ford Fusion in for all the safety recalls and was never informed of this issue. I was not part of the CSP that aimed to repair the defect because my VIN did not qualify. However, my Ford Fusion 2017 1.5L Ecoboost engine has this same defect and it wasn't caught until damage had been done to the engin
This Fusion has the same coolant leak as described in Customer Satisfaction Program 21N12.
Wrench light came on my car while driving 30mph, then the engine light. Had it diagnosed & I am told my car that went to the shop with code p0741 needs a NEW transmission!! 54, 618 miles only. Fix is $6800.00. I was told not to drive the car as it could seize up.
The contact owns a 2017 Ford Fusion. The contact stated that after shifting to drive(D), the vehicle erroneously rolled backwards up a slight incline. The failure had occurred on several occasions. Additionally, while driving down a hill and depressing the brake pedal, the brakes malfunctioned, the vehicle failed to stop, and drove through a 4-Way intersection and drove approximately a half mile before stopping. During the failure, the message "Transmission not in Park" was displayed. The cause of the failure was not yet determined. The manufacturer and local dealer were not contacted regarding the failure. The failure mileage was 160,000.
Mileage: 160,000
The contact owns a 2017 Ford Fusion. The contact stated that after shifting to drive(D), the vehicle erroneously rolled backwards up a slight incline. The failure had occurred on several occasions. Additionally, while driving down a hill and depressing the brake pedal, the brakes malfunctioned, the vehicle failed to stop, and drove through a 4-Way intersection and drove approximately a half mile before stopping. During the failure, the message "Transmission not in Park" was displayed. The cause of the failure was not yet determined. The manufacturer and local dealer were not contacted regarding the failure. The failure mileage was 160,000.
Mileage: 160,000
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.